Voonik Tech Complaints & Reviews

Address: Bangalore, Karnataka, 560045

Website: www.voonik.com

I ordered 2 clothes which i needed to exchange due to size issue, voonik mailed that they will not be able to exchange but will refund. now after 2weeks when asked they are refunding very few amount which is not even 50% os what i paid,

very bad system and poor service

Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2016

Voonik Tech Customer Care's response Hi Tiapakhi,

We are sorry about this.Please share your order number at [protected]@voonik.com so that we will ensure immediate action.We care about your grievance and surely help you with the best possible solution.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Kanpur, Uttar Pradesh, 208027

Website: Voonik

I made lastly purchase on 19/01/16.mode of payment I made chosed on line payment and amont is being debited and still the product is showing cod option .pls adjust amount which is being debited from my account.Your a/c 077505 is debited INR 3495.05 on[protected]:16:33 Info: PUR/Voonik Technologies_Pa/SBIPG/Voonik Technologies_PayU

Aug 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2016

Voonik Tech Customer Care's response Hi Gaurav,

We are so sorry about this.Please share your concern and order number at [protected]@voonik.com so that we can ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560070

Website: www.voonik.com

I have purchased Saris From Voonik site and it shows Delivery date was 15th Dec 2015 so for i am Not getting any my product raised compliant there is no use. Useless fellows are sitting in customer customer support team they will send the tick no immediately but not take action on that

+1 photos

Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2016

Voonik Tech Customer Care's response Hi Havina,

We are sorry that you haven't received the product.As per our telephonic conversation, we have initiated refund of amount Rs.929 with the Reference ID: 569e35ad6e49f on Jan 19th.It will take 6-7 business days to reflect in your bank account.For further assistance write to us at [protected]@voonik.com so that we can ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 462042

Website: voonik

We have placed the order for purchased of 1 no sarees vide Order No. R[protected] but the delivery sarees is colour dificted & bad Condition. So, it is request to please return the same. Date of Delivery 05/01/2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2016

Voonik Tech Customer Care's response Hi Mukesh,

We are sorry that you have received a damaged product.We're forwarding this case to our quality department to take appropriate action right away.The process for your return is on.Please see to it that the tags on the garment is intact and the invoice is in the package when our courier agent will come to pick it up within 4-5 working days.After the product reaches our ware-house for inspection, the refund will be done within 6-7 business days.For further assistance write to us at [protected]@voonik.com so that we can ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Sangrur, Punjab, 148024

Website: voonik.com

Voonik — Not satisfied shopping with vooink
Manpreet kaur on Jan 15, 2016
We ordered a dress [order number R[protected]] [freshvilla chikku net beautiful long anarkali salwar suit ] and it came on 2nd january . we opened the dress and the dress was completely different from the picture given in the website . the colour was also different .

+1 photos

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2016

Voonik Tech Customer Care's response Hi Kumari,

We are sorry that you have not received the product of your choice.We're forwarding this case to our quality department to take appropriate action right away.As per our telephonic conversation, the amount Rs.779 for the product ''freshvillaa Chikku net Beautiful long anarkali salwar suit[protected]'' is refunded in your Voonik credits that can be used for further shopping with Voonik. For further assistance write to us at [protected]@voonik.com so that we will ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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L

Love Man

from Bengaluru, Karnataka

Jan 16, 2016

Voonik — Voonik — Different products which I have order color also different

Man on Jan 16, 2016 Voonik — Not satisfied shopping with vooink Manpreet kaur on Jan 15, 2016 We ordered a dress [order number R[protected]] [boom blue salwar suit ] and it came on 16th january . we opened the dress and the dress was completely different from the picture given in the website . the colour was also different ...

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L

Love Man

from Bengaluru, Karnataka

Jan 16, 2016

I hate this vooink please don't any order this website

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Address: Bangalore, Karnataka, 560064

Website: Voonik

We ordered a dress [order number R[protected]] [freshvilla chikku net beautiful long anarkali salwar suit ] and it came on 2nd january . we opened the dress and the dress was completely different from the picture given in the website . the colour was also different . so i didnt like the dress and yhet is why i selected return the product and now it is been 14 days they didnt come to take the dress nor they returned our money .

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2016

Voonik Tech Customer Care's response Hi Govardhana,

We are sorry that you have not received the product of your choice.The refund for the same is completed in Voonik credits as you have not shared your bank details with us.We request you to kindly share your bank details at [protected]@voonik.com so that we can ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Mathura, Uttar Pradesh, R242381417

Website: www.voonik.com

My saree range is 664 including shipping charge etc . i called to the supplier so many times but they are not receving my call even not refund my amount.

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2016

Voonik Tech Customer Care's response Hi Devi,

We are very sorry that you haven't received your refund.Your money is safe with us .If you could send us your order number at [protected]@voonik.com, we will ensure immediate action.We care about your grievance and surely help you with the best possible solution.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Bangalore, Karnataka

I have ordered a wallet in Voonik on December 25 2015. Order num is R[protected]. I've mailed them many times but they are not delivering my item. They gave the delivery date 6 jan 2016. But till now they didnot ship it. I doubt its a fraud shopping service. Pls I request you to resolve my problem.

