VRL Logistics / VRL Group Complaints & Reviews

I have missed my flight so many times due to the wrong information provided by the vrl company. They people just to earn money can sell lie easily it doesn't matter to the company whether the wrong information provided by them affecting to the customers or not. They people know only about making their money. Very sad vrl. Right now i am traveling for bangalore and i have flight at 7am the vrl promised me to arrive at bangalore at 4 am...

[protected] numbered person from vrl logistics - we have booked for packing and moving from hyderabad to bhimavaram 3 days back. We have been following up if he is coming on time. Even today morning he said he is on the way and from afternoon he is not picking up the calls. He is giving his mobile to other person and giving excuses. There is no response and we are frustrated calling him 100 times. Customer service number doesn't work. The...

I have borded one o[censored]r buses to reach bangalore from mumbai on 14 evening. Bus vl no. Py/05/9253 was supposed to reach pic up point at 5. Instead reached at 6.15. Agreed it was bcoz of rains n jam. But is it fair to stop the bus for dinner at 12.10am? Tat to in some remote place. Is tis d time to have dinner? Advice me who is supposed to be blamed n who sd suffer.

Just bcoz bus is late.. Tat does mean tat divers can be so...

Respected sir,
I the undersigned the most respectfully submit fuvelines before your kind honour for needful action, i the proprietor of bee pee creations, kalaburagi (Gulbarga) bearing gstin no. 29crzps4548h1zo. I used to purchase the marriage invitation cards from marvel card gallery, bengalure, and prince card creations, bengaluru since last 6 years. They used to book my consignment through vrl logistics ltd. Bengalure.
The...

Hi all. On 6th vrl people came to my house packed all things from bangalore to hyderabad they need to move my things. They were delayed by 24 hrs in tht they damaged all my furniture. Nd lost fittings also. I strongly recommend pls don't take risk and choose vrl for transportation. They don't deserve to be in the industry as they are totally unprofessional....

The service is really pathetic. Wht they are promising while agreement they are far away in reality while giving the service. They misplaced the screw of my bed. My freeze nd another bed, scooter all are damaged. The person from vrl nt agree to assemble my dinning table nd centre table. While agreement the person sandeep from vrl agreed for everything. He charged 360 rs as document charge which he didn't give in quatation. I doubt and nt...

LR no [protected] booked dated[protected] from Delhi.. Even after repeated follow by mail n calling customer care, informing them about URGENCY of material. It is still laying at Delhi.

Now the situation worsed, since I am not able to fulfill my commitment people are about to cancel the order.

Who will pay for my loss.

Today when I called on customer care no, the executive instead of apologize...

Dear Sir / Madam,

I need to make a complaint based on the delivery of the product

I'm Running a Company at Panruti, Tamil Nadu. I ordered some materials from Mumbai. The Supplier Promised that they would send the material through VRL, From Mumbai to Panruti. The VRL officers by Mistake sent the materials to Cuddalore instead of Sending it to Panruti. The Customer service not responding me properly and they are...

Dear sir,
My material got stuck at vrl nagpur due to not submit of form.
When contacted vrl logistics they told to talk and submit at vrl logistics mumbai (Goregaon)
When we contacted them and narrtaed the whole story they told talk to vrl logistics in nagpur.
When contacted in vrl logistics nagpur they told me to contact in vrl goregaon.
No proper reply was given by them. And talk was very rudely (They...

I have shifted good from pune to vadodara. The person who came for cotation bluffed and give less amount of cotation so that i can give contract. Then after packing charged doubled. Also person came for packing spoke very rudely and loudly in residential area. Absolutely unprofessional. Then took full payment before delivery. My good reached vadodara completely soaking condition. The person came was asking for 2000 rs saying vrl pune person...

We ordered ayurveda medicine from arya vaidya sala kottakkal to their authorized dealer shop in chikmagalur karnataka state.
In every month we get the parcel boxes in very damage condition, and many time i complaint the parcel boys about this matter.in this time i get the medicine in very damage condition and 3 boxes of medicine around inr 24000 are fully wet and the bottle details also in very poor condition. How we sale our products...

I thought that vrl logistics is one of the reputed and trusted firm in transportation of vehicles but they proved me wrong by damaging my vehicle when it was transported from mangalore to bengaluru.
Both the end grips were missing.
I dont understand how my rear number plate was broken, in fact it was missing and some broken material was hanging through the bolts.
Scratches.
Right hand brake lever was broken and...

Dear sir
We booked goods from ambala cannt to tadipatri. Of andhrapradesh. But your vrl staff booked to anantapur instead of tadipatri. This is second time same mistake has been done. I hope your transport service very excellent and accurate. But your staffs mistake will spoil your company good will. How will we bare extra charges from anantapur to tadipatri. We are not going to pay any extra charges. Another thing is that your staff...

Dear sir this is prakash owner at jk. Electronics rajahmundry. Ap. This is to inform u that the freights o[censored]r transport are very high. Today i was all shocked to hear 12 box from delhi to rajahmundry costing me 10500 rupees. Few days back i received 4 box same size as now that coated me only 1940 rupees. So this is not fair at all. So pls i request u to look in to the matter as early as possible... One more thing i have to say sir ur office...

This is utmost sad that such a good service throughout other part of karnataka is good but in the same way buses starting from Mumbai doesnt have proper manner drivers and buses are always late atleast by 2 hours. Last day I was travelling from Pune to Bellary and departure time was 10 pm in night. I rushed to stop as I was getting late and was there 15 mins before departure (10pm as mentioned in site). When I went there co-ordinator stayed...

Although my car accidentally damaged, but there was no dents on body except the lower engine damage. VRL hyderabad branch people miss handled the car whilst lift and shift, they accepted it and they are giving lame exuse that it usually happens that car gets dents while using crane for lift. I have been given to understanding that the lift and shift damage would be there nor about the insurance during lift and shift. I am so unhappy with...

Mahadev silk mills.L3065, surat textile market,
lr.No.[protected].From mysore to surat,
i have submited the lr from 19.6.2017 to transport but they delay the delivery by telling that the parcel is missing or unabel to find the parcel, today 10.8.2017, i got the delivery of parcel and in that i got 1pcs short, it means the transport or the member handling charge of it remove 1 saree from the parcel and today the transport is...

Lr no [protected]

Dear sir

We have not received the parcel more than 3 days. The parcel reached the branch office in chennai t. Nagar branch 3days before, its a delivery parcel and we have another received the parcel. No response from the branch office.
We are one of the very good customer for you r company
Frank educational aids pvt ltd is our company name

Pls take the immediate actionbr...

Dear sirs
I had sent material vide consignment to ms arius formulation vide lr [protected] dt 16.6.17 to forward at //pdymtp pondicherry muthirapalayam (Tn) however the shipment reached chennai broadway

While booking consignment we informed vrl vasai to follow our old lr no
Please refer our earlier lr no [protected] dt 20.4.17 which is correctly send to pdymtp pondicherry muthirapalayam (Tn)

However...

I have a ticket booked for today from Mumbai to Bangalore. I have been asked to reach vijaya nagar at 1:15 pm. I reached on time and found a mini bus coming at 1:30pm. I boarded that bus and he dropped me at some place near anand rao circle. The driver told me to go walking 500meters with my luggage to vrl office. I reached office and found that the bus is of 4pm and they want me to wait for 2 hours. This is really no acceptable that ur company...