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Voltas Complaints & Reviews

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Updated: May 25, 2026
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Voltas reviews & complaints page 172

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N
Nikki Bharwani
from Etawah, Uttar Pradesh
Feb 18, 2016
Resolved
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Address: New Delhi, Delhi, 110026

We are very dissapointed with the service and product of your air conditioner Voltas. Your customer service didn't want to accommodate to our complain and therefore we send the photos for your reference.
Aug 8, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
"Dear Nikki Bharwani,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal"
"Dear Nikki Bharwani

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team
"
Dear Nikki Bharwani,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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    rkindu
    from sukanta nagar, salt lake, kolkata, Uttar Pradesh
    Feb 16, 2016
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    I, ramkrishna indu, from sukanta nagar, salt lake, sec-4, kolkata-700098, like to complain that inspite of amc contract(namc/ssr/06-16/259 dt[protected], i am not getting services for last few months. can i expect services.
    Regards,
    R K INDU
    Voltas customer support has been notified about the posted complaint.
    "Dear rkindu

    We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team
    "
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      G
      ganesh332
      Feb 16, 2016
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      Address: Anantapur, Andhra Pradesh, 515001

      3 weeks before I have purchased a 1.5 tonn split ac 185CY in paytm which has a unit warranty for 1yr and 4 yr warranty on compressor. Though i have taken a paid installation service from voltas( req no: [protected]) as technician did not do proper installation. All the gas got leaked out and the machine started giving trouble. If we would have noticed it at earliest we would have faced a huge damage to the product.

      I have loagged couple of complaint by calling on voltas customer care number and even with multiple follows on a daily basis my issue is still not addressed.

      Being a tata group employee I am totally disappointed with the service provided by Volta's and in fact feeling regrad for choosing the product based in brand name.

      When I call the local Volta's customer service center, to my surprise they were refusing to provide the warranty service thought the issue was occurred due to wrong installation. In fact they are asking us to pay additional amount for visiting my home to check on issue.

      I tried all known ways to highlighting my issue. If its not going to workout Last option left would be approaching consumer court.

      You can call me on [protected] for more details.
      Voltas customer support has been notified about the posted complaint.
      "Dear ganesh332

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

      Regards,
      Voltas Online Team
      "
      "Dear Customer (ganesh332),

      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
      Have a nice day.

      Regards,
      Voltas Online Team
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        V
        Varunraja
        from Irinjalakuda, Kerala
        Feb 10, 2016
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        Address: Chennai, Tamil Nadu, 600028
        Website: Online

        I purchased a voltas chest freezer 500 Lts on May 2014. The freezer broke down on Feb 2015 and voltas replaced the compressor at free of cost in warranty.. Again the machine broke down on Jan 2016 due to compressor.. We have stabiliser and used for domestic purpose in our home.. Now voltas required 10000 rupees to replace the compressor.. On average the compressor didn't last for even one year.. Kindly request to take necessary action .. Attached the bill copy and replacement copy for reference ..
        Voltas customer support has been notified about the posted complaint.
        "Dear Varunraja

        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

        Regards,
        Voltas Online Team
        "
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          G
          Gulkus62
          from Noida, Uttar Pradesh
          Feb 10, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
          Website: VOLTAS CUSTOMER CARE

          At the time of installation, I asked Voltas technician that why the outside unit keeps running inspite of switching it off from the remote, but he said aise hi hota hai, actually it should stop immediately as soon as you switch off from remote. Gas was not there in the unit, it was tripping from time of installation, but Chand Mohammed ignored all these issues, and in the process I was given a faulty piece.
          If one gets a faulty piece in the beginning only, the customer is liable to get a replacement, so that the problem doesn't persists.
          But regret to say, inspite of my repeated complaints, nothing has been done. I had sent an email also to customer care, but they too didn't bother to reply.

          Dear Customer, your request no is [protected]. For any further assistance please call our Helpline [protected] (24X
          Voltas customer support has been notified about the posted complaint.
          "Dear Gulkus62

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

          Regards,
          Voltas Online Team
          "
          Dear Customer (Gulkus62)

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
          Have a nice day.

