Voltas Complaints & Reviews

This is very ridiculous services I have received from you..its more than 15 days and I with 2 little kids facing alot of problem just because of the PCB foult and our AC not working ..we are living in delhi NCR and getting this response...when 1st executive told me that your AC PCB need to change but he told my senior told 1st change sensor then will see...that sensor takes 6 days to come but it's not working again raised for PCB and it's already 4 th day 1st executive came after 4 days of service requested...how you take care of your customers and why they stick with your product ...this kind of activity really creates huge negativity...and it's not good ...take instant action...

AC not cooling, purchased last year

Not cooling

I regret purchasing voltas ac . As they are talking too much time in installation! Other companies like hitachi / blue star are doing installation in within hours . But voltas is taking more than 2 days . This is just a biggest mistake buying voltas ac . And they have set ac condition that if someone except their service centre install that ac the warranty will be void . Really regretting buying this ac

AC not cooling

Hello,
Mai Ashutosh kumar singh maine 13jun 2021 ko complaint kiya voltas mai ki mere ac mai se minor leakage hai pichale 2 saal se har saal ac mai gas dalwata hu aur nikal jata hai . pichali baar jo attendent aaye thee repair karne unhone bataya tha ki isko hume le ke jana hoga aur poora ac check karna hoga maine is saal dusara ac lagwa liya aur usko uttarwa ke rakh ke maine 13 june ko complaint kiya ki maine ac utarwa diya hai usko le ke ja ke bna diya jaye phir 14 ko unke attendent aaye aur ac le ke gaye phir unhone kaha sir, aapko payment karna hoga rs.810 ka 710 service charge aur 100 rupees le jane ka fare maine unko 810 de diya then unhone mujse koi bill payment bill provide nhi kiya then maine kuch nhi bola aaj maine 23june 2021 ko maine phn kiya ki kya hua kuch bna ya nhi aapne bola tha 7 days mai thik ho jayega toh unhone bola ki aapka alluminum coil hai pura badlna hoga agar main bna ke bhi dunga toh wahi problem ho jayega . yeh kya matalb hua ki check bhi nhi kiya aapne direct parts badlne ke liye bol diya phir bhi maine bola ki kya price hai copper coil ka toh usne bola ki mere bare sir se aap baat kar lo then maine bola thik hai baat karao toh unko phn diya woh 5 min baad bole hello then phir apne kaam mai lag gaye maine bola aap apna kaam kar rahe hai toh idhar bhi baat kar lo hame bhi kaam hota hai aap hold pe chor ke chale jate hai toh unhone bola thik hai aap karwa lo jaise karwana hai. yeh kya voltas company ka yahi rules hai eise customer ko treat kiya jata hai kuch samjh nhi aata hai mai apne parivaar mai dosto ko sab ko mna karta hu voltas company aacha hai par customer service utna hi bekar hai mai laga ke pichale 5 saal se pareshaan hu . itna worst service kisi bhi company ka nhi hai mere ghar mai 3 ac hai lg daikin hitachi 3ke 3 customer service 1 baar mai sunte hai aur aache se respond karte hai par voltas ka kya hai pta nhi . mera ac bhi unhone rakha hai aur sahi se kuch jawab mangane pe bhi nhi milta hai . ab kya karna hai aap log hi dekho mera experience bhaut bekar hai voltas ke sath . service ke naam pe lutna aur jab jawab manga jaye toh ulta bolna yahi kaam hai. voltas ka .
mera mobile no -[protected] aur [protected] hai . aur service sr no. [protected]. worst service ever given by voltas . i not recomodet to anyone toh buy any types of voltas product . you will be fool .

