Voonik Tech Complaints & Reviews

Order id:r[protected]. I have returned the item and the amount of rs. 699 has been duly credited to my account. Now i want the credited amount to be transferred to my bank account. I request you to see to my problem. The bank details will be provided by me to you on my account when required. I did returned the product as the color and quality i did expected was absolutely not upto the mark.
Thank you.

Sep 18, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

Voonik Tech Customer Care's response Dear Pritha,

We notice that the refund for this particular order ( R[protected]-1) was processed in your Voonik credits. If you wish to get the refund in the bank account, please follow the procedure to transfer credits in the bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Venu Maddi Hotter

from Ajmer, Rajasthan

Aug 15, 2017

Hi si iwant retan my money

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I refer to my order no. R[protected] for sarimall black embroidered dress material. The dress was gifted to my sister. She has received a very chaep and low quality dress material which is not as per the ordered specifications. The quality of material is so bad that it cannot be given to servant also. Not worth rs. 200 also. Hence i request you to supply a good quality cotton dress material worth rs. 1000/- as ordered by me or refund my money immediately. Nitin rane. Email - nitinkumar. Rane @ sbi.co.in contact - [protected]

Sep 14, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Aug 03, 2017

Updated by Nitinrane The customer care has been asking for debit card no. That too over the phone . Why is it required? U refund to same account from where u have received the amount.

Verified Support

Aug 08, 2017

Voonik Tech Customer Care's response Dear Nitin,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We understand that you would like to exchange your product, but unfortunately, this particular product is currently not available for exchange. Hence, request for the Return of your product has been raised.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your bank account within 7-10 working days.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Verified Support

Aug 08, 2017

Voonik Tech Customer Care's response Hi Nitin,

We request you to exercise caution and not share personal account information like PIN, passwords, etc. with anybody. Please note that Voonik or its employees never ask for your personal account information.
As a member of the Voonik family, we feel it is our responsibility to caution you against fraudulent activities like ‘Vishing’.

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Address: Surat, Gujarat, 400104

Website: Voonik.vom

Hi i. This is khan afreen. I give u r side for dress piece order no - r [protected]-1. Plse i was return u r product.. Plse send u r man... Give me my 100/ money back.. My account no is [protected]... Ifc code no pmcb0000053... Goregaon west send me my money...
U r order no.. R[protected]-1
Invoice no-1130845f1001308

Sep 11, 2017

Complaint marked as Resolved

Jul 29, 2017

Updated by Ateeq Ansari Return d dress material

Verified Support

Aug 08, 2017

Voonik Tech Customer Care's response Hi Ateeq,

We notice that you have returned the product and the refund for this particular order ( R[protected]-1) was initiated on 31st, Jul 2017, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
Request you to contact your concerned bank after the mentioned time frame for the refund amount with the transaction Reference_ID[protected].

For any further assistance, please write to us at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Feroz Basha

from Nattam, Tamil Nadu

Aug 14, 2017

Hi...
I need to return my product bcoz the product is so long nd not good for me so i need my money back

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Address: 769042

Website: www.voonik.com

My order id is r[protected]. I m repeatedly filling the required credentials to return this product because it's quality is not at par it's price and the material is very cheap but everytime it is showing that my account no is invalid when it clearly isn't. I tried to repeat the process with my another bank account but still the same thing is happening. I have been calling the customer support center since 2 days but they just cut the call after a minute. This is by far my worst online shopping experience and it has nothing to do with the product but the very inconvenient and messed up system this particular site has when you wish to get refund not in terms of voonik credit.

