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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 64

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S
s.jayakumar
from Mumbai, Maharashtra
Oct 6, 2008
Resolved
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non delivery of important material. booked on[protected] at chandigarh to Nellore A.P. kindly trace the material where it is.
Aug 14, 2020
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
material has been despatched from Bangalore to Renigunta through VRL Logistics on 31.10.2009 till now the material not yet reached to Renigunta office.

LR.NO:[protected] LR DATED 31.10.2009
dear sir

please send the this l/r position

L/R.NO.[protected] DT 10/05/2009
ICHALKARANJI TO CHENNAI BOOKING

PLEASE SEND THE POSITION IMMEDIATELY

THANKING YOU
This is to inform you that loss of some item sent through your courier service. We have sent five packets containing certain electrical items from Mumbai to Palarivottam(Kerala). But some packets was forcibly opened, and items worth Rs.15, 000 were missing. This is happening for the third time.

Vrl no.[protected] dated[protected]

Kindly look into the matter and clear the issue.
Sir, My parcel has been despatched from Nagpur on[protected] and the parcel office person said in Nagpur that your parcel will reach directly to your home within 3 or 4 days. but today it is[protected]days) and i have not received the parcel. I wanted that parcel very urgently so i booked in VRL thinking of good and fast service. My LR Number is[protected]. Please make an arrangement to deliver the parcel urgently. My contact number is[protected]. Thanking You, waiting for the fast delivery.
Worst VRL Courier service I have ever seen in my life. I couried from Hubli to Pune on 3/Jun/2001(Docket Reference:[protected], even after 4 days I am calling them, they have no clue what has happened, why it did not deliver. I am frustated that it could have been even sent through ordinary post, with little delay and with more care I would have received. Every time I call them they say we have ordered for delivary, we will call you tommorrow, same dialogue they repeat.

First of all their area of interest itslef is not courier, I donot understand why the hell they started that business without proper orgranized service, Worst ever part is

>>>No online tracking(Online also like there employees only no idea)
>>>No Customer Support
>>>If you want to catch actual who is responsible, you need call up there varur office, corporate office, cargo office and all VRL business units office then only you will end up in reaching original , finally he just says I have no idea will call you tommorrow.

My humble request please do not go for this VRL Courier service yet they do not have proper network in their own hand.


Sadashiv Madiwalar

VRL Logistics — cancellation

Hi,
I booked ticket through online but when I trying to cancellation because of Karnataka bandh at sep 06 its showed some technical issue, I called [protected]/[protected]/[protected] for about this issue but they are not respond about my issue. I loss amount 430 Rs because no cancellation done for my ticket.
Consignment No:[protected] has reached chennai from Ahemedabad. People received it in chennai and not handed over to us. Ofcourse, it is marked as gummidipoondi still we had not able to track the material where it is available.
The material is very urgent and it landed at 8-10-12. Kindly inform us where it is lying and we require very urgently.

Balasubramanian G.
AGM- JUMBO BAG LIMITED,
75 THATCHOOR KOOT ROAD,
PANJETTY, PONNERI-601204.
Hi.
This is jayaprakash from salem tamilnadu, am regularly using VRL logistics for transfer my goods, in salem prabath office one lady and one boy is there for billing, they are not properly answering for customers, and not they are respecting customers, , and goods packing also damaging, ,
Dear Sir,
I have to receive some material from Green Lite, New Delhi. they have informed that, they have been sent it through you, since i have not received any material, please let me know on which date it may be deliver to me.

Date 26/12/2012, no[protected]

Thank you,

Sandeep,
Puttur (Mangalore)
D.K
Dear Sir,

Material sent from SUART on 14/07/2012 for PARAVATHIPURAM. LR No.[protected] plz give me Address & Ph No, Concern person Name where the parcel delivered
ME TELEPHONE NO[protected]
Very urgent
I had book a Ticket in VRL by online(A/C Seater) from Bangalore to Hyderabad on 16/04/2013. the pickup point was near hebbal Police station(Bangalore) and the timing was 11:10 pm. I reached Hebbal by 10:45 pm, Till 11:30 pm bus din come. Around 11:40 pm, I saw Speedy VRL bus was coming which din stop near hebbal. As I have to office at 9.30 am in morning, i had to claim another bus. I lost my 550/- INR which i paid for that vrl and along with that i paid 700/- INR for another bus.

Cheaters
please send the this l/r position

LR NUMBER :[protected]
DELHI to CHENNAI
dear sir

please send the this l/r position

L/R.NO.[protected] DT 20/12/2013
MUMBAI TO PUNE BOOKING

PLEASE SEND THE POSITION IMMEDIATELY

THANKING YOU
Very worst logistics. No proper tracking. Customer support also not answering properly.
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    B
    B Nagaraja
    from Channapatna, Karnataka
    Apr 21, 2008
    Resolved
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    Resolved

    Dear Sir,
    I had booked a Vehicle Make TVS APACHE 160CC RTR the LR NO. is[protected] dated 17 apr 2008. from VRL Logistics Yelahanka Branch Bangalore to VRL Logistics BarakatPur Hyderabad Branch, which cost me Rs 1900 and Rs 200 towards packaging. The vehicle was received by me on 21 apr 2008, in a very bad shape with one mirror missing (Right side Mirror) and the tank has been dented (it seems there were some other heavy boxes etc placed on the tank causing lots of scratches and dents). The oil pipe and assembly has been cut off from the petrol tank. The rear handles have worn out ( seems due to heavy boxes etc placed on the bike the chrome paint has worn out making it look very old. The Wind wisor over the head light has been broken.

