Voltas Complaints & Reviews

Loud noise sound come out from Indore unit with air & its repeated every after 8 to 10 minute.

Product AC inverter IDU 1.5, model name : Voltas EU 183V CZ13 (R32)
Unit : 4552370A19BC14187, Purchase 7may 2019, purchased from : Sowndarya, marketing Andhra Pradesh Kakinada 533001, my voltas service patner : RAMANA REFRIGERATION &AIR CON([protected]) MY COMPLAINT N NO: [protected] Date 9oct, 2021.
Problem is : error EH 03 this came first time date 3feb 2020, within one year warranty period.at that time take several days to solve the problem at that time circuit board problem and same time outdoor compressor problem finally problem is resolved.

But now same error repeating EH O3 your technician check ac he is telling again the same problem he changed new circuit board but till ac is not working ur technician check outdoor unit compressor he told compressor is damaged and leaked and getting a hole.he will order for new compressor again time taken.

voltas ac company gives us 10 years for the outdoor compressor. but why within the first year and within 2andhalf years getting failed my living area is not solt wind and I am living in city urban area. give me an answer why ur product getting failed why ur cheating consumers. why ur using cheap and cheapest parts to manufacturing to inverter ac. why u giving the compressor for10years warranty. why we buy ur product with my money.why u telling lies ur product is not the correct product I am facing problems with using ur voltas inverter ac.

please try to understand my problem and solve the as on higher priority bases

Jaibharthkhanna m
(Press Reporter)
[protected]

Dear Sir

Our water cooler is not working please repair it on urgent basis

I have purchased the ac on[protected]. Itwas installed on[protected]. Since yesterday, it is mulfunctioning. While running, it is becoming off and on, display is changing automatically.I have changed the battery of the remote but to no effect. Please do the needful.

My water dispenser is not working properly

Very low cooling. Error "Ad" being displayed.

Very low cooling. Error "Ad" is being displayed.

Blower speed is not fast enough…..
Cooling is not good too even on 20 degrees

I am facing the same problem, from normal water tap cold water is coming

Hello sir/mam,
I have purchased an ac from voltas in june 2021, i want a service of my ac for that i am calling voltas customer care from past 3-4 days but they are saying the same thing every day that their servicing team will contact you soon but its around 1 week i have'nt received any call or message from their servicing team.
Please resolve my issue as soon as possible.

I purchased a inverter ac (window) from Amazon in 2019 and since the day I bought the product I am facing problem with the pcb.. every 3 months the pcb get fuse and it takes 15-20 days to rectify the problem.. and the charges of the pcb is so high that it’s very difficult to use this. It’s my humble request to voltas to kindly replace this product.

Since the day of purchase ac is not working and we are getting the error e6 on the screen... Kindly treat it as urgent or else we will sue you behind the bar

I have raised a complaint multiple times for one issue only for the ac is not getting the cool air and they are not fixing the issue just taking the money from us and next time I raised the complaint they are against asking the money. This time again I raised again the complaint and escalate the issue to the Area manager and still no one has shown up. Nalgonda district team is the worst team just taking the money from the customers without repairing the issues.

Please repair water dispancer under warranty last purchase two month
my first complaint no [protected] no one has not be attend without reason and reject our complaint, i have complaint another time Request No [protected] and no response yet.

Water leakage

Hi team,

This is to inform you that i have experienced very bad service from voltas. I was searching for remote but not able to find the new one. Can you let me know how to get the new remote for Voltas Split AC. I went to shop but not available, neither I can find online the original one.

Regards,
Nilmani
[protected]

I bought an AC last year in September. It's Being told that the product got 5 years extended warranty and the company will share it with you. In June it started with a water leakage issue.I lodged the complaint and the visited service engineer confirmed that the rotation motor thas an issue as well and it will be replaced within 3 days. I called after three days nothing happened. I followed up but there was no action taken. Suddenly in August end, the AC stopped cooling. I called customer care and raised the issue with the last unreplaced items. It was told me that your that complaint is closed. I asked to confirm how it had happened in spite of my feedback that the complaint hasn't been resolved. The answer was feedback has no connection with customer care. Since September 3 i have been calling the team to resolve the issue . Though i was in connection with the Area sales manager but nothing happened. It was a shock when i got a reply now it is not that hot then why are you so frustrated about the cooling. They have no clues about the warranty, installation of the product. Per them, it was not installed by Voltas so there is no warranty I wish to get this product replaced immediately. As there is no system in place to track the sold product. Shame

I have purchased Voltas 1.5ton 5star AC from Great Eastern Retail on 07/09/2021. I explicitly told them that i need the delivery ASAP as my ON-Campus Interview was going on and it was really tough for me to concentrate on the interview with the scorching heat in my room. They did their part and delivered it within a day. Now comes the 'Great' service by voltas, Service engineer visited my home on 10/09/2021, AC and outdoor unit needed to be installed on the First floor, I told them to start the work with Indoor Unit, as i have arranged a ladder for outdoor unit and it was on the way. They told me that they cannot install the outdoor unit with normal ladder (without even looking at the ladder), and told me to make a ladder by tying bamboo sticks, (even though my neighbouring building's Outdoor unit is placed on the same place and it was placed using normal ladder). I agreed and told them I'll arrange the ladder made out of bamboo sticks before 13/09/2021 and asked them to do the installation on 13th, they agreed.
On 13th I called them to install the AC and they denied saying that they cannot provide the service due to excess workload, and said that they'll install the AC on 14th. On 14th they called me and told me again that they cannot install the AC due to Heavy Rainfall (even though it was just drizzling) I agreed, and they promised to do the installation on 15th.
On 15th I called them again, and they again denied the service assuming that bamboo must have been wet from yesterday's rainfall and they said that they'll not work standing on wet bamboo sticks(even when i told them that it is completely dry from the sunlight since morning).
Let's see with what excuse they'll come up with on 16th.
I have given 2 interviews during this period and my mind was on wiping the excess sweat thanks to 'Voltas amazing service'.
I'll request Voltas to choose their service provider carefully because most of them are third party.

I purchased a 1 TON Split AC for my bedroom in 2018 September. There started the process of servicing within 6 months I had to check the 'no cooling' issue. Followed by gas leak, followed by copper cable replacement, followed by 'no cooling' again, followed by water leak inside the walls of my bedroom - due to the hose, followed by gas leak and gas refill has been done more than 3 times in 2 years.

Absolutely, no point im buying Voltas AC. Here comes the calculations, the AC costed 22, 000.

Charges spent on servicing is 8000, 3000, 3000, 1200, 800, 4000. Sums up to 20, 000.

Total of 42000 for two years. Do you think this is customer satisfaction. This is robbery and the quality of AC has gone for a toss here.

I DO NOT recommend Voltas AC to anyone.

I purchased Voltas split ac on Jan 2021.after purchasing water leakage problem till 5months . so many services did still water leakage problem there not resolved . Voltas service team not giving proper solutions to stop water leakage from my ac . They are not taking replacement of this product was covered under 1year warranty .Voltas service persons became unskilled they do not know have knowledge to rectify the problem . if any clarification contact my no [protected]