Voltas Complaints & Reviews

I have purchased this ac on 28.04.2019 and the consumption unit for approx 7hrs is 10 to 11 kwh which is very high my room size is also below 190sqfeet and ac is showing error code PC 04, I have already lodged complaint in your costumer care complaint no is [protected], already two weak is passed and no correction is done from your side Now I am going to complaint to consumer forum fro replacement of my ac.

I have buy a Voltas air conditioner at 2014. Due to fault the Ac is not working I have applying the service to voltas service center Request No: [protected]. The technician has attended at 26.05.2019 he is explain what the problem in Ac. I confirmed to change the faulty parts of the air conditioner. Till the date they will not resolving the problem against Ac and I have complaint in the assistance no one can response properly. Then customer satisfaction is very worst in the Voltas limited compared to other companies. I have very suffered in the summer due to not resolving the problem. I request to take necessary action and also please resolve the problem of the air conditioner.

This is the very first time I bought something from Voltas and the AC refuses to work. I bought it on 3rd June and after repeated requests nobody came to install it. On 6th June I called a private person to install it after installation it's compressor didn't work even after registering complaints no further action was taken. Very disappointed by the services.

I purchased a Voltas Split-type Inverter Air Conditioner 183V DZU2 on June 6th 2019. I called the customer care on the same day and was told that the installation would be completed within 2 days. Even after calling hundreds of time, there was no response from the center. I was told by the customer care that they have highlighted my request and they will take action as soon as possible. Finally I called the service center and at the end of 2 days they sent 2 guys to install the AC. I was initially told by the customer care that the installation charge for split AC is 499 rupees only, but i was asked for 700 rupees by the service center. When I refused to pay extra 200 rupees, the service center manager called the installation guy and told them to cancel the installation. The workers then left the half installed AC as it was and left. When I called the manager about it, he asked for 200 rupees. My AC was installed only after paying a total of 700 rupees.

We bought a ac of voltas company on 5/06/2019.from that day to till now there was no response for the installation.we called the manager many times but they were not lifting the call. we are working people, we are staying at home on leave for the purpose of installation. we requested them the same but there was no response.please register a complaint on make our installation as quick as possible.

Hello sir
Main 6 june ko voltas ka A.C. jodhpur ke sparkdigi world police line se purchase kiya tha. Aur hume next day installed kerne ka bola gaya but aaj 8 june hone ko hai but koi A.C. installed kerne nai aaya hai and salesman bhi call pick nai ker rahe hai.
So i feel very bad experience with voltas on initial stage... so i request please take necessary action on it...
Jaideep
jodhpur Rajasthan

Hi,
I have bought the window Ac Approx. 4 years back. But in this very hot summer compressor is not working so i logged a complaint in customer care of voltas. so technician visited and told us to that the ac compressor is not working we will change it bcz compressor is still under warranty. but it been more than one month i am still chasing voltas to replace the compressor. I had spent very hard money for my comfortable but due to very unprofessional work of voltas me and my family facing this very hot summer. Every time i logged a complaint after one i received the msg that complaint has been canceled without taking any confirmation. complaint no:-[protected], [protected], [protected].

I bought voltas AC on the month feb 2019. since the day they installed it i dont even feel much cooling effect, when i complaint about it they came saw it and told this is the max what you can get. even fan feels much better. installation is done properly. after two months AC stopped working after gas burst and leakage, when i complained about it on the day of burst have recieved very worst response, no one is coming to check the problem. this is the worst service ever seen. WORST SERVICE AND WORST TECHNICIANS DONT KNOW HOW TO INSTALL. it was a total waste of money and time. complaint no. [protected]

I have purchased a new 1.5 ton window ac of voltas on 04 june 2019 through Al emirates store. Even after a 4th day the installation and warranty registration is still pending. I have been calling the custome care voltas almost everyday but they are just assuring it will be done tommorow. Also the number of technician which have been provided to me is unresponsive. This unethical behaviour on part of voltas is kind of harassment as i have already paid the full amount fot the ac. My installation charges should be waived off because of this delay and unethical behaviour of voltas.

I haven't seen such a bad service from any other company. i registered my complaint approximately 10 days back from my mobile number [protected] whose request number was [protected].voltas engineer name "Firoz " whose contact number is [protected] came and put a external condensor and on asking him wheather this condensor is of company. He told me yes and took 450 rs. but after he went my ac did not worked and i got the message your complaint is cancelled because work done by third party. But when my work was done by company's engineer then why i recieved such message. infact he took service charges also. I immediately called on your number [protected] which i ricieved in your message then they said they will again sent him but now request i getting cancelled again and again. no one is visiting my home. worst service of any company. I have registered compalaint 4 times since that time but no reply from you side. Today, also i made a complaint on your number whose request number is [protected] and i got no call but recieved a message your compalint is resolved. I don't know what is going on. Is such things happen in such big companies. I never expected this from Voltas. Wosrt service to costumer.

