Voltas Complaints & Reviews

Product don’t work properly

I have purchased AC from the Great Eastern, Balasore, Odisha on 3rd May, 2021. After 4-5 days my AC was not cooling at all. When I contacted with the dealer, he told me to contact with Voltas service center. The service engineer came on 21st May and detected the problem and afterwards he has ordered a PCB. But till now I didn't receive the part. I want to replace the whole system with a new one. But the dealer is telling that this is not possible. So I am not satisfied with Voltas service center and the Great Eastern.

Dear Team,
I have become fed up with your attitude towards service since I am suffering with the issue by last 1 month and still it is unresolved & now even your local service provider is not taking note of it.
I have purchased your company's AC in last season which was functioning well, but when we started it in this season there was a cooling problem. Then I registered a call wrt it on 30/04/2021 having Call Ticket No.--[protected].
I wwas shared by the visiting engineer that after refilling the gas it will be resolved.
But after few days same problem started & I again registered a call having Call Ticket No.-- [protected] on 17/05/2021. Then the visiting Engineer said that there was a leakage of gas happening which he has rectified & refilled the gas and now the problem has been resolved.
But again after few days the same problem of cooling persists & I again registered the call on 03/06/2021 & this time your representative reopened my previous call ticket(no.-- [protected]).
By that day till time I have made atleast 10 times call to attend the problem & it's resolution but I am getting only assurance of Engineer's visit, but all in vain.
In fact my mother is having an ailment & she has to be on invasive ventilation on daily basis & in this period looking the status of humidity, this AC is o[censored]tmost importance.
Hence, at last I am writing this mail in a hope that my problem will be resolved latest by tomorrow (07/05/2021) & further I will not have to suffer due to such unethical & unprofessional way of attending complaints.
Hoping the resolution at the earliest.

Inverter Ac is not cooling and P4 error is showing

Water leakage Problem in A/C Unit

Hi,
It’s first rain and we find that the hole drilled to install ac has not been property fixed and it leaks. May I request to get it rectified?

Hi I have purchased 03 cooler 70 liter Voltas, within a 02 month 01 cooler water motor not working, I have complaint the complain resolved in 15 dayes, and after 01 cooler main motor not working I have complaint it is resolved in 10 days and again another cooler main motor not working I have complaint and last 08 days they only telling me that the will resolve in 1 hrs or 2 hrs now they switched of mobile and hai call every time to customer care they saing the wiill resolved as soon as possible.
Now what we do

My ac is not cooling recently 1 month before paid service cost around 5000 pipe change software flash etc. again same problem issue i have a case against your service center your service boy playing me such a worst service in bhubaneswar please rectify my issue otherwise I was strong action against your service.

Hi,

I have purchased Split AC of Voltas company from Sai enterprise Jammu on 20 May 2020. It was installed by Voltas technicians and also service done by Voltas technician on 25 April 2021. They did start the AC after service and since weather was pleasant I did not notice if it is really cooling or not. When I actually turned on AC on 28th May 2021 AC was not cooling. I raised complain by calling customer number and they did send technician and now technician is telling me that it is not cooling because It does not have any gas left and right I have to pay 2800 to get it replace. When I raised same complaint to customer care they told me that they will be sending me WTA certificates and i do not have to pay anything. It has been now more than 4 days and I have not received any WTA certificates and every time customer care giving different answers. Fed up with customer care as well as Voltas product. Would suggest them to send technician and take their product back.

Regards

Sonu Pandita
[protected]

Hello,

I have been using Voltas split AC from last six years but I regret to tell you that after every second month I have to get the gas refilled in the unit. I have got it repaired number of times sometimes on the account of condenser problem or some other leakage problem.
I have got the outside unit repaired many a times. However, I feel cheated by the company as the authorised technicians come. But they don’t repair the problem fully. They take money for the work and say that they have repaired the problem and after every two months or so I have to spend at least 3000 on this AC. I have spent more than 15 to 20, 000 for the repair work.
In September 2020, Mr Daya Chauhan came to repair the problem of leakage he works with Mr Pankaj Kumar ( complaint owned service centre of Voltas). I I will attach their numbers for your reference. Then I got AC serviced this year in the month of March 2021 by Nitish D services in Gurgaon. But he also told me your unit is working perfectly fine but just after a month again there is a problem of gas leakage. Now they both are demanding a sum of 3000 for filling this gas in the AC.
All this has now lead me feel frustrated by Voltas and your technicians who take money and tell me that they have repaired the problem but they don’t do the needful job as required. Therefore, I wanted to register a complaint regarding the same. You can check the full record on your data.

Technicians numbers for your reference who came to repair the AC.

Daya Chauhan[protected]
Pankaj - ‭ [protected]
Nitish D Services- +[protected]

Thank you

My voltas window ac is showing E2 on display... can i use my ac for the night with the error ??? ia ia dangerous???

I am Nitin Kumar([protected]) and i am totally disappointed from the service of no. 1 brand of India voltas as I have purchased Air Conditioner on early 27.05.2021 and after two days of more than 100 calls i can’t get the installation of air conditioner. Firstly, you get the full and final payment and afterwards all promises made to the customer are fake. If I have any other option then I return the ac and get my money back and going for other brand. I strongly recommend others to not go with voltas again.

Dear executive, I bought a split ac from Voltas last year in September. The ac is not cooling properly for the last two days. My registered mobile no is [protected] and email Id is [protected]@gmail.com. The address is as follows:-
Gp Capt Rajat Mahajan
148/501
Sekhon Vihar
Old Palam Road
New Delhi
110010

Hi i have raised a complaint against AC in voltas company .this is my request number [protected] . Once they habe closed ticket without engineer visit and no issue reloved but in message showing that issue has been resloved. I called again voltas customer care and tell them the reopened the ticket at urgent basis but till now no engineer visit at my place. And i called them but the not picked my call.

My newly installed window ac 1.5 ton is making noise since installed

The horizontal air flow swing is not working in my newly purchased air conditioner.
I complaint about this problem so many time to the company but they not solve my problem.

We got this Voltas AC in 2019 and since then we have been finding problem. The AC stops working suddenly and we checked the stabilizer which was fine and a Voltas technician told us that this is due to over heating of the compressor so we ignored the problem first then in 2020 during lockdown time the AC stopped working fully and a Voltas technician came and replaced the capacitor and AC started working again but the old problem was still there. Now in 2021 the AC again stopped working and again the technician changed the capacitor and it stopped working for sometime this time the other technician told that the problem is probably because of the compressor. I have 3 other ACs Sumsung - 6years, Hier - 4 years and Micromax - 3 years old and all are working fine till now. So conclusion Voltas maybe the most expensive and best rated AC but it's just the name. I would not recommend Voltas AC to anyone.

Air cooler pump not working, product within warranty

I am having Voltas grand 52 Air cooler, which motor stops after few minutes of switching on the unit . Motors getting very hot .

AC is runnig but not cooling and showing PC 04 on display