          Regards,
          Voltas Online Team
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            Gokul Varma Raja
            from Kunnamangalam, Kerala
            Feb 7, 2016
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            Address: Mumbai City, Maharashtra, 673007
            Website: wwww.voltasac.com

            I have registered a complaint regarding my voltas 1.5 T split AC on 5/2 16 to the toll free number[protected] at 15.13 hrs.But nobody has contacted me hitherto nor any reply to my complaint received.Please act swiftly in order to redress my cplaimt.
            -Gokul Varma
            Sivadham
            Mankavu
            Kozhikode 673007
            Kerala
            Voltas customer support has been notified about the posted complaint.
            "Dear Gokul Varma Raja

            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

            Regards,
            Voltas Online Team
            "
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              O
              Om Babu
              from Delhi, Delhi
              Jan 15, 2016
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              Address: Jehanabad, Bihar, 804408

              My Voltas Split Ac is not working since Oct.15.Its under warranty period.I have complained several times, but no one has come to visit once also.In this forum also I complained on 3rd Nov 2015.But till today no one has come from the company side to resolve the problem.The complain no. was [protected].
              Dear Om Babu

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

              Regards,
              Voltas Online Team
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                A
                aruna singh09
                from Pune, Maharashtra
                Jan 7, 2016
                Resolved
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                Address: Dhanbad, Jharkhand, 828127

                We have 7 Acs of voltas in our IDBI bank Saraidhela Branch. We rae having problem in our 4 ACs since more than 7-8 months. We have continuously called on ph no-[protected] of Mr Pradipji who had done installation of it in our branch. He has even assisted us on phone also but still there is problem of gas leakage in 3 ACS and as per him, there is some machine problem in one AC srl no- 4551474A13A000264 (2.00T) and they have carried our machine also wrt to this but the issue has yet not been resolved. Other ACs which are having gas leakage problem presently regarding which we have informed them are: Srl no-4551474A13A000358(2.00T) Srl no-4551392A12G001009(1.00T) Srl no-4551392A12G001038(1.00T) Our contact no-[protected] & mail id-aruna.[protected]@idbi.co.in
                Aug 8, 2021
                Complaint marked as Resolved 
                Voltas customer support has been notified about the posted complaint.
                Dear aruna singh09

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                Regards,
                Voltas Online Team
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                  Tejas kamdar vasai
                  from Vasai-Virar, Maharashtra
                  Dec 16, 2015
                  Resolved
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                  Address: 401202

                  Is the anyone to resolve my complaint of screw cap not provided by technician while servicing my ac. Inspire of repeated complaints Voltas is not position to provide the same. Pl respond to my mail is tejas.[protected]@gmail.com. Tejas kamdar. Mobile [protected].
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Voltas customer support has been notified about the posted complaint.
                  Dear Tejas kamdar vasai

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                  Regards,
                  Voltas Online Team
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                    Tejas b kamdar
                    from Vasai-Virar, Maharashtra
                    Dec 1, 2015
                    Resolved
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                    Address: 401202

                    As per my comp.no.[protected], [protected] . Voltas team is not in position to provide screw cap of new a.cc which was misplaced by your technician at the time is first service. This issue is pending from last few months but surprisingly entire team is silent on this. Repeatedly I em following up but as usual no response. Pl conclude this problem imm. Tejas kamdar. Mob. [protected]
                    Complaint marked as Resolved 
                    Dear Tejas b kamdar

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                    Regards,
                    Voltas Online Team
                    Dear Tejas b kamdar,

                    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
                    Have a nice day.

                    Regards,
                    Voltas Online Team
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                      K
                      kaushik295
                      Nov 27, 2015
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600045
                      Website: www.voltasac.com

                      My email id is kaushik.[protected]@gmail.com. Worst experience with the Voltas AC. We got the AC 3 months back. As soon as we bought it, it stopped working just after 2 days. Then we called the customer care and they said some relay was not working. After it was fixed, then again new problem started. AC compressor won't work properly, AC will be running all night but the other room will be cooler than the AC room. Now after just 3 months compressor is not even switching on. WORST AC MANUFACTURER IN INDIA! I DOUBT THEY DON'T EVEN MANUFACTURE THEY GET THE PRODUCT ASSEMBLED AND NAME IT AS VOLTAS. PLEASE DON'T EVER BUY VOLTAS ACs. I AM TELLING FROM MY PERSONAL EXPERIENCE.
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 30, 2015
                      Voltas Customer Care's response
                      Dear kaushik295,

                      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                      Regards,
                      Voltas Online Team
                      Dear kaushik295,

                      We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

                      Regards,
                      Voltas Online Team
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                        H
                        Hiren Parmar1890
                        from Hyderabad, Telangana
                        Nov 26, 2015
                        Resolved
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                        Address: Vadodara, Gujarat, 390019
                        Website: www.voltas.com

