Voltas Complaints & Reviews

I have purchased Voltas 1.2 Ton split AC. I requested installation request No. [protected] dated 14th of May 2015. I have followed up with them for at least 10 times on the customer care [protected], Every time i got response that the technician will visit my house today. Sadly the product is not installed till 19th of May 2015. I am provided mobile no of a technician which is not working. The customer care executive are themselves not sure about the visit. I have requested them that if they are not able to get the AC installed i will get it done from other technician but i received response that if i get it installed from other technicians the warantee will be canceled.

I have raised request with Voltas customer care( req. no. [protected] on 12 May 2015.Till date no one contacted me or visited my place.I have been asking at customer care center about the request, everytime they assured me that person will visit your place today. I got fed up with ...they are just fooling the people into believing that they sell good product and provide good service..please pay attention to my concern

Hello I have purchaed voltas gold split ac about 2 yrs back.october last yr my ac stops working.i called dugri service centre, ludhiana to come nd fix the problem.three persons jatinder ([protected])devinder ([protected])bablu ([protected]) came nd after checking they confirmed that indoor motor nd pcb needs to replace nd demanded 1000 rs for fixing the problem.its been 8 months nobody came to fix d problem.i called nd visited service centre many times bt nobody paid attention. Now i request you to fix d ac problem or otherwisei hv to knock d doors of consumer court. Jasnik singh ([protected])

This is on warranty. I call to coustumer care on 8th May in morning 8:20 is not registered again I call on 9th May it registered. 10th May one technician come says there's gas problem on it I will come tomorrow I will do it okay. No one come there, then I call again one technician come on 14th May get water dispenser say it will okay on 15th May and it come to me also. It comes to me on 16th May with a big problem that I put the water ken on it all of water is coming in all machinery and to surface and today's ill nearly 15 calls to coustumer care and also to senior management but there's no response there to satisfy me and I also wants to replace my water dispenser THANK YOU [protected]

Dear sir, We are requisting to u, i am purchased an voltas ac 1.5 ton from croma electric iscon ahmdabaad gujrat on 20/04/2015, i have facing a cooling problem from day one still not solved by the vendor, we have login the complain many time but not givan satisfactory answer, so pl my special request to u, pl do the needful on priority nasis Regards Vijay koriya [protected]

I have been following up with voltas from past a month for Window AC servicing. Finally an engineer came for servicing and gave a class service that the ac doesnt cool at all and only fan is working. Moreover he kept the stablizer open(wire input box is wide open). I again requested for another engineer and since then noone approached. Charges communicated were also different. Never thought such pathetic and disgusting services from such a good brand like VOLTAS. FYI : [protected], [protected], [protected]. All the false comments and commitments made by such a reputed brand. Hope to get the trust back.

Regarding the above subject I contacted customer care through contact no.[protected]. Also they registered my complain vide complain no.[protected] and assures very confidently that it will be solved within 24 hours or may be less. But I received a phone call after 24 hours from a local dealer in Amalapuram M/s. Billa Coolers stating that We are looking after all complaints in this area for Voltas. Then the technician came in the evening and they don't know how to open the cover of the AC. Any how they opened and cheked gas position, and told Sir Gas is very low, we will come tomorrow and check where is the leakage and rectify. But after that no body attended for the service. and a message came from the customer care that your complaint has been resolved. Then immediately I contacted to the customer care . Then they replied we will reopen your complain. After that nobody came upto 15/05/05 where as I gave complain on 10/05/15. This type of service Voltas is providing. I purchased my Split AC on 02/10/2014 as per their warranty Compressor warranty is for 5 years and 2 free services.

Dear Sir, I have logged my registration on 11th May 2015 for AC installation which I bought from Croma, Vaibhav Khand, Ghaziabad. Today is 14th may 2015 still it is not get installed. We tried on customer care No, they are are not responding. Pls entertain our complaint, we are now fed up with Voltas services due to poor responce & delay in services Thanks, Rajeev Kumar

I had buy a windows Voltas AC 185T model of 1.5T capacity on date 6 june 2014. From the 1st day cooling of ac was not upto the mark. However i made a complaint to service center. Technican visit the home and do whatever he want to do. These process was repeated throught the year. But i did not get anmy solution.