My complaint regarding voltas ac is almost 1.5 years old and still not resolved.. despite complaining several times, local service provider is unable resolve the problem and now not even picking up the phone.
almost 50 engineers had visited my home and found that there is a compressor problem and it needs to be changed but the local service center owner somehow making my complaint disappear as I recently talked with the customer care they are saying there is no complaint now it has been closed.. I visited the service center owner showed me some old compressor telling me that this the one that company sent. what could be done in this case.. local service center is taking customer for granted .
my new complaint id is - [protected]

AC's compressor has not been working despite an order has been made for the same by service center. No response from customer care executive or service center. It's already been 15 days . But company has failed to even update me on the redressal of my problem. Despite several reminders all they have to say is that my order has been pending. Kindly understand my situation,
Sandeep [protected]

AC's compressor has not been working, and an order has been made for the same by your service center. However there has been no update regarding this, neither by customer care executive nor by service center. I have been waiting for an update on the matter for last 15 days. No date has been given by the company for redressal, they are not even answering as to why such a delay in services has occured. Kindly respond.

Service is pathetic
I lodge complaint on toll free no
No one visited .complaint lodge 15 days before
My ac is new just brought 2 months ago and problem of gas occurred.
I am taking follow up on regular basis but no one is looking to solve the issue
I called 30-35 time .
I suggest not to buy voltas product

Outdoor pcb showing error H5
Already placed a request of changing that defected pcb with a new one
I was ok to pay the bill amount of rupees 6000 approx but all the executives of voltas didnt helped me out
They demanded a bill of my ac but i lost that one
And another bad luck that serial numbers are not visible on my ac !!
Now what to do
I m in a big trouble !!
Voltas i need help!!

Am from Chennai in OLX army person have saleing ac then I ask about ac and he sale for 14000 rs and he told to pay 1st 1000 and 2000 total 3000 I also payed in phonepe after evening will be delivered on 4.30 pm he told to me but delivery man called me and ask to pay 2000 rs I told am not having any money and so many arguments after that I know they are fraud cheeting and then was tread to login my OLX account tell me the otp I give a money but I dnt give my otp so please carefull guys they fraud and cheeting stupid person I have lose 3000rs amount

The washing machine was purchased last year on[protected]. The problem started some days back on[protected] as the dryer stopped working. One day company mechanic came and refused to replace the dryer door for free and I told him and showed him the bill that our product is in WARRANTY PERIOD. I was told that there is no guarantee of the plastic fittings by the company official. Kindly clarify

I have buy split AC 1.5 ton dated[protected]. after insolation approx. after 15 day water leakage started form outer body .

Water leakage inside the room from the indoor unit

We bought new Voltas AC with 5 years of total warranty in April-2021 in Rajahmundry, Andhra Pradesh. When we bought the AC, they told we have 2 free services and we can book the services from Voltas customer care. In the next month i.e., in May-2021 it did not work properly. We called many times to the customer care. Customer care told we don't have service for your location and cut the call. And then later, one time the service is booked but then also no one responded and later, after 15 days of no response, we got a message as the complaint is cancelled. This is mid of June month and if we call them, they cut the call by saying no service can be done for you. If this is due to pandemic, we understand there might be delay but how can they be so harsh and they even don't provide a service for us. Now they are saying the service cannot be done. I would request you to please raise a complaint against the Voltas or Voltas services. We need our AC repair to be done even now its not working. We need action to be taken against this.

Our Address:
VL Puram,
Rajahmundry,
Andhra Pradesh - India
PIN CODE - 533103

Contact number - [protected]

I had raised a complaint on 1 june 2021 and a technician arrived on that same day and said PVC of our outdoor A.C unit needs to be replaced under warranty. But after calling several times to the customer care and the affiliated service agency our A.C is still not repaired. They always lied on the phone that they will fix it in 2 days.

Madan Lal (complaint is registered under this name)

I have purchased split air condition on 13th June 2021 and already paid all amount including installation charge.
But till date i ma waiting for installation of may AC.
I have complaint telephonically to the agency (Experience Zone, Mayur Engineers Pvt Ltd, Faridabad) and many more persons whose contact no. provided by agency, but situation is as it is.
I was not expecting so poor service. Daily i am waiting for installation by skipping my important works. Its looking like they snatch my money and now they are playing with me.
Please do needful.

1.5ton split, inverter AC is not working. It is showing an error notification

We have purchased voltas window ac of 1 ton
We are not satisfied with the product
It is not working properly and making soo much noise when ever we open it
Our contact number is
[protected]
Shakul goel