Voltas Complaints & Reviews

Address: Plot no 16a Near BSNL Tower, KIADB Housing area Naubad

This complaint is registered on 17th of May 2021.
After several calls, mails still nobody attended the service call is this the way you give a service from such a big company?
Regretting Now for the purchase!

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Address: Voltas Hazratganj Lucknow

Mere ac 13/6/2021 ko chalna band ho gai thi complain kane per bhi waha se agent aya usne sahi karne ki jagha ac ko aur kharab kar diya ab jab mayne puch to bana rahe hai ki pcb kharab hai aur ek week ya ek month bhi lag sakte hai itni kharab service de rahe hai plzz aap logo se nivedan hai ki is chij per saptah karyvahi kare Rohit bajpai lda colony kanpur road Lucknow

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A

[email protected]

Jun 22, 2021

Dealing wd the same problem bro
I[censored] would get some help from voltas!
Then pls tell me asap
[protected]
Ankit

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Address: Banjara Hills road no12 Hyderabad

I have been told that my ac needs gas and was charged 13000 for 2 ac repairs wide complaint no Mentioned below
Mobile no[protected]
Area pin code 500034
Complain no [protected]
But from next day the acs are not cooling
I have called to technicians 100 times but he is a deaf guy kindly help me getting my acs repaired

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

Voltas Customer Care's response Dear Dev,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Jun 30, 2021

Voltas Customer Care's response Dear Dev,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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I have bought Volta's 1.5 TR183VCZTT three star rating on 31.7.2020. But within one year the coil has gone. Anyway I have registered for service and now it is in workshop.My question is why the coil is gone within one year. I had a very good opinion on Tata product. But now I lost my opinion.

Aug 8, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(Jananisrini),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Kashmir house Rajan ji Marg New Delhi

I had loved a complaint regarding service of my Split AC on 11 June 21. This AC is under warranty but one attained and resolve it.The message which got from your side “Your request no is [protected]. Post job completion share 9935 if satisfied or 1993 i[censored]nsatisfied. Do not pay online before eng visit. [protected] -”
Who is responsible for this kind a poor service such like a brand company. This Product is installed in government department if volts service provider is not able to do job on time please take a action against him.

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Address: F-101, T-14, Sector 16B, Greater noida west

We have complaint about our ac water leakage in last week, but no response from your technician side. Your customer care person always assure me that your request is reopen and marked as priority but nothing happened.
This is first time when we purchase this company ac but too much disappointment with your services. Really too pathetic.
I hope you look into this complaint because i am really not going to suggest to purchase your item to anyone.
I am facing the issue last few days but now i have decided to pay someone and resolve it.

I must suggest you to convey this to your senior team.

Thanks

Aug 7, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Chhavi,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: House no 4755/1, V.P.O. Mahal, Opp. Balmiki mandir, Ram Tirath Road, Ram tirath road

I purchase 1 ton win AC on 3 june 2021 and fiting on 8 june 2021 in Amritsar. Its frist day it not worked I complain on 9 june 2021 but till day nobody work on it. I complain headoffice but noting. Local service Centre language is very rudely. I Promise to himself never buy voltas ac in my life. Naveen Sharma [protected]

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R

Rajesh Kumar Mahal

Jun 15, 2021

one day more gone nobody care my complain . Voltas service is no. 1 in bad service. Naveen Sharma [protected]

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R

Rajesh Kumar Mahal

Jun 16, 2021

voltas officer in the deep sleep.

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Address: Pandit medical store OPP. govt hospital Una, Pandit medical store Una

M neh new Ac leya voltas ka Oct 2020 ko Jab ki ma neh May 2021 Start kiya toh us ki cooling kam thi ma neh www.voltasmy.com pr service keh leya call ki toh koi response nahi aaya Jab beh ac service krna aaya toh 5mint ma check kiya or chale geya bol teh yeh hamera kaam nahi ha . Ac ka satter bhi open chod geya. Call attend karna bhi chod deya h hamera. My phone [protected]

Aug 12, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(Dubeymunish),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

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Voltas Online Team

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Technician was totally unskilled and unmannered. We had a wet window AC service due and we registered a service call in Muzaffarnagar UP. While the service he damaged the ac from the back and sides due to his urgency for any other call. Who is the responsible for that damage ? I need my ac to be replaced. He took only 10 mins him to do the wet service. He even throw the water on electricity socket with his faucet and now its not working. Who the hell is supposed to pay for that. I need my electricity socket and when asked he said that they are not supposed to clean. He throw the dirty water allover the curtains.

I can say i am totally unsatisfied.. he was really battmizz technician and full of attitude illiterate one.
Please let me know what is the solution for this.

