Voonik Tech Complaints & Reviews

Address: New Delhi, Delhi, 110059

Today at 12.30 p. M, your delivery team boy visited my office for picking up the return item (Wrong item delivered; sandal instead of men's shoes).
First he asked me to pack the item box then he contacted his team official over phone and refused to pick-up the item. I deeply regret the conduct
Of the delivery boy who visited after 3 days. How long i will have to wait for my actual order to be delivered to me? Please take immediate step in
The mater.

+1 photos

Jul 20, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

Voonik Tech Customer Care's response Dear Satish,

As per the telephonic conversation, we have successfully forwarded your concern to our logistics team and we are working on your case on priority basis.

Request you to provide us 48 -72 hours of time to pickup the product and initiate the refund.

Regards,
Team Voonik.

Verified Support

Jun 14, 2018

Voonik Tech Customer Care's response Dear Satish,

We are glad to inform you that the shipment under the AWB : VNKP[protected] is successfully picked up and the exchange order has been delivered to you on 9th June, 2018.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.voonik.com

Dear sir,
My order r[protected] for "imc men sandal"
We will receive the order on or before 16 may.
My order will be delivered at
C/o skyline motors india pvt ltd
Noida, uttar pradesh - 201301
But my correct address -
Ashish kumar
O-90, sector-12,
Noida, uttar pradesh - 201301
Contact number
+[protected]
Delivery partner tracking id
Ekart vnkp[protected]

+1 photos

Jun 21, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Voonik Tech Customer Care's response Dear Ashish,

As per the telephonic conversation, the Voonik order R[protected]-1 has been successfully delivered to you on 21st May, 2018.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected].

Regards,
Team Voonik

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D

Deepak dubey 260788

from Deoria, Uttar Pradesh

Jun 5, 2018

Dear all,
I am buying a product company name - krishna emporia red designer saree order no-R[protected]-1 is poor quality.
Pl return it.
Thanks
Deepak dubey
[protected]

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T

Taaif

from Hyderabad, Telangana

Jun 11, 2018

I was order a Kurti by voonik online shopping and my order number is R[protected] I was received this item.but quality is very poor.i am not satisfied this item .so please refund

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N

Nirmal Prajapat

from Noida, Uttar Pradesh

Jul 5, 2018

Size and product is not same
So i request return this shoes
This shoes is no same disigns

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Address: Sonitpur, Assam

I am unable to place return to my order. And also i am unable to contact customer care... number is showing out of service... all other functions of the shopping website is working but only return and exchange is not working and.. contacting customer care is giving a great trouble.. The product I recieved is not of good quality so i want to return it... but i am unable to place return..

May 29, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Voonik Tech Customer Care's response Dear Inkita,

As per the telephonic conversation, we have successfully raised a return request for the mentioned order : R[protected]-1 and shared the complete details with you through Email and SMS.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected].

Regards,
Team Voonik

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Address: Patna, Bihar

Website: [email protected]

I have ordered a saree on 6 march order no-R[protected] and it has been delivered to me on 12 march but there was a problem in my products as it was not the same product i have seen on website.i have returned it but refund has not been processed to my given account.i have complaint many times to customer care but no action has been taken.

May 27, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

Voonik Tech Customer Care's response Dear Siddharth,

We have successfully processed your refund against the order R[protected]-1 with the reference Id :[protected] on 11th of Apr to the bank.
Request you to share the bank statement from 11th of Apr to till date so that we could check and assist you further.

-Team Voonik

Verified Support

Apr 24, 2018

Voonik Tech Customer Care's response As per the telephonic conversation, we are awaiting for your response regarding the bank statement.
Please share us at the earliest

-Team Voonik

Verified Support

Apr 26, 2018

Voonik Tech Customer Care's response Dear Siddharth,

As per the telephonic conversation, you have confirmed that the refund is reflecting in your account.
Hence we are closing this case.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik

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Address: South Goa, Goa

I had ordered a white cation top... Since the top was not up to my expectations i returned it... And while returning by mistakely clicked on credit instead of bank... I want my money back as soon as possible... Please do the need full and please help with my money... I tried some of the replies by you'll to the customers but that couldn't solve my problems...