Sep 10, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

Voonik Tech Customer Care's response Hi Tanu,

We are sorry to know that you are upset with us. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund for this particular order ( R[protected]-1) was initiated on 28th, Jul 2017, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
Request you to please contact your concerned bank after the mentioned time frame for the refund amount with the transaction Reference_ID[protected].
For any further assistance, please write to us at [protected]@voonik.com. We will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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P

Potuwa

from Delhi, Delhi

Jul 31, 2017

In Saree there is small stone and it is placed at too long distance and it is stick only fiviquik so it's I do not feel good so that why I want to return it.
Thanks
Best regard, s
Ritesh Kumar vishwakarma

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Voonik Tech Customer Care's response, Aug 8, 2017

Verified Support

Hi Ritesh,

We are sorry to hear that the product we sent did not match your expectations. Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

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Address: Siwan, Bihar, 841226

Website: www.voonik.com

Dear voonik its really very embarrassing time for me after being ur customer because i was received wrong product which was totally mismatched to what i ordered now i am greeting frustrated because its been more then 32 days but i hvnt receive my money back or anything else, so plz help me soon otherwise i will go for the legal procedure. My order id: m[protected] which was placed on 14 june 2017, delivered on 21june 2017 and returned on 22 june 2017
Please help me
Thankyou

Aug 24, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Voonik Tech Customer Care's response Dear Anish,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund were initiated on June 22nd. Kindly check in your Bank with the ARN number:[protected]
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team MrVoonik

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Address: Pune, Maharashtra, 411028

Website: Voonik Mr

I have submitted successful return my Asian b-13 running shoes today 22july 17

Received SMS that refund initiated of 499 rs

However while book product through online actual cost was 578 rs.

Need 578 rs return

Regards
Sumant

Aug 29, 2017

Complaint marked as Resolved

Jul 22, 2017

Updated by Actively looking Job Refund initiated 499 but actual cost 578

Verified Support

Jul 27, 2017

Voonik Tech Customer Care's response Dear Sumant,

We have initiated a refund ( Shipping charges) on July 27t, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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Address: Mumbai City, Maharashtra, 421301

Website: Voonik

I received my order r[protected] today. I'm displeased with the quality of the the cotton briefs i ordered. It doesn't even seem cotton. When i go back to the app to initiate the return process, it's not even shown that it has been delivered. It doesn't even show the return option there.
You shouldn't cheat someone by showing something and sending something else.

The underpants i ordered were advertised as stretchable and tummy-tucker. It doesn't seem like that though.

Aug 26, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Voonik Tech Customer Care's response Dear Kitz,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Address: North Goa, Goa, 403001

I have placed an order on 2nd of july 2017 and expected delivery was on 8-10th july 2017. I have received a mail wherein it is mentioned order gas been delivered successful wherein its not true.
Order number is r[protected]. Today is 12th july and it is really frustrating me. Either refund my money back or deliver the order before i take the complain to the court.

Aug 19, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Voonik Tech Customer Care's response Hi Sai,

We notice that the product has been delivered to you on July 8th by our courier partner ''Xpressbees'' .Since you have informed that the product is not delivered, we have arranged for the Proof of delivery. We have shared the POD with the signature to your registered email id. Kindly check it.
For any further assistance, please write to us at [protected]@voonik.com. We will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

Jul 17, 2017

hemani bisht's response I take back my complaint

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H

hemani bisht

from Ahmedabad, Gujarat

Jul 24, 2017

Sir I take back complain to the product because I have no problems to related the product

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Address: 682002

Website: Voonik

I ordered anarkali suit on july 2nd. I am supposed to receive the product on july 11th. It has not reached yet. Order no is r[protected]. Product details :
Blue and beige hued designer anarkali suit
Product details
Code:7772893
Brand:bombay beautique
Sold by: bombay beautique
Description
Fabric: georgette
Cut/shape: a-line
Pattern: floral
Neckline/collar: round
Sleeve: full sleeve
Style: designer
Color: navy

Hope you will find a solution as soon as possible. Thank you.

