VRL Travels Complaints & Reviews

VRL is overcharging to its passengers on holidays..Normal charges from Davanagere to Bangalore is 280/- ( Regular push back seat bus) in their bus..but they took 780/- for same bus.. I cancelled and came by KSRTC Volvo bus by paying 450/- for AC Volvo coach on same day.. they really grabing money from commuters..I suggest better try some others like KSRTC or few others those really give good service..for cancelling even i paid 15% penalty..I'm...

I had booked ticket from Bangalore to Gulbarga on 11th Oct 2013 with PNR TGDAAD25456.Departuer time was 9.45 pm. I reached before time to Anand rao circle stop. I got the bus number from the enquriy counter. It was festive time so the journey fare was almost comparable to the flight charges. I was looking for the bus in the stand and I couldnt find that bus anywhere. At 10PM again i went to the counter and they said me that the bus has left...

I had disgusting experience with VRL thrice... Once they changed bus number and made me roam. Again on next booking again they changed bus number and happened to fight with them for my seat. But again I booked ticket from Bangalore to Sagar, they changed bus number and even birth number also. happened to sleep in last birth though i booked L5 but it has not ended there. They never bothered to inform when my destination came (Sagar) and they...

Dear sir, i booked a parcel(bike) from mangalore to pune on 06.09.2013. they told me that you can able to recieve it on 10th evening. but i recieved it today. its not a big problem but its not delivered properly. there is a condition:booked at owners risk but i never thought i would happen. u can change it to"it wil not deliver with all parts remaining as same" my bike's red light and indicators wewrw brokeen so i again...

I boarded a bus from mumbai to bangalore and had booked tickets for sleeper in vrl bus .....to my horror and disgust....a long journey bus had none of the charging points working.i was travelling alone and being a female traveller i was ver concerned About security.Neither did the driver nor did the conductor helped. both my phones were dying...n no help from vrl travels.the lcds were also not working.n i paid a frigging 1800 bucks for the...

My wife along with two kids travelled twice in VRL service from Bijapur to Hyderabad and Hyderabad to Bijapur. The worstest experiance we faced at the receiving end. In both the trips, the bus arrived at the destination by 3 to 4 hours delay. In first journey, the bus AC was not functioning, they changed another bus after midnight. Again in the border, they changed again another bus saying that the other bus not having route permit. They...

i have book on 08/12/2013, From bangalore to hyderabad PNR number 12368955 and Bus no, AP29TB6572, Volvo Multixle bus coming on time my complaint request is there is no LCD in middle i ask to statff they said this bus no multi LCD my sead no 32 how can watch movie is so farr i am unable to see, and when i was traverl SVR Tour & Travel, i was book Hyderabd to vizag Volvo Multixle in that bus 3 LCD fixted i realy happy to jurney on svr...

The incident took place when we were returning from Hyderabad to Bangalore on 26/05/2013 @ 10:30 PM. we were 9 guys who were supposed to travel. due to health reasons one of my friend stayed back and he couldn't travel along with us. we had reached the boarding point at around 10:15 PM as given in the ticket. we went to VRL office mentioned in the ticket and said that we would like to cancel one of our ticket as my friend is not well...

Coming from VRL bus number AP-29-TB-6573, Surathkal to Bangalore (Manipal to Hydrabad), PNR No. 11398376 dated 10 may 2013, after reaching Bangalore, I had kept a luggage bag and a small box consisting my belongings in the luggage compartment, while removing luggage, the attendant started demanding Rs 100 from me, when asked the reason, he said it was for the box (dimension 2*1.5*1 ft approx, handy) whereas people having luggage bags more...

Dear sir,
the transport personnel in punganuru branch have the worst behaviour. this is not a one time experience, it has been repeating since years.they charge irrelevant charges irrespective of the item. customer has to take the delivery at transport at their convenient timings if not they charge for it. the abuse with harsh words. please take necessary action....

I have booked a ticket in VIjayananda Travels (http://www.vrllogistics.in) VRL logistics (hyd- bang) today i.e 17/2/2013 when I browsed the site for availability of ticket for the night journey VRL- MULTI-AXLE VOLVO A/C SEMI SLEEPER shown the timing dep as 10:15:00 and arrival 11.30 AM they didn’t mention AM or PM in departure timing after booking the ticket and payment is done in ticket it is mentioned as 10.15 AM my ticket booking...

I am a very often traveller in VRL travels. Why should VRL travels double the fare during festivals, and why should VRL increase the fare during weekends?. While other travel companies keep the usual fare. Whether it is a festival or a weekend the fare should be the same.
VRL charges double the fare for the passengers who travel during the festivals. I request you to please see that this should not happen here onwards. You please do...

I was travelling from GOA to Bangalore. we were in search of BUS where the bus will be parked to check in. when i called local agent in GOA he replied you reach to Mandavi bridge from there bus will pickup. but i was not very sure how they will ensure that all the passenger are on board. I was simply roaming through the place all of sudden my wife found VRL bus when we checked the no. it was for my Bus no. KA25C7745. when i asked driver...

Agency Name: Maruthi Tours & Travels : #15 Beside, Maruthi Mandir, MC
Road, Vijayanagar, Bangalore-40. Phone: [protected]/[protected].

My Boking PNR No:[protected] Jun 09:30 PM)

Subject: After successfully using your agency for many years, I recently experienced a terrible problem. I am writing to obtain
compensation for a huge mistake for which I believe your firm is responsible.
br...

Oasis emporium my company is expected to receive 6 cartons booked by Jaycee Publications Delhi on[protected]. Way bill no:[protected]. I enquired madurai depo on 20th and I was told one carton is missing and it is to be tracked.It is an full consignment urgent delivery to the party and the delay will affect me financially very much. please do the needful on warfoot...

R/Sir,

This is with reference to the unauthorized & extra charges over the invoice or consignment delivered. VRL Logistics Ltd is charging for the consignments delivered even after charging "Hamali Charges, Door Step Delivery Charges" Even the delivery people are charging for the consignment for Hamali Charges extra after being paid as per the invoice.

Kindly take respective steps in this regards.br...

Dear VRL,

I always thought you were the best private Bus service provider in Karnataka.

Following Issues have proved me wrong :-

1.Unreasonably high ticket fares during weekends and special occasions Why ? What will the common man of India travel ? What is your contribution to the society ?

2.The bus drivers are undisciplined and unresponsive to customer complaints ? Are you giving...

Hello this is Sagar here,we booked 17 seats from Pune to Bangalore,we had a terrible experience travelling,there were so many bed bugs on the seats,so many of my family members suffered rashes and allergies and spent so much for the medications later.The bus registration number is KA 25B 5191.

We stopped the bus in the middle of the journey and blasted them and spoke to their superiors to reschedule a different bus,guess...

Dear Sir,

My name is Raviprakash H G from Bangalore.( Cell: [protected] )
On 14th May, 2011 at Koppal, while booking online ticket in VRL Travels from Koppal to Bangalore I encountered unsuccessful ticket booking and I was given a temporary PNR # 742426 and my ticket was not booked.

When I called the concerned person of VRL ( Manjunath ) over phone he assured that he will refund my ticket amount of Rs.390,...

Hi ALL , When i walked to vrl office sukha sagar complex to book the ticket 1 st they told me that bus is from hubli -mumbai time:9.15pm - 27/05/2011 depature so i booked 3 tickets i have reported @ 9.00pm bus came @9.05pm we occupied seats bus moved @ 9.15pm then he stopped the bus @ maratha madal college their he stoped the bus for 1 hour(10.15 pm) then i asked the ticket collector why did u stoped the bus and when ur gng to leavethe...