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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 31

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B
bapanansary
from Mumbai, Maharashtra
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house shocking/current

Address:brittihuda,talukhuda,karikar para, 741123

I have complained at 8.04.2019.they did not attend bt they shown closed..theire behaviour unespected...vry bad...they dont talk with me as goodly...wbsedcl customer care vry bad service...they dont talk with me goodly...and local office did not received calll...recently they take a new complaine bt they did not work properly.my customer id:[protected]...
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S
sancharidsharma
from Gurgaon, Haryana
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payment debited from account but status showing pending

I have paid electricity bill online using vidyut sahayogi app & the amount got debited from my account instantly. However the bill payment status is still showing pending. Please help.

Bill payment details -

Consumer id[protected]
Invoice number[protected]
Bill amount - may2019-jul2019
Amount paid - 2142.0
Payment gateway - billdesk...
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A
Azizurrahman Qasmi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apart from the discussion the petition against the installation of electric poll our place

Address:Bira joypul, 743234

We are lower signature md abu bakkas alias md abu bakkar and rahamatulkah mallick. We are both resident of joypul village under duttapukur ps. We are informed of the people that our villager sahanara begam husband alim biswas and hir sons and daughters, i meen kamaluddin biswas, jamal uddin biswas, ajmira bibi etc have taken the concern of establishing an electronic poll by our place and pointing out the position of polling in our place bambu...
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Address:Vill+Post: Belmuri, Hooghly,, 712309

Because of heavy wind blowing, my home electric supply connection gets disrupted intermittently. There is a loose connection near the nearest pole wherefrom this connection has taken to the home. This may further go bad while rain and wind blowing. This may further become worst with time. So i request you take necessary steps to rectify quickly to stop safety hazards....
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A
achatterjee31
from Digboi, Assam
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meter not checked high bill

Address:Rupnarayanpur Dabor More., 713335

Consumer id[protected]
Meter no - l4213337

I have lodged a complain against high bill for my shop to my near electricity office on

26th feb 2019. Previously also i have made a complaint on 11th june 2016 but still i got no

Response from your team. The person who checks meter reading dont come to check my meter of

My shop and reported that my door is closed to the electricity...
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N
Noor R. Ali
from Pune, Maharashtra
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wbsedcl theft of electricity from pole

Address:721139

Dear sir,
I would like to inform you Mr. Amir Ali (S/o Late Mohhamed Ali) Address: Vill - Parul Dihi, Post - Kishore Pur, PO - Debra, Dist - Paschim Medinipur, Near Primary School, Pin - WB 721139. He is illegal using the illegal electricity from the pole.I have also complaint in your office many times (LOADA Electric Center) the action has not against so far. There are taking electricity from the polo.They are using tube light, wall...
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A
Avisekh Roy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate payment against january electricity bill

Address:Kolkata, West Bengal, 700084

Hi,
I made payment for my electricity bill on 31st march 2019 for my bill of january. The amount due was 1495 and tried to make the payment using paytm. While using paytm, the amount was deducted from my back account, but the status of my bill payment remained the same. As the payment wasn't successful, i made the same payment for that month again via billdesk this time. This payment was successful but the earlier amount didnt get...
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Address:Binodtala, P. O. Gondalpara, P. S. Chandannagore, Hooghly, W. B. 712137, Hooghly, West Bengal, 712137

Hi, We are presently shifted at Delhi from March 20th onwards. Already paid the bill till March 2019. Received advance bill payment notification for Apr-June 2019. Which is very high. We will not come till November 2019.
Kindly advise and solve the problem.

As per electricity bill of for the month of APR, 2019-JUN, 2019 against
Consumer Id :[protected] the total due amount is 2357/-INR. But as per the last due...
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S
from Bhubaneshwar, Odisha
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power cut always

Address:700132

I live at nandankaran, ganganagar kolkata 132. I don't know what is issue but here always power cut no rain no trouble but power always cut. Several time i complain at website but no reply from there please see this matter as soon as. We are face problem cause no power then no water. Here electric office not responding our issue they said we don't know how is this possible. So i humble request please see this....
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Address:721128

Respected sir/madam,
With due respect myself srimanta saha of vill:-gobindapur, p. O.:-ramgarh, dist:-jhargram, w. B. I've purchased one land at ramgarh 3years back. 2 no of high voltage transformer was pre installed there. Now i want to remove it as i want to construct my own house there. Please let me know the process.