Aug 15, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Voonik Tech Customer Care's response Dear Roshnip,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Rest assured, the product will be delivered to you at the earliest!
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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M

Manob pratim Borah

from Duliagaon, Assam

Jul 20, 2017

My number [protected].My address and new amulapatty near Hindu dharma namghar sivasagar Assam

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Voonik Tech Customer Care's response, Jul 20, 2017

Verified Support

Dear Manob,

Kindly let us know your exact concern with your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

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Address: Muzaffarnagar, Uttar Pradesh, PUNB0719700

Mohd Arif asultan
My account N.[protected]
My account Name Punjab Netional Bank
My account branch pic code 251001
City muzaffarnagar

Aug 15, 2017

Complaint marked as Resolved

Jul 08, 2017

Updated by Arif s Sir jo mere pese ap mere account me add kar do plz

Verified Support

Jul 15, 2017

Voonik Tech Customer Care's response Dear Arif.

We sincerely regret the experience you have been through.
We noticed that you have returned the product and refund was initiated on July 8th, kindly check in your Bank with the Reference id _[protected]
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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Address: Bangalore, Karnataka, 560065

Website: voonik.com

I ordered Denim jacket for size S. And i received size M after the long of the product in 15 days. If a return request is made, the product will be picked very immediately and delivery will take more than a three times than other shopping stores. It's a worst site to shop any product. The qualities are so poor.
When i requested for size S again, i am receiving the mail that your order will be delayed. It's a completely #######. All fake commitments mentioned on sites.
Very Poor service with worst product ever a online shopping sites can have.

Aug 13, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Voonik Tech Customer Care's response Dear Cimap,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and regards,
Team Voonik

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Address: 560045

Website: Voonik

I want to cancel my order which was placed on 01/07/2017. Please cancel my order immediately.

Order id: r[protected]
Mail: [protected]@gmail.com

Aug 15, 2017

Complaint marked as Resolved

Verified Support

Jul 11, 2017

Voonik Tech Customer Care's response Hi Dharma,

We noticed that your order got delivered to you on July 10th.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Address: JZSH6

Website: seller.mrvoonik.com

B.CHIRANJEEVI,
S/o B.Laxmikanth Reddy
A/c No:[protected]
Branch:Andhra Bank, Jadcherla
Mahabubnagar District
Ifsc Code:ANDB0000262
Debit Card No:[protected]

Aug 6, 2017

Complaint marked as Resolved

Jul 04, 2017

Updated by B Chiranjeevi Reddy B.Chiranjeevi
S/o B.Laxmikanth Reddy
A/c No: [protected]
Andhra Bank,
Jadcherla Branch
Mahabubnagar District.
ifsc Code:ANDB0000262
Contact No.[protected]

Jul 04, 2017

Updated by B Chiranjeevi Reddy Sir, What I ordered that shoes not good quality, In pictures looking very good but when I see the physical position of shoes not looking good. Hence in this reason I want to return this product.

Verified Support

Jul 06, 2017

Voonik Tech Customer Care's response Dear Chiranjeevi,

We tried reaching on your registered contact number but unfortunately, our calls were unanswered.
Please drop us a mail with your concern at [protected]@mrvoonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Mrvoonik

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Address: 560045

Website: www.voonik.com

Dear Sir,
I ordered Sleeveless Georgette A-line dress from voonik and returned the dress on the next day i.e. on 4 june 2017.And opted for online refund because of its bad quality. It is one month now, yet I have not received my refund amount Rs. 700. my order no is R[protected] .my humble request to you to look into the matter and help me return my money.

Regards,
Sneha Bansod

Aug 4, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Voonik Tech Customer Care's response Dear Sneha,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund was initiated on June 5th, 2017, kindly check in your Bank with the ARN number: IXGADDCXQ1
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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M

Manish Miyatra

from Delhi, Delhi

Jul 6, 2017

HELOO, MY ORDER NOMBER M[protected]
My two item order this number. but I have only one item recive my address and one item is missing for your office and I have pay to in my credit card and cut to my account.so plz send me my ecound item.
thank you...

