Voltas — VOLTAS SERVICE CENTRE IN MAINPURI IS NOT GIVING ANY RESPONSE AFTER COMPLAINING SEVERAL TIMES

Voltas Service in Mainpuri is very poor.

This is very ridiculous that after complaining several times on customer care n after lodging the comlaint online on VOLTAS service care, there is no response by the company technician or other head n problem remains same till now. My water dispensor is still not working. Now I think that there is only one way to raise a voice by going to the Consumer Court. If i knew that VOLTAS service is this much poor, then I never purchased the products of VOLTAS.

I have written so many mails about unresolved complain of my faulty water dispenser.I regret to say that your esteem organization is taking my complain very lightly and not bothering a customer who believes in your product.In
earlier mail, I have also highlighted behavior of your franchises "
SUPER BREEZE" as they are not providing satisfactory service and they
are misleading to customers as well as your company. They behaved like a
beggar to customers who is begging to them a satisfactory services.Nobody available for response on phone in super breeze office.YOU CAN CHECK MY COMPLAIN no. [protected] STATUS WHICH HAVE BEEN DONE and reopened ON 09.06.2015 ' . It is pending since 27 may 2015. I want to know, Is this your after sale service???and Is company believing on their franchises by closed eyes ???Please
let me get email and postal address about your company head and
concern/responsible person, who can take strict action on my matter.please revert me.Thanking You, Best Regards, Vishnu Shankar

Dear shankar.vishnu01,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas

I think that VOLTAS company is become a worst company in the world. This is so much embarrassing that after complaining several times, company is not showing any positive attitude. Now I feel that instead of purchased this company product, I have to purchase local dispensor only. But today I feel too much satisfaction coz I moved my friend to purchase BlueStar 2 ton Split AC instead of purchasing VOLTAS AC. I didnt see this much poor service of any other company. This is really a 3rd class company.

Dear RohitSapna,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Online Team
Voltas

Voltas — no free service provided, request no 15041805836, phone no 9868944888

Inspite of repeated requests the company does not provide the promised free service. HITACHI on the other hand is so prompt and courteous. New customers please be aware of This cheating mentality of this TATA company. Disgusting.

AC is not working properly

Voltas AC 1.5 split puchase on 13/04/2013 bearing serial no.2095/4333, Model-185CX