                        Date of Purchase : 16-Oct-2015 Date of delivery : 17-Oct-2015 Date of installation : 19-Oct-2015 Date of incident : 19-Oct-2015 Date of Complaint at Voltas customer care no. : [protected] Complaint Number : [protected] registered mobile number :[protected] At the time installation the depicts him self as Voltas installation man for the ac installation. He bring my Ac remote with him for replacement as that remote was not working when it checked after installation. Thus, I can't use my AC without its remote from the date of i had purchased and installed a voltas ac product. Nowadays when I call voltas customer care regarding my complaint they just put my complaint in higher priority or forward it to higher authority. even after that they don't resolve my complaint from long period of time as it is approx more than one month. I had not spent money for air conditioner not for just watching. I requesting you please return my AC remote without any defect and as like image provided by me which was the remote which you provided at the time of purchase. I requesting you that please give me refund for your defective product you provided and not return it with new product in replacement of that product. Thus, I am again request you that please take your entire product return and pay refund to me or give me reasonable time for the product will return to me without defect.
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 30, 2015
                        Voltas Customer Care's response
                        Dear Hiren Parmar1890

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                        Regards,
                        Voltas Online Team
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                          S
                          Sreejesh Pv
                          Nov 26, 2015
                          Resolved
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                          Resolved

                          Address: 671351

                          Bought Voltas AC and after 6 months it stopped working. Called Customer service and one guy checked the AC once and told gas leakage after that he didnt turned up. Now crossed one month after the initial complaint. Voltas customer care is not answering to calls. It is very pathetic.
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 27, 2015
                          Voltas Customer Care's response
                          Dear Sreejesh Pv,

                          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                          Regards,
                          Voltas Online Team
                          Dear Sreejesh Pv,

                          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                          Regards,
                          Voltas Online Team
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                            A
                            akito
                            from Kolkata, West Bengal
                            Nov 22, 2015
                            Resolved
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                            Resolved

                            Address: Dimapur, Nagaland, 797112

                            I have purchased a tata voltas deep freezer on 19/02/2015 but there was leakage so i placed a complain on 19/05/2015.I was given work order no.[protected] but till now it has not been resolved.Whenever i call up customer service the reply is that technician will attend shortly but they send inexperienced technicians who does not know how to resolve the problem.The service center has taken the deep freezer on 2/11/2015 but no response till date.Pathetic response of customer service, i wonder if the policy of the company is to harass the consumer after selling defective products.Will not recommend buying voltas products
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 23, 2015
                            Voltas Customer Care's response
                            Dear akito

                            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                            Regards,
                            Voltas Online Team
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                              owenrodrigues
                              from Bengaluru, Karnataka
                              Nov 20, 2015
                              Resolved
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                              Resolved

                              Address: Udupi, Karnataka, 576114

                              This is to complain about the split ac purchased on 11/10/2012 in Harsha Udupi
                              In fact I purchased 3 Acs that day two Onida because of their lesser price and one Voltas as this was the best Ac available as per the Salesman. And as a consumer I felt that because of the higher price, will give long trouble free service. It was the duty of the sales person to inform me about the aluminium condenser in it possible the sales person do not know the available condenser type or may be ignorant about it. Further I doubt how a reputed company like the Voltas cheat people with aluminium condensers?. The Ac stopped working at the end of October month this year. And when I contacted Harsha for the problem, they said they will arrange for the technicians visit from a firm called IMPRA. How HARSHA do not have Voltas service centre in UDUPI. the technician immediately said that there is no gas and also said if you do not want to have the same problem again change it to copper condenser. then only I know that Voltas has cheated me with aluminium condenser for a high priced Ac. Anyway they repaired and fixed the AC on 6/11/2015 with a repair invoice of RS. 7900.00. AC worked for two nights and since the weather was fine, only put it on last night 19/11/2015 to my surprised there was no cooling!. and displayed error E5. Is IMPRA voltas authorised service centre? Will voltas confirm that they had installed a aluminium condenser in this AC? Am I entitled for a refund? and what is the service guarantee for this repair?
                              Owen Rodrigues
                              [protected]
                              Complaint marked as Resolved 
                              Nov 21, 2015
                              Updated by owenrodrigues
                              complaint not updated yet
                              Nov 21, 2015
                              Updated by owenrodrigues
                              update
                              Nov 21, 2015
                              Updated by owenrodrigues
                              why my complaint not updated...
                              Verified Support
                              Nov 24, 2015
                              Voltas Customer Care's response
                              Dear owenrodrigues

