Voonik Tech Complaints & Reviews

I ordered from Vonik having order id R[protected] on 25.10.2015 and delivery was on 3.11.2015. Till now the product is not dispatched and there is no response from customer care for the same. What i l do, already i did online payment..please help me out,

I have purchased an order from voonik site and now while returning i am facing with problem as ur customer executive have not send me any mail through which i could send my bank details to you for further processing of returning of order no R[protected]. i have called customer executive 10 times but they are busy. now i want to know that how would i return my order on time. this is my first shooping through this site and i felt very uncomfortable with this sites response.

Hi, Order ID- R[protected] . I wanted to confirm the order which i have placed. Its been third day. I didnt get any tracking information other than the confirmation message. I just want the product within 4-5 days on my address. If my order has not been processed and couldnt deliver within the date, I would like to cancel my order. If cancelled, I would like to know the refund process.

I've placed an order having 2 products and bearing order no. R[protected] on 25/10/2015. I received the same on 31st oct having invoice of the whole order but i received only one product among the 2. now they are showing that the whole order has been delivered. and after my continuous effort of getting in contact with the customer care team., i was asked to return the one i received and get the amount refunded, which is a clear wastage of my time and money. after my denial they promised me to contact next day with a solution but they never did. and now my calls are not going through and being disconnected all the time. i even mailed them 5 to 6 times for which i didnt get a single reply. so now my money and my product is stuck with you people and i am facing continous wastage of time and money by fruitlessly trying to contact you guys. if my matter wont be settled soon then i am afaid that i have to take legal actions against you.

Ve placed an order having 2 products and bearing order no. R[protected] on 25/10/2015. I received the same on 31st oct having invoice of the whole order but i received only one product among the 2. now they are showing that the whole order has been delivered. and after my continuous effort of getting in contact with the customer care team., i was asked to return the one i received and get the amount refunded, which is a clear wastage of my time and money. after my denial they promised me to contact next day with a solution but they never did. and now my calls are not going through and being disconnected all the time. i even mailed them 5 to 6 times for which i didnt get a single reply. so now my money and my product is stuck with you people and i am facing continous wastage of time and money by fruitlessly trying to contact you guys. if my matter wont be settled soon then i am afaid that i have to take legal actions against you.

I placed an order R[protected] and after this i m not received any order then i placed a refund request in ur office on phone call then one of yout representative said that i received my refund dated 29oct but this is not happen.Do something .i m ur good customer please dnt make your impression bad infront of me

I ordered a product and the order number: R[protected] is for that product so if
that person doing that kind of business to there customer then what should i do against of them because i paid for that product already by my credit card and as according to this page people were already get st-rucked by voonik so i must need to get back my refund.

I ordered a saree on 31st August 2015, twice i get it replace as the product is totally different from the displayed one so I get it returned and after that it's being three month, neither I get the amount nor any support from voonik or snapdeal from where I get the order. . the worst and disappointing experience . .

On 9th of October I placed an order for set of 4 leggings on Voonik.com on COD. I did receive the product, not one but two. As I was out of home at the time of delivery, my relative received the products and paid for two. I opened one parcel and found the product damaged. I contacted to customer services and asked both the products to be returned. They agreed and told me that they will arrange courier service for returning the products. Till date no one came to my door to pick the parcels up. I wrote to them several times but now they have stopped responding to me.

Hello, I am Ilakkiya Parthasarathy. I got fnme 6 leggings combo for Rs.999. I paid through my VISA debit card. the transaction failed bt they ve taken the amount from my card. They also replied for my mail from the support team. Hi ilakkiya, Greetings from Voonik.com! We would like to inform you that we have received your order and payment of 999rs successfully. Please note the order number for your reference- R[protected] I reported regarding this issue on June 22 but till now I have'nt received the money. I think the money is in the PAYU money gateway. Pls do the needful ASAP. Bank : canara bank Payment mode:VISA Debit card Date:[protected]

I ordered a lehanga Whn I opened it was completely different from what I saw. I m trying for return since 15 days n there's no response from their side. Yest I called d customer care n she said she will get bk to me in 24 hours bt this also in vain.. I dono what to do

I had ordered for a saree on WWW.VOONIK.COM on 30-09-15. On 03-10-15 I have received the same. After opening the parcel I came to know that the saree I received is torn and threads are cut from many places. The phone number given on the invoice and website is not working[protected]. All are requested not to go for shop on this type of less known sites.