Thank you

+1 photos

May 25, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Voonik Tech Customer Care's response Dear Ankita,

Request you to kindly check your messages for the details.

-Team Voonik

Verified Support

Apr 24, 2018

Voonik Tech Customer Care's response Dear Ankita,

As per the conversation, we requested you to share the order details with us. But we have not received any response from your end, hence we are forced to close the case.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected].

-Team Voonik

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A

Arun Kumar Singhaniya

from Baghdogra, West Bengal

Jun 22, 2018

Quality is not good which item shows online that's item not provide

refunding of money - Comment #3135741 - Image #0

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Arun Kumar Singhaniya's reply, Jun 21, 2018

Quality product is not good

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I had returned two of my products and havn’t received refund of one product yet. Its been almost 2 months. I had complaint before also but havn’t got any response. This is pathetic. I ll never gonna order from here again ever. Stop making us fool. Please improve your refund service and make my refund as soon as possible as i m fade up now. Hope you ll not ignore this.
Order no. Return order r[protected] picked by shadowfax, awb r15806961vo
Another one:voonik return order r[protected] for picked by shadowfax, awb r15806943vo

Apr 20, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Voonik Tech Customer Care's response Hi Sumti,

We have successfully refunded for the mentioned orders : R[protected]-3 & R[protected]-5 with the below Reference id's :[protected] &[protected] on 9th of Feb, 2018.

Request you to kindly check with your bank account.

For any further assistance, feel free to contact us : [protected]@voonik.com, we will be happy to help you.

Regards,
Team Voonik.

May 08, 2018

singaramraju's response Size problem

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S

singaramraju

from Hyderabad, Telangana

May 15, 2018

Size problem colour problem return amount

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Address: Palwal, Haryana, 121102

Website: [email protected]

My order no R[protected] againat which i returned an item because was wrong sizw delivered. It has been 7 days of return. But till date i have not received any inf about my refund or return. I called up many timea. But no solution i got. Executive everytime says due to internet problem i could not check. What do i do.

Apr 16, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Voonik Tech Customer Care's response Hi Rachna,

Your refund of Rs. 599 for the order : R[protected] has been initiated as Voonik Credits and you can use it to shop in Voonik.
Kindly share us your bank details to [protected]@voonik.com if you wish to get the refund into your bank.

Regards,
Team Voonik

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Address: 122001

Website: www.voonik.com

Hello Voonik Team,

i just want to escalate an issue regarding my refund which is pending from past 15 days. i had returned my order on 11th Jan and got a confirmation that it reached to warehouse on 13th Jan. I have called so many times and every time your representative says that i'll get it in next 2-3 days but still it's not been credited to my account.

What the hell you guys are making fool to your customers once they pay an amount and if product is not satisfactory then you guys don't want to return the amount. You make people so disturbed so that they get tired and stop following with you for their money.

It's my final caviat, if i don't get my refund amount in my bank account till tomorrow then i'll escalate it to every possible social media platform as well as on every other place so that other people can also get to know about your cheap refund policies.
.

Order Number:R[protected]-1

Mar 2, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Voonik Tech Customer Care's response Dear Anam,

Thank you for writing to us. Our refund team has processed your refund for R[protected]-1 on 24th Jan. The refund will be credited to your account within 3-5 working days.
The reference number for the transaction is N[protected].

Regards,
Team Voonik.

Verified Support

Mar 16, 2018

Voonik Tech Customer Care's response Hi Sumti,

We have successfully refunded for the mentioned orders : R[protected]-3 & R[protected]-5 with the below Reference id's :[protected] &[protected] on 9th of Feb, 2018.

