VRL Logistics / VRL Group Complaints & Reviews

Hello L. R. No.[protected] Dated 22-11-14 Booked at Iqbal Gunj Ludiana Punjab and Waluj unload at 29-11-14 at 12-30 P.M. and today[protected] p.m. not Delivered at Waluj to Aurangbad. Pls adjust your spl Case of Service and my service Universal Traders Khadkeshwar, Aurangabad-431001 (MS[protected] [protected]...

I have booked a Volvo ticket from bang to Hyderabad (Jny Date: 6th Oct 2014) from Madiwala Stop. Due to the heavy rain and traffic jam, I was late by just 5 min. I spoke with the Guys in VRL office Madiwala and I was informed that the bus has been left and I need to take the private auto and catch the bus at Ananda Rao Circle The guys sitting at the office are really arrogant and helpless. No one have properly responded. I asked them...

DEAR SIR WAYBILL NO :[protected] DATE : 23.09.2014 FROM : DELHI NANGLOI TO : CHENNAI TPT (TN) INWARD ENTRY ON 01.10.2014 THE ABOVE PARCEL WAS NOT LOCATED AT YOUR DELIVERY GODOWN AND WE WERE KEPT WAITING FROM 12 NOON TILL 3 P.M. BUT STILL WE WERE NOT ABLE TO RECIEVE THE DELIVERY ON 7TH OF OCTOBER AND WERE TOLD TO LEAVE AS THEY WILL INFORM AS SOON THEY FIND THE PARCEL. THIS WAS A VERY URGENT CONSIGNMENT FOR US DUE TO WHICH WE HAVE...

We are having severe problem with your transport regarding above mentioned LR. This LR is booked by M/S. RS. Industries-Parwanoo to M/S. Lakshmi Venkateshwara Associates on 04/08/14 on arrival of the material at our godown we found heavy damages in this particular material . As such the receiving party rejected the material but now we find this material lying at VRL bangalore karesandra godown nor material not despatch back to the sender. Please...

Our vendor m/s Malathi ‎ Polymers had booked a consignment on 21/05/2014 L.R. NO.[protected] The parcel was delivered and the deal was closed now again same quantity and volume has been booked at same office at hyderabad and consignment has reached baramati at our place but there is vast difference in the charges applied by your office and the actual weight which has to be max 600 kg is noted as 3500 kg which increases the charges ‎of...

My parcel was returned by a party from KOVILPATTI in surat. Then i said a person to VRL for getting it back to my shop. But they said they will do door delivery. Then that parcel came 3 months after the booking time. I asked the person named SANJAY at surat office. He was so rude aand started giving slangs and all....

I needed to courier some items so that it is door delivered.But staff member instead of door delivery registered items as parcel(to godown). There were food items which are not delivered yet to bangalore. All the food items will be spoiled. Food items wereworth rs more than 600 and all i lost because of staff negligence. When i complaint in VRL there is no action taken against such resources, nor my loss was taken care Staff members were...

Our LR no[protected], the parcel was booked at Delhi and it have to be delivered at Chidambaram, Cuddalore district. to pay amount is Rs.5332/-. However your Chidambaram agent is asking Rs.1500/- extra amount as handling charge. This absolutely ridiculus. when your Delhi office is issuing office bill for Rs.5332/- how can your local office charge more. Non delivery due to this is affecting our business. we will be filing police complaint very...

Bus from borivali to sagara on 22nd feb 2014. Bus no. 8552
I had booked 3 female seats. Seat number 24 was booked fr ladies and then during the journey they allowed men to sit beside. They didn't rearrange the seating even after humble request. And some drunk men boarded the bus which I think is very disturbing act. We trust your brand name and chose to travel with you. This is not expected in return Very poor !...

Hi, I would like to lodge a complaint against VRL travels for the misbehavior by one of their agent in Mumbai.I had booked a ticket with VRL travels today morning(15/12/2013)from Mumbai to Goa by paying rs 200 extra for the bus which was scheduled to depart at 5pm.The original cost was rs 600 and the agent told as they have put extra bus therefore the price is Rs800.I got a call in the afternoon saying that the bus is cancelled and told me...