I sended back the order which I placed and when I tracked the status it is showing as "Refunded Successfully. Refunded amount should reflect in your account in 2-4 business days. "But I didn't get any amount in my credit.Please resolve the issue as soon as possible. Thank you,

On Aug 15, i had placed my order. My order No is R[protected] and paid accordingly .42 days completed still i didn't get my order and still i am not getting any response from the Voonik team regarding this shipment.I drop a mail many times to [protected]@voonik.com, but they are not giving any response...Can you please help me on this. its a worst online shopping experience.. very disappointed.

I booked "Printed Cotton Kurti (CODE: 432210) Seller: Fashionara" from Voonik.com on 31st August 2015. Today only i received the product despite several reminders. The issue is the product is entirely different that i booked. Colour and material both do not match. I think the seller has cheated me. You are requested to kindly take appropriate action against the seller and Voonik. Regards Suresh ------- S.Suresh Project Manager SOVTECH (Nodal Agency) A&N Islands Ph:[protected]

Please think twice before buying any item from voonik.com. This site not only cheats people but also harrass them when some body tries to lodge a complaint. Mine is a clear cut case of severe negligence, fraud and cheating. I HAD ORDERED SAREES IN BULK consisting of 10 items. One of the Product that was ordered has order no [protected] costing 929 rupees. In my case voonik delivered product of 397 rupees printed inside the box and also different from description. if this mistake by them would have not happened, we would have hardly notice this cheating. Moreover when I tried to raise complain against it I was told about the cumbersome process o[censored]ploading the pics and what not... I am highly disappointed by the behavior of voonik's customer care staff who repeatedly insisted me to prove that the product has been delivered wrongly without coming forth with any help... Above all even after copying with the whole cumbersome process, they told a long list of bureaucratic process. I suspect that owner is some old cheat government bureaucrat. GOD FORBID, BEWARE IF PRODUCT DELIVERED IS FOUND DEFECTIVE. Since money is already gone, and you are at their mercy. I guess people in customer support are hired for supporting customers and not casting aspersions on the genuine complaints lodged by the customers... its high time that voonik should overhaul its faulty process of delivery and hopeless customer care system and stop practice of cheating. In nut shell my experience with voonik is nothing less than a nightmare and will always act as a deterrence to avoid any future buying with voonik... and will always opt for better and reliable online retailer like snapdeal, myntra or amazon. RICHA

Money Deducted From My Account
Hi,
I had ordered a kurta, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved asap!!!

Payment details :
bank : HDFC
payment mode : net banking
date : July 24th, 2015.
narration :[protected]PayUIbiboWebPvtLtd
reference :[protected]

Thanks & Regards
Swathi k

We order two product but not as per standard so want to return back. but no option showing in it. Order No. is R[protected] & R[protected] from Mobile no.[protected]. Customer care no.[protected] also not response. We want to return all purchases so accept the sam

I had ordered 5 items from voonik.com on 8th june out of which only 2 arrived. When I complained about it they told me to be patient and that the product is likely to be delivered by 25th june which did not happen. I again complained and the again told me that the product will reach by 29th june. It is 30th june today and it has been 22 days since I ordered the product. The payment of all 5 items has been made at the time of purchase. When i sent a message saying that i want the remaining amount of the 3 items i was not replied at all. When i called they didn't pick up my call. My order no is R[protected] and was made on voonik.com. please kind look into this.