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                              Regards,
                              Voltas Online Team
                              why my complaint not updated...
                              As the Ac showed error E5 I called the Harsha's so called authorised service center IMPRA. I explained to them what happened after fixing the AC with new copper radiator. It worked for two days before giving an error E5. I check in the voltas error codes in the Net where they have said that it is due to the generated heat not getting radiating out. or the outside fan motor not working. At this point I remembered on the first day of fixing the repaid ac I have noticed a sound and told the technician that the fan motor may be slipping turns. but the technician said that the noise is due to something else. However i told the other technician who had come to check E5. This technician without checking the outside fan motor straight away said that the driving voltage is not coming outside to the fan hence removed the circuit board took it with him for repair on 21st Nov 2015. till today the Sunday 28th Nov I haven't got the AC repaired.

                              I would like Voltas engineers to check the following.1. Is this ac comes with aluminium condenser/radiator? is it voltas practice is to change the aluminium condenser/radiator to copper on repair for extra business? If the aluminum condenser/radiator life is only two years why they adopt in AC manufacturing and keep it as a secret to the consumer. 2. what impact does the power circuit has due to the change of Aluminium to copper condenser/ radiator? The E5 error is due to that incompatibility and resulting open power circuit? 3. Has the IMPRA technician correctly diagnosed my AC problem? what guarantee any one could give on this repair such thing will not happen?


                              Owen Rodrigues
                              [protected]
                              This is to report further problems in the AC which was given for repair with Harsha's Voltas service center IMPRA here in Udupi.
                              As I have said before IMPRA technician has taken the Printed Circuit Board PCB to repair. Wanted to send this to Bangalore. However till today the PCB has no come. its been 16 days now. when i checked with service center they say that are not able to fine fault with it.How Voltas technician could not find fault with their own circuit board? Is it once again a trick to replace with a new board to get additional money? or is it that the PCB is just fine and the fault is within the AC where the fan just stopped working for some other reason? I need my AC repaired within this week and answer for all my queries in writing.

                              Owen rodrigues
                              [protected]
                              Is someone looking in to my AC problem?

                              Today the technician had come with the PCB. however after installing the PCB still the AC wouldn't work. Now the technician checked the fan and the compressor and said he would come again to replace the compressor condenser as he is not sure what is wrong with the AC. Why Voltas do not have trained technicians to look in to this. Why voltas is not replying to my question that by changing to copper radiator has damaged the compressor and its other parts due to incompatibility of the original design?


                              Owen Rodrigues
                              [protected]


                              11/12/2015

                              Again technician visited with another capacitor to check the compressor and fan. but problem still not resolved. it seems the compressor is gone and now they have taken the ac to the workshop. Is Voltas AC s areolia
                              [protected]
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                                rajiv51900
                                from Mumbai, Maharashtra
                                Nov 19, 2015
                                Resolved
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                                Resolved

                                Address: Kathua, Jammu and Kashmir, 184101
                                Website: www.voltas.com

                                Sir, I feel deeply regretted for buying voltas 2 ton split a.c. as the service and attitude are very very bad. So I think that one should never buy ur product. My voltas AC outdoor unit has faulty fan blade which need replacement but my request turned down again and again for the reasons best known to them as nobody has contacted me for the service. My request no.[protected] dt.5-10-15, [protected] dt.13-10-15, [protected] dt.28-10-15 and [protected] dt.19-11-15 has not been yielded any result till date. Yours VICTIM RAJIV SHARMA KATHUA PH.[protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 21, 2015
                                Voltas Customer Care's response
                                Dear rajiv51900

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                                Regards,
                                Voltas Online Team
                                VERY POOR service and no proper complaint resolving
                                sir, I got an sms on mobile stating that " request no [protected] appointment scheduled for[protected] time 16.00 for assistance call our helpline [protected]".
                                Where as I did not give any request for that and I thought it is six monthly free servicing schedule for which no request is necessary. I bought the ac in april 2015 online on snapdeal ok.
                                then here is the problem
                                On[protected] I got another SMS on my mobile that " request no [protected] is resolved, fee collected Rs 0. call for assistance and asking for rating for their service.
                                NO person has come to me to inspect the ac and they themselves made it resolved .
                                On[protected] I called up cust care [protected] regarding the above matter, they said they will send the technician for servicing immediately and call ended .
                                On the same day I got a call form service centre ([protected]) that they will send the technician for servicing the next day itself.
                                But till today no body as called or no one has come up for inspecting my ac.
                                This is very upsetting and no service assistance at all .
                                I faced the same problem while installation also .
                                very poor service and about the ac if any problem comes what they will do I don't know .
                                either you make good for servicing side or stop selling ac's or other products
                                PLEASE DON'T BUY VOLTAS ONLINE ATLEAST
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                                  rajiv51900
                                  from Mumbai, Maharashtra
                                  Nov 16, 2015
                                  Resolved
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                                  Resolved

