Voltas Complaints & Reviews

3 weeks before I have purchased a 1.5 tonn split ac 185CY in paytm which has a unit warranty for 1yr and 4 yr warranty on compressor. Though i have taken a paid installation service from voltas( req no: [protected]) as technician did not do proper installation. All the gas got leaked out and the machine started giving trouble. If we would have noticed it at earliest we would have faced a huge damage to the product.

I have loagged couple of complaint by calling on voltas customer care number and even with multiple follows on a daily basis my issue is still not addressed.

Being a tata group employee I am totally disappointed with the service provided by Volta's and in fact feeling regrad for choosing the product based in brand name.

When I call the local Volta's customer service center, to my surprise they were refusing to provide the warranty service thought the issue was occurred due to wrong installation. In fact they are asking us to pay additional amount for visiting my home to check on issue.

I tried all known ways to highlighting my issue. If its not going to workout Last option left would be approaching consumer court.

You can call me on [protected] for more details.

I purchased a voltas chest freezer 500 Lts on May 2014. The freezer broke down on Feb 2015 and voltas replaced the compressor at free of cost in warranty.. Again the machine broke down on Jan 2016 due to compressor.. We have stabiliser and used for domestic purpose in our home.. Now voltas required 10000 rupees to replace the compressor.. On average the compressor didn't last for even one year.. Kindly request to take necessary action .. Attached the bill copy and replacement copy for reference ..

At the time of installation, I asked Voltas technician that why the outside unit keeps running inspite of switching it off from the remote, but he said aise hi hota hai, actually it should stop immediately as soon as you switch off from remote. Gas was not there in the unit, it was tripping from time of installation, but Chand Mohammed ignored all these issues, and in the process I was given a faulty piece.
If one gets a faulty piece in the beginning only, the customer is liable to get a replacement, so that the problem doesn't persists.
But regret to say, inspite of my repeated complaints, nothing has been done. I had sent an email also to customer care, but they too didn't bother to reply.

Dear Customer, your request no is [protected]. For any further assistance please call our Helpline [protected] (24X

I have registered a complaint regarding my voltas 1.5 T split AC on 5/2 16 to the toll free number[protected] at 15.13 hrs.But nobody has contacted me hitherto nor any reply to my complaint received.Please act swiftly in order to redress my cplaimt.
-Gokul Varma
Sivadham
Mankavu
Kozhikode 673007
Kerala

My Voltas Split Ac is not working since Oct.15.Its under warranty period.I have complained several times, but no one has come to visit once also.In this forum also I complained on 3rd Nov 2015.But till today no one has come from the company side to resolve the problem.The complain no. was [protected].

We have 7 Acs of voltas in our IDBI bank Saraidhela Branch. We rae having problem in our 4 ACs since more than 7-8 months. We have continuously called on ph no-[protected] of Mr Pradipji who had done installation of it in our branch. He has even assisted us on phone also but still there is problem of gas leakage in 3 ACS and as per him, there is some machine problem in one AC srl no- 4551474A13A000264 (2.00T) and they have carried our machine also wrt to this but the issue has yet not been resolved. Other ACs which are having gas leakage problem presently regarding which we have informed them are: Srl no-4551474A13A000358(2.00T) Srl no-4551392A12G001009(1.00T) Srl no-4551392A12G001038(1.00T) Our contact no-[protected] & mail id-aruna.[protected]@idbi.co.in

Is the anyone to resolve my complaint of screw cap not provided by technician while servicing my ac. Inspire of repeated complaints Voltas is not position to provide the same. Pl respond to my mail is tejas.[protected]@gmail.com. Tejas kamdar. Mobile [protected].

As per my comp.no.[protected], [protected] . Voltas team is not in position to provide screw cap of new a.cc which was misplaced by your technician at the time is first service. This issue is pending from last few months but surprisingly entire team is silent on this. Repeatedly I em following up but as usual no response. Pl conclude this problem imm. Tejas kamdar. Mob. [protected]

My email id is kaushik.[protected]@gmail.com. Worst experience with the Voltas AC. We got the AC 3 months back. As soon as we bought it, it stopped working just after 2 days. Then we called the customer care and they said some relay was not working. After it was fixed, then again new problem started. AC compressor won't work properly, AC will be running all night but the other room will be cooler than the AC room. Now after just 3 months compressor is not even switching on. WORST AC MANUFACTURER IN INDIA! I DOUBT THEY DON'T EVEN MANUFACTURE THEY GET THE PRODUCT ASSEMBLED AND NAME IT AS VOLTAS. PLEASE DON'T EVER BUY VOLTAS ACs. I AM TELLING FROM MY PERSONAL EXPERIENCE.

Date of Purchase : 16-Oct-2015 Date of delivery : 17-Oct-2015 Date of installation : 19-Oct-2015 Date of incident : 19-Oct-2015 Date of Complaint at Voltas customer care no. : [protected] Complaint Number : [protected] registered mobile number :[protected] At the time installation the depicts him self as Voltas installation man for the ac installation. He bring my Ac remote with him for replacement as that remote was not working when it checked after installation. Thus, I can't use my AC without its remote from the date of i had purchased and installed a voltas ac product. Nowadays when I call voltas customer care regarding my complaint they just put my complaint in higher priority or forward it to higher authority. even after that they don't resolve my complaint from long period of time as it is approx more than one month. I had not spent money for air conditioner not for just watching. I requesting you please return my AC remote without any defect and as like image provided by me which was the remote which you provided at the time of purchase. I requesting you that please give me refund for your defective product you provided and not return it with new product in replacement of that product. Thus, I am again request you that please take your entire product return and pay refund to me or give me reasonable time for the product will return to me without defect.

