Voonik Tech Complaints & Reviews

This is with reference to my order R[protected] "Pink Top"

Its been almost 2 weeks that I have put the return request for the said top and no one till date has turned.

Issue while calling Voonik customer care at[protected]
1. I must have made atleast 5 - 6 calls and there customer executive are very unprofessional
2. Whenever I call there customer executive, they are just putting my calls on hold for almost 10 - 15 days and later the calls are getting disconnected. Is this the way they handle the call of there customers ?

I am very disappointed with Voonik services.

On 19 december 2015 I have ordered the zeel fashion karishma kapur georgette blue ambrodary work best fancy dress when this order is delivered to me so because of product quality i have returned this order
and till now i have didn’t got my money for this product back about this issue i have also called to the voonik support number many times but i didn’t got any response so i am requesting you to solve this issue as soon as possible
order no- R[protected]
VENDOR name - MR GAUTAM
rashmi jaiswal

We have ordered one item from voonik order no. R[protected] on date 10 march 2016 AWB no. is[protected] ..
on site they show the 2 items but by delivery we got only 1 item total price of item is 567 how ever give 567 rupees for 2 items but while opening it we get only one item on which the rate tag is also available of rupee 260.

I need to exchange this dress as it has got the fitting problem ...
there is no customer care no available on this packet ..
can you please contact me [protected] I would like to exchange this order

I have ordered a saree that was not good which i got, as it is not same as in which i have seen in website Company name ( VOONIK.COM) i have returned back the saree next day itself My order no ( R[protected] i got the saree on dated 04.03.2016. I have returned the saree on dated 06.03.2016. I called up the customer care they told tne money will be return back in 4 days. They are not responding properly and giving money back .

I ordered a clothe from voonik.com through Debit card on 24 feb but they do not deliver my clothes try to message them but didn't get any reasonable response. they keep procrastinate.

I want full refund of my money.

The quality of the product is not as per standard shown in image on voonik.com. there is no option showing in voonik.com how to return. My order I'd is R[protected]. Invoice no:[protected]
The product is sold by Fabboom, "C-206" Surat. By voonik. I am not satisfied with product so I want to return it. Product code 2850802

Previous order no.[protected].[protected] which were placed before and made payments later it was found that both the shipments were found faulty and returned herewith. by assuring for adjustment in new order.

i have order for new one (no.[protected] but the adjustment could not be done. You are therefore requested to send my order by adjusting the amount of previous order.

Santosh rana

The above mentioned product did not meet our requirements. We have RETURNED THE PRODUCT to you.

MESSAGE RECEIVED as follows

"We will be initiating refund through Bank Transfer to your account."
Your refund process has already been initiated.Contact our customer support for further queries.

My account details are not accepted then how the payment will be made ?
please send me customer care number.

Very cheap service
We had ordered jh impex pack of 8 mulitcolor solid leggings 1 large size. It was ordered on[protected] it got delivered on 01/02/2016 with order # - r[protected]. We paid rs.798 for this product and we received a xxl size product. We raised a complaint with voonik on 1st february itself and asked for refund. The person came to collect the product on 10 february. But still, up till now today is 11th march and we have not yet receievd a refund for that. Neither the service team from voonik tried to contact us after the product reached them nor they refunded our money. Today when i called them they tell me they want a receipt # for the order that was picked up. Wasn't it was their duty to call as back and take down the receipt #???
Y the hell it was delayed so much. Really a cheap customer service from them. Now they tell me unless we don't have the receipt # we cannot refund your money we are sorry. What the bull it is. I want my money back within 4 days or i will raise a complaint against voonik to the police. Will never in life order anything from voonik. Nor i will suggest any one to buy it. This is the 3rd time we are facing this problem. We made a big mistake by giving them a chance. Cheeeeaapppp serviceeeee.

I purchase one hangbag (code.2959799) and one Jaipur kurti XL (code.3019932) from Voonik through online shopping by using my debit card on February 24/2016 after the transaction is successful it shows my my order no is R[protected] and mail me product will delivered within ten days but till now I didn't get it..so am so disappointed...am from punalur, Kollam dist, kerala

I have returned the product by speed-post as the product was not so good, but i haven't recieved my money back...so it's a request please refund my money as soon as it is possible

My order number is:- R[protected]
client number:-[protected]
my registered number:-[protected]

Hi, I had done a COD purchase of a dress, but as the material was not good, I returned it the very next day, But i haven't received any call or mail for the payment which I have made????

My initial order no R[protected] placed on 22nd february. I immediately asked it to be cancelled. Yet they sent it across and I was forced to accept as the delivery guy said he cannot take it back. To my horror it was not what i ordered. I had asked for a different variety as mentioned on voonik website and I get totally different product, material, colour and not at all standard size. I ask for return and immediate refund. There are many to and fro mails most of them are automated mails and no proper response. Called innumerable times and I was then asked to take snap shot and send across to them. Later I get a call asking the images to be sent across to homeshop18. From then on these guys are just gaining time and never have ever done anything productive. They do not share thr contacts of the escalation matrix. The people in the hierarchy are asleep and unaware. Each time a mail is sent a ticket gets generated of no use.
Complaint tickets -
1548198
1116839
1112732
1530019
1507292
Ots lingerie i ordered hence would prefer to be private about it.

I ordered a saree, Material quality is not good of this saree. I request you to please refund my money. My order no. is[protected] Thanks

On march 1st 2016 ordered saree from voonik, Order num: R[protected],
7-3-2016 got saree, but we got different colour saree, im returning that saree, Please come and pick up the product as soon as possible.I Request you to please refund money.

Atul desai
client number:[protected]

Already i have made payment for my order again they have taken cash for the product..

Now no one is picking call to file the complaint ..

I will suggest not to buy any product from such a fraud company

I ordered a lehanga When I opened it was completely different from what I saw. I returned the product next day itself, and also i have a mail from voonik "Your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days."
But im following more than 15 days, till now money not credited into my account.

Transaction ID: R[protected]
Refund Amount 569.00

I order a saree which doesnt satisfy me a bit so i returned it 10 day before and still i didnot get my money of Rs 599 either u charged me delivery amount also but refund atleast product .if your company provide this type of great service nobody dare to order something from u all site.pls refund as soon as possible.
My order no is R[protected]
My amount 599

I Ordered a Salwar suit Costumer support are not answering any of my questions
product ordered Date 09 Feb 2016
order number R[protected]