Sir, my ac is not working.I have complained thousands of time bt ur technicians r unable to repair mt ac.thy keep on changing me but still the ac is not working properly.I am moving to consumes court i[censored] r not willing to do anything. regards Nilesh [protected] [protected] delhi

Dear voltas team, its really disappointing to see the response for my complaint. My AC is in the last few days of its 1 yr warranty period, and its been 2 days I am waiting for a resolution. Please help. Invoice: SMT02042 Request no: [protected] Regards Praful Poddar Director - Snapdeal.com

I purchased a Split AC of Voltas on dated 18/07/2012 but in the next season when it was in warranty period, it stopped cooling. I make a complaint of that and it was checked by the company and they mention the problem of gas leakege I asked them to check the problem why gas is leaking but they ignore while that time my ac was in the warranty period if they check properly and find any fault than it can be covered in the warranty and since i am facing a problem of gas leaking every year and paying a charges for the same and this year when again gas is leakage i request him to find the basic problem of leakage they check and find the problem in condenser and other part. Sir now i want replace the machine as it was not work properly from starting and sir i have lot of time complaint for the same but they always refused, today also i complaint and they told me that they call back in 4 hour but still i don’t get any reply. Product Information :- Product : Split AC Prime (1.5 T) Invoice No. : R-1236 Dated : 18/07/2012 Company Name : Voltas Distributor : Metro Ref. & Electronics Applicant : Pawan Sharma D-193, G.No. 5, Ganga vihar, Delhi – 110094 Mobile NO. [protected], [protected]

I am regularly coplainingregarding my voltas AC servicing since 29th April but still there is no any single response from the Volta's representatives.Everyday I am making call to customercare and they assure me regarding my complain but still there is no any call or visit to me .I have been fed-up

NOT AT ALL HAPPY WITH Voltas and his Retailer. Today[protected] @ 10:05 AM I received a cal against my complaint of water cooler, I am very disappointed with the service provider the technician name Manish called me from +91-[protected], he informed me that there is fault with the Cooler and they need to take this cooler at their service centre I requested them not to take the cooler, many school children's they drink water from this cooler and also many passer by poor and needy people drink water from this water cooler you have to repair it or replace it with the new cooler. He was not able to reply I requested him to put me to his supervisor or Manager one Mr Shaker Alve he came online and he was very arrogant when I told him that this is the third time I have complaint about the faulty cooler why you are not repairing or taking action he was giving me stereophonic answer we have to bring back your cooler at our service centre according to me which is not an solution for my problem. I told him that if you don't attend to my complaint I will complaint to your higher authority on which Mr Shekar welcomed me and asked me to go where ever I can and do whatever you want. I have acces to Consumer Court and then to Media I will not sit quite bcoz this cooler was purchased with the purpose of providing free drinking water for the Poor and needy people of the society.Voltas being an Brand name and spending lots of money on advertisiement but not on after sale service. kindly look into this matter and resolve it amicably. However the Cooler is not working at all...it’s my very bad experience with VOLTAS in within one Month time I had made three complaints Over all I would say you send me the FAULTY Cooler, Please arrange the another brand new tested unit and take this BOX from me ASAP. Yasin [protected]

NOT AT ALL HAPPY WITH Voltas and his Retailer. Today[protected] @ 10:05 AM I received a cal against my complaint of water cooler, I am very disappointed with the service provider the technician name Manish called me from +91-[protected], he informed me that there is fault with the Cooler and they need to take this cooler at their service centre I requested them not to take the cooler, many school children's they drink water from this cooler and also many passer by poor and needy people drink water from this water cooler you have to repair it or replace it with the new cooler. He was not able to reply I requested him to put me to his supervisor or Manager one Mr Shaker Alve he came online and he was very arrogant when I told him that this is the third time I have complaint about the faulty cooler why you are not repairing or taking action he was giving me stereophonic answer we have to bring back your cooler at our service centre according to me which is not an solution for my problem. I told him that if you don't attend to my complaint I will complaint to your higher authority on which Mr Shekar welcomed me and asked me to go where ever I can and do whatever you want. I have acces to Consumer Court and then to Media I will not sit quite bcoz this cooler was purchased with the purpose of providing free drinking water for the Poor and needy people of the society.Voltas being an Brand name and spending lots of money on advertisiement but not on after sale service. kindly look into this matter and resolve it amicably. However the Cooler working at all...it’s my very bad experience with VOLTAS in within one Month time I had made three complaints Over all I would say you send me the FAULTY Cooler, Please arrange the another brand new tested unit and take this BOX from me ASAP. Yasin [protected]

I have same complaints...no one attended my complaint...call centre says that i should call technician directly...technician says call customer care first...bought new Ac last week...from last 3 days, no cooling at all and most importantly the technician who came to insatall my AC was stealing copper Pipes Which came as standard fitting. One thing i have learnt that no more voltas in future...totally unprofessional and staff

I have bought an SPLIT AC[Model number:1852X] which is a 5 Star rater in January 2014 and since then i am having issues with this Split AC. All the time the GAS is leaked and there is no cooling . I have then reported this issue many times[3 times] and your service centre guys rather than identifying the root cause of the issue provided me a workaround of refilling the GAS and now when this issue has again occurred after 1 year of buying they are asking me a charge of Rs 2200/- as it is outside warranty. I think this is completely wrong as the same issue is occurning again and because proper action was not taken before when it was in warranty i am getting suffered.