Bought Voltas AC and after 6 months it stopped working. Called Customer service and one guy checked the AC once and told gas leakage after that he didnt turned up. Now crossed one month after the initial complaint. Voltas customer care is not answering to calls. It is very pathetic.

I have purchased a tata voltas deep freezer on 19/02/2015 but there was leakage so i placed a complain on 19/05/2015.I was given work order no.[protected] but till now it has not been resolved.Whenever i call up customer service the reply is that technician will attend shortly but they send inexperienced technicians who does not know how to resolve the problem.The service center has taken the deep freezer on 2/11/2015 but no response till date.Pathetic response of customer service, i wonder if the policy of the company is to harass the consumer after selling defective products.Will not recommend buying voltas products

This is to complain about the split ac purchased on 11/10/2012 in Harsha Udupi
In fact I purchased 3 Acs that day two Onida because of their lesser price and one Voltas as this was the best Ac available as per the Salesman. And as a consumer I felt that because of the higher price, will give long trouble free service. It was the duty of the sales person to inform me about the aluminium condenser in it possible the sales person do not...

Sir, I feel deeply regretted for buying voltas 2 ton split a.c. as the service and attitude are very very bad. So I think that one should never buy ur product. My voltas AC outdoor unit has faulty fan blade which need replacement but my request turned down again and again for the reasons best known to them as nobody has contacted me for the service. My request no.[protected] dt.5-10-15, [protected] dt.13-10-15, [protected] dt.28-10-15 and [protected] dt.19-11-15 has not been yielded any result till date. Yours VICTIM RAJIV SHARMA KATHUA PH.[protected]

Sir, I lodged a complaint in customer care on 5/10/2015 vide complaint no.[protected] for reparing of 2 to split voltas AC. But i got no response. My request has been canceled on the pretext of customer not responding which is totally ridiculous. I again lodged complaint on 13/10/2015 vide no.[protected], which they attended and find fan blade faulty, but not replaced it till date. again they cancelled on the pretext of customer not willing to pay which is totally false. I again lodged a complaint vide no.[protected] which they not attended till date. yours truly, Rajiv Sharma [protected]

This is to bring to your notice i anil kamra had purchased the above mention product from Vijay Sales Mira Road East, this product was purchased on 8/5/2015, under EMI ( Bajaj Finance ). Within this short span of time this product has been reparied and once the compress has been changed. Even as of tody there is no cooling the compress which was change we are not even aware whether that was new or secon hand which failed to function within 24 hrs. As of tody there is no display twice this was changed. I am really surprised Voltas such a big name of TATA given this kind of prodcut its very shameful on your part. This was not given to us on charity or to again give to service centre. I am paying my EMI for dead machine. I WANT REPLACEMENT OF THIS PRODUCT. Kindly expecting a reply from your side. Anil Kamra [protected].

Complaint no [protected] and [protected] ITS BEEN THREE DAYS since you started working on my problem and also promised to get in touch the earliest, as per your prompt mail reply. FACTS:- AC installation - 30 Oct 15. First visit by technician for repairs - 31 Oct 15. Second visit - 03 Nov 15. Mail to Voltas - 04 Nov 15. Prompt Mail Reply - 04 Nov 15. Today - 07 Nov 15. No action taken by company. AC switches on and off on its own sweat will. Is Ratan Tata hibernating or still in control of things at your end. This is sheer harassment and will be definitely the first and last Voltas product that I bought or even recommended to anyone.

I would 3 vertis gold 1.5 ton 5* acs from sales corner in July 2010 in june 2015 2 of the air conditioners stop working I lodged a complaint with Voltas customer care they sent service who told me the problem is with coil .as the air conditioners had aluminium coil it has leaked and does not come under warranty when I talked to their service head Mr kishore he had the cheek to say if the coil has lasted for 3 years its life is over .I had to pay 14000 rs for replacement of coils hardly 2 months had passed when 1 of the acs stopped working .again I called the service people now it was September so they told warranty period is of 5 years and it is over and the compressor has to be changed cost rs 9000 This time I was told compressor can fail after 5 years what does the company think a consumer is buying a disposable airconditioner whose shelf life is 3-5 years pathetic product and pathetic response if the company has some goodwill and they care for their clients

From Last month my Voltas Split AC is not working(It is in warranty period).I have launched complain at the toll free number but no one came to resolve.From that time at least 10 times I have re-complained but still no one has come to resolve the problem.the complain no. provided by them is [protected].The heights was that even though no one came for maintenance but from voltas side last week a message appeared that your query has been resolved, thanks for ur complain.It is very annoying.Kindly do something.

Hello All, I bought Voltas 1.2 ton 5 star 155 CY split air conditioner on 12th Nov 2014 from Snap Deal site. Currently it's facing issue with cooling. As per the policy of Voltas it is within warranty period. However Voltas team is saying it is out of warranty because we got it install through third party. We tried to schedule installation through Voltas team however it was getting long time. Due to this reason we got managed installation our self. I read all policy about the warranty breakage and did not see any where it is mentioned that it must got install through Voltas team only. It was working fine from day 1 installation (November 2014) to till date. Now it's having issue. Voltas team is always replying that this issue due to installation. If this is an installation issue then it should not work for 10 months. I log 3 complaints ([protected], [protected], [protected]) till now (in 1 month) and they closed this complaints with unacceptable reason. Till now i did not get any resolution. I am suffering a lot while getting free service in warranty period after buying such a costly product. I have very very bad experience and no one from Voltas team is ready to resolve this issue.