Voltas Complaints & Reviews

Dear sir/madam,

A New Voltas AC was purchased from electronic bazar, Bilaspur, Chhattisgarh. The same new AC was installed by Voltas people in my house on 28 March 2021 after installation it has worked for 2 days then I went out station for 1 month when I came back and started the AC found AC is not cooling at all. I lodged the complain in Voltas .my complaint number is[protected]. service engineers came twice to repair the AC but unable to repair it and recommended to bring the AC to workshop. I talk to customer care again and again for replacement of the unit as it has major fault which is not acceptable in the new AC. they were not replying positively and they connected my call to service manager but he has not fulfill his commitment to repair the AC.
As it is a new AC I want replacement of the same but no one listening to me. I am attaching the bill copy.
please help me. After getting the money and selling the defective product no one is ready to take the responsibility to get it changed.
My contact number[protected].
If it is not replaced at the earliest I have to go for consumer court to resolve my problem.
kindly look into the matter and replace the faulty piece as early as possible. Voltas is a big brand so be generous to help me.

Arjun Ghosh
Manager Uco Bank
Bilaspur, Chhattisgarh
[protected]

Water Pump of jetmax air cooler not working.

I have been charged Rs 2250 for capacitor replacement by the representative of Authorised service centre.Is it correct?
I booked the complaint on [protected]

Error E 1 being displayed and air-conditioner not cutting in and switching off.The AC was under warranty till 2019.
Regards
Commandant Vivek Rana
[protected]
[protected]

This is to bring into your notice with great deplore that i purchase one voltas AC Machine 1 ton 123V DZX(R32) INDOOR 4552591A19KCO7993 from KHOSLA, Hazra, Kolkata showroom on 28th April, 21.

Installed the AC Machine 7th may 2021 but not running to AC Machine till 5.00pm. AND YOUR CUSTOMER CARE NOT CO-OPERATED. Then call KHOSLA showroom as per my Tax Invoice recorded no. [protected] does not response.

I told them to cancel the product immediately after that bad experience of VOLTAS.
I sincerely and humbly want to understand the kind of services and products we are offering to the valuable customers who actually creates the value of your
Outlets and products.

To be very honest and humble, i will wait for your satisfactory revert till tomoroow else will sue in the consumer court for harassing mentally, killing time, selling wrong product and many more. Sorry to say but bound to defame your brand in the print media as well on social media too. I would have no problem to start a campaign against your brand to defame.

Request your intervention, correction and ultimate solution to this problem.

The bill is attached for your kind reference.

Regards,
Sunil Paul
Kolkata

I have purchased Voltas Window AC 1.5 ton from amazon in May, 2020. The works fine for first season from May till October then when I try to make it work in next season from March, 2021, it is not at all working correctly. AC stop cooling, so raise a service request through preventive maintenance, the technician came but didn't do anything saying that we need to send another technician to refill gas and to check leakage, strange thing is Voltas product stop working within warranty and they charge me ₹530 to refill gas as technician charges, the technician visited on 21 april 2021 to refill gas but unable to find leakage and told that we couldn't find the leakage still I am filling gas and it will work, or if I still face same problem then need to create another service request in future and he left. Again AC stops cooling in next 7 days, then I again raise service request on 3 May 2021 to voltas to send technician to check the leakage status again and refill gas since AC is not cooling any more. They took more than 3 working days to arrange a technician for me and AM service center was the one sending technician to work on AC, I called them regarding status of technician visit on 5 May 2021, they commit me that technician will be there by 6 May 2021 but there is no clue of technician at home and when I called AM service again on 6 May 2021 and they then told that we will send technician in next 2 days, hats off to this company, My product is in warranty right now, and if it is showing breakdown again and again then there must be an issue with the product itself.
Voltas pls take your AC back and refund me my amount, I do not want to call you guys any more and do not need any service from you.
You can reach me at [protected]

From past one week the water is driping out from the ac and it is forming ice cubes which is getting stuck inside the fan which can damage my ac.

Reminder-1

Here I didn't get any call and service for my complain.

