[Resolved]  Voltas — gas leaking from unit.

Address:Near vidyasagar Institute awadhpuri, 462022

I have just purchased couple of split ac n while installing a unit it was found that gas is leaking from the unit point. Technician said that it is not belong to him n should go for complaint in company site. I m calling in given no. But person is not giving proper response. Have i choosen wrong brand as should i feel it. It is requested to concern person to look in the matter as soon as possible.
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Jul 22, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2019
Voltas Customer Care's response
Dear Punit,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 17, 2019
Voltas Customer Care's response
Dear Punit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

We have lodged an issue on cooling of AC on Dt[protected]. For which, we got an appointment scheduled on[protected]. But still there is no service provided by any assistant. We are disappointed and hopeless for this service.

UCO BANK
Lahanda, Dist-Bargarh, Pin-768111
Voltas Customer Care's response, Jun 8, 2019
Verified Support
Dear Customer(Ucolahanda),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 17, 2019
Verified Support
Dear Customer(Ucolahanda),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I had problems with my voltas split ac 1.5 tone.the technician visited still the problem persists and the customer care are charging for every visit.
Voltas are only for wasting your money..never ever buy the product of voltas
Voltas Customer Care's response, Jun 8, 2019
Verified Support
Dear Sahil,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 17, 2019
Verified Support
Dear Sahil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
This seems to be a very bad company these days. I bought AC on 2nd june 2019 from local dealer and installation was done on same day but unfortunately the AC didnt work for a minute as it is defective. I am asking for replacement of the unit bt there is no action from dealer. Voltas support came to check and confirmed that one unit is defective but there is still no actions. It looks i wasted 40000/-. I should have gone for some other brand instead of Voltas. Any recommendations hoe to proceed and get it replaced as it did not work even for a single mintue.
Voltas Customer Care's response, Jun 8, 2019
Verified Support
Dear Kamal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 17, 2019
Verified Support
Dear Kamal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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