West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I paid my pending electricity bills in the name of my father from QR code that mentioned in the WBSEDCL bill generated. But it was not credited in the account.
I call helpline 19121 but they are not helpful.

Consumer Id:[protected]
Name: Chandi Das Banerjee

Kindly help me.

Sir, I am Swapan kumar Ghorai from Ruinan, Sabang, Paschim medinipur.My consumer id[protected].I paid my postpaid electric bill through online by scaning qr code in the given bill on 31.03.21 at 8.14 pm but till now i can't get any payment confirmation and any payment receipt till now.please generate my payment receipt or refund my money as soon as possible.
For clear understanding i attach the payment receipt in it.

I have made a payment from upi id [protected]@okaxis, but till now payment has not credited to WBSEDCL... Pl check the same at your and refund it asap...

UPI transaction id[protected]
To- wbsedcl.[protected]@hdfcbank
From- [protected]@okaxis
Amount-₹980.00
Date- 31.03.21

Consumer No.[protected]
Billing Off: LAUHATI CCC

Details of the last 2 payments made:

a) Date: 01/02/2021: Amount Rs.24261/-; Transaction ID VAE[protected]; Invoice No.[protected] for FEB2021
b) Date: 01/03/2021: Amount Rs.18727/-; Transaction ID VIC[protected]; Invoice No.[protected] for MAR2021 and APR2021

Please restore the service immediately

Consumer Name: Goutam Kumar Saha
Billing Off: LAUHATI CCC
Customer ID:[protected]

I've no outstanding as on date, but the service connection has been disconnected today. Please restore the service immediately.

I made a payment of Rs.24261/- on 01/02/2021 towards payment of bill for Feb2012; Transaction ID: VAE[protected]

Subsequently, I made a payment of Rs.18727/- towards payment of bills for MAR2021 and APR2021; Transaction ID: VIC[protected]

Consumer Id:- [protected] Installation N0.[protected], Meter N0.- L05548703

To,
The Station Manager
South 24 Pargana
West Bengal

Sub:- Letter of Complaint to The WBSEDCL for Excess Billing.

Sir,

I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 3, 066 against electricity consumption for the last one year since no one is living in the given address and there has been zero electric consumption. The meter reading is for the period is also zero. I have lodged online complaints twice since May 2020 which are unattended till date. Now people are coming from electricity dept. to disconnect the electricity connection.

Needless to say there has been some anomaly or breach of duty. I am quite disturbed how such an exaggerated amount of bill could have been reached. I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer. Please rectify this mistake so that I can pay the actual amount.

Thanking you in anticipation,
Bhakti Mahanti,
227, NSC Bose road,
South 24 Parganas
West Bengal

10 feb 11:48am transaction 2213 rupees to [protected]@hdfcbank by google pay .

Consumer Number :[protected]

Bill paid on 29th December, 2020

Amount Paid Rs 4529/-

Credited to the beneficiary WBSEDCL account XXXXXXXXXX4076 on 29/12/2020 01:22:09 with RRN[protected]

Paid From : ICICI Bank

The electricity bill was paid pertaining to the

consumer Number :[protected]
Date of Payment : 29th December, 2020
Amount : Rs 4529
RRN :[protected]
Bank : ICICI Bank

Does Nor reflect in the current bill,

Applied for change of Tariff from Commercial to Domestic on 07/10/2020 but no information from your end has been received. This is a connection to a flat. The Promoter somehow got connected Commercially. But no commercial activities are there . All the flats are now connected to their individual domestic meters. This meter is extremely used for common lights, escalator and water pump only. Today I went for query but the Station Manager refused to talk to me. The receiving clerk found the application . The operating official told me it's not possible to change the tariff .Here is my question . Why the application was accepted ? If it is not possible then why I have not been informed in this six months ? Why the Station Manager behaved such a way to avoid the same ? What's your customer service ?

Consumer ID:[protected]

Electricity bill already paid on 11th Dec but not reflecting in payment receipt of wbsedcl and also in next bill cycle, paid 2656 amount also has been added in new bill and now bill is extremely high.
I want my paid amount to be refelcted in webpage bill amount as well. This is ridiculous. I paid via phone pe using scan code ( backside of bill) and from my axis account money deducted.
I registered complaint 1 week but no service from WBSEDCL. Plz Solve the issue ASAP.
Attached screenshot as well

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 13 march 2021. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment.

Consumer ID[protected]

Consumer Name - Chandan Ghosh
Contact number - [protected] / [protected]
Consumer ID[protected]
Application Type - Load Enhancement
Contract Demand - 3000 watt / 3.54 KVA
Application Number - [protected]
Amount submitted - 5485 INR
Amount submission date - 10.05.2019
Issue : Amount has been paid against load enhancement request almost 2 years ago but still load has not been enhanced. Repeated times, we have requested for the same but no action has been taken by WBSEDCL. Kindly resolve it on priority otherwise will lodge a complaint at consumer forum as a dissatisfied and deprived customer.

Consumer id[protected]
Consumer name Noas Kujur
AROBINDONAGAR south SANTINAGAR, po. Sapuipara ps. Nischinda bally howrah

Sir,

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 03rd January 2021. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment.

Sir,

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 25th Feb, 2021. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment.

Sir, I would like to inform you that after receiving the bill ( Bill period- march 2021-May 2021 on 5/3/2021. I have paid the outstanding billing amount of Rs.2056.00 through PAYZAPP application by DEBIT CARD and the payment was successful.The transaction id of that transaction is - HD011065BA1AAAAC0RMJ (screenshot attached) and the money was deducted from HDFC bank account (KAUSHIK KARFORMA) and the money is deposited to WBSEDCL BANK Account....

Dear Sir,
I have paid an electric bill by scanning the QR code printed on the bill on 04.02.2021 5:44 PM. Money was successfully deducted from my account but Bill is not paid. No transaction is present in the Website's successful payment as well as in pending history.
Details of the customer are given below:

Con Id:[protected]
Ins Id: 16175218
Transaction ID:[protected]

Proof of payment is also attached.

Please resolve the problem as soon as possible.

Regards
Monoj Adak
[protected]
monoj.[protected]@gmail.com

Dear Sir,
I have paid an electric bill by scanning the QR code printed on the bill on 04.02.2021 5:44 PM. Money was successfully deducted from my account but Bill is not paid. No transaction is present in the Website's successful payment as well as in pending history.
Details of the customer are given below:

Con Id:[protected]
Ins Id: 12402586
Transaction ID:[protected]

Proof of payment is also attached.

Please resolve the problem as soon as possible.

Regards
Monoj Adak
[protected]
monoj.[protected]@gmail.com

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with BHIM UPI. UPI transaction ID is[protected] to WBSEDCL (wbsedcl.[protected]@hdfcbank). from ABHIJEET SARKAR (CANARA BANK). Money debited from my bank account. But no confirmation message delivered in registered mobile. The consumer id is with the name of my father. Online payment status shows payment failure. I have attached transaction details for reference as well. Please take an action as soon as possible.

Bill Amount: 1029/-
Payment Date: 25/02/2021 Time 1:20 P.M
WBSEDCL Consumer ID:[protected]

Details of the Customer
Name: SANKAR SARKAR
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ABHIJEET SARKAR
Mobile number: [protected]
Email id: [protected]@gmail.com