Sent from Yahoo Mail on Android

On Fri, 30 Apr 2021 at 16:43, dinesh parmar
wrote:
Dear team,
I am Dinesh parmar your customer but not happy with your brand because I bought a voltas split AC on 21/06/2020 from vikash

electronics Sawai madhopur Raj.
After purchase this AC worked only one month and due to weather change we informed for first service in your company, person came and said ok then we replied that out door unit is not working but that person said in winter time it does not work. We didn't know so said ok .

Now again we informed for second service and person came from your authorized service center in sawai madhopur but he didn't do proper service and take two days ..and said gas leakage problem .after completing this work only one day AC worked properly,

But Now again we are facing problem that our AC is not giving cooling effect...

We are very tense with your service and product
So please change this product or repair it properly.

Thanks,
Dinesh parmar
M- [protected]

Sent from Yahoo Mail on Android
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Hi,

We bought Voltas Beko 8 piece table top Dishwasher from Amazon on 01-May-2021. It was delivered on 02-May-2021 by Amazon. On 03-May-2021 installation was scheduled however installation person denied coming in person to install the product.

We are struggling on this. Somehow using YouTube video, we were able to operate the product. We paid extra (even though installation was free) and got the product installed since it was urgent.

The installation executive from Voltas has been since calling on phones and asking serial number, bill, OTP for some free delivery of Tablets.

Post escalation, we received a call informing that due to Covid, installation cannot be done in person and will remain virtual. How in the world virtual installation is possible when the person is unable to help with basic tap connection?

Complaint Request no: [protected]

Call on [protected].

Thanks,
Anees.

I recently purchased a new split 1.5 ton AC. when is was dry service came to know that gas is low as leaked during servicing in ac that's why it's not cooling nd I approached service cenre at Kurukshetra with official name Rishi Gulati. it has been 4 days I am complaining and callings but my problem not resolved till now and not receiving calls also. Please resolve my problem as soon as possible otherwise I will file a police report regarding this issue and same in court.i will do whatever I can. I am tired of complaining and calling. Shame on u please.

I have brought a new AC from next showroom panipat
But it is not working and the showroom person is not giving proper reply to us
We have connected all the wires and stabiliser accurately but 25 is written on the AC screen and not working

Not cooling
Indicating f2

I have filed the complaint against my Split AC which had been bought on 06/05/2020 complaint no [protected] on dated 28/04/2020 and the technician has arrived to check the fault.there is missing of cooling gas in the compressor but till now no proceeding has been taken by the company for it.i have made phone calls yo technician his phone is switched off and i have also re-register the complaint please make such proceedings before the end my product’s warranty

Dear Sir,

I have bought two Voltas Airconditioners for my home from my hard earn money through vijay sales vide Invoice No DGD-B-SI2093 Dated 10.04.2021 ...both the AC are defective and not working and even no one responding on voltas on my complaints.. kindly help.

An middle class spent half of its life to fit a single AC in a room and i have bought two, another for my parents..and took loan from my friend too for this but both as not working .

Ac is not getting cool in room.

Pls call me.
[protected]

I hereby to submit the complaint about the water motor of my cooler as it is not working from past 3 days,
It’s not even a month since I bought this cooler
Please take action to my problem immediately.

I have registered a complaint with Voltas on 18th of March 2021. After so much follow ups and escalations with Voltas customer care the technician came on 19th of April 2021. The technician took the board of the AC to check the complaint and after that there is no news. My request number is [protected]. I have no hope in these guys. Please stay away from Voltas. I suffered the entire heat of summer due to this guys.

Thanks,
Allen

When AC is switched on, the cooling is not happening in any of the modes. Seems to be some issue with the AC. The AC is under warranty. Please either replace the AC or set it right as soon as possible. Its. second free service is also due

I had complained to Voltas service centre they brought my ac but after service my ac is not working even all time shows DF error.

I have purchased ac from voltas unfortunately it got 20 days late due to unavailability of product and it was delivered 2 days before and still they didn't fix is our ac and keep telling reasons that it will donte tomorrow . I deeply regret this kind of customer service . Is this a way u treat ur customer who purchased a product from u for several thousands .