Voltas Complaints & Reviews

After the purchase in march 2019, the started making squeeky noise and also horizontal movements are not working. Upon calling the customer care repetitively, the technician has not visited even after 2 weeks. Request raised : [protected].
The request was raised on may 14th and without my notice it was closed on may 17th. Reopened the request on may 17th. But still no response.
How should i go regarding this ahead?
1. Firstly, why my request was closed without technician visit and my confirmation?
2. Why i need to follow up so many times and explain everything everytime i call customer service?

We received the voltas ac 2 days after the expected delivery date and when it get installed, swing and the display was not working. Complained in the voltas, they said once they will get the part which is required then they will install the part in the ac. Asked for replacement from flipkart but they gave the option of refund and arrange a technician to check but he also didn't come yet. Voltas used to be good but i think we made a wrong decision by choosing it again.

Dear Sir

I have lodge the complaint about E4 error in my spilt ac ( inverter model ) 1.5 Ton. But i am surprised the poor response from Voltas. I lodge the complaint on 21may but till date no call from service engineer. I taken the number from call center, the local service provider not providing the service and even now not lifting the phone.

I purchased the AC in 2016. this was my biggest mistake i have done...

I have never expected this kind of service from a very reknowend company... I have been trying to a raise a complaint with voltas but the toll free number not at all working[protected] it says number not working its almost a week... Could you please look into this asaaaaaaaapppppp... Its pissing me off... Voltas only 3rd party vendors supoorting their product when ever i try to contact a authorized voltas service provider they we r third party vendor for voltas... I dont think so i will be an happy customer of voltas...

Recently i was change my house. 4 days back i gave a re installation request to local voltas service center. Still they are not done the re installation. They even not picking up my phone. Yesterday one service guy came and tolled me that "today we don't have sufficient man power so we will do it by tomorrow morning". So i take a leave from my office and waiting for them but no one come. Even i tried to call the local service center number they did not pick the phone.

I have purchased 1.5 ton split ac last year in the month of june.
With in one month gas was leaked, which is filled by voltas service providers.
Now again this year gas is leaked for which i have registered complaint and my request no is [protected].
In this regard, it is requested to kindly check properly the cause of leakage again and again or change my device which is under guarantee.

Thanks,
With...

I have purchased the voltas air cooler just one month back. But facing lot of issues.
Lot of time i have called the customer care with out any result.
Most pathetic service and product from voltas
My product has water leakage issue from the 15 days after purchasing the product.
I purchased this product from bajaj electronics, hyderabad.
Within one month of purchase the air cooler - victor-60 liters is not able to cool the room properly and water is leaking like anything. Even after calling several time to the voltas customer care no body is appearing to resolve the issue
My complaint number is-[protected]

Action Taken Report Needed in writing for Subject cited above for duly purchase of Fresh Purchase of Your Product AirConditioner
vide Machine No : VOLTAS 1.5T Window AC 185LY (5S) (OUTDOOR) Invoice
No : KN/2018-19/0463 6 June 2018 for Non Providing of My Original Warranty Card by Company Information Needed in writing in Hard Copy in Speed Postonly

Dear cobcern,

I have purchased one water cooler in the month of may'19. But cooling was not working properly... Many times i have complaint on customer care number. But no one has not responding properly..

Still one month has not completed from i have purchased date. This is worst experience in my life.

How can i resolve my problem and with whom i contact for my problem.

Can i complaint on consumer forum???

Regards
Raju g

I registered complain on 23th may 2019, my service request # is [protected]. But till now no any response from voltas. From my ac continue water leak, and due to this my newely born baby facing lot of problems. I call back many times to customer care to send some people as soon as possible. But no response. This is my mistake that i buy voltas ac., now i never done such mistake.

I also suggest to everyone that please not buy any voltas product due to it's very very poor service

Regards,
Ankur shukla
Cinema road, hajipur, bihar
[protected]

I have amount of rs 6500 as spare and service charges. But after one day the same issues came. I immediately contacted service center and customer care but one one bothering my issues. I made this in 13th may still my problem has not been resolved. These voltas people are playing with us. Unnecessary spending our money which is not meant for the issues. This very bad and action should be taken against them.