We would like to bring to your notice that one of the Packages of LR No.[protected] dt 15/11/13 have been interchanged at the time of delivery, at ADIVTA, we have brought the same to notice of the Delivery office at ADIVTA, but they are saying we have recd this package, we request you to look into the matter and track our missing package as it is a machinery part....

This is an complaint to inform you that the PNR 12744417 suppose to get down at dharwad. But your persons didnot wake up the customer at the destinated place resulting the straight away went on bye pass. All of a sudden, the custmer noticed that the bus is already reached MK hubli. Immediately it is informed to the driver to stop. The customer got down at MK hubli instead of Dharwad i.e., 55 kms away from Dharwad.

Just imagine...

I have booked a ticket at VRL office mangalore in sleeper for my sister prabhavathi senior citizen in VRL Bus for travelling on[protected] from Mangalore to Bangalore After confirming that the Bus dropping point at Banashnakari and Devegowda petrol Bunk.(Your Online booking showing these points) The Bus KA-25- C-8550 left mangalore at right time , However concerned staff of the Bus droped my sister at Jayanagar Bus 4th Block terminus informing...

1. PNR NO 12496902 / SRIDHAR / 02.09.2013 / RAJAJINAGAR TO BELGAUM A/c SL/ SEAT L7 / BUS NO 806
2. IT WAS RAINING / I REPORTED AT 9.30 PM AT RAJAJINAGAR VRL OFFICE OPP POLICE STATION
THE PERSON AT THE COUNTER CHECKED THE TICKET AND WROTE BUS NO AS 806 . HE ASKED ME
AT 9.40 PM TO SIT INSIDE THE OFFICE AS IT WAS RAINING OUTSIDE . HE TOLD ME THAT THEY WILL
ANNOUNCE BUS NO AS SOON AS IT ARRIVES...

sir I booked two tickets to Bangalore, one from nipani and other from belgaum....in nipani VRL OFFICE on 22nd aug 2013. due to mistake from VRL office boy the both tickets were booked from nipani itself. When I noticed message in my mobile for confirmation of registration I got to know that both seats were booked from nipani itself. Now the matter is my family member (woman passenger) is waiting in belgaum near RAMDEV HOTEL infront of...

We had booked a courier using VRL Courier with consignment no :[protected]. The material was interchanged and the required material was never derived on site. When we tried contacting them they accepted the mistake. But refuse to Take any action. As a result we haven't received the same the material which was booked on 8 -6-2013...

I work for a software company as software engineer in Bangalore. Every weekend i visit my parents in hyd. As my office timings are from 10 Pm to 7 AM. I prefer traveling in day. As usual i got my ticket reserved for Monday (29th April 2013) for 10 30 bus from miyapur. so that i can reach Bangalore by 8 pm and i can attend my office from 10 pm. But at 9 am VRL has sent a message telling that the bus has cancelled and we were shifted to another...

Dear Sir

I have booked a parcel through VRL .i went to collect the parcel (L.R.NO[protected] from the VRL Logistics branch office in marthandam,Kanyakumari district,Tamilnadu.The person behavier is very bad and rude as if he is giving me free of cost and asking unnecessary question to me i felt so bad on the issue and i want log a complaint to VRL please help the VRL to take action against VRL staff in marthandam Branch.br...

Hi,

I booked ticket through online for January 2nd from Mumbai to Mangalore. When i tried to find out the availability of buses, because of Bharath bandh on January 3rd i called VRL Kharghar navi mumbai agent number 27745200 which is near to my boarding point. The agent was so rude and rough, he does not have patience to listen my words and not ready to give proper contact number also when I tried 3 to 4 times. And he...

Booked a courier through VRL LOGISTICS from Delhi To Hyderabad, they said material will reach with in 4-5 days, booked on 30/5/2012 with Bill no[protected] and when contacted on 4th June they say that material is dispatched on 3rd June and not on 30th May.
Even after dispatch on 3rd June material reaches Hyderabad on 7th June and they are still not able to deliver the goods.
They say material is in there warehouse and they don't...