Voonik Tech Complaints & Reviews

Jan 14, 2019

Voonik Tech Customer Care's response Hi Vaishali,

We regret to know about this experience Request you to share your order details at [protected]@voonik.com
Do remember to mention your contact number.

Regards
Team Voonik

Jan 11, 2019

Voonik Tech Customer Care's response Dear Ajith,

We regret to know about this experience Request you to share your order details at [protected]@voonik.com
Do remember to mention your contact number.

Regards
Team Voonik

Jan 09, 2019

Voonik Tech Customer Care's response Hi Sandeep,

Kindly share the Order details Order number /Registered Email id / Registered mobile number.

Regards
Team Voonik

Jan 09, 2019

Voonik Tech Customer Care's response Dear Customer,

We would like to inform you that as per the details shared by you.The order that you have placed id from AVoonik.com.
AVoonik is not a part of Voonik.com. Kindly contact the helpline number of avoonik for any query with avoonik.

Please note that Voonik shall not be held liable for any transactions done from your end in this case.

Regards
Team Voonik

Jan 04, 2019

Voonik Tech Customer Care's response Dear Afrin,

We are sorry that the Voonik product you purchased did not meet your expectations. We have registered your return request for Order No. (R[protected]-1).

Your return order details are:
_______________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.
Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Note: We do not store any bank details with us. This is a secure gateway from HDFC Bank. Please note that Voonik shall not be held liable for any wrong refunds due to submission of incorrect bank details by you.


Regards
Team Voonik

Jan 03, 2019

Voonik Tech Customer Care's response Dear Customer,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at [protected]@voonik.com. So, that we can assist you better.

Regards
Team Voonik

Jan 03, 2019

Voonik Tech Customer Care's response Dear Customer,

We would like to inform you that as per the details shared by you.The order that you have placed id from AVoonik.com.
AVoonik is not a part of Voonik.com. Kindly contact the helpline number of avoonik for any query with avoonik.

Please note that Voonik shall not be held liable for any transactions done from your end in this case.

Regards
Team Voonik

Dec 27, 2018

Voonik Tech Customer Care's response Dear Customer,

We would like to inform you that as per the details shared by you.The order that you have placed id from AVoonik.com.
AVoonik is not a part of Voonik.com. Kindly contact the helpline number of avoonik for any query with avoonik.

Please note that Voonik shall not be held liable for any transactions done from your end in this case.

Regards
Team Voonik

Dec 09, 2018

Voonik Tech Customer Care's response Dear Singh,

We would like to inform you that as per the details shared by you.The order that you have placed id from AVoonik.com.
AVoonik is not a part of Voonik.com. Kindly contact the helpline number of avoonik for any query with avoonik.

Please note that Voonik shall not be held liable for any transactions done from your end in this case.

Regards
Team Voonik

Oct 01, 2018

Voonik Tech Customer Care's response Dear customer,

Sorry for the inconvenience, we request you to kindly share the registered mobile number/Email ID at [protected]@Voonik.com.So that we can fetch the details ad assist you at the earliest.

Regards
Team Voonik

Sep 15, 2018

Voonik Tech Customer Care's response Dear Dheeraj,

As per the telephonic conversation, we have successfully raised the return request against the order Id : R[protected]-1
Your return order details are:
______________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.

Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Note: We do not store any bank details with us. This is a secure gateway from HDFC Bank. Please note that Voonik shall not be held liable for any wrong refunds due to submission of incorrect bank details by you.

Regards,
Team Voonik

Sep 17, 2018

Voonik Tech Customer Care's response Dear Dheeraj,

Thank you for writing to us. Our refund team has processed your refund for R[protected]-1 on 15th Sep .

Regards
Team Voonik

Aug 29, 2018

Voonik Tech Customer Care's response Dear Customer,

Sorry for the inconvenience, It's definitely not acceptable Please share your contact details or the Correct voonik order ID to [protected]@voonik.com and we'll resolve your concern at the earliest. Sincerely apologize for the inconvenience caused.

Regards
Team Voonik

Sep 03, 2018

Voonik Tech Customer Care's response Dear Customer,

We have tried reaching the customer but there was no response from customer hence closing this case.

Regards
Team Voonik

Aug 19, 2018

Voonik Tech Customer Care's response Dear Anirudh,

We are sorry that the Voonik product you purchased did not meet your expectations. We have registered your return request for Order No. (R[protected]-1)

Your return order details are:
_______________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.
Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Regards
Team Voonik

Aug 04, 2018

Voonik Tech Customer Care's response Hi Shubham,

Sorry for the inconvenience, Kindly share the order details to [protected]@voonik.com so that we can assist you at the earliest.
Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available from 9AM to 9PM, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]/[protected]

Regards
Team Voonik

Aug 06, 2018

Voonik Tech Customer Care's response Dear Shubham,

As per the telephonic conversation, we have successfully raised the return request against the order Id : R[protected]-1.

Your return order details are:
______________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.

Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Note: We do not store any bank details with us. This is a secure gateway from HDFC Bank. Please note that Voonik shall not be held liable for any wrong refunds due to submission of incorrect bank details by you.

Regards,
Team Voonik

Jul 16, 2018

Voonik Tech Customer Care's response Dear customer,

Sorry for the inconvenience, we request you to kindly share the registered mobile number/Email ID at [protected]@Voonik.com.So that we can fetch the details ad assist you at the earliest.

Regards
Team Voonik

Jun 30, 2018

Voonik Tech Customer Care's response Dear Ajit Kumar,

As per the telephonic conversation, we have successfully raised the return request against the order Id : R[protected]-1.

Your return order details are:
______________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.

Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.

The refund will be credited to your account within 3-5 working days.

Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik credits to your Voonik account.

Note: We do not store any bank details with us. This is a secure gateway from HDFC Bank. Please note that Voonik shall not be held liable for any wrong refunds due to submission of incorrect bank details by you.

Regards,
Team Voonik

Jul 02, 2018

Voonik Tech Customer Care's response Dear Ajit,

We would like to inform you that your refund for Rs. 446 against the order R[protected]-1 is initiated as Voonik Credits. Use your credits to Shop at Voonik.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik

Jun 30, 2018

Voonik Tech Customer Care's response Dear Nataraj,

As per the telephonic conversation, request you to share the images of the product and the invoice of Voonik with us so that we can assist you further.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik

Jun 30, 2018

Voonik Tech Customer Care's response Dear Nataraj,

As discussed, we are closing the case as the product is not delivered from Voonik.

Regards,
Team Voonik

Jun 24, 2018

Voonik Tech Customer Care's response Dear Srochani,

We are sorry that the Voonik product you purchased did not meet your expectations. We have registered your return request for Order No. R[protected]-1

Your return order details are:
__________________________________

Return process:

Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.

Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.

Refund Process:

Within 48 hours of picking up your return package, we will initiate the refund into the same account through which you have made the payment. The refund will be credited to your account within 7-10 working days.

Regards,
Team Voonik

Jun 27, 2018

Voonik Tech Customer Care's response Dear Srochani,

Your refund of Rs. 360 is initiated in the order and will reflect in your account within 7-10 working days.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik