West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Address: East halder para, gangarampur, dakshin dinajpur, west bengal., Dakshin Dinajpur, West Bengal, 733124

There is fire in tree due to high voltage 1100 wire. The fire is starting to happen in the tree that is above our house. The fire is happening in the tree that is above our house. Our house roof is made of iron (Tin). At anytime the wire can break and fall on our house. This is very deadly. Please please help us. Please fix the problem.
Our address is - village - east halder para, post - gangarampur district - dakshin dinajpur, state-owned west bengal.
My mobile number - [protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Village+post -Deuli , P.S.-Shyampur , district- Howrah, Howrah, West Bengal, 711301

Respected sir,
I am dilip bera (Meter no: l4301180, consumer id:[protected] is writing to draw your kind attention to the fact that we, the inhabitants of deuli dakshin para (More preferablly bera para) are facing a lot of problems for low voltages. The voltage goes down (Below 150v) in the evening and continues till the night. Here is "single phase" overhead line and more than 60 houses are connected on that phase, as a consumer, i have complained this matter to the wbsedcl customer care, but no actions have been taken by the authority.
Under the circumstances, we request you to look into the matter and take necessary actions as early as possible, so that we the normal consumer will be relived from unnecessary harassment.
Yours faithfully,
Date - 03/05/19 dilip bera

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 743354

Hi,
My name is krishnendu mistry, consumer number :[protected]Meter in the name of mrs. Chhaya mistry) i've try to call customer care from last one month, but i could not reached with any one of this number. Mention below.
19121, 24-pgs south[protected], mathurapur[protected].

Please provide the proper contact details for mathurapur electricity office/branch.

New meter has been install before 4 months, but still we did not receive any bill as of now. Don't know the current status of bill. Website shows no outstanding bill.

Please help me on that.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bamangachhi Ramkrishna pally Sikdeshpukuria Chotojagulia Pincode-743294 Near-Boropukur Shani Mandir, 743294

Dear concern,

Suffering extreme power cut issue and maximum time it's happened for long time 3-4hours.

Already raised so many complaints through customer helpline number. But noting happened.

Along with this issues from last few months (After upgraded meter) facing huge power cut issue only in our particular phase.

Request to you kindly look into the matter on priority.

Regards,

Partha das (Son of gautam das)
Consumer no[protected]
Cont:no - [protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vill. Bibirber, P.o. mallickpara, Hooghly, West Bengal, 712203

With due respect l, anima ghosh resident at vill bibirber, p. O : mallickpara, p. S: serampore, dist: hooghly, pin: 712203.

With in my land area a electric lamp post is placed on 18/04/2019. My land is captured illegally by placing the post and it is done intensionally. I think it is violated civil rights.

I here by request to stop the work immediately and take necessary steps as quick as possible so that the portion of the post remove from my land.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Apr 21, 2019

Updated by Prasen_pnb Land details:- khatian no: 956 & 1123
Dag no: 84
Mouza : GHORAMARA
J.L. NO : 16
MALLICKPARA, SERAMPORE, HOOGHLY, UNDER RAJYADHARPUR GRAM PANCHAYAT

View replies

A

Ananta Ghosh

from Mumbai, Maharashtra

Apr 29, 2019

I want to disconnect my electricity... Because i have already another connection so we decided to disconnect our one electricity connection..

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: c/o Tapan kumar Samanta, Ballavpara,Garalgacha, 712311

Hello sir,

I am tapan samanta, this the 3rd time i am writing this mail, my consumer i'd[protected] and register mobile no is [protected]. Due to some reason i want to extend the load, but when ever i loggedin in the consumer portal in wbsedcl, it shows "no portal roles are assigned for this user".
I have attached the screen shot, please find the attachment.

I request to you kindly do the needfull to resolve the issue. So that i can extend the load.

Thanking with
Tapan kumar samanta
[protected]

+1 photos

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ramnagar, South 24 Parganas, West Bengal, 743610

Respected sir,
I beg to state that our transformer attached cable is in very bad condition at mirpur kayal para. Sometime there have caught fire in rainy time. Anytime may be occur big problem which is danger for our villagers. Therefore i earnestly request you to replace all the fault cable and avoid any untoward incident and also all the fuse boxes will be change for our safety.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Apr 17, 2019

Updated by sushil kayal Please look into the matter and send your mechanical staff to change the fuse boxes and faulty cable...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Newtown, 700156

I, aakanksha kumari is presently staying in a rented flat of shri piyush gupta. Address of flat is gardenia cooperative housing society, flat no 7a, new town, kolkata. I have been residing here since 15th july 2018. Previously i was billed for consumption of electricity for 542 units for three months, payment of which i made promptly without giving any thoughts regarding electricity consumption. However, i received a shock when 1269 units were billed for the subsequent three months. This time i was not ready to accept it. I am working in a renowned organisation and leave for my office daily at 9:30 am and return back only at night ranging from 8:30 to 9:30 pm. I stay all alone.in this month of winter, there is no question o[censored]sing airconditioners or even fan. Also kolkata is not so chilly that will demand usage of room heater. I dont have heater too. So there is absolutely no justification of billing of 542 units during summer and 1269 units in winters. I had already lodged a online complaint no 19991386 which was promptly closed by saying that there is usage. But i need justification as to how so many units have been metered in this bill? How can i believe that there is no tampering? I have raised a complaint docket again. Kindly arrange to provide a suitable resolution to my complaint. I have been mailing wbsedcl for the past three months but there is no response. I dont have much time to visit your offices numerous times

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

A

Arnabsrk

from Mumbai, Maharashtra

Apr 16, 2019

Payment not yet reconciled. Amount 1000 & 500 deducted from Bank Account.