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2016

Voonik Tech Customer Care's response Hi Bubbly,

We are sorry, that we had to cancel your order after keeping you on hold since “Dec 25th”. We were expecting fresh stocks of “ Wallets(979503)” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order.As per our telephonic conversation, we have initiated refund of amount Rs.300 .It will take 6-7 business days to reflect in your bank account.For further queries write to us at [protected]@voonik.com so that we will ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 122002

Website: www.voonik.com

I have ordered a Fashionesta Red And White Silk Embroidery Designer semi stitched stright suit, order no. R[protected]. since i was not satisfied with the quality of the product i wanted to return the same. on my mobile i initiated the return through the app and accordingly, the product with order no. R[protected] has been reverse picked up on 5th january, 2016 and i have the pickup receipt with me. however i have not been refunded with the amount in respect of the return. moreover the executive have not given me any response as i was told and have not recieved any mail. kindly address to the concern.

Sep 2, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Imad,

We are sorry that you haven't received your refunds.As per our telephonic conversation, we request you to kindly share your bank details so that we can ensure immediate action.For further queries write to us at [protected]@voonik.com so that we can resolve the issues at the earliest.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560100

Website: www.voonik.com

When i asked for returning a product, the company have taken the product back but they didn't come up with money return. The product cost still not refunded nor they are picking the call.

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Subhashree,

We are very sorry that you haven't received your refund.Your money is safe with us .If you could send us your order number at [protected]@voonik.com so that we will ensure immediate action.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

Verified Support

Jan 20, 2016

Voonik Tech Customer Care's response Hi Bhushan,

We are sorry that you have received a different product.We're forwarding this case to our quality department to take appropriate action right away.As per our telephonic conversation, the process for your return is on.Please see to it that the tags on the garment is intact and the invoice is in the package when our courier agent will come to pick it up within 4-5 working days.After the product reaches our ware-house for inspection, the amount will be refunded to your bank account within 6-7 business days.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Bhusha Rawat

from Mumbai, Maharashtra

Jan 20, 2016

we order a saree but when it delived me then this is completty different.
so plz retur it faster. bill no RO75247172 DATE[protected] AMOUNT RS 678/-

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Address: 122001

Website: voonik.com

I have ordered one blue Faux chiffon Saree Order no- R[protected] but unfortunately product quality was not good so I decided to return the product and I have written several mail to Voonik support and they generated ticket number- 1266847 and Now i am not getting any response from there side. Could you please help me out to return this product. Kindly let me know if you need any details from my side. Thanks, Deepa

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Ragh,

We are sorry that you didn't like our product .We're forwarding this case to our quality department to take appropriate action right away.We are not able to get the details from your order number as it is incorrect.If you could send us your Registered email-Id and contact number at [protected]@voonik.com we will ensure immediate action.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560045

Website: www.voonik.com

A Top was ordered on 16th Dec'2015 and the payment was also made, Order#- R[protected]. Since it was not delivered for many days i sent a mail to [protected]@voonik.com & since then when i ask for the status they reply me telling that somebody will attend to it within 48hrs or 2 days but till now i have not received any proper response.

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Keerthina,

We are sorry, that we had to cancel your order after keeping you on hold since “Dec 15th”. We were expecting fresh stocks of “ Yufta Blue Printed Top” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order and have credited your Voonik account with Rs 100/-.We have initiated refund of Rs.299 with the Reference ID: 5696188fe6592.It will take 6-7 business days to reflect in your bank account.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Return Policy

I have ordered Sari from Voonik long time back ( ORDER NO. R[protected] but due to Quality Issues has processed RETURN of order. No one came back for pickup for more than 1 month and then I raised query to Customer Support. After that also I was asked to Courier the package and attach courier slip receipt in email and my Order & Courier amount will be refunded. But there was no where written for this policy. How can I send Courier and What was the guarantee that my amount will be refunded. Since the only excuse was reverse pickup was not arranged by Voonik, So I had picked the package myself from deleivered location and came to Noida ( NCR ) . Now can you please arrange pickup from my Noida location . Please call me for getting my Noida location @ [protected]

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Saroj,

We are sorry that you didn't like our product .We have tried reaching on your registered contact number but you have been unavailable.We understand it must be hassle for you to pack and send the product back to the seller. We have different courier partners for delivery and return pick up. Our return courier partners don't have any agent in your city . We will refund the courier charges (maximum 200/-) in your Voonik account. please send the package to the seller and send us a mail with the courier slip. Seller address is given in the bill attached with your package.

Regards,
Team Voonik
P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: New Delhi, Delhi

Website: voonik

I ordered a saree on, i get it replace as the product is totally different from the displayed one so I get it returned and after that it's being two month, neither I get the amount nor any support from voonik from where I get the order. . the worst and disappointing experience .

