VRL Travels Complaints & Reviews

I have been travelling with vrl travels from Mumbai to Belgaum and vice versa since 1 yr but my last three travelling experiences were horrible with vrl travels.Last month twice during my travels from Belgaum to Mumbai and vice versa I was bug bitten .It was so horrible I could barely sit on my seat.I again came from Belgaum and water was falling on my seat ....

To: Owner VRL, Bangalore. From: Pavan Kumar Bangalore Today we started our journey from Surathkal to Bangalore @10:05pm with MultiAxle Volvo and the ticket price is 1200 Rs with the allocated seat no 32 & 33. Worst maintenance vehicle, making sound badly. We can't offered to morning as it is irritating very bally. I want to lodge a complaint against this on immediate basis. Pavan Kumar....

I booked 2 tickets from udipi to mumbai was travelling with my daughter, while bokking was assured that the bus will drop us at Borivili thats d reason choose vrl, on my surprise was told in chembur that we will have to change d bus as the current bus that we are travelling have to go to hubli bus no c9173 ??? The bus driver n d conductor did not have a clue just said v cant do anytime ? So my question s when v travel with kids we look...

Sir, I am travelling in your bus no k 25 c 9558 from bangalore to athani . It leave anandrao circle at 8 am correctly but after rajajinagar it was stopped around 1 hr or more for only 2 passengers without caring all the passengers in bus.. It was reduculus.. All o[censored]s have job or other work so this type of service affecting very much.. Very disappointed.....

I booked ticket on may 18th may 2015 from Goa to Bangalore and date of journey was 20th may 2015, due to some family emergency I had to cancel the tickets so I cald goa helpline to get the number and they didnt had Ponda VRL agency number so they gave me Verna's number. I called them and asked for Ponda's number so they gave me one managers number [protected] and in the first instatnce he didnt pick my call so I called so many other agencies...

I recently travelled by VRL travels from Hyderabad to Mumbai. It was a Long weekend so after a long i got spare days to visit my close relatives. But I noticed the rates for transport was not regular, usually they charge between[protected]k, but this time I literally sent 2800k for single way ticket. I remember VRL travels used to promise about their fixed rate policy at the beginning, I think they just faked it to get publicity. I must...

I was in the Mumbai Bellary I-Shift Multi-Axle Volvo A/c Sleeper Coach (KA25/D4835) bus at seat U20 on 29/04/2015. The bus stopped for dinner at food court hotel in pune. After coming out, the bus was locked. When I again went my Acer laptop & bag were missing. I inforned the driver and his assistant. They told we can see CCTV footage at Hubli. At Pune Police Stn also they told to see footage first and then lodge complaint. At Hubli the...

I would like to express my disappointment from your VRl Travels unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I have to submit this letter of complaint hoping for a fast action and better services for your customers. On 6th of April 2015 I have planed my travel from Pune to Bengaluru by your travels. (Received message from your company Ashutosh TR. NO 4277147...

We booked multi axil volvo ac bus from banglore to goa but before one day they send msg ur bus is cancelled we will arrange another bus but they didn't send any confirmation msg and that too not responding also they r very irresponsable don't preprefer this travels...

I booked my ticket online and I was given a contact number on e-ticket for details. Before leaving home as th address was not informative . Whilst I called the number over 5/6 times no one answered . I asked th agent who calmly replied it is just a agent and not VRL office for me to question him. I then had to buy medicines so requested him place to keep my carry bag to which this dude replied that things will be stolen though the bag...

I booked Multi-Axle VOLVO A/c Semi Sleeper bus for my travel from Bijapur to Bengaluru on[protected] Sunday. Bus had mechanical problem and got stopped before Hospete around 12.15 AM. Till 3.00 AM it did not get repaired and there was an 2+2 executive substitute bus sent to our place. Finally after lot of struggle and late night wake up on the road, we got a bus to bengaluru. Bus reached to Rajaji Nagar at 10.45 AM.I had booked Volvo with...

This is Abhijit working for IT company in Bangalore. I am frequent traveller of VRL travels.In my recent travels I had very worst experience travelling with VRL travels. I travelled from Bangalore to Nipani on 13/02/2015, my bus number was KA 25/D0658, seat number L25, TR No - 3887209. This bus got stuck in between the route around 3.00 AM to 4.00 AM. They stopped almost for 1 hour and after this they asked to change the bus. People were...

I am Prasad Pai working for a Private limited company in Bangalore. I am writing this message to explain you the experience I had with my recent travel with VRL. Till 13 Feb i was having a very Good feelings and Trust about VRL, but in 1 day VRL lost its reputation and made me suffer the entire journey, Spoiled my total plan of visit to my hometown, and my wife had to go under a trauma.. its been a night mare to me and my wife who were...

I had booked ticket to hyderabad from pune on 31st of january. Bus was cancelled and i got message about that and in that they said to collect money from any VRL office. I reside in wakad pune, i cald katraj office they informed me to collect from Lucky travels situated in wakad bridge. I went thrice to their office they said they dont have money. I just cant expect this from such a good travel and im a regular passenger of VRL. I hope...

Hi, I have booked a ticket using red bus for today's pick up from Vizag to Bangalore. the seat no.9 and I have no idea who will the other person in my beside seat. After accommodating the bus, the bus service team taking to me in a rude way as I have picked a seat beside a lady, so I should go back. My first concern if it's a single lady why red bus let me book a ticket 5 days before and also the way team has responded is very worst and...

HI All, I booked the ticket through the Abi bus ticket booking services, I received the message with the Seat details with with contact numbers but when I called to the numbers provided in the message were invalid, received the responce from the phone as wrong number. Other one is while booking online shows pickup point is available but actually there will not be there pickup at that particularly that place and we need to go and board...

I booked ticket from Pune to Bangalore and the bus timing was 2:45.They sent me a message half an hour before for cancellation of bus.I request you to take legel action against VRL travels because on the next day my interview was there and because of this travels i lost a golden opportunity....

I was travelling with VRL travels on 6th November 2014 was unable to reach the my destination i.e. Torrangallu from Mumbai. The VRL bus in which I was travelling was KA 25 P 7926. I had to attend an important meeting with Managing Director of the company at 9:00 a.m. First of all it was not informed to the passengers that the bus might get late. Even after getting late the bus driver was answering in a very rude manner to all the passengers....

I have travelled with my family from Udupi to Mysore on VRL on 26th October - Bus number - KA 25 D0882, Seat Numbers -U22, L20, L21. I am a regular commuter on Mysore-Udupi route and I always preferred VRL for its bus and service quality. However, the latest incident raises a questions about my choice. We had three luggages that we had kept in the bus boot space on arrival. At Mysore, assistant crew[cleaner] of the bus Mr. Manju demanded...

Name : Abhijith I booked 2 tickets from Mangalore to Bangalore, the bus is VRL airbus, they taken 1200 per head, the Departure time is 10pm but they departure at 11.30pm and stopped the bus near uppinangadi more than an hour to pick up 2 pasendure from another VRL bus, and arrived at 10am to anandrao circle(Bangalore), they mentioned that arrived to Bangalore at 6:30am, one of the worst experience in my life and i lost one day salary,...