[Resolved]  Voltas — Voltas ac improper cooling despite refilling of cooling gas

Address:Mumbai City, Maharashtra, 410209

I would like to submit that my dad purchased a voltas act last year its warranty expired in Feb 2016. ..very next day we observed it was not cooling properly ..upon complaint the mechanic found that defect was due to leakage of cooling gas I paid him 1800 and he filled the gas. He left my entire wall in filthy state caused by his dirty hands and spilled dirty water all over my balcony and room. Upon complaint a second guy came over he cleaned the house to my satisfaction and he himself accepted that house was really left in a mess. Now after observing for one week I find that cooling of ac has not improved and even at 18 degree temp it doesn't cool properly. I tried reaching your customer care on FB however no satisfactory response was given and they kept begging me for additional time. I request you to see to my complaint as soon as possible and please don't give me a chance to move to legal measures to get my ac in place.
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Aug 9, 2021
Complaint marked as Resolved 
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Poor customer support poor performance of equipment pls buy anything other than voltas
Dear Customer (Adhunika Pathania Kanwar),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Adhunika Pathania Kanwar,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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