Consumer No :[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: brittihuda,talukhuda,karikar para, 741123

I have complained at 8.04.2019.they did not attend bt they shown closed..theire behaviour unespected...vry bad...they dont talk with me as goodly...wbsedcl customer care vry bad service...they dont talk with me goodly...and local office did not received calll...recently they take a new complaine bt they did not work properly.my customer id:[protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

R

Ripondewan

from Mumbai, Maharashtra

Apr 10, 2019

Receipt not generate with not reconcile consumer id[protected] & Debit A/c.

house shocking/current - Comment #3401608 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have paid electricity bill online using vidyut sahayogi app & the amount got debited from my account instantly. However the bill payment status is still showing pending. Please help.

Bill payment details -
—
Consumer id[protected]
Invoice number[protected]
Bill amount - may2019-jul2019
Amount paid - 2142.0
Payment gateway - billdesk

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

H

Haresh Singh

from Kolkata, West Bengal

Apr 10, 2019

The customer I'm[protected] has paid a successful loan but still I'm still showing the bill.

payment debited from account but status showing pending - Comment #3401550 - Image #0

payment debited from account but status showing pending - Comment #3401550 - Image #1

Reply

N

Noor R. Ali

from Pune, Maharashtra

Apr 11, 2019

Mr. Sk Amir Ali, S/o- Mohammed Ali (Address: Village - Parul Dihi, Post - Kishore Pur, PO - Debra, Dist - Paschim Medinipur, Near Parul Dihi Primary School, Pin - WB 7221139) using direct main line from Pole. It's a clear cut electricity theft. Please do the verification immediately.

Reply

C

Clorofil Green

Apr 11, 2019

Power cut unnecery

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Bira joypul, 743234

We are lower signature md abu bakkas alias md abu bakkar and rahamatulkah mallick. We are both resident of joypul village under duttapukur ps. We are informed of the people that our villager sahanara begam husband alim biswas and hir sons and daughters, i meen kamaluddin biswas, jamal uddin biswas, ajmira bibi etc have taken the concern of establishing an electronic poll by our place and pointing out the position of polling in our place bambu drum put in. Therefore praying to sir/ madam those people may not be able put electronic polls in there names or ather names. Or electrically can not drug them and they will not be able to get connections by arranging their precaution in the feld. Yours sincerely (1) md abubakkar mo [protected] (2) rahamatulkah mallick mo [protected]. Mouja joypul jl 126, plot no 3573, lr khatian 6290 and 5057 consumer no[protected],[protected], poll no h030090d000

+1 photos

Aug 2, 2019

Complaint marked as Resolved

Mo 9230587568 [email protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

S

susantalakshman

from Ranchi, Jharkhand

Apr 11, 2019

I have paid electricity bill amount through BHIM apps by UBI account on 02.04.2019 at 9.10 a.m. But the transaction is failed. My transaction no. is[protected]. The bill amount has been deducted from my account but the payment receipt has not been generated. Please refund my money.
With thanks.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vill+Post: Belmuri, Hooghly,, 712309

Because of heavy wind blowing, my home electric supply connection gets disrupted intermittently. There is a loose connection near the nearest pole wherefrom this connection has taken to the home. This may further go bad while rain and wind blowing. This may further become worst with time. So i request you take necessary steps to rectify quickly to stop safety hazards.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

3

3825r

Apr 11, 2019

My workshop is in village bhogpur of district purba medinipore. There has been no electricity since yesterday. This kind of service is unacceptable as there has been no major fault reported to trigger such prolonged line disconnection.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rupnarayanpur Dabor More., 713335

Consumer id[protected]
Meter no - l4213337

I have lodged a complain against high bill for my shop to my near electricity office on

26th feb 2019. Previously also i have made a complaint on 11th june 2016 but still i got no

Response from your team. The person who checks meter reading dont come to check my meter of

My shop and reported that my door is closed to the electricity station master. Now i am

Getting abnormally high bill. My meter connection is also stopped previously but eletricity

Is there. What type of service is this? And why they are not sending people to check my

Meter. How my issue will get resolved? Please do the needful as soon as possible as i have

Made the complain many years back how much time i have to wait for the resolution to take

Place. And to whom whom i have to make this complain?
I have check with the station manager but he is not helping me. I cant pay rs.46000 as this is not my fault. The person dont come to check my meter reading.
I am not getting any text or sms for