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Aug 12, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Jun 19, 2021

Voltas Customer Care's response Dear Customer(shikhapal),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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S

shikhapal

Jun 19, 2021

Hello,

Request number : [protected]
Registered Mobile : [protected]
Pin code : 251001
City : Muzaffarnagar UP

Thanks
Shikha

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Voltas Customer Care's response, Jun 21, 2021

Verified Support

Dear Shikha,

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 30, 2021

Verified Support

Dear Shikha,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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Address: 107 Vyomprasth , GMS Road Dehradun Uttrakhand

For more than a month cooling was very unsatisfactory but since last fortnight there is no cooling. It is an split ac vertis gold 5 star procured in 2010

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I raised an issue regarding service for my inverter ac but it has been more 48 hrs and I haven't receive any info from voltas. Worst customer service I ever came across. I should have stick to a Japanese or Korean brand. From now I will never ever purchase a voltas product.

Aug 6, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(honest words),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Servicing to my Voltas 1.5 ton split AC was carried out on third June. However ever since the servicing the AC is producing unprecedented noise and throws water in the room equal to a bucketOf 20 L capacity overnight. Numerous attempts to reach the person who serviced the AC has not yielded any results. Please arrange to send the mechanic immediately as the

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Address: Patna

Website: [email protected]

I have request of ac servicing by Your request no is [protected] and '[protected] by request not close yet servicing not done since buying so mentally harresed I m going to complain in consumer forum

Aug 17, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(mahtabshoaib),

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

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Address: Patna

Ac servicing not done request no '[protected] on 09.05.21 andrequest no is [protected] but not a single servicing done since I buy so I m going to complain in consumer forum

Aug 11, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jun 12, 2021

Updated by mahtabshoaib Servicing of spilt invertor ac not done since 9may 21

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(mahtabshoaib),

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Jun 25, 2021

Voltas Customer Care's response Dear Customer(mahtabshoaib),

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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Address: Patna city garhi shah ki imli near tubaday school

I have request for servicing of my voltas ac by request no. is [protected]. But ac servicing not complete again I request with Your request no is [protected]. Since I buy my ac no servicing till date .so I want to go consumer forum for not servicing or installation
Nu

Aug 8, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Voltas Customer Care's response Dear Customer(mahtabshoaib),

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

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Address: Sector 143 B, Noida

I brought one split AC 1.50 tonne from Voltas company in April-2021. I have been using Voltas AC brand for the last 15 years.
But this time I am very sorry to say that in one n half months time, it's PCV damaged as informed by Voltas service engineer.
Today he said it may take 7days time to get it replaced. It will be difficult for us to sleep comfortably without AC.
You are requested to resolve the issue in a day or two.
Thanks n regards,
Sanjeev Jindal
B603, Aakriti Shantiniketan,
Sector 143B, Noida UP

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Address: NANDI BAGAN, TARAPUKUR(WEST),AGARPARA, KOL-109

Ac cooling stoped after 45 to 60 mins showing p3 code

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Address: Neha Electronics at 1, A K Plaza, Jagat Farms, Greater Noida(UP

Hi Team,

I bought the above AC on 16th April 2021 and barely 2 weeks old, it started leaking gas which was repaired upon my request. Now, it's been not even 2 months, it's not cooling enough again and it seems to be the similar problem. Please note that I bought this AC(code 8415/Invoice# JF-63)from Neha Electronics at 1, A K Plaza, Jagat Farms, Greater Noida(UP) and upon unpacking there was no copper kit in it, the dealer provided the kit when complained for which I had to visit the showroom again, an old copper kit was given which also did not fit. Hence, we had to replace the kit again. I am 100% sure that there's something wrong with the AC as the internal unit also creates noise.

Request intervention of senior executives to have my AC replaced, I did not pay for a malfunctioning product nor I am looking for a repair. Kindly REPLACE or REFUND my money, or else be ready for a legal suit.

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Aug 17, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jun 12, 2021

Updated by 00Nishank198200 Attention: My calls are being unanswered by the dealer and despite my complaint, no one has visited yet. The assigned technician doesn't answer calls either, this is insane, I regret buying this AC, please DO NOT buy Voltas - they enjoy torturing their consumers and their dealers, technicians, and other staff speak as if they're doing a favor.

Jun 12, 2021

Updated by 00Nishank198200 The dealer had also promised a cashback offer on using a certain credit card which has not been given yet either. #[protected]@voltas.com

Jun 13, 2021

Updated by 00Nishank198200 no action yet

Verified Support

Jun 19, 2021

Voltas Customer Care's response Dear Nishank,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Jun 25, 2021

Voltas Customer Care's response Dear Nishank,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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I purchased a new yesterday and it was installed today but when we checking it the horizontal swing function is not working in it we have to do manually
So please look into this and resolve the issue asap

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Yesterday I purchase a new Voltas Ac and it was installed today but right now when we are checking the horizontal swing is not working we have to do manually

Voltas Complaints & Reviews

File a complaint to Voltas

Voltas reviews & complaints page 43

Request # : 21050702621 AC complaint

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Servicing of ac not done since 9may 21

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Servicing of ac not done since 9may 21

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PCV has stopped working

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P3 error code

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1.5 Ton Split AC SAC 183DZZ - Purchase date 16th April 2021

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Window AC I am complaining about that horizontal function is not working

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Window AC

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