Dear sir my name is rabindra ku. Harichandan being a user of voltas ac. What i want to express my sorrow is i am seeking your favorable response and some positive step to resolve my problem so that company earn and continue the faith from cusomer. But i am very much sorry when i did not get any response from the dealer or any where. Matter is i had purchased a voltas ac, 1.5ton, r32, inverter model on 28/04/2019 just before the striking of cyclone fani. Fact is i came to know that in past company had helped a lot to resolve the issues and faults of no. S of voltas ac damaged in kerla due to cyclone. Then why not you are providing same kind of facility in odisha where fani (Cyclone) damages every thing. We have a strong faith on such a big and reputed company. But you are not looking towards the customers benifit which is not expected from the company like voltas.

My window ac is giving error df and e2 on the display. I had complaint about the same and cc registered the complaint on 22nd and recieved sms mentioned below

Dear customer, request no [protected] appointment scheduled for[protected]. For assistance call our helpline [protected] (24x7).

Once, i received the call from technician named shahid on 22nd may, he said parts are not available and will come tomorrow. But till date nobody turned up to fix this issue. I called cc yesterday and they said gave the contact number of so e agency and asked me to call them but unfortunately the number was whole day switched off. Is this the kind of service u give to the people.

The unit is in warranty and it will get over next month. I want to get this issue fixed asap or else i can escalate this issue to higher management.

Note: i am unable to upload the pics as i am getting error file should be less then 2 mb.

My registered mobile number is [protected]. You can contact on the same or [protected].

I (Mr dhruba ch pradhan) have brought one voltas defreeze for my business purpose. At the time of purchase they informed us that home service facility available for that product in case of any damage. But on dt[protected] my defreeze was suddenly stop working and not make cold ant product. I have contacted to the local volats technician for repairing of my product. They came on dt[protected] for repairing and charged rs 400 for service charges. I paid the said amount to the technician. The technician told me that my defeeeze will be ok in 2 hours continue charging. I followed the instruction given by the technician but it was not working after 2 hours. So after 5 hours we again informed about the isuee to the service manager of voltas mr tiki on telephonic conversation but they do not respond our complaint and cancel our call after listening our problem.
Kindly look into this matter.

Repairer sent by qrs, kollam namely cool care enterprises, gave a quote for rs.8800/- allowed to proceed with the repair, replaced with new coil, but not completing the work even after a fortnight. Regular calls made, no response, very much upsetting service, we will be publishing against your product service.
Divisional manager, oriental insurance, do kollam. Mob.[protected]

I have complained multiple times in voltas service centre, every time they send inexperienced engineers, one of the engineer figured out my problem that the ac is defective and there is some oil problem but no further step was taken to solve the issue. I request to please replace the product very soon.
3 registration numbers given by the service centre are :
[protected]
[protected]
[protected]
I have been filling complaint since 2nd may. Please replace the product urgently.

Why does the technician not attending for the demo even after complaining two times most pathetic service given by voltas and voltas service centre mansa punjab 151505 team i request everyone not to buy any item of voltas...
I called many times but no resolution and service manager mansa no proper way to asking for diffrent charges for installation no time value improper staffand is this trust with voltas. I not received any resolution and complaint solve
Sr '[protected]' has been resolved over phone.
Raise a complaint and take action if my problem no solve i do legal action i have more 4 ac never expected this from voltas worst pathetic services

Kindly provide service for two voltas ac as it is not cooling i have given complaint on 20th may 2019 but service not yet reach to repair please look into the matter solve the problem in our office location i have talked to service provider but they not responding in a proper way and the complaint no. Is -[protected]
Service provider no is - [protected]

Dear sir,
1. Reference is made to complaint sr no. [protected] dated 28 april 2019 submitted to voltas service centre from my registered mobile no.[protected] to voltas service centre.
2. Still my complaints not resolved by voltas. Their escalation manager mr amit saini ([protected]) even not picking up the phone.
3. Looking forward for your favourable consideration

Satish kumar
[protected]

I have voltas 1 ton split inverter ac purchased on march 2018.
For ac repairing, (Not in warranty today)
I had raised complain with request. You number [protected] on 9th may.
Technician visited and told me to main pcb damaged. I have asked him to replace. He told me that another guy will come to replace pcb which cost around 5k. I gave him go ahead still got no response till 20th may.
On 20th may, i had raised another
Request no. [protected]
Another technician came again without pcb even if i have told him to bring the same.
He told me that pcb will take 7-10 days from now to reach ahmedabad office.
I am taking follow up still getting not proper response or direction.

Very bad experience with voltas service

Please help me if you can.