    It seems the VRL Logistics people are not professional to carryout
    such jobs of vehicle transportation etc and has caused me a lot of agony and pain as their response to my queries are vague and harsh. Being a Senior citizen it has caused a lot of mental and physical anguish to me. The staff of this company has the habit of asking for bribes over packing and delivery, it seems my denial has cost me so dearly. Now it will cost me another Rs 1500 to get my vehicle repaired. Your advice over the matter is eagerly awaited.

    Hope I will get justice and a remedy for the anguish and pain caused.

    Thanking you


    Yours Sincerely
    B. Nagaraja
    Aug 14, 2020
    Complaint marked as Resolved 
    material name: joint closers docket no.[protected] dispatch date 13.01.09, from hyderabad - kolkata

    kindly sent material details

    regards
    jajesh k
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      L
      lakshmirubber
      from Pune, Maharashtra
      Mar 19, 2008
      Resolved
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      Sir,
      I have received a consignment from Banglore of silicone rubber weighing 400kgs in 20 boxes, out of which three boxes are in open condition, while taking delivery of goods the Stores manager Mr Mani told me that, the boxes are verified by government officers so they are in that condition, beliving his words, i requested him to make the weight of the boxes which are in open conditon, but he informed me that the weighing instrument is not available, to weight these boxes they have to carry to the booking office, which is a distance from the stores, so he assured me to carry these boxes to my permises and satisfy your self.
      When i informed about the shortage in one box, he replied that he will search in the stores. After several contacts with Mr mani, he is telling that no material is available with me and arguing to claim the short material with the sender at banglore.
      Please help me in this regard.
      contact no of Mr mani - stores Manager[protected].
      regards
      Manish B Jain
      Aug 13, 2020
      Complaint marked as Resolved 
      RESUME
      NAME: - Raosaheb Babarao Shinde.
      Contact: - [protected].
      Professional Information

      Educational Qualification:
      Sr.No. Examination Board/University Grade
      1 B.Sc(Mathematics) Pune University 1st Class
      2 H.S.C. Latur Board 1st Class
      3 S.S.C. Latur Board Distinction
      4 MCM Pune University Appearing

      Other Qualification:
      • MS Office. Microsoft Office Access (2003/2007).
      • C, C++, Data Structure.
      • Engineering Drawing.
      Other Skill : Ms .xl, Pivot, Mail merge-letter, labels, Maths all Formulae, Statistics all
      Formulae (Coefficient, Variance, Regression, Hypothesis, Ratios, Poison
      Distribution, Normal Distribution, Expectation, Population, All Graphical
      Population & etc.), V, H Lookups other .xl command.
      Work Experience:
      I. Reliance Communication Rent Team, Project Team.(One Year & 5 month)
      II. Ghorpade Construction (Nine month).

      Job Description: Work doing Manually, Excel, & SAP System.
      1. MIS off the office rent data G/L wise. MIS of WBS element. Vendor account
      Data. Open entries reversal Entries Checking and reverse. All other MIS.
      2. Amendment the Quantity of Construction
      Trenching & ducting, all Type of Soils, All Type of conductivity,
      Local Management Charges, All Type of DWC & PVC Pies Related, OFC Conventional, Cable Puling & Cable Blowing Etc. Other Related Work.
      Put the Standardised Rates.
      Find out the Site Wise WBS Elements.

      3. Amendment Electrical Work
      DG Related Work, SMPS Battery Related Wok,
      Tower & Shelter Related Work, AC Related Work & Other Related Work.
      Enter the WBS element each Electrical Element.

      4. To Create the PERCHASE ORDER
      Create the all type of Purchase Order Specially SCR (Scope Change
      Request) PO.
      Create PO All type Of Companies.
      Maintain the Data Of SCR PO.
      5. Maintain the Data of Desial Filling Data OF sites.
      6. Create The PO Of vehicles & Amendment Of vehicles Extra KM,
      Night halt, Toll charges & Other Related Work. Booking The PO Various Cost
      Centre.
      7. Rent Team solve The Problem Of Vender
      Paid Rent of Vender By Using various Cost Centre and various G/L Code
      Maintain the Data of Offices and Sites by using Site ID.
      MIS of the entire above related field.
      8. MIS done & Reconciliation of bank Ricoh.
      Daily basis done bank Ricoh. MIS of monthly, quarterly, half-yearly & yearly payment & reconciliation budget MIS of budget. MIS of TDS.
      MIS of Service tax Amount. Reduce Amount of PO.