Request you to kindly check with your bank account.

For any further assistance, feel free to contact us : [protected]@voonik.com, we will be happy to help you.

Regards,
Team Voonik.

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S

Sumti

Feb 14, 2018

Placed an order but due to fitting issues i had to returned them. Got the picked up msg but havn’t received my money.
Order no.R[protected]-5
Order no.R[protected]-3
Kindly refund asap!!
Guys stop making us fool .
Make refund as fast as your pickup service!!
Hope u ll not ignore ll get satisfaction!!

Reply

Voonik Tech Customer Care's response, Mar 16, 2018

Verified Support

Hi Sumti,

We have successfully refunded for the mentioned orders : R0073234090-3 & R0073234090-5 with the below Reference id's : 804001540201 & 804001539997 on 9th of Feb, 2018.

Request you to kindly check with your bank account.

For any further assistance, feel free to contact us : [email protected], we will be happy to help you.

Regards,
Team Voonik.

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Hello i have ordered for a hand blocked indigo with hydarabadi neck kurta sold by: metrics fashions private limited
And the size is m
Order number r[protected] through prepaid on 21 sep, 2017. The product was delivered by delivery. While viewing the product i'm not satisfied with the quality so i kept it for return on the next day of delivery. Then i waited for some days to confirm my refund but i didn't get it.

Feb 24, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2018

Voonik Tech Customer Care's response Dear Rajashree,

We have rollbacked the refund for the product(R[protected]-1) on Oct 05, 2017. We request you to kindly consult with your bank.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Product description orange beige colour blocked angrakha stitched kurta
Payment order cash on delivery
Product order - r-[protected] product delivery 11, 1, 2018 return on 12, 1, 2018
Reason for return quality for the cloth was not good and colour is so light
Received voonik credit 13, 1, 2018
I have receive the return in my voonik credit however i will like to have money credited back in my bank account

Feb 16, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Voonik Tech Customer Care's response Dear Preeti,

The refund has been initiated into your account on 16th Jan 201. The amount will reflect into your account within 3-5 working days.

For further query, we request you to kindly contact us at [protected]@voonik.com.

Regards,
Team Voonik.

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Address: Kamrup Metropolitan, Assam, 781005

Website: www.consumercomplaints.in

Two items pickup since long beck, till now not received any response-
1. Pickup receipt[protected]R[protected] order no[protected]

2. Pickup receipt - (R[protected]-2) order no[protected]

So kindly return my money. Its my humble request.
My contact no-[protected]/[protected]

+2 photos

Feb 11, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Voonik Tech Customer Care's response Dear lipi,

As per the telephonic conversation, the refund for R[protected] and R[protected]-1 is initiated on 01/03/2018 and 10/14/2016 into you voonik credits which you can use it to place fresh order.

You can write to us: [protected]@voonik.com or call: [protected] for any further query

Regards,
Team Voonik

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A

Azhar bhai

from Kolkata, West Bengal

Jan 3, 2018

I want return my sport jacket because my order is not same as well as my like. my id is 1558306...
My mobile no. is [protected]

not yet returned my money after pick up my product - Comment #2963269 - Image #0

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S

Sumti

Feb 21, 2018

I had returned two tops which was picked up asap but no intimation regarding refund was given. I complained around last week then only i got refund of one top only no refund for the another one. I m really fade up from your refund service. Kindly do attention to the complaints genuienly. Refund asap really fade up.
Order no. R[protected]

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I ordered on voonik. But voonik cancelled this order withouth my consent. How can it cnacelled my order. I want that order on same price. I tried to contact customer care but their response is not good. Please refund my full money 147 or give me my product. They give me refund only 50 rs.
Voonik registered mail - [protected]@gmail.com
Mob. No. - [protected]

Order id:r[protected] (1 items)

Order date: 12 nov, 2017 12:39 am

Order total:rs.149 through prepaid

Dec 27, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2017

Voonik Tech Customer Care's response Dear Rahul,

As per the telephonic conversation, the difference amount of Rs 99 from the overall order value of Rs 149 is the subscription charges for Primo.

