Voltas Complaints & Reviews

I booked a 500 Ltr Double Door Freezer with Vasant Dealer in Tiruvallur on 07 Jun 2015. They assured that they will deliver in the next day.Even after five days it is not delivered and says it is delay from Voltas. I am surprised to learn Voltas is making delay. Please intervene and ensure the quick delivery at the earliest.

we have booked AC on july, but every now and then it creates problem..last time there was a problem with fan which engineer took with him, now its been more than 2 months every time we call they say it will take more one week to come, such a pathetic service... this AC is in showroom my whole buisness is suffering due to this.. even the heat is not bearable.. pls help...

Same happened with me...I called Volta's people 4 times they told me 1500 will be the gas filling charges + 350 visiting charges + 500 transport charges then wat is the visiting charge as far as m concern visiting charges include everything.why you people are charging hidden cost please be fare otherwise in future nobaby will trust on tata company and also am not going for service of my AC from Volta's.

Hello sir I am using 1.5 ton voltas AC that is out of warranty now.Since 2 months i am facing a problem of gas leakage from my Ac.I have complained about gas leakage and not cooling problem from customer care.they have sent their technician to my house.The technician came and refill the gas and make the bill of Rs.2200 and told me that if the gas leakage occurred within one month the company will not charge for the gas refill again.In a few days the gas is leaked again.I have made complaint to the customer care again.First they have cancelled my complaint saying that you are complaining the same problem so that your request has been cancelled.Again i made a fresh complaint.The Technician visit my home and told me that the problem is in outdoor unit of AC and they had took out the unit for repair to the service center in patna.After few days they returned with outdoor unit and charged me Rs.[protected] for gas refilling+300 for repairing and fare of transportation).In a Few days gas is leaked again and again i made complaint to customer care.Again the technician visit and told me for checking the indoor unit and they have took indoor unit with them.After 3-4 days i received a call from service center that indoor int is ok and there might be problem with pipe.They did not returned my indoor unit almost 10 day. after making many calls the technician came and just put the indoor unit on the floor and returned. Again i made a call to the senior executive named 1.Akash and 2. dada(called name) to sort out my problem.They replied me to send the pipe to the service center.I have made arrangement and sent pipe to the service center.Its been more than 15 days and they have not returned my pipe and not entertained my calls as well.In between i have called many times to customer care and complain about the situation but they are giving the same answer all the time that we are taking your complaints and your problem will be sorted out.I have called customer care to connect or provide any senior to make my complaint, the reply is senior are busy for the interview and when they are free we will make you call. This is the height of irresponsibility. i am very furious about the situation.Kindly suggest what should i do. jay shankar kumar [protected]

I have purchase Split AC on 26May 2015 . Instalation done on 30 jun. After 5 days it is not working . I have added a support ticket on Friday night by call customer care. After 3 days of support ticket no response from any Voltas Service Center. When ever i call customer they always told me that now i am setting your ticket as a urgent ticket and they will resolve the issue ASAP. Please give me suggestion what i will do?

Hello, we have purchased a new AC on 19 Apr 2015 and installed on 13 May 2015. The product has been found to be faulty on the day of its installation and have requested for its replacement, your technician visited on May 25 and found motor defective, we were promised that the same shall get replaced within 3 to 4 days. Even after repeated reminders (mails, daily telephonic conversation on toll free no.) the AC has still not been replaced. What was customer fault if your fresh AC was defective is it not your responsibility to replace it. Would strongly recommend that as an organization must spends more time on improving there customer services. Waiting to resolve our queries assoon as possible. Attached motor picture which technician taken out from machine.

I bought a Voltas Split AC on 31/05/2015 from Jamshedpur, Jharkhand. I was promised 5 years extended warranty from Voltas but it has been 8 days I have not received any call back from VOLTAS. On calling customer care I am being told that my number is not yet registered. I bought this AC just because I was promised nice service but right in the beginning i am facing such problem.

