Voonik Tech Complaints & Reviews

Address: Agra, Uttar Pradesh, 282004

I had purchase suit...but that suit is not like as we select...so i just want to return my order...kindly give me suggestion what i do?

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Aug 24, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 11, 2016

Voonik Tech Customer Care's response Hi Tammanna,

We are very sorry that your shopping experience with Voonik was not delightful. We are working closely with our seller partners and have made few technology investments to improve the quality.
We hope you have returned the product and received your refund. Please share your order number and contact details at [protected]@voonik.com if the issue is still pending.
Our sincere apology.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: North 24 Parganas, West Bengal, 700112

Website: Voonik.com

I ordered a sari which didnt match the quality and the design i expected by seeing the catalogue. i otped to return it and they picked it up from my door step but i havent got the money yet, despite of their saying that it wil take 3days at maximum.

return my money, or else i would be forced to take legal actions.

pic is attached.

+1 photos

Aug 28, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 07, 2016

Voonik Tech Customer Care's response Hi Akanksha,

We are sorry to know that you haven't received the refund. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Kolkata, West Bengal, 700090

Website: www.voonik.com

I had order a saree but due to some Diffect i returned on feb9 but my money Was not returned my ur company plzzz return my mony..

Sep 17, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Jyotirmayee,

We would like to inform you that we have refunded the amount on February 19th with the Reference_ID => N[protected].Request you to kindly check in the bank for the same.For further queries write to us at [protected]@voonik.com.We will get in touch with you and resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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J

jyotirmayee parida

from Jandiala Guru, Punjab

Feb 27, 2016

Please return my money as soon as possible of order no.-R[protected]

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I ordered one product (saree) &received on. 26.02.2016 but it is a defective one so want to return back. but no option showing in it. Voonic Order No. is R[protected] & AWB no. UNIVOOC120841 from Mobile no.[protected]. Customer care no. also not responded. I want to return the product. so accept the saree.

Aug 23, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Gokul,

Accept our sincere apologies for this unfortunate incident.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised. Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 6-7 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560045

Website: www.voonik.com

I have orders this product but I have got other cheap product ...so I replaced that but I did not get till now...so please

Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi,

We are extremely Sorry to hear that you haven't received your product on time. Please share your order number at [protected]@voonik.com.We will get in touch with you and resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: New Delhi, Delhi, 110024

Website: voonik

Inspite of several reminders to the Company (Voonik), I am not able to track my paid product (order no- R[protected]ordered on 12th Feb, 2016. The product was to be delivered on 21st Feb, 2016 but neither it is delivered nor it is traceable.
Kindly look into the matter.

Sep 22, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Nikita,

We are sorry, that we had to cancel your order after keeping you on hold since “Feb 11th”. We were expecting fresh stocks of “Anarkali navy blue Georgette embroidery work[protected]” when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order and refunded the amount on February 27th with the Reference ID: 56d17d8d913be.It will take 6-7 business days to reflect in your bank account.We have also credited your Voonik account with Rs 100/- as a token of apology for cancelling the order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560079

Website: www.voonik.com

I ordered a saree, and order num is R[protected], but they delivered som other saree with order num R[protected], please either refund the money or exchange it with the one i ordered

Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Bhavya,

Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 6-7 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: 560045

Website: Voonik.com

I have to inform with this complain that i placed order for 2 Dress material as on dated 14/02/2016 and paid all amount with shipping charges by my credit cards and expected delivery date was 21/02/2016, i cant received, so i call to customer care on dated 22/02/2016, the replied me delivery on 24/02/2016, but they can't delivery on 24/02/2016 so i again called to customer but they cat give me proper reply, today i also called to customer care, but TODAY ALSO THEY CANT GIVE ME PROPER REPLY FOR DELAY reason, so please take solid legal action for this, otherwise many more people may suffer the same as me

Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Sharadmodi,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product.Please share your order number at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Bangalore, Karnataka, 560045

I m totally disappointed with them...they hv not send me correct order also customer executive told me to pay charge for this...

She had disconnected my call.I m trying to call them back again and again but no response from thr side.I m wasting money in calling.

I hv msg themto give me my correct order or refund me all amount which I have paid.

Pls revert.

Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2016

Voonik Tech Customer Care's response Hi Satyawan,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Website: voonik.com

I am extremely dissatisfied with the customer service of Voonik. I had placed a return of an order (R[protected] on 12th Feb. Refund was initiated on 17th Feb and i have still not got my refund back. Another ecommerce retailer initiated refund after Voonik & i have got their back, speaks a lot about the efficiency of Voonik.

To top it up, the customer care executives are always busy, minimum wait time is atleast 5-7 minutes. They are unco-operative. No mechanism for escallation, even if there is, they are not willing to escallate. Spoke to Asmita Khanal and she didn't provide any solutions to my queries, rather arguing . They can't give an approximate ETA for a request. Moreover, customer care number of other websites are toll Free!!!

Please treat my request on a priority basis.

My first experience with Voonik and such a bad one. I would never recommend it to anyone.

Aug 25, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2016

Voonik Tech Customer Care's response Hi Anuja,

We are extremely sorry for the mishap. As you have mentioned, that the refund was initiated on 17February, according to our records the refund transaction is successful. We have sent the snap shot of the transaction details for your reference to your registered e-mail id. Request you to check in bank with the ARN # 74678446049916062434866, and get back to us at [protected]@voonik.com.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Chennai, Tamil Nadu, 600073

I have ordered a saree in voonik. But I am not satisfied what I get.so kindly return the same.I wold like to place an another item behalf of this .order id is R[protected]

Aug 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2016

Voonik Tech Customer Care's response Hi Santhshi,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 6-7 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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G

Gurram jaya

from Hyderabad, Telangana

Mar 14, 2016

I am jayashree where I bought a lehanga set in voonik and I am not satisfied with the material. Order no. R[protected]. I want the cash back. Please let me know the procedure.

Return the item - reg. - Comment #2334811 - Image #0

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R

Ragini saxena

from Mumbai, Maharashtra

Jun 28, 2016

Bad.material

I m purchase one gown & one suit but the clothes material is not good...please refund money in my account..

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Address: 560054

Website: www.voonik.com

I have bought an product from Voonik, and I booked to return the product.
But no body approached to pick up the product, When I contact customer care, they says this will be picked up in 3-5 days time.

I just wanted refund of this product and the product quality is worst
Order Number :R[protected]

Janardhan

Aug 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2016

Voonik Tech Customer Care's response Hi Janardhan,

We are sorry for the delay in reverse pick up.We have initiated refund for the product ''kurti[protected]'' on February 26th with the Reference ID: 56d04f7c15117.It will take 6-7 business days to reflect in your bank account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Mumbai City, Maharashtra, 410203

Website: www.voonik.com

Order no : R[protected] is showing invalid when tracked on gojavas and seller is Ladyzchoice. Yet I have not received any order ID for tracking. Very disappointed by the service you provide I regret buying from your store. Please update me about the tracking order no which is valid.

Aug 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Voonik Tech Customer Care's response Hi Simmi,

We are sorry that you did not receive the order updates in time.Your order is expected to be delivered by March 04th.
For further queries write to us at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected].

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Address: 530017

Sir
We ordered one saree by online that I'd no. R[protected].
By name of Hymavathi from Visakhapatnam. Andhra Pradesh.
Pls confirm order details n shipping details.

Govind
[protected]

Aug 30, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2016

Voonik Tech Customer Care's response Hi Govind,

This is with reference to your order no. R[protected] placed with us dated 20th February 2016 for ''Hina Khan Red Color Designer Saree[protected]''. We would like to inform you that your order will be delivered on or before the expected date- March 3rd.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Lucknow, Uttar Pradesh, 226013

Website: www.voonik.com/home

Hi,

I recently purchased a dress from Voonik. The item I received was entirely different from the item I ordered. I was highly disappointed as this is the first time I am making a purchase from this site. Hence, I initiated a return and refund on this item on the day it was delivered itself. Its been 10 days but so far no response has been made from the company's side. I tried to raise this issue to them, but I faced with no response. Later, I tried calling the customer care number multiple times but no one answered my calls.
Item order no. is R[protected]. I would like this issue to get resolved as soon as possible and avoid further transaction with this company.

Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Voonik Tech Customer Care's response Hi Hasneen,

We are sorry for the delay in reverse pick up.We have initiated refund for the product ''Designer Pink Party Wear Gown[protected]'' on February 25th.It will take 6-7 business days to reflect in your bank account.For further queries write to us at [protected]@voonik.com.We will get in touch with you and resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

Please click on the below link to view the latest collections and their price

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S

Silanis AKN

from Pune, Maharashtra

Apr 13, 2016

Hi, I have initiated a request to return an item purchased from Voonik App and the order number is R[protected]. I am at Coimbatore and I want to know how will the delivered item be taken back from me?

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Address: Rajnandgaon, Chhattisgarh

I am order pink saree voonik order no.R[protected].I am not satisfied this product with fabric so return of my product and many back.

+1 photos

Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2016

Voonik Tech Customer Care's response Hi Flowef,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to hear that the product we sent did not match your expectations. Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: New Delhi, Delhi, 110092

This is Lokesh Verma From Delhi i booked a 2 Saree from rabish voonik online shooping my order no is R[protected], R[protected] i booked thease product on 14/02/2016 the delivery date of one product is 24/02/2016 but they are not dileverd by dotzot courier.And the second delivery date is 25/02/2016 but they picked up after 10 days from wear house the courier name is Aramex.that is bullshut company who gives a wrong comitments with the coustmours and they are not given the wright information on the sight.

Aug 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Voonik Tech Customer Care's response Hi Lokesh,

We are sorry that you did not receive the order updates in time.We have spoken to the seller.There is a slight delay in the dispatch of your order from the seller.Your earlier expected delivery date was Feb 24th, now it will reach you by March 3rd.We have taken this up with the seller and they have promised that in future such delays wont happen.
Thanks again for [protected]@Voonik.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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R

rathimeena

Jun 17, 2016

Please return my amount.cloth is not good please return the sarees 😡

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R

rathimeena

Jun 27, 2016

Saree material

I will purchase by two red colour sarees. I am not satisfactionthe material condition so please to return the sarees and i have that money please be return our money . Two saree material is so bad and ì will not interested .

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Address: 560045

Website: www.voonik.com

HI,
I had ordered a Saree, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved asap!!!

Payment details :
bank : Indian Bank
payment mode : net banking
Amount: 427
date : Feb 20th, 2016.
narration : IBIBO[protected]/www.voonil.com/throu Net Banking
reference :[protected]
Thanks & Regards
Sneha Shree

Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2016

Voonik Tech Customer Care's response Hi Sneha,

We are sorry that you haven't received your order confirmation.As discussed over the call, we have refunded the amount for both the orders with the Reference Ids 56cd680debc65 and 56cd68780af7d. It will take 6-7 business days to reflect in your bank account.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Hi,
I had ordered a Saree, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved asap!!!

Payment details :
bank : Indian Bank
payment mode : net banking
Amount: 427
date : Feb 20th, 2016.
narration : IBIBO[protected]/www.voonil.com/throu Net Banking
reference :[protected]
Thanks & Regards
Sneha Shree

Aug 22, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2016

Voonik Tech Customer Care's response Hi Sneha,

We are sorry that you haven't received your order confirmation.As discussed over the call, we have refunded the amount for both the orders with the Reference Ids 56cd680debc65 and 56cd68780af7d. It will take 6-7 business days to reflect in your bank account.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

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Address: Bangalore, Karnataka, 560045

Website: www.voonik.com

Product purchased online from Voonik Tech has not delivered same for which amount was paid.
They have return policy for the product which against of which they are not taking back the product and refunding the amount even after commitment.
Certain complaints have already been made still there is no response yet

Aug 28, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2016

Voonik Tech Customer Care's response Hi Bhavy,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.Please share your order number at [protected]@voonik.com.We will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

Voonik Tech Complaints & Reviews

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Voonik Tech reviews & complaints page 36

Material problem

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Money refund

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Product no.-R152675541

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Saree voonic order no. Is r200878164-1

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Black and white kurti

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Product not trackable

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Wrong product delivery

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Online purchase by credit cards and cant receive items

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Not received correct order also they are taking extra charges

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Refund - poor customer service

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Return the item - reg.

Bad.material

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Product Return

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Order number is showing invalid

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Not received product

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Item return not initiated by company

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Return product request.

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I'm a complaining about the delivery of the products

Saree material

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Money deducted from my account and not refunded

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Money deducted from my account

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Forged delivery of product

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