VRL Logistics / VRL Group Complaints & Reviews

Our consignment no [protected] is booked on[protected] bhiwandi to chennai we are not received still 22-03-18 your gps tracking has not on this vehicle from bhiwandi to banglore vehicle and it as hold on banglore at 19-03-18 at 9:49 am but it has mowed on 20-03-18 at 2:26 pm it as reached on 10:19pm still now they dent unloaded we went to receive the material at 22-03-18 at 10:00 am to 2:00 pm their is a irregular response form office person...

Hello;
My complaint is against courier delivery. While booking the courier your fellows will say the product will be delivered to door step and will be taken extra charges, the issue rises at the time of courier delivery from your delivery persons and getting call that we dont have service to deliver at my address location and saying to come to office to pick the courier.
If you dont have service to deliver at address, why while...

Dear sir /madam

Our vendor spectrum aqua pvt ltd, new delhi booked to deliver to nr northeast enterprise, guwahati with consignment no [protected].

First of all, the guwahati vrl logistic has misguided us regarding delivery of product and when we approach to collect, the given us some packets which are not the packets sent by our vendor. When we contacted in guwahati, very poor response....

I parceled my bike from thirthahalli (Shimoga) to bengaluru. When i came to collect my bike, they told to come after an hour. I came after 1 hour bt the same thing happened again... So totally i came 3 times yesterday bt no proper response to a customer.
Today i. E march 9th i collected my bike by the indicator is damaged. I have paid ₹2035 for the parcel, is this the condition of the bike?.. If i ask about the damage, the response...

Dear team,

I trusted on vrl groups (Bangalore) for delivering my bike and mixer at my home location i. E bhusawal maharashtra from bangalore electronic city. As promised by mr. Sandeep sagwan (Bangalore contact person from vrl) i opted for door to door delivery and paid the money according to that on 22nd feb 2018. However the bike is still not delivered and its with bluedart hub at district location (Jalgaon). As per bluedart...

I had booked a semisleeper ac coach from manipal but later due to delay the bus couldn't make it and i was changed to a non ac sleeper coach. And in the middle of the journey there was a problem with the bus. We were changed to government ksrtc bus and were supposed to pay extra for our travelling. I either need a proper explanation or a refund of the extra expenses....

Worst customer service by gokul hotel borivali and misinformation given
Really frustrated for the fact that how people can lie just to get a bus booking!!!
I am a frequent traveler by vrl n prefer the service offered but after this experience i will think otherwise
While booking the agent at gokul hotel promised me that the bus will come to wear that's the reason took a sleeper. Bus starting at 2.30, but to my shock at...

Dear sir,

We are regular customer from your side but we have observe 2 types of complaint

1. Kirti nagar branch ([protected]) not pick my phone for status payment received or not previous 3 days. Builty no-[protected] all payment deposit from our customer shree rama mills.

2. Secaundrabad branch is not handling material our customer avi steel.

Our customer is irritating for this...

Lr no: [protected], (From:delhi, to:davangere) (Description-pb books) i received call from vrl logistics from davangere that the package has arrived and i can collect it... But i m visiting since two days.. But i'm not able to find my package and the computer handling staff is very arrogant and the staff also very negligent.. No one is helping out... I need that package so bad... It has books that i need for my exam...

My consignment no.[protected] & [protected] was booked on 2nd jan, 2018 from delhi kashmiri gate to rudrapur vrl and e way bill no. Written on bill. From 4th jan material not loaded for rudrapur from delhi north tpt after 2 days i had call in delhi office they said hard copy of e way bill not attached after 15 min e way bil mail on vrl id which was received by msg on 6th jan they said material dispatch today and same thingh repeated on 7th...

Sir

I am from panchmukhi granite jigani. I book my item from udaipur on[protected] to jigani.
Item lr no is - [protected].
I want material today urgent in jigani.
If you not give delivery today. My customer cancel order of machine and will be loss of 150000/
Please make sure my item delivery today before 5 pm.

Regards
Sukhdev
Panchmukhi granites
Haragadde jiganibr...

Ref. To consignment no. [protected] dt. 4.11.17 (Vrl hubli) no. Of packet booked 2 no. (Total sheet 10 no.in 2 packet x 5 no. Each packet sheet)

& [protected] (Vrl pune) no. Of packet booked total 36 no. Packet (34 packet of 5 no. Each packet sheet) & 1 packet of 4 sheet & 1 packet of 2 sheet)

We have booked our acp sheet material from vrl logistics ltd., tikri border, delhi branch to above mention vrl logistics...

Worst service by vrl
Today i got my goods but its damaged 3 case of goods it contains medicine 4 of my cough syrup are missing and staff says it damaged by monkey's instead they store my goods in godown they layed it on truck
No one responsible for this worst service and so negligent they are..
If my problem is not to be shortout then i will never use vrl and told everyone about today who use vrl...

Sir, aaj me abhi dt.21-12-18 ko bangalore se ahemdabad ki volvo bus 8867 me betha hu. Abhi me vadodara ke najik se complaint kar raha hu. Aap ki gadi ka driver bilkul kharab driving kar raha hai. Gujarat border se me dekh raha hu ki vo ek bike ki tarah gadi drive kar raha hai. Mumbai aur surat me customers lene ke karan gadi city me li aur late kar diya. Ab full trafic mr zigzag gadi chala rahe hai. Aap ki gadi me camera hai. Dekh lo. Aap...

Dear Sir, we book one carton box to Goa at Mapusa location but it was mistakenly book at Margoa our Booking No is 23741492 dated 29.11.2017 at moolakadai chennai branch and i got one more information about your loaded vehicle met accident our customer is awaiting the material it is urgent i hope u will solve the problem at the earliest.

Thanks

BM Healthcare
A.Manova
[protected]
Chennai...

The bluepay max pvt. Has send product to raichur and track no.24703565.
Product delivered to unknown person ([protected]) by the raichur courier on 16.9.17.
Many times approched to vrl counter they are saying we will check it. Till today they have not clearing.
Plz koli in to matter ae earliest.
Thank you.
Gonappa.
H. O.1-11-66/1, basava nilaya, kakateeya colony, dady colony road, raichur-584101.br...

I dispatch goods which is in 3bag on vrl logistic ltd.
(Branch - babarpur, delhi) on 25th oct, 2017.
Its been approx 45days the good were not received by party in karim nagar
(Telangana).
Very poor service.
They are only making fool of people
I have complaint on custmer care but no response is get from there side they only say we are looking for it.
I cant able to give the goods on time...

I should have get my parcel from surat to chengalpattu. It's a bad experience we had with vrl that they delayed to deliver the parcel even though it reach the chengalpattu office. And because of the delay i lost my order. Never ever dare to have business with vrl again. Very worst customer service. You should compensate my loss. When you can't deliver on time why should you take orders...

We booked a parcel from vrl logistics tikri border branch to hosur branch. But when the parcel reached at the destination it was tottaly wet by hazardous smelly chemicals. When we spoke with tikri border branch they said that cleint will get the claim. And its been month we are mailing them for claim. 12 mail we have sent them and not received any response. Such a very poor and worst behaviour. Parcel value is rs.30000/-. Very poor pior and...

Sir,

Below is the details off my builty that how much delay they do.
Generally normal transport take delhi to pune (1400km) in 7days.
But this vrl takes 15 to 20 days so please consider my complaint aganist vrl.

Due to this delay my company already in loss, we loose the order so i demand to compensate my loss.

My company details:-
Electrower technologies pvt ltd.
Corporate...