VRL Travels Complaints & Reviews

I'm ramesh v yalameli, i and my son are traveling from bengalore to basavana bagewadi in bus no. Ka 25 c 8270. Vrl client in anandrao circle misguided us that bus stops for meals in tumkur but bus driver doesn't stopped. I complained customer care phone no at 12:30am, but he doesn't answered us. U should take a great action on this, customers are getting problem....

Dear sir,
We travelled from bangalore to bijapur on 28th july with wife and two child's by accommodating in 1 double seat and 1 single sleeper class seat. The children are 7yr &10yrs old. That there is no rules from such a big organisation.
But while travelling back booked same 3 seats for same 3 persons. But in bijapur vrl office mr. Prakash k kamaradagi started begging in different vrl style. He become rules follower of...

This is regarding vrl bus sercice from raichur to bangalore bus number ka25c8843 has no windshield and still no other substitute bus has arranged as bus replacements. Without windshield bus driver drove bus from from raichur to sindhanoor which is almost 90 km which is scary situation for passengers like us who are inside the bus waiting to reach bangalore on time. The vrl bus dealer in raichur is rude, unprofessional and waste fellow to...

Hi all,

I have booked ticket from hyderabad to mumbai.in redbus, my journey date is 23/07/17.

In vrl. Private travel they will not allow cardboard luggage that i don't have information.

At the time of boarding they are telling we will not allow cardboard packed luggage.

I checked with redbus team for the same,
If they have policy they have to share the info on terms and...

Hi,
I had booked a ticket from pune-goa in ac sleeper on 17th july. Travelling date was 20th july which is today. Booked it through redbus.com

Today i got a message that the sleeper is cancelled and i am getting a seater. Since i dont have an option to book other bus as i will be getting some back seat.

What kind of service do they provide and how can they change from sleeper to seater. We are not able...

Trno : 10776052, bengaluru-bagalkot, present status. Seat no (S) :l21 from :yeshwantpur ph[protected],[protected] time :[protected]:20:00. Your journey bus no. Is ka 25/d4504 boarding from : yeshwantpur ph[protected],[protected] at :[protected]:20:00

While traveling from bangalore to bagalkot, vrl bus stoped in ilkal dabba (Break to washroom) passangerl21, lady went to wash room.in 5min when she was back, bus...

I booked a VRL bus having RTO number
PY 05 9544..
Ticket number : TK[protected]
Has not informed me that it will not stop for food in between journey...

So i didn't get any information regarding this through mail or messuage or through VRL representatives..

I was not there with no food in parcel or had before taking journey...
Im requesting VRL TRAVELS customer care representatives...

Worst travelling company ever i have travelled, the bus ac was not working properly in my full journey, they dropped me before 12 km from my destination, with no other transportation nearby where i can go to my destination as it was raining heavily, this travels made my important meeting in hell and i lost many things which cant be described.plz guys oppose this company as they give lots of bribe to other officials and may be smuggling many...

Hi, my bus KA25/C5936 is suppose to come at 9:30 pm @ anandrao circle. But it came at 10:15 pm. Why is this delay? Everytime vrl bus is late by atleast 45 minutes during departure. VRL states to reach Belgaum by 7:00 AM but it reached Belgaum today @9:30 AM. Again this worst service delay? It is the case of Everytime. If you cannot perform in time then just mention the timings or VRLs inability to perform clearly. We have multiple works that...

Dear sir,
I have travelled pune to bangalore on dated 10th june 17 by sleeper caoch, my spects ' titan' make having blue coloured cover box is left by mistake in the bus (Bus number 3515), please arrange to collect & return the same. We have 3 tickets numbers 27, 28 & 29 and probably i left my spects on birth number 29 (Single birth).
Regards.
S. G. Joshi
[protected]...

Dear higher management team - it is really extreme sad that you have kept some extreme ill behaved people who are not meant for your kind of organization. Y'day my 3 family member was to catch bus from baroda to bangalore for which timing given from office during taking ticket 7:30pm from bhumar chowkadi, baroda. We had rched even before 7:30pm but when bus not came by 8:15pm i hv started follow up strongly at your office where mr. Samir...

We need to board bus from hamparkatta, karnataka for vrl sleeper to pune. But the persons in this office is not taking any responsivility. They are mentioning to keep laguage in rain outside. Not aware of bus number, bus timing and anything. Please either you sont allow customer to board here or please dont trouble customers. They told we are not vrl trip takers and dont know regarding bus timing and all. They asked to contact everything...

On 3 of june i booked travels ticket to nagpur from pune. My ticket number is tk6y59358684
And pnr number is 13507365;10444241
I did not receive the bus number thorugh messege. So i called vrl boarding point phone which is [protected]. I asked this person "is the bus has arrived or not. And can u please share the bus number." but he rudely replied, "u must have received the message. Check the message.in 2 min bus is arriving."...

I am traveling by vrl bus from bangalore to Gulbarga on 1/06/17 night 9-30 by bus number ka25 - 6713, I was promised that the bus will reach Gulbarga within 9-30 am, due to overloaded goods above bus, RTO people levied 30, 000 fine on vrl company and made late. Due to the overload the driver of the bus is saying VRL Authority are responsible. Now it is 10-15 we are in Surpur, still 100 km left, another 2-3 hours journey, The lady passengers...

Dear vrl authorities,

This complaint is regarding timing. Yesterday my brother had bus (T r #[protected]Multi excel volvo i-shift ac sleeper) from pune to nagpur. As per the time schedule you had mentioned on your site, it was supposed to reach today at 8:00 am at ashirwad parking, nagpur. But it reach at 9:40 am. And due to which he missed his exam. Pathetic service!!. And this is not happening for the first time.
br...

Take action to driver of jamkhandi bangalore bus departure 29/5/17 at 6 -30pm not halted in bangalore at subarban halts after leaving yashavantpur directly go to mejestic all passengers have troubles. My daughter having child face lot of trouble to come to vijaynagar name of completed. Gururaj betageri jamkhandi [protected] girishnagar jamkhandi residence...

On 19th i bought ticket to travel from mangalore to mumbai. Agent said volvo sleeper bt it ws nt volvo and he said it will reach mrng 11 but it reached at evening 5pm. I want you to take strict action against that travel agent. My seat was l1, l2 and bus was py01cg6208. I called customer care but nobody replied to my report. My mob numb [protected]...

Dear sir/Madam
I m Venkatesh, earlier Buses were reaching estimated time but now days buses are coming delay,
Bus no. KA25/D0657 and Travelling from Lokapur
Bus should reach Bangalore 6am but due to delay reached at 7am because of this I missed my. I m facing this problem all d time, 30min delay I can accept.
So please make sure your buses are on time to reach Bangalore, so that we can avoid to miss the office,...

We are travelling in Volvo sleeper GJ01/DZ3856 from nagpur to pune. AC of the volvo is not working from last 3 hours. We are dying due to suffocation. Driver is keep saying that another bus will come in half hours from last 3 hours.Even customer care also ignoring us. Vrl will understand only when someone will get unconscious. worst service by Vrl....

Been travelling in last 3years. Was very happy with the services.
But from last 2 trip facing the same problem. I travel from bangalore to chikkodi / athani (Karnataka).
1. Not reaching the scheduled @ destiny on time. Delayed by 2 to 3hours.
1a. Around 4 month back my family tavelled to athani.
1b. On 18th may 2017 again my travelled to athani.
2. Drivers doesn't know the routes of journey. Applies to both...