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi Nazmeen,

We are very sorry that you haven't received your refund.Your money is safe with us .If you could send us your order number at [protected]@voonik.com, will ensure immediate action.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Khordha, Odisha, 751007

Website: www.voonik.com

The Picture of the Product (CODE_ 2209741) which was shown in the Website and the product delivered to me is different. I am not sure whether i will get back my money if i return the saree. I had written them but i received no reply yet

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Voonik Tech Customer Care's response Hi,

We are sorry that you have not received the product of your choice.We're forwarding this case to our quality department to take appropriate action right away. Your money is safe with us .If you could send us your order number at [protected]@voonik.com we will ensure immediate action.

Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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lt19622003

from Bhubaneshwar, Odisha

Jan 11, 2016

i hope to gety the solution soon

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Address: Hyderabad, Andhra Pradesh, 500006

Not received R[protected]

Voonik Tech customer support has been notified about the posted complaint.

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Address: 560045

Website: www.voonik.com

I, ruzina chowdhury, south ramnagar(west)tripura, pin=799001, I placed an order(R[protected] on 4.10.15(for 2 sarres)rs.1023/online payment by using iob debit card.i m not getting the product& cancelled the order through calling in customer care or mailing to [protected]@voonik.com, but till now refund is not getting, further i talk for my refund to customer care exceutive&send mail also, then they told they already initiated refund in my a/c on 24.10.15, &also told for checking my bank statement, send to [protected]@voonik.com, then i checked my bank statement&sending to that mail address again &again, but till now im not getting my refund, so please help me for getting my refund.

+2 photos

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2016

Voonik Tech Customer Care's response Hi Ruzina,

We would like to inform you that the refund of Rs. 1023 for the Shayona Multi Color Cotton Jute Saree[protected] and Styloce Pink Faux Georgette Saree[protected] was refunded on Oct 24th with the Reference ID: 562b7b1ab9b23. It would have reflected in your bank account by now.We request you to kindly check in bank with this ARN number- 74587915300000052164201 for the transaction details .For further clarifications write to us at [protected]@voonik.com so that we will ensure immediate action.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com

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Address: 643001

Website: Voonik

I ordered for a sarree in Voonik on December 14th and received the product on 28 December. The saree I orederd and the one I received was entirely different and seemed to have a cheap look. I sent a mail to take back the product and replace with the one I had ordered or give the money back. I have been sending continuous mails for which they reply they shall take it back through their delivery person since 30 December and till date nothing has been done on this issue.

Aug 28, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2016

Voonik Tech Customer Care's response Hi Manoj,

We are sorry that our product did not meet your expectations.As per our telephonic conversation, we have different courier partners for delivery and return pick up. But unfortunately, your location is a NSZ(Non service able zone)Our return courier partners don't have any agent in your city . We will refund the courier charges (maximum 200/-) in your Voonik account. please send the package to the seller and send us a mail with the courier slip. Seller address is given in the bill attached with your package.For further clarifications you can write to us at [protected]@voonik.com so that we can resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com

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Address: 560050

Website: www.voonik.com

I have returned the product to the executive of voonik and i received a message saying my money will be credited to my account within 24hr (This msg i have received on 4/1/16) but till now the amount is not credited. The same experience is faced by two of my friends and also we are unable to contact Customer care executive people, so guys i would suggest all voonik online shopper not to use Voonik any more for there shopping as there are may other good online shopping sites.

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2016

Voonik Tech Customer Care's response Hi Apoorva,

We would like to inform you that, once the return product is collected, it will be sent to our seller. When the item will reach to Seller warehouse and quality check will be successfully done, refund amount will be given into your account. (Bank/Voonik Account). It will take 7-10 working days.For further assistance write to us at [protected]@voonik.com so that we can resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com

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Address: Bangalore, Karnataka, 641001

Website: Voonik

Product has been taken back by voonik bt the money has not been refunded trying so many times to contact customer Care services but no response I'm totally fed up with voonik service I need my amount to be refunded back within 12 hrs

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2016

Voonik Tech Customer Care's response Hi Divi,

We are sorry that you have not received your refunds.Please share your concern and order number at [protected]@voonik.com so that we can check and resolve the issue at the earliest.We care about your grievance and surely help you with best possible solution.

Thanks and Regards,
Team Voonik

P.S. For further clarifications feel free to reach us at[protected] or [protected]@voonik.com

Voonik Tech Complaints & Reviews

File a complaint to Voonik Tech

Voonik Tech reviews & complaints page 40

Payment issue

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Adjustment of paid amount for the product

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Not received the items or no r141056472

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Colour dificted & bad condition of purchase sarees

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Different products which I have order

Voonik — Voonik — Different products which I have order color also different

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Not taking back the dress

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Saree which i was sent back to company but i dont get back my money from seller..

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Product not delivered

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Amount not refunded

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No money return after taking the product back

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Poor product quality and poor service from online voonik

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Product not delivered

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Regarding return of delivered order

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I didn't get refund

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Code- 2209741

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Not received R110715646

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Refund not getting

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Ordered one product but received another one

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Refund is not remitted to account even after returning the product.

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Money refund is not yet done and not able to contact customer Care service

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