Thanks and regards,
Srimanta saha
[protected]...
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A
Agnidev
from Ingraj Bazar, West Bengal
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no power overnight, due to a small amount of rain fall

Address:Vill-palashdanga, p.o+p.s-nakashipara, dist-nadia, state-west bengal, INDIA , pin code-741126, 741126

Sir,
From night after a small amount of rain, till now (6.30am) the power didn't resume in the locality of vill-palashdanga, p. O-nakashipara, dist-nadia.

If the solve of the problem caused by this small amount of raining takes over night, then how will you deal with weather during rainy season or fault caused during summer season?

These are the results of lack of
1) maintenance or
2)...
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K
ksafi1234
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electric pole placement

Address:No-Shooting Area,Salua Near Hong Kong Bar& Restaurants, 721145

This is to inform you that, i am a consumer of this company since long time, my id is[protected], due to construction of concrete road at no-shooting area, salua, kharagpur, plot no. 42 (P) jl no262, the width of the road is 13 foot, but unfortunately within that length a poll placement is done previously (10foot). So my not only me the all family within this plot (At least15), that pls take necessary steps to solve this problem as soon as...
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B
Biswajit Gupta
from Kolkata, West Bengal
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no power availability in area overnight

Address:Kolkata, West Bengal, 700126

Sir,
From 14.3.2019 night after a small amount of rain, till now (15.3.2019 5.15am) the power didn't resume in the locality of nabapally gupta colony barasat kolkata-126.

If the solve of the problem caused by this small amount of raining takes over night, then how will you deal with weather during rainy season or fault caused during summer season?

These are the results of lack of
1) maintenance...
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J
Jaynagar
from Ghatal, West Bengal
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problem of load shedding

Address:648/1 N S ROAD, RATHTALA, JAYNAGAR MAJILPUR, South 24 Parganas, West Bengal, 743337

I own a small business in jaynagar (S) 24pgs w. B. & its been more than a year that we are facing lot of trouble due to load shedding.
In other places of jaynagar majilpur west bengal no where there is so much a problem of load shedding.
On daily basis we get load shedding for 4-5 hours.
Everyone here use generator or inverter for their daily work.
Student facing same kind of problem.

I would request...
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K
khanra
from Bargarh, Odisha
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I am complaining about fault of cable wire

Address:Sonakhali. Daspur. PASCHIM MEDINIPUR

Sir. My consumer i'd is[protected]. My name is krishna pada khanrapada. Vill - kheput dakshinbar. Po - kheput. Ps - daspur. Distt - paschim medinipur. My electric office is sonakhali. Ps - - daspur (Contact no-[protected]. Sir. From 27/02/2019 cable wire connection to from electric line to metre has been faulted is noticed be the electrician. As a result, i can not use your electric. Sir, i am presently serving in crpf and posted at kashmir....
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Address:Howrah, West Bengal, 711312

Sir,
Today i did payment of the electricity bill of wbsedcl for the month of apr, 2019-jun, 2019 against consumer id :[protected] through upi google pay transfer by scanning the upi payment code. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.

Thank you.
br...
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P
Pritam Bari
from Kanpur, Uttar Pradesh
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money debited but e-bill-wbsedcl not paid

Address:Howrah, West Bengal, 711312

Sir,
Today i did payment of the electricity bill of wbsedcl for the month of apr, 2019-jun, 2019 against consumer id :[protected] through upi google pay transfer by scanning the upi payment code. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.

Thank you.br...
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G
Gaungali
from Baghdogra, West Bengal
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many influential people say I want to keep my name confidential.

Address:Sarak para,kheyaghat lane,741201,west bengal, 741201

Respected,
Sir

Many influential people say I want to keep my name confidential...

According to the WBSEDCL rules we know that when installed AC, then increase LOAD of connection. But I know someone who does not care of this rules.
The reason is because of its influence on local electric supply office by use own economic political power.
But this is a big loss for public interest.
Following...
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D
Debottam Majilla
from Angamali, Kerala
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new connection applied, no inspection done, no action taken - please refund

Address:Kolkata, West Bengal, 700135

New connection applied, no inspection done, no action taken -please refund the amount.

New connection applied by wbsedcl website. Application No : [protected]
Paid question amount Rs 2272
No call, no inspection . sub division office not reachable.

Bablatala Wbsedcl office, Rajharhat, kolkata

Please cancel and refund amount Rs 2272...
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Address:Howrah, West Bengal

I have paid 5 bills corresponding to 5 consumer ids on 11th feb, 2019 using the qr code on the bill using google pay (Which supports bharat pay).in all the cases the money has been credited to wbsedcl but even after a week, i haven't received the payment receipt against the five consumer id's in question.

Emails and reminders to grievance cell of wbsedcl have gone unanswered. I have even raised complaints (Again 5, 1 against...
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