I called customer care several time from 25 April to 5th May and finally after 11 day two persons visited on 6th May. They told us that our AC required gas to be filled to let it cool properly. They opened it and washed with water and may be filled some gas and took Rs 3000/ for that service. The told us for 3 months warranty and when we asked for the bill they told we presently don't have this but everything is going to be recorded in our AC shop named CooL Care. After 3 weeks gas has been leaked or shortage due to either it was not filled properly or required amount or any other reason. I called Voltas Customer Care again they call Cool Care and given the number of Cool Care again to talk in person. When we called they refused and told us that no one has visited from our shop. However later they accepted that persons visited us have left their job from there and now we can't take care of your warranty. If you have any problem find those person out yourself we don't have responsibility any more. Our claim is that those technicians were sent by them and if later they left their job from Cool Care then its cool care responsibly to take care of the service under warranty. Its being more than 2 weeks calling everyday to Voltas Customer Care as well Cool Care no one seems to make it seriously. Every time we have been told to wait another 24 hours but problem is not sorted out and we are without AC in this hot June. AC Repairing Shop Address: Cool Care Mathura Road, Friends Colony New Delhi Phone: [protected] --- My Address: Contact person: Shafi Ahmed D1 Ist Floor Johri Farm Noor Nagar Jamia Nagar New Delhi 110025 [protected]

Hi, I am Sourav Maitra staying at 868 RN Chatterjee Lane, Ichapur, Kolkata. I have purchased a split AC (1.5 ton, SAC gold, 5 Star, Red) on 22/05/2012. I selected Voltas because of its goodwill. It works perfectly for 1 year. After that disturbance came to our notice. I called the dealer (Vanisha, corp office: B-12, Municipal Market Complex, Kalyani, vat no. [protected]). They suggested to buy a stabiliser. I purchased a stabiliser of 4 KV. But the problem was not solved. After revisiting, the dealer suggested to contact customer care of Voltas. I communicated. Local authorised service centre (Prompt Service) visited and given an estimated cost for repair of Rs. 9000/- (Nine thousand) which is 1/4 th cost of the AC. The breakup of cost given as Condenser Coil 6700 + gas charging 1800 + transportation 500. The estimate was given on 21/10/2013. I was surprised and frustrated due to this unnecessary financial burden of this huge cost. Meanwhile I was busy for the treatment of my mother's illness and never communicated to you after that. I am writing this complaint with a hope that you should take proper action to resolved the issue. I have trust on your reputation and after sales service. Please do the justice on that. Regards Sourav Maitra Mobile: +91 [protected] email: sourav.[protected]@gmail.com alternate email: sourav.[protected]@sc.com

You are requested to kindly replace the Split AC which I have purchased from M/s Electronic Paradise North, Janakpuri New Delhi-110058 on 10th May 2014 and it is giving frequent problems. Details are hereas under ; Volt S.AC 183EYA 1.5T 3* S.no. 4551668A14A001539 Contact Person : Kamal Kishore Add : H.No.526, Mukimpura, Subzi Mandi, Ghanta Ghar Delhi-110007 Ph :[protected], [protected] E-mail id : [protected]@gmail.com

voltas cooler was purchased on 20/05/2015. and its water pump is not working since last 1 week. previously also a complaint was made with complaint no. -[protected] but no action has been taken till now. now please either get the thing done as soon as possible or replace the cooler with a new one.

Reverse Current in Voltas Window AC, already communication to Voltas & Vijay Sales ( AC Purchased from Vijay Sales Sec-15 A Faridabad) via mail & Calls many times but Still pending Solution. Reverse Current 140 Volt. but after several mail & calls only one time Visit by Voltas Tech. an after attand complint remain 60 Volt. Reverse Current ( attached report). Mr. Ashok Kumar Hasija ( Voltas ) asked on Call that 60 Volt. Reverse Current is Standard in Voltas Window AC. I Demand to Voltas Company but Still pending :- 1. What is main specific reason of current Leakage 2. What is max. Current Leakage voltage in Voltas window AC as per Voltas Testing Lab. 3. What is standard winding insulation resistance of compressor & Check with My Voltas Window AC. No any tech. / engineer Visit to Check actual reason of Current leakage & Check Impedance/ Resistance of Compressor winding. Contact Details of Voltas & Vijay Sales :- Mr. Ashok Kumar Hasija - [protected] [protected]@voltas.com Vijay Sales :- [protected]@vijaysales.com [protected]@vijaysales.com Regards Silender Singh [protected]

Hello, On 31st of May 2015, i filled request for AC gas refilling(Request No. [protected]). On 2nd June, the request was closed as i was out of town. On 4th June i again called the number :[protected]/43 for the same issue. Ms Bharti there responded by saying that the technician will come by 5th June to service my request. However on 5th June, from 5pm to 8pm i was waiting and calling Ms Bharti again and again . Finally she replied that Technician Mr Habib will not be coming. Reason Technician gave: He called other number and as person there is out, so he will not be coming. However Ms Bharti knew i have been calling her from my number ([protected]), still she and technician didnt responded nicely. I want to file complaint against Ms Bharti and Mr Habib (hyderabad Voltas service centre) for their misconduct, misbehaviour, negligence in their duty.

