[Resolved]  Voltas — VOLTAS Split AC not working properly from starting and paying gas refill charges every year !

Address:New Delhi, Delhi

I purchased a Split AC of Voltas on dated 18/07/2012 but in the next season when it was in warranty period, it stopped cooling. I make a complaint of that and it was checked by the company and they mention the problem of gas leakege I asked them to check the problem why gas is leaking but they ignore while that time my ac was in the warranty period if they check properly and find any fault than it can be covered in the warranty and since i am facing a problem of gas leaking every year and paying a charges for the same and this year when again gas is leakage i request him to find the basic problem of leakage they check and find the problem in condenser and other part. Sir now i want replace the machine as it was not work properly from starting and sir i have lot of time complaint for the same but they always refused, today also i complaint and they told me that they call back in 4 hour but still i don’t get any reply. Product Information :- Product : Split AC Prime (1.5 T) Invoice No. : R-1236 Dated : 18/07/2012 Company Name : Voltas Distributor : Metro Ref. & Electronics Applicant : Pawan Sharma D-193, G.No. 5, Ganga vihar, Delhi – 110094 Mobile NO. [protected], [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear pawansharma2098,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Online Team
Voltas
Still i paying for gas leakage in every season, so i recommend to everyone plz don't buy the voltas ac as after sales service is very poor of voltas.

Again request to everyone plz don't buy the voltas product.

Thanks
Pawan Sharma
[protected]
Dear pawansharma2098,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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