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Voonik Tech Customer Care's response, Jul 8, 2017

Verified Support

Dear Manish,

We are sorry, that we had to cancel your order after keeping you on hold since June 16th. We were expecting fresh stocks of “AADI NEW LOOK BLACK SANDALS(929413)” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have canceled the order and have initiated a refund to your bank account on July 6th as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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Address: Bangalore, Karnataka

My order no is R[protected].
I return my product a lehenga but still i didn't get my refund. I chose voonik credit instead of bank transfer. I got msg that "my refund for Rs.1850 is initiated as voonik credits and will reflect in your voonik account within 2 hours"_ on june 27.. After it 5 days go but i can't find my refund on voonik credit/coupon option...
I also mail at [protected]@voonik.com, there is also no response..
& now here...if i can't see any response after it.. Then i have to take another way.

Aug 6, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Voonik Tech Customer Care's response Dear Riya,

We notice that you have returned the product and refund is successfully credited to your Voonik account on June 27th, 2017.
To use Voonik Credits, Follow the steps below.

1. Select product.
2. Click on a buy.
3. Select payment mode as Credit/Debit card, COD
4. Find the option - "Apply for Voonik Credits"
5. Check the Price total.
6. If the total exceeds the available Voonik Credits, you'll have to pay the remaining amount via credit card/ debit card/ net banking, COD.
7. Click on Place order.
8. Wait for the Order confirmation
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Jul 05, 2017

Updated by Riya Majumder Sir,
If i want to transfer my refund on bank, then can i send all of my bank's information at [protected]@voonik.com ??

Verified Support

Jul 06, 2017

Voonik Tech Customer Care's response Hi Riya,

Please share your bank details at [protected]@voonik.com, we will initiate refund within 24 hours, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).

Regards,
Team Voonik

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R

Riya Majumder

from Kolkata, West Bengal

Jul 5, 2017

I don't want to order it again..i want to transfer the amount on bank..

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Voonik Tech Customer Care's response, Jul 5, 2017

Verified Support

Dear Riya,

We are sorry to know that you are upset with us. Please share your concern and order number at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

M

manjeet manjeet

from Gagret, Himachal Pradesh

Jul 11, 2017

Hi,

I have revived My order No M[protected]

But shoes received was small in size. kindly change the shoes on priority basis.

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Voonik Tech Customer Care's response, Jul 13, 2017

Verified Support

Hi Manjeet,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We noticed that order number you have provided is incorrect kindly provide the correct order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Mrvoonik

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Address: New Delhi, Delhi, 1100321

I m booking saree on dt 26 may 2017 my order no R[protected].i m not recived my order on till date.i compant many time but not any ans in your side.i m very un happy in your company. i have mny order place in your company and recived all prodect but tish product not rect till date.i m very huhappy your company service pls request pls send my product.if not send my order pls refund my amount. with regard jitender kumar agarwal 1/5802 main road balbir nager, shahdara delhi 110032 [protected]

Aug 4, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Voonik Tech Customer Care's response Hi Jitender,

We are sorry, that we had to cancel your order after keeping you on hold since “May 26, 2017”. We were expecting fresh stocks of “Bikaw Embroidered Orange Cotton Traditional Festival Wear Women's Saree.[protected]” when we received your order. But unfortunately, Quality issues in the product. So we have canceled the order and have initiated a refund to your bank account on June 2nd, kindly check in your Bank with the ARN number: 74056637153715289063856.

Thanks and Regards,
Team Voonik

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Address: Ernakulam, Kerala, 682018

Sir
Last month i have been ordered a royal blue colour saree. But due to low quality of the product i returned back that product. My cash is already credited. My cash is with u. Again i ordered a churidar worth. Rs.1277. But i got message from delivering authority that contain the price details rs.1277.
Sir... Already my cash is there... Then why u ask full amount for that churidhar..
Sir i[censored] don't mind... Pls return my cash...

Your's faithfully...