My Voltas Water Dispenser has not been working since 22 May 2015. I had lodged the complaint on 23 May 2015 on Voltas customer care with request no. [protected] named Rohit Agarwal from Mainpuri ( U.P.). After complaining several times no technician has come till now to resolve the problem.

WE HAVE BOUGHT AN AC AT 18 APRIL 2014 FROM ANNANDA MELA BURDWAN, WEST BENGAL 713101 MOB NUMBER[protected], 2664298. TILL 6 MONTH MY AC IS NOT WORKING I HAVE COMPLAINT SO MANY TIMES BUT THEY ARE NOT TAKING ANY ACTION AGAINST MY COMPLAINTS SO I AM FACING VERY MUCH PROBLEM PLEASE DO SOMETHING SO I CAN GET A GOOD SERVICE FROM YOUR COMPANY. OTHER WISE I HAVE TO GO FOR ANOTHER OPTION. COMPANY CST NUMBER IS [protected]C. OUR ADDRESS VILL+P.O-BAN NABAGRAM DIST- BURDWAN PIN-713152 WEST BENGAL CONT- [protected]

sir, i made a complaint om voltas, i got messge for the same, and complaint no as well [protected], and then on 19.5.2015 my request was cancelled, but still your representative came and provide me services, he asked for 2800 rs, but i asked for detail, then he asked to pay only 2600 . then i asked for its bill, he said there is no such bill for such services, then after my ac stopped working, i again lodged complaint on 1.6.2015, no-[protected], then my requested was cancelled, i dont know why, since then i am regularly lodging complaining, but all the times my req. got cancelled. this time my ac is not working, i am helpless and no idea what to do. my contact no is [protected] NITIN

hello sir mene ek voltas ka deep freezer purchase kiya tha[protected] ko jisme ek hall h to aapse nivedan h ki mere freezer ko hange krwaya javee voltas 400 ltr double door deep freezersl aamul sn number5210230a15d001437 by electro plaza office f-103, 104, city plaza bani park jaipur ph nu [protected], 2281002 my cell nu [protected]

I purchased this voltas air cooler 2 days ago, as my second air cooler, apart from the current orient model. This one being the most expensive model available with Voltas, is a complete piece of junk, that does not cool at all. Please let me know whom to contact to get it replaced for a functional model, as this is definitely a design flaw and not a faulty piece.