      Language Known: English, Hindi, Marathi.
      General Information

      Address:
      C/o – Mali Shrikant Rohinikant.
      H No. 736 S. No.30/5 Bajirao Nagar Tikhe Scheme,
      Near Queen Residential, Near Maske Residential,
      Ambegaon behind Bharti Vidhyapith Pune-46.
      Date of Birth: 19 Nov 1984.
      Gender: Male.
      Other Activities: Reading Book, Drawing Paintings etc.
      Hobbies: Playing indoor game, Cricket &watching etc.
      E-mail: [protected]@yahoo.co.in .
      Contact no: [protected].
      If given a chance to serve in your esteemed organisation I will do my job with best skill, and knowledge and to your satisfaction.
      Signature.
      Raosaheb Babarao Shinde.
      RQ[protected]
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        R
        RAVINDRA V KADKOL
        from Chennai, Tamil Nadu
        Feb 27, 2008
        Resolved
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        I booked the ticket for my father and mother aged 80 and 75 years old to Dharwad for journey Dtd 26 Feb 2008. My parents boarded the bus at vashi at 11-30 PM, witch was to arrive at vashi at 10.30 PM.
        The details of volvo bus is as below:-
        Bus no:- 8898 From VT to Hubli.Dtd[protected]
        Arrival at Vashi :- 11.25 ( supposed to arrive at 10.30 pm
        Seat no :-5 And 6
        I requested the driver to stop the bus if my father requests for toilet , as my father is facing problem of prostate glands.
        At vashi the driver agreed to my request but stopped the bus after around 30 minutes after his request/s.
        Finally my father forced to urinate in bottle while traveling at night.
        My self with all my family members ,friends (around 50 persons) travelling in VRL buses since 12 years from mumbai.
        This is my kind request to your management to tackle this type of situations in future & instruct the bus staff to assist
        senior citizens. Or otherwise you will loose your regular passengers in futures.
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear sir,

        I had sent one parcel( Steel samples around 5.5Kg) to Hospet through VRL courier on 13.03.2009 from your Chakan unit, Pune. Receiver name is Mr.Pomesh.K. Manager-QA Hospet steels limited Hospet.

        As confirmed by me from Hospet that only the Empty Box is received at their end & samples were missing. I repeatedly followed with No: [protected] named Mr. Niranjan but still no feedback on the issue.

        My details is Bill No:[protected] dt:13.03.2009, chakan VRL Branch.

        I'm getting the calls repeatedly from them for not receving the samples.

        Matter is serious.Kindly look into the matter.

        Regards,

        Udaykumar.Jadhav.

        Cell: [protected].
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          N
          Nagaraj
          from Hyderabad, Telangana
          Feb 24, 2008
          Resolved
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          Resolved

          My issues is, 4 bags of rice was sent via the above LRNo from Bellary to Bangalore on 12/01/08. Out of 4 bags, I was able to get only 3 bags in Bangalore and I was told that there was short delivery of 1 bag of rice and was promised that it would be delivered soon.

          Right from the day I collected 3 bags until today, I have been trying to contact various persons and unfortunately my issue is not yet sorted out. Some of the reason I am hearing are
          1. The delivery at Mysore-Road Office was supposed to happen from Bellary road Office and it is not yet delivered
          2. From Bellary-Road office, it is some where in Tumkur-Road Transit
          3. I am asked to contact all these offices my self as "Call from Customer" would be taken on more priority rather than call from "VRL Mysore-Road" Office
          4. I am asked to call the following people at following numbers and trace my bag
          a. Devaraj - [protected] (Mysore-Road Office)
          b. Prakash - [protected] (Tumkur-Road Office)
          c. Mahalingappa/Noor Ahmed/Uday - [protected], [protected]
          d. Ram Murthy - [protected], [protected]
          5. Talking to all these people were useless as none of them owned the issue to be solved. All they try is to talk some bull and ask to call again.

          I have called the above number at least 25 times and finally got the response that the bag is lost and they will settle the claim. However, they have one more new issue now which they feel is my responsibility to sort that out, that is, at Mysore-Road office, the claim book is not there and it has to come from some stupid stationery facility. When I did mentioned that I am not interested to listen to this and would probable go to Consumer court, the response was, “Please go”. My efforts to get the telephone numbers of senior VRL folks from the Transport office was also not successful.

          Can you help me in getting the short delivery?
          Aug 13, 2020
          Complaint marked as Resolved 
          my goods ditaily way bill no[protected]
          i sumitra pharmaceuticals, BHUBANESWAR HAVE A STOCK FROM BANGALORE TO BHUBANESWAR FROM AVYUKT PHARMACEUTICALS(BANGALORE) THE WAY BILL NO IS 21W-[protected] PLEASE INFORM ME WHERE IS THE STOCK NOW? MY E MAIL ID IS [protected]@rediffmail.com
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