Jun 30, 2018Voonik Tech Customer Care's response
Dear Ajit Kumar,
As per the telephonic conversation, we have successfully raised the return request against the order Id : R[protected]-1.
Your return order details are:
Step 1: On the initiation of your return request, within 4-5 working days someone from our delivery team will collect your package.
Step 2: Every return package has a unique number. Before returning your product verify the item to be handed over. In case of multiple returns different courier persons will come to collect different packages.
Within 48 hours of picking up your return package, we will initiate the refund. We need your bank account details to refund the amount in your account. Please fill your bank account details in the link sent to your mail address, so that we can initiate refund immediately.
The refund will be credited to your account within 3-5 working days.
Kindly fill the bank details before the product is picked up for return, else the refund amount will go as Voonik
credits to your Voonik
Note: We do not store any bank details with us. This is a secure gateway from HDFC Bank
. Please note that Voonik
shall not be held liable for any wrong refunds due to submission of incorrect bank details by you.
Jul 02, 2018Voonik Tech Customer Care's response
We would like to inform you that your refund for Rs. 446 against the order R[protected]-1 is initiated as Voonik
Credits. Use your credits to Shop at Voonik
Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com
or call: [protected]