Please see the below mail, no one is ready to respond. Actually they don't have the Team of Expertize with them who can actually fix the problem. They are just passing the complaint from one person to another. Last Saturday i.e. 30 May I received a call from Vija (Area service mgr), who is asking me to have a discussion with J.D.Verma, who is he, I logged a complaint with VOLTAS not with J.D. Verma. Is he TOUT/Mediator/Broker who is instructing the Service manager of Voltas how to deal with me. I had a heated argument with them and nothing came out of that. Even after marking a mail to their Customer care on the daily basis no one bother to respond. This is absolutely Pathetic. You people are just passing on the issue from one person to another initially it was Vijay and now, it is Sumit. Well both of them are GOOD FOR NOTHING!!! From: "Charanjeet Singh" Fri, 29 May '15 3:54a To: "vcare" and others Cc: Bcc: Less | Show full Headers | View blocked images - Download all ARE YOU PEOPLE SLEEPING OR WHAT??? Have people had a sleeping piles...no body is ready to response or none of you've the guds to speak with me. Absolutely Pathetic!!! I'm waiting how long you long you people will take to respond. Still waiting for a response...I've been continuously sending emails to you people but none of you had a time to respond to it. It's been a week that I had a word with so called Branch Service Manager (Sumit) still waiting for his response. You people are just passing on the issue from one person to another initially it was Vijay and now, it is Sumit. Well both of them are GOOD FOR NOTHING!!! I don't know why they have been hired as a Manger, they deserved to be a Peon, the way they have been working. No communication at all... But this is expected from them, when Company's customer care team doesn't bother to respond to the email then how can they respond. Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Wed, 27 May 2015 19:16:53 To: "vcare ", "Voltas " Subject: Fw: Complaint# [protected] - Poor Service and customer handling. I don't have words for you people...No body is ready to respond. You People SUCKS... This is the Pathetic State of Affairs at TATA Voltas, when you ask for support neither Branch Service Head, nor Customer Care of TATA itself give a time to Customers concern. Return the money that I've paid to you people otherwise I'll drag you to Consumer court. You and your Team is good for NOTHING. Paying crore for ADs creates a good image and that is where a customer gets fooled into believing that the product will meet the quality projected. TATA AC purchase was a bad decision. I am stuck with this piece of junk in my home. My decision to choose TATA was indeed wrong. Now I have NO respect for TATA name or its products. I can't recommend TATA products to anyone now. There is ZERO service, ZERO support and you will just end up loosing money. Avoid TATA AC India Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Sun, 24 May 2015 18:06:25 To: "vcare " Subject: Fw: Complaint# [protected] - Poor Service and customer handling. Hi, It was again fixed by Voltas engineers almost Two weeks back from 23rd May. Your engg suggested to test the machine for atleast 10 - 12 days, and again I'm encountering a same problem so I've to make a call to Sumit (Delhi Service Brance Manager). He did sent one of the Engg on 23rd May, this is what engg communicated to me 'I do agree the machine is not cooling, it's been an hour machine is running and the grill temp is still 17 degree', seems like the gas is short. I don't know, how many times your people will refill the gas, it's been almost ten times since I logde the complaint (19th Apr). It's been almost two months, you people are not able to figure out what is the issue with the machine. If you cannot fix this, plz admit the same and let me know, so that I can get it fixed from outside. Sorry to say this..but you people are NOT cooling experts, actually you people are FOOLING experts. Making a fool of the customers, from the first complaint the warranty remain effective till next Three months but its been TWO months, I've been waiting for the machine to be fixed. Does it really make any sense??, I'll consider these Three months of warranty once my machine get fixed. You people are testing my patience and now it looks to me I need to get serious to get my complaint fixed. This is the last call for your team, next time I'll approach the GM or so... Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Tue, 05 May 2015 17:11:59 To: "[protected]@voltas.com" Subject: Fw: Complaint# [protected] - Poor Service and customer handling. Is there anyone...ARE YOU PEOPLE SLEEPING OR WHAT??? Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Fri, 01 May 2015 12:30:27 To: "Vcare /UPBG/DEL" Subject: Re: Complaint# [protected] - Poor Service and customer handling. Since this mail was forwarded to Delhi Branch Service Head, I was assuming that now your team would respond actively and will act in a positive manner. But I think, Delhi Branch Service Head is also avoiding/ignoring this. If even at this level you people are not responding then one can imagine what is the standard of Customer service of VOLTAS. I don't see any prompt action on this one. You people have cross all the limits, seems like 'VOLTAS', so called the cooling expert don't have the Technical expertise with it. No one from the higher authorities have the guds to speak with me or showing any interest to deal with the issue. If this is your response then Refund all the money that I paid to repair the AC and accept that you don't have the Technical expert who can actually fix the issue. This is absolutely rubbish, I made the huge mistake buying the VOLTAS AC (so called TATA Product) and the asking you to repair the AC. This is the last time after that I'll file a case in a Consumer forum and I'll take it to highest level to show you what happen when you handle the customer like this. Thanks Charanjeet Singh From: "Vcare /UPBG/DEL" Sent: Mon, 27 Apr 2015 17:01:21 To: Charanjeet Singh Subject: Re: Complaint# [protected] - Poor Service and customer handling. Dear Sir/Madam, We thankfully acknowledge the receipt of your email and sincerely regret for the inconvenience caused to you. We have forwarded your SR to our Delhi branch Service Head to take immediate action and resolve the issue. For further information, please feel free to contact us. Best Regards, Shivaputrappa.Patil Customer Care:[protected] /[protected]. SMS to 56677. Email: [protected]@voltas.com On Mon, Apr 27, 2015 at 1:12 PM, Charanjeet Singh wrote: Hi, Sunday (19th Apr)[protected], I registered a complaint with Voltas regarding the AC. It';s not in warranty, there Technical executive visited the site on Tuesday 21 Apr and fixed the issue and charged accordingly but when I reached to home, noticed that it';s still not cooling and AC is not able to maintain a Temp of 25 degree even in these days. I again called up there customer care to report the issue and they reopened the same complaint, again there Technical executive visited the site on Friday 24th Apr and told me that issue has been fixed, but on Saturday again it stopped cooling. I had a word with the Area service Manager Mr. Vijay, even after having a several discussion with him the service of Voltas is absolutely pathetic. Mr. Vijay committed to me that he will be sending some experience person on site to fix the issue on Sunday and issue will be fixed by Sunday. But as usual, there Technical executive re-visited the site and just check the AC and created the Job report. He did nothing apart from that, no attempt was made to fix the issue. He simply stated that the issue will be fixed on Monday (27th Apr). I called several time to Mr. Vijay (service mgr) but he didn’t even bother to pick my call and just sending sms to me Sorry for the delay. You can imagine, if the Area service manager has a attitude like this then how can one expect a good service from the Voltas. Even though, I’ve already paid them there charges then also they are not even able to resolve the issue. They should return the money that I’ve paid to them if they are not good/intelligent enough to resolve the issue, he is not acting seriously and just giving a false excuses to me everytime I speak with him. Seems like they don’t have a Technical expertise with them. Absolutely pathetic!!! Thanks Charanjeet Singh [protected]

Hi, This is absolutly rubbish, on Saturday 30 May, I received a call from your service Manager (Vijay) and he diverted my call to J.D. Verma who is franchise of Voltas. The way he talked to me, it was PATHETIC. Who is J.D Verma, why should I talk to him. I logged a complaint with VOLTAS, is he TOUT/Mediator/Broker. Not only this after having a heated argument with me he was directing so called Service Manager 'Vijay' what should be done now. I want to ask Vijay is Voltas's employee or he is working for J.D Verma (Broker). You people really 'Sucks' But finally I've received I money back and thanks for Accepting that you/your team is GOOD for NOTHING. Actually you people don't have the Expertise with you this is the reason you were not able to fix the issue even after 2 months. You people are just passing on the issue from one person to another initially it was Vijay then Sumit. Well both of them are GOOD FOR NOTHING!!! No communication at all, see below; how many mails were sent to your customer care but no one bother to responsd. From: "Charanjeet Singh" Fri, 29 May '15 3:54a To: "vcare" and others ARE YOU PEOPLE SLEEPING OR WHAT??? Have people had a sleeping piles...no body is ready to response or none of you've the guds to speak with me. Absolutely Pathetic!!! I'm waiting how long you long you people will take to respond. Still waiting for a response...I've been continuously sending emails to you people but none of you had a time to respond to it. It's been a week that I had a word with so called Branch Service Manager (Sumit) still waiting for his response. You people are just passing on the issue from one person to another initially it was Vijay and now, it is Sumit. Well both of them are GOOD FOR NOTHING!!! I don't know why they have been hired as a Manger, they deserved to be a Peon, the way they have been working. No communication at all... But this is expected from them, when Company's customer care team doesn't bother to respond to the email then how can they respond. Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Wed, 27 May 2015 19:16:53 To: "vcare ", "Voltas " Subject: Fw: Complaint# [protected] - Poor Service and customer handling. I don't have words for you people...No body is ready to respond. You People SUCKS... This is the Pathetic State of Affairs at TATA Voltas, when you ask for support neither Branch Service Head, nor Customer Care of TATA itself give a time to Customers concern. Return the money that I've paid to you people otherwise I'll drag you to Consumer court. You and your Team is good for NOTHING. Paying crore for ADs creates a good image and that is where a customer gets fooled into believing that the product will meet the quality projected. TATA AC purchase was a bad decision. I am stuck with this piece of junk in my home. My decision to choose TATA was indeed wrong. Now I have NO respect for TATA name or its products. I can't recommend TATA products to anyone now. There is ZERO service, ZERO support and you will just end up loosing money. Avoid TATA AC India Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Sun, 24 May 2015 18:06:25 To: "vcare " Subject: Fw: Complaint# [protected] - Poor Service and customer handling. Hi, It was again fixed by Voltas engineers almost Two weeks back from 23rd May. Your engg suggested to test the machine for atleast 10 - 12 days, and again I'm encountering a same problem so I've to make a call to Sumit (Delhi Service Brance Manager). He did sent one of the Engg on 23rd May, this is what engg communicated to me 'I do agree the machine is not cooling, it's been an hour machine is running and the grill temp is still 17 degree', seems like the gas is short. I don't know, how many times your people will refill the gas, it's been almost ten times since I logde the complaint (19th Apr). It's been almost two months, you people are not able to figure out what is the issue with the machine. If you cannot fix this, plz admit the same and let me know, so that I can get it fixed from outside. Sorry to say this..but you people are NOT cooling experts, actually you people are FOOLING experts. Making a fool of the customers, from the first complaint the warranty remain effective till next Three months but its been TWO months, I've been waiting for the machine to be fixed. Does it really make any sense??, I'll consider these Three months of warranty once my machine get fixed. You people are testing my patience and now it looks to me I need to get serious to get my complaint fixed. This is the last call for your team, next time I'll approach the GM or so... Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Tue, 05 May 2015 17:11:59 To: "[protected]@voltas.com" Subject: Fw: Complaint# [protected] - Poor Service and customer handling. Is there anyone...ARE YOU PEOPLE SLEEPING OR WHAT??? Thanks Charanjeet Singh From: "Charanjeet Singh" Sent: Fri, 01 May 2015 12:30:27 To: "Vcare /UPBG/DEL" Subject: Re: Complaint# [protected] - Poor Service and customer handling. Since this mail was forwarded to Delhi Branch Service Head, I was assuming that now your team would respond actively and will act in a positive manner. But I think, Delhi Branch Service Head is also avoiding/ignoring this. If even at this level you people are not responding then one can imagine what is the standard of Customer service of VOLTAS. I don't see any prompt action on this one. You people have cross all the limits, seems like 'VOLTAS', so called the cooling expert don't have the Technical expertise with it. No one from the higher authorities have the guds to speak with me or showing any interest to deal with the issue. If this is your response then Refund all the money that I paid to repair the AC and accept that you don't have the Technical expert who can actually fix the issue. This is absolutely rubbish, I made the huge mistake buying the VOLTAS AC (so called TATA Product) and the asking you to repair the AC. This is the last time after that I'll file a case in a Consumer forum and I'll take it to highest level to show you what happen when you handle the customer like this. Thanks Charanjeet Singh From: "Vcare /UPBG/DEL" Sent: Mon, 27 Apr 2015 17:01:21 To: Charanjeet Singh Subject: Re: Complaint# [protected] - Poor Service and customer handling. Dear Sir/Madam, We thankfully acknowledge the receipt of your email and sincerely regret for the inconvenience caused to you. We have forwarded your SR to our Delhi branch Service Head to take immediate action and resolve the issue. For further information, please feel free to contact us. Best Regards, Shivaputrappa.Patil Customer Care:[protected] /[protected]. SMS to 56677. Email: [protected]@voltas.com On Mon, Apr 27, 2015 at 1:12 PM, Charanjeet Singh wrote: Hi, Sunday (19th Apr)[protected], I registered a complaint with Voltas regarding the AC. It';s not in warranty, there Technical executive visited the site on Tuesday 21 Apr and fixed the issue and charged accordingly but when I reached to home, noticed that it';s still not cooling and AC is not able to maintain a Temp of 25 degree even in these days. I again called up there customer care to report the issue and they reopened the same complaint, again there Technical executive visited the site on Friday 24th Apr and told me that issue has been fixed, but on Saturday again it stopped cooling. I had a word with the Area service Manager Mr. Vijay, even after having a several discussion with him the service of Voltas is absolutely pathetic. Mr. Vijay committed to me that he will be sending some experience person on site to fix the issue on Sunday and issue will be fixed by Sunday. But as usual, there Technical executive re-visited the site and just check the AC and created the Job report. He did nothing apart from that, no attempt was made to fix the issue. He simply stated that the issue will be fixed on Monday (27th Apr). I called several time to Mr. Vijay (service mgr) but he didn’t even bother to pick my call and just sending sms to me Sorry for the delay. You can imagine, if the Area service manager has a attitude like this then how can one expect a good service from the Voltas. Even though, I’ve already paid them there charges then also they are not even able to resolve the issue. They should return the money that I’ve paid to them if they are not good/intelligent enough to resolve the issue, he is not acting seriously and just giving a false excuses to me everytime I speak with him. Seems like they don’t have a Technical expertise with them. Absolutely pathetic!!! Thanks Charanjeet Singh [protected]