                                  Address: 184101
                                  Website: www.voltas.com

                                  Sir, I lodged a complaint in customer care on 5/10/2015 vide complaint no.[protected] for reparing of 2 to split voltas AC. But i got no response. My request has been canceled on the pretext of customer not responding which is totally ridiculous. I again lodged complaint on 13/10/2015 vide no.[protected], which they attended and find fan blade faulty, but not replaced it till date. again they cancelled on the pretext of customer not willing to pay which is totally false. I again lodged a complaint vide no.[protected] which they not attended till date. yours truly, Rajiv Sharma [protected]
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Nov 17, 2015
                                  Voltas Customer Care's response
                                  Dear rajiv51900

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                                  Regards,
                                  Voltas Online Team
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                                    anilk0511
                                    from Mumbai, Maharashtra
                                    Nov 7, 2015
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401107
                                    Website: www.cosumercomplaints.in

                                    This is to bring to your notice i anil kamra had purchased the above mention product from Vijay Sales Mira Road East, this product was purchased on 8/5/2015, under EMI ( Bajaj Finance ). Within this short span of time this product has been reparied and once the compress has been changed. Even as of tody there is no cooling the compress which was change we are not even aware whether that was new or secon hand which failed to function within 24 hrs. As of tody there is no display twice this was changed. I am really surprised Voltas such a big name of TATA given this kind of prodcut its very shameful on your part. This was not given to us on charity or to again give to service centre. I am paying my EMI for dead machine. I WANT REPLACEMENT OF THIS PRODUCT. Kindly expecting a reply from your side. Anil Kamra [protected].
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 09, 2015
                                    Voltas Customer Care's response
                                    Dear anilk0511

                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                                    Regards,
                                    Voltas Online Team
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                                      anish jaitly
                                      from Visakhapatnam, Andhra Pradesh
                                      Nov 6, 2015
                                      Resolved
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                                      Address: 500009

                                      Complaint no [protected] and [protected] ITS BEEN THREE DAYS since you started working on my problem and also promised to get in touch the earliest, as per your prompt mail reply. FACTS:- AC installation - 30 Oct 15. First visit by technician for repairs - 31 Oct 15. Second visit - 03 Nov 15. Mail to Voltas - 04 Nov 15. Prompt Mail Reply - 04 Nov 15. Today - 07 Nov 15. No action taken by company. AC switches on and off on its own sweat will. Is Ratan Tata hibernating or still in control of things at your end. This is sheer harassment and will be definitely the first and last Voltas product that I bought or even recommended to anyone.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Nov 07, 2015
                                      Voltas Customer Care's response
                                      Dear anish jaitly,

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

                                      Regards,
                                      Voltas Online Team
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                                        anita jandial
                                        from Indore, Madhya Pradesh
                                        Nov 5, 2015
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 390015

                                        I would 3 vertis gold 1.5 ton 5* acs from sales corner in July 2010 in june 2015 2 of the air conditioners stop working I lodged a complaint with Voltas customer care they sent service who told me the problem is with coil .as the air conditioners had aluminium coil it has leaked and does not come under warranty when I talked to their service head Mr kishore he had the cheek to say if the coil has lasted for 3 years its life is over .I had to pay 14000 rs for replacement of coils hardly 2 months had passed when 1 of the acs stopped working .again I called the service people now it was September so they told warranty period is of 5 years and it is over and the compressor has to be changed cost rs 9000 This time I was told compressor can fail after 5 years what does the company think a consumer is buying a disposable airconditioner whose shelf life is 3-5 years pathetic product and pathetic response if the company has some goodwill and they care for their clients
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Nov 06, 2015
                                        Voltas Customer Care's response
                                        Dear anita jandial,

                                        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

                                        Regards,
                                        Voltas Online Team
                                        Verified Support
                                        Nov 16, 2015
                                        Voltas Customer Care's response
                                        Dear anita jandial,

                                        We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

                                        Regards,
                                        Voltas Online Team
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