Hi Sir/Madam This is to bring to your kind notice that I have purchased Window AC (Voltas, 1.5 Ton on[protected] from Jyoti Electronics, Star Plaza, Meerut. Further, I would like to bring to your notice that after 3 months o[censored]se it had stopped cooling since then I was out of station for some work so couldn't lodge a complaint. Since it was covered under 1 year warrenty so on april 4, 2015 I have lodged a complaint (no # [protected]) to customer care about AC and then Voltas engineer who has visited against this complaint on[protected] has told us that the AC has gas leakage problem and promised me that he had fixed that but again after 2 days same problem happened. Since then I have been called to customer care 5 times but didn't get a single responce. However, I am very sorry to inform you that since that day, there was no communication from either the engineer or from the company. We have been suffering since that day as we are not able to use the AC which we have purchased after spending our hard earned money and also very surprised on the support from Voltas, for which the dealer had boasted and also promised to be the best in the country. It is also pertinent to mention that I have chosen Voltas Brand over other very prominent brands, as i am using the same in my Office (AESPL) and this kind of support will give bad name to Voltas brand as I will inform my colleagues as well as my employer about the problems that I am facing with the Voltas brand. Keeping in view of the above events, I request you to please replace the existing AC with a new one ASAP as I have no intention of keeping this AC which is faulty since the day I brought it from the showroom. Waiting for your reply ASAP. Copy of the invoice is attached. Thanking you. With Regards Pankaj Kumar 91-[protected]

TODAY THE SERVICE MAN CAME AND INSTRUCTED ME TO SWITCH ON THE AC WITHOUTING CLEANING THE FILTERS ETC. ACCORDING TO HIM IT IS THE INSTRUCTION OF THE COMPANY TO CONFIRM WETHER THE UNIT IS WORKING OR NOT AND IF IT IS WORKING THEN COMPANY WILL SERVICE THE UNIT. I REQUESTED TO CLEAN THE FILTERS OF AC AND THEN SWICH ON. THE SERICE MEN ARE NOT HAVING PROPER KIT SUCH AS BLOWER, PIPTES ETC TO CARRY ON THE SERVICE. ACCORDING TO HIM THE OWNER HAS TO PROVIDE ALL THESE THINGS AND THEN SERVICE OF THE UNIT WILL BE DONE. IF RUBBER PIPE IS NOT PROVIDED THEY THE THROW THE WATER FROM THE BUCKET AND MUG ON THE OUTDOOR UNIT WITHOUING TAKING CARE OF BELONGINGS AND OTHER VALUABLES WHICH ARE AROUND THE OUTDOOR UNITS. WE CANNOT THINK OF SUCH TYPE OF AFTER SALE SERIVCE OF SUCH GOOD MULTINATIONAL COMPANY. THE PRODUCT IS GOOD BUT AFTER SALE SERIVCE IS WORST. YESTERDAY I COMPLAINTED THROUGH THIS FORUM. MY REGD. MOBILE NO. IS [protected] IN NAME OF GOVIND.

I bought a Voltas split A/C on Dec 3 2014 from a sellers on snapdeal called VATANUKOOL AIRCON ENGG 153-154, AKBAR ALI COMPLEX, HOTEL KANCHAN TILAK PALASIA SQUARE, CITY INDORE.I also registered my product on Voltas.Okay, firstly the A/C VOLTAS 1.5 TON 5 STAR 185 EY IMR is a piece of S***t as it freezes during night and works okay in the afternoon.I called the seller first and they made fun of me and asked me all sorts irrelevant questions and nobody came from their side.Then i called VOltas offices and a lady rudely gave me a number which is out of service.As as soon as i tried to confirm the number she slammed the phone down.Then i filled an online complaint/repair form and its was submitted successfully but nobody has contacted me yet.Although India's service sector is famous for its fake courtesy and treat consumers like garbage becuase they themselves are sad anf angry people and they want to spread their sadness to us.This company takes the prize in rudeness and VOLTAS IS THE WORST COMPANY for its aweful customer service...I boycott all TATA products from now on.