The Primo Charges is a non-refundable amount.The Benefits are https://tinyurl.com/lbnbwtw.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Address: 501142

Hi I am mohan I returned the product but till now I did not get money back so please transfer as well as possible

Thanking you

Bank details

Name: k mohan
Account number :[protected]
Ifsc code :ANDB0000980
Andhra bank
Turmamidi branch

Dec 28, 2017

Complaint marked as Resolved

Verified Support

Nov 24, 2017

Voonik Tech Customer Care's response Hi Mohan,

As per the telephonic conversation, you have received the refund for the product(M[protected]) which was initiated on Nov 09, 2017.

For any further assistance, please write to us at [protected]@mrvoonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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R[protected] this is my order no I'm not getting any further details of my order also I'm not able to track it.

I also search it into my order but in my account my order is blank no any order showing there.

Please suggest or give me update on my order.

Jan 4, 2018

Complaint marked as Resolved

Verified Support

Nov 24, 2017

Voonik Tech Customer Care's response Hi Ashvin,

We are sorry for the trouble caused. Your Voonik order R[protected] for "ColorNFeb Women's Cotton..." has been cancelled due to delay in processing and we have successfully refunded the amount to the same account from which the payment was received on Nov 2, 2017.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team MrVoonik

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Address: New Delhi, Delhi, 110092

Website: [email protected]

I order a pair of shoes on voonik .Order deliverly come on time but shoes size number is wrong.i want to change of these shoes.that also very soonly. I order 9 number shoes but delived 8 size number shoes.change my sohes.

Jan 1, 2018

Complaint marked as Resolved

Verified Support

Nov 24, 2017

Voonik Tech Customer Care's response Hi Jitender,

We are sorry for the trouble caused. We notice that the exchange product has been delivered to you on
3 Nov 2017.

For any further assistance, please write to us at [protected]@mrvoonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team MrVoonik

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shweta deo

from Raha, Assam

Nov 21, 2017

I would like to request to refund my voonik credit money to my bank account as soon as possible.

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Address: 600100

Website: Voonik clothing

Am deepa from chennai. I had recently purchased a chiffon saree from voonik and unfortunately i was not happy with the material or the colour and wanted to return it back. I chose to return the product and gave the bank details for the refund. I gave my daughters bank details thinking that the amount would get refunded into her account. Little did i realize that the refund process will be rejected. Now i want to give my bank details for proper refund. How do i go about with it? Where do i give my bank details? Is there any other way to get back the refund amount, other than voonik credit. Please note that the product has been already collected by voonik personnel from my residence which right now leaves me with nothing neither the amount nor the product. So please do the needful asap. Thank you

Jan 18, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

Voonik Tech Customer Care's response Refund got failed due to incorrect account details or unauthorized bank details hence asked the customer to share different account details or cancelled cheque image so that we can reprocess refund from our end and the same has been communicated with the customer.

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S

Sruthi kommireddy

from Chirala, Andhra Pradesh

Dec 4, 2017

How can I change my credits to bank account.. Please provide solution as quickly as possible

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Voonik Tech Customer Care's response, Dec 12, 2017

Verified Support

Hi Sruthi, Please share your order details at [email protected] so that we can assist you better on this.