Jul 23, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Voonik Tech Customer Care's response Dear Bismi,

We notice that you have returned your product following order number R[protected] and refund was processed in your Voonik credits on May 29th of Rs 928/-
If you wish to get the refund in Bank account. We request you to provide us the bank details in the below format to [protected]@voonik.com
Order Number: R[protected]-1
Account No:
Acc Holder Name:
Bank:
Branch:
ifsc code:
Note: We do not store any bank information with us, This is a secure gate way from HDFC
Disclaimer: Please note that Voonik.com shall not be held liable for any incorrect refund arising from incorrect bank details submission by you.
For any clarifications, feel free to contact Voonik.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Vooonik

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Address: Thane, Maharashtra, 400612

Website: Mr Voonik

I am trying to call the customer care since morning but none of the number is working on ur site. I have place an order where i havent received any update about the product such as order id and all but the amount got dedicted from my account as i was making the payment online. Please resolve my issue as soon as possible or else i will place an order on cod and i will not make the payment as well as i will keep the product with me, mark my words..
I attached the screen shot of my account statement where my amount got deducted of 521/-rs. Kindly look into that. I dont want to create a issue.

Regards
Shanawaz shaikh
[protected]
[protected]@gmail.com

Jul 19, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by Shanu Angelo I have place an order where i have made the payment online. The amount got debited from my account but i have not received any update about the product. Kindly look into that please.

Thank You
Shanawaz
[protected]

Verified Support

Jun 16, 2017

Voonik Tech Customer Care's response Dear Shanu,

Accept our sincere apologies for this unfortunate incident. We noticed that your M[protected] order has been confirm which is expected to be delivered by June 23rd 2017.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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A

Ambika Apparao Vaije

from Bengaluru, Karnataka

Jun 26, 2017

I have returned the product and I haven't received amount yet.

I don't need the product as I did not like the cloth quality and the size doesn't fit.

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Voonik Tech Customer Care's response, Jun 28, 2017

Verified Support

Hi Ambika,

We are truly sorry to hear that the product did not appeal to you. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

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Address: 110074

I requested for replacement order, they collected my previous order but never delivered replacement.
Order no. R[protected]
Now i'm trying to cancel my order but they don't allow me to do the same. Also there is no tracking has been provided by the company.
I also have return receipt provided by the logistics service provider.
# service provided by voonik.com

Jul 15, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Voonik Tech Customer Care's response Dear Yo,

We are sorry, that we had to cancel your order after keeping you on hold since “June 4th”. We were expecting fresh stocks of “Jockey Imperial Blue & Neon Yellow Moulded Cami Bra - Style Number FP[protected]” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected. So we have cancelled the order and have initiated refund on June 13th, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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S

Sagar Nage

from Pune, Maharashtra

Jun 19, 2017

Sir my prouduct is return but my product amount was not credited in my account please check this status

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Voonik Tech Customer Care's response, Jun 20, 2017

Verified Support

Dear Sagar,

We are extremely sorry that you haven't received your refund.Your money is safe with us. We request you to kindly re-send us your order number at [email protected] and we will ensure immediate action. Thank you for your patience.

Thanks and Regards,
Team Voonik

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Address: Ernakulam, Kerala, R9191798499

Website: www.voonik.com/orders/myorders/R9191798499/track

For the order no: r[protected], for the pack of 6 leggings purchased, and we made payment of rs 666 through our south indian bank, panampilly branch. And we received a message from bank stating an amount of rs 666/- has been debited from my account in favour of "voonik". But the status of the product remains as payment pending. Please do the needful as soon as possible.

Jul 13, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Voonik Tech Customer Care's response Hi Neema,

We sincerely apologize for the inconvenience caused to you. We have confirmed your order " Pack of 6 Multicolored Plain Full-Length Leggings[protected]" which is expected to be delivered on or before June 19th 2017.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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A

Abdul Rahman Rahman

from Bidar, Karnataka

Jun 19, 2017

M[protected] Sbm fashion casual place refund my amount but your refund not active I complaid

Reply

Voonik Tech Customer Care's response, Jun 20, 2017

Verified Support

Dear Abdul,

We sincerely apologize for the inconvenience caused to you. We have initiated refund on May 28th, Kindly check in your Bank with the ARN number - 30000871497148194097083.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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