West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Power off for 5-6 hours a day for last few weeks. Instead of launching several complaints no action has yet been taken. When trying to contact them over phone they didnot receive the phone. We are in great trouble due to the inactivity of sonarpur power supply. We will be glad if necessary measures is taken to provide us some relief. If you couldnt provide us with the service
Then it is better to leave it and transfer it to some other...

Dear sir /madam,
Ref:
Consumer name : joy krishna ghosh
Con. Id :[protected]
Correct inst. No. 4238868.
Complaint:
I would request you to arrange for generation & production of the spot electricity bill for the period july-2019 to sept 2019 immediately. Today (29/06/2019) your concern person is failed to generate spot bill due to wrong inst. No. 4238858 marked on body of the new meter (In place of...

Dear sir,
I would like to tell you that, electricity has been stolen on day to day basis in telinipara, hooghly district since 10 years, theft is fine but theft is being sold in the entire telenipara area. All these illegal works include line man, officers. Please take action.

Rate 1: tv, freeze, washing m/c, fan, bulb = 300/month
Rate 2: tv, fan, bulb = 200/month
Rate 3: tv, freeze, washing m/c, fan,...

I submitted a complaint vide docket number 19349811 dated 04/11/2018 regarding faulty electric meter of wbsedcl but as on date no action has been taken by the wbsedcl authority. Seeking immediate action in the matter and restrain me from taking further legal action.I am senior citizen as well as a cancer patient so I am not in a position to take some round of the electric office of Kestopur....

My consumer id is[protected] under old malda Sub Station . we are facing low voltage problem from 1 year . we submit complaint in old malda Electricity office but no action taken from them. they give us date after date but no solution coming until now. are facing a lot of problems for low voltages. The voltage goes down (Below 100v) in the evening and continues till the night. i have complained this matter to the wbsedcl customer care, but...

7 to 8 hours only they r provide electricity when w e r paying full electricity bills. in the sub station have 24 hours electricity but we r jst getting 7 to 8 hours.. and that sub station only 1 kilometers distance from my house. so please tell me why we r not getting full facilities. in a day uncountable times electricity comes and goes. its very irritating. and we need 24 hours electricity.
Ph no -[protected]...

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I tried to contact the 24x7 helpline of this company. But they are not able to solve the problem.

I need to login with my credential...

I paid the bill for March'19 to May'19 through online on 4th March'19and my transaction id is QHMP[protected]. They still took the bill for same on 7th March'19 and didn't mention the bill month on the bill. The bill Receipt No is[protected]. I've tried to adjust the amount for June'19 to August'19 bill, the office executive of WBSEDCL, Contai refuge to do so. I need the amount refund....

Sir my area is getting power cut daily . When we are trying to inform the office they are not recieving the phone. The area is - Sri Nagar pally, landmark- samiti office, 54feet Rd., Benachity, Durgapur w.b 713213 our electricity authority is WBSEDCL . IT IS enough we can't suffur more please inform them that to fix a powerful machines such as other places.
Therefore we request you to kindly fix the problem as soon as possible. br...

Dear Sir,
I m Joyeta from Lataguri bazar para, Lataguri, dist- Jalpaiguri. There is very poor condition of electricity. Few hours ago there was very much raining n lightning. Then the electric was gone. Then on electricity. But few times later the power was gone. Now the raining almost stop. But electric not came. There is very hot weather. Or kids not sleeping right now.
I humbly request you that please do needful.
br...

My consumer id is 22250135 under Gourangapur Sub Station at Panskura in Purba Medinipur. Today we are facing low voltage problem in last 3 hours (from 6.30 p.m). The problem like low voltage or no power supply is a common matter to all o[censored]s. We are trying to lodge complain on today's low voltage problem through IVRS but failed. So, please take the matter seriously and make necessary steps to solve the problem....

Dear Sir,
I am samiran banerjee i am from bamundiha, p.s-barabazar, dist-purulia, our electric supplie are very poor...now since two days there is load shedding every day.
And today is most problem day but electric is not supplie very well...so i request you that please give us well electric supply... And apologies for my mistaken...thank you sir......

What is happening?This is what we common people voted in favour you.Narayanpur south(R-Gopalpur) constituency has made possible for
winning of Barasat Loksabha by ruling party and we are only suffering from power cut on regular basis. And today it has gone beyond control, as complete Narayanpur south is under going power cut since 10.30 PM.Three to four time, it has power was charged but for few seconds.It is unbearable for us. Request...

Sir,
I am a consumer of electrical energy with consumer no.[protected] under WBSEDCL (previously DPL). My meter stopped providing reading since Nov, 2018.
Inspite of applying them in written twice on 24/12/18 and again 16/04/19, no action yet to be taken.
Each time it took two to three days to lodge the complain, and the Staffs of both DPL and SEDCL are very rude and ignorant. They are always busy with the private agencies...

Dear sir,
I would like to drag your kind attention that Dalu Let(consumer I'd:[protected] is using ac without permission from wbsedcl due to which our phase is suffering from overuse of voltage and as a result we are facing powercut in particularly our phase for hours and our daily life is getting hackled we submitted written complaints in the office of wbsedcl rph but no action initiated yet pls we beg you interfarence in this matter......

Date of incident: 10/06/2019
i dialed customer care number at 6:05 pm for having some problems in my place. after receiving my call he asked my problem and told me to stay on the line. i was waiting for 5 minutes and when i asked why are you taking so much time, he addressed me as "moron" and then hung the call up.
i asked his name but he denied.
customer care no.: [protected]...

My name is Ganesh Chandra Mukhopadhyay and I suspect that the meter reading has been wrong or there is a fault in the meter. I request you to please perform a meter test and replace our meter.

I have always been paying a bill of Rs 12000 quarterly but to my surprise for the month of June 2019 - August 2019 it's Rs 36, 429. This is impossible and totally absurd.

My son Mr. Debayan Mukherjee is Ms. Electrical...

[protected] is my consumer no. Still my meter is not installed but meter reading is counting. Several time talk to mr rabin who is dealing this service but every time giving story. After few month it has been found that my meter is installed to another but my billing is coming to me. Money received to electricity office on month of nov, but still it is pending. Need immediate action....

Dear sir/madam
With due respect, we (Maya mohanta & kuntal mohanta) would like to raise a complaint for poor electricity connection through of property / home area in a3/12 tarama nagar, benachity durgapur, burdwan pin-713213 when other have electric connection.

My customer id is[protected].

Requested to you, please resolve as early as possible....

Have mistakenly paid the bill of rs 554 with west bengal state electricity distribution company limited for consumer id[protected] against the order [protected] which has been successfully processed with the operator reference number w20190527100013215242050078.

Operator reference number: w201905271000132152420500782. Ca/consumer number: [protected]. Date & time of transaction :[protected]

I made a wrong bill payment,...