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I had bought a kurta from voonik which i want to return due to size misfit issue. I have mailed you so many times. I received a message today that we have made first attempt for pick up yesterday. But no one has come to pick up the order back. Kindly make pick up possible and refund back please. I want refund and don't need the kurta as it is too loose. So i just want refund. Kindly make it convenient to send someone for the pickup and refund my money back. My product order number is r[protected]-2. Not a single attempt has been made for the pick up yet. So please do it faster. Please

Dec 27, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Voonik Tech Customer Care's response Hi Kirtika,

As per the telephonic conversation, you have received the refund for the product(R[protected]-2) which was initiated on 30 oct, 2017.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Address: 441002

Website: raghuveer textile mall behind DR world aaimata road parvat patiya Dumbhal surat-395010 Gujarat

Saree color is very different from you show in voonik app and quality are also not good thats why i dont like and I want to return it so please accept my request and give my amount to back...thank you

Jan 4, 2018

Complaint marked as Resolved

Oct 23, 2017

Updated by nilam wahane saree color is very different from you show in voonik app and quality of saree are also not good so thats why I dont like and I want to return it so please accept my request and give my amount back...

Oct 23, 2017

Updated by nilam wahane Saree color is very different from you show in voonik app and quality are also not good thats why i dont like and I want to return it so please accept my request and give my amount to back...thank you

Oct 23, 2017

Updated by nilam wahane Saree color is very different from you show in voonik app and quality are also not good thats why i dont like and I want to return it so please accept my request and give my amount to back...thank you

Oct 23, 2017

Updated by nilam wahane quality not good

Verified Support

Nov 27, 2017

Voonik Tech Customer Care's response Dear Nilam,

As per telephonic conversation, we are unable to raise return for the order number which is mentioned in the complaint(R[protected]-1) as the return TAT is crossed.we have provided 100 credits as compensation charges which you can avail within 30 days.
For any further assistance, we would request you to write to us at [protected]@voonik.com

Regards,
Team Voonik.

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Address: 501142

Hi mr voonik
Iam mohan i have ordered a product but i am not comfortable with that so i returned it but i have not received a money so please transfer into my account

Payment details:
Bank name : andhra bank
Branch : turmamidi
Ifsc code : andb0000980
Account number : [protected]
Name : k mohan
Amount : 398
Reference id : m[protected]

Thanking you

Nov 24, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Voonik Tech Customer Care's response Hi Mohan,

We notice that the refund for this particular order has been processed in your MrVoonik credits, if you wish to get the refund in the bank account, please share your bank details at [protected]@mrvoonik.com. Kindly avoid sharing the bank details here and request you to send an email so that we can initiate the refund at the earliest.

For any further assistance, please write to us at [protected]@mrvoonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Mrvoonik

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Subhra Chauley Mondal

from Kolkata, West Bengal

Oct 26, 2017

Mam/sir,
It already 4 days gone, I requested for return my order, which order no is R[protected]-1, Msg says order will be pick up within 72 hrs.but till no any one come for pick up.
please solve my matter.

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Address: 560066

Website: Voonik

Hi all,

I have buried a product but it has been not yet delivered when i contacted cc. They said to cancel the product else it will delivered late in another 5 working days. I mean wtf? You guys don't care about customer emotion. Tht product is for my sister diwali gift. So you are telling me to cancel? Wtf? Order no:r[protected]

I suggest all not to buy any product from voonik

Nov 18, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Oct 14, 2017

Updated by Md Mateen Not yet resolved y it has been marked as resolved?

Verified Support

Oct 16, 2017

Voonik Tech Customer Care's response Hi Md Mateen,

We are sorry to know that you are upset with us. We notice that the product has been delivered to you on Oct 16th, 2017.
For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Voonik Tech Complaints & Reviews

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Voonik Tech reviews & complaints page 3

wrong item delivered.

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product not received from last 4 days

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unable to place return

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refund has not processed to my account

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refunding of money

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haven't received my refund

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refund or any inf not receiving.

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ticket #2387225, order number:r1579345448-1 refund is pending from 15 days

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requesting for refund

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return refund voonik credit to my bank account

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not yet returned my money after pick up my product

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order related

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money transfer

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(r5933307698 )I am not able to track my order and also its not showing in my order list

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wrong size number of shoes

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change of refund details.

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no one has come to pick up the order back

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quality not good

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return fund

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late delivery of product

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