I have raised a ticket on 28th may 2019 for reinstalling my AC it's been 10 days no one came to my home to install my ac, when we call to customer care service number they are no responding properly, even we tried to contact their supervisor's they are also not responding properly.

If i say one of the worst service's for Voltas don't buy Voltas ACS

Our Voltas Ac cannot cooling, so we raised complaint and two service man were come. They refills gas in it and took cash of ₹2500. But problem not resolve. Since then we raise complaint again and again. And finally today one man comes and after checking he told us that not to use AC until same gas filling man not come to resolve gas problem. We don't know what they fill, but problem not resolve and another one told strictly not to use it. Plz do something as soon as possible.
Complaint id- [protected]

I called Voltas customer care number [protected] twice which is given on the Owners Manual of the product to make free service request because product is under the warranty and I have 2 free service coupon available.

Strangely they did not listen to me at all. The moment I said my AC is under the warranty they hung up my call, saying your product is under the warranty for that this is wrong number and cut the call within 5 seconds. Not even told me if this is wrong number for booking a service request then which is the correct one for me to call. That was very rude.

I'm complaining about the low cooling of AC(1.5 Ton) of Voltas. While I am complaining from 3rd of June and there is no one visiting my house for AC checking. I'm calling in call center from 5 days they technision will come today either tomorrow. No one is responding to my complaint. I want to tell you that this is new AC which is bought one month back.

I am Narasimha from Mangalagiri, I purchased a Voltas ac before 8months, I raised a service request for first service, Voltas people sent SMS that's your mobile number not reachable we closed ur service request, there are so many ways to contact me, you have ac delivery address you have, you can send a SMS to my mobile number to get in touch with me, I vl receive your your service request closed smss

Present ac not working, I don't know what can I do

Please do the needful in this regard

Regards
Narasimha
Mobile:[protected]
Mobile :[protected]

I, booked service for gas leakage, it took one week for technician to come and check after he left two days later other technician came and removed Ac and take it back to center there is no issues in the outdoor or indoor, still they are delaying, I contact with customer care many times and told them about my situations they irresponsible and they are not responding my request, it's irritating in hot climate here...its worst Ac service I ever seen...

Purchased a Voltas AC 1.5 ton invertor on 5th march 2019 at Sri general Enterprises, puducherry. Provided Tax invoice with oral assurance for 5 year warranty for all complete AC including PCB main board. They told that warranty card will be submitted during installation o[censored]nit. But warranty card was not provided by service engineer. On frequent inquiry with vendor in person, they will send it to my email id. But so for it was not registered or properly guide me to get it, even after three months. Today they just send a email and for registration of product with voltas company. When I contact at customer care they told that I should get in touch with head office and provided [protected], but no one attended my call. When i checked with voltasac.com it shows it should be registered with in three days of purchase from date of invoice. Any product should be provided with warranty card along with invoice. But even after so many fallow up, it was not provided by voltas company or by vendor.

Dear Sir
I have purchased Voltas A.C Inverotor on did[protected] since last 7th May 2019 I'm countinuesly. Book the complaints but local service center technician not done he always sent me a message that urs number is not reachable so we are cancelling urs request .
What is this I have always believe in TATA Products but now I'm too much disappointed .
Pls take immediate action
Thanks
Rais Ahmed Siddiqui
Regd number [protected]

7 जुलाई 2019 को वोल्‍टास ए सी रायसेन जिला रायसेन म०प्र० से डीलर से लिया जो 3 जून 2019 को अचानक खराब हाेे गया ए सी कूलिंग नही कर रहा था जिसकी शिकायत कम्‍पनी केे हेल्‍पलाईन नम्‍बर पर की गई जिसका शिकायत नं [protected] कम्‍पनी के कहे अनुसार 48 घंटे में समस्‍या का समाधान हो जाना चाहिए परन्‍तु अभी तक एसी ठीक नही हुआ बार बार फोन पर मदद के लिए कहा परन्‍तु कम्‍पनी या उसके अधिक्रत सर्विस सेन्‍टर द्वारा कोई समाधान नही दिया गया हैा जिसस कारण मुुुुझे इस भीषण गर्मी में परेशान होना पड रहा है मुझे कम्‍पनी परेशान व प्रताडित कर रही है झूठे आश्‍वास दिये जा रहे है परन्‍तु एसी सही कूलिंग नही कर रहा है उस पर ध्‍यान नही दिया जा रहा हैै

I purchased 1.0 Ton Split Ac on dated[protected]. After installation . no coolin, Voltas service centre kapurthala filled gas and unit start working. Then every year gas gone leak and after filling gas unit start working. I have already complaint (attached Doc) but no action taken by the company till date. I fed up from voltas brand. It shows than company not serious to any complain. Kindly change the unit and resolve the issue