Meter reading check. Please check as soon as possible as an urgent basis and revert.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Apr 03, 2019

Updated by achatterjee31 Dear Sir / Mam,
Today morning I visited my near electricity station in Rupnarayanpur west bengal .At First the behaviour of the station manager is not good and saying -"Go wherever you want to complain I will not help you and I cant.Do whatever You can do."Is this the way to speak with the consumers?Are we dogs?At last when we shouted from our end that is this the way to speak.Then he completely ignored the matter and said -"why we should check the meter" and one of the staff of his office took the charge and said the connection is deemed from system so the person didnt go to check the meter.Is this from 12th feb 2017 that my connection is deemed without prior info and from that time they are not sending any person to check my meter and producing a bill of there own??And there is no info further.But I have connection in my shop.They sended one of the employee to check the meter.My question is who will check the meter?we ourselfs or the person from electric office?after lot of talk one of the staff said he will forward the application to Asansol Divisional Manager Office and said nothing will change.
This is really a frustrating situation for me as no one from the electric office can give me a clear view of how much electic bill I have and why they are saying I am having Rs.46000 of bill.My last meter reading was 4758 as on 11th feb 2017.My current meter reading is 5142 as on 3rd april 2019.My last bill payment made on 29th march 2017 of Rs. 7210.
So I request you to please forward this applicaton to higher level of contact so that my issue can get resolved.I cant pay that much of amount.I will pay the amount which is legal as per the reading.why I should pay the bill which I dont follow.The fault is from station manager and their staff's end so why should I pay for this?

I hope to get a kind response from your end.Its a humble request to please and pease look into the matter in an urgent basis.

Apr 03, 2019

Updated by achatterjee31 And the staffs' were saying it might be possible one time any staff visited the shop and seen that My shop was close and everytime they updated the same without visiting to my shop.

View replies

M

Miraz mondal

from Mumbai, Maharashtra

Apr 11, 2019

4 days no electric

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 721139

Dear sir,
I would like to inform you Mr. Amir Ali (S/o Late Mohhamed Ali) Address: Vill - Parul Dihi, Post - Kishore Pur, PO - Debra, Dist - Paschim Medinipur, Near Primary School, Pin - WB 721139. He is illegal using the illegal electricity from the pole.I have also complaint in your office many times (LOADA Electric Center) the action has not against so far. There are taking electricity from the polo.They are using tube light, wall fan, ceiling fans, heater to cook, home theater, induction cooker, mixer machine, fridge, colour tv. water pump etc. I hope you will take immediate action about this. ...

Some other persons also stealing electricity since year and year they are also using heavy electronic components. Following candidates are -

2 Mr Odud
3 Sk Aslam
4 Sk Jamiruddin
5 Sk Najrul

Land mark: Parul dihi primary school and masjid

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700084

Hi,
I made payment for my electricity bill on 31st march 2019 for my bill of january. The amount due was 1495 and tried to make the payment using paytm. While using paytm, the amount was deducted from my back account, but the status of my bill payment remained the same. As the payment wasn't successful, i made the same payment for that month again via billdesk this time. This payment was successful but the earlier amount didnt get reverted to my account. Please check once and revert me the amount that was paid extra.

+1 photos

Apr 4, 2019

Complaint marked as Resolved

My bank HDFC has reverted the amount so closing this complaint.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Binodtala, P. O. Gondalpara, P. S. Chandannagore, Hooghly, W. B. 712137, Hooghly, West Bengal, 712137

Hi, We are presently shifted at Delhi from March 20th onwards. Already paid the bill till March 2019. Received advance bill payment notification for Apr-June 2019. Which is very high. We will not come till November 2019.
Kindly advise and solve the problem.

As per electricity bill of for the month of APR, 2019-JUN, 2019 against
Consumer Id :[protected] the total due amount is 2357/-INR. But as per the last due bills where we used electricity and staying at home that was 1852/-.
Kindly justify this issue. In other electricity board we never received any advance bills.

+1 photos

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700132

I live at nandankaran, ganganagar kolkata 132. I don't know what is issue but here always power cut no rain no trouble but power always cut. Several time i complain at website but no reply from there please see this matter as soon as. We are face problem cause no power then no water. Here electric office not responding our issue they said we don't know how is this possible. So i humble request please see this.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 721128

Respected sir/madam,
With due respect myself srimanta saha of vill:-gobindapur, p. O.:-ramgarh, dist:-jhargram, w. B. I've purchased one land at ramgarh 3years back. 2 no of high voltage transformer was pre installed there. Now i want to remove it as i want to construct my own house there. Please let me know the process.

Thanks and regards,
Srimanta saha
[protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vill-palashdanga, p.o+p.s-nakashipara, dist-nadia, state-west bengal, INDIA , pin code-741126, 741126

Sir,
From night after a small amount of rain, till now (6.30am) the power didn't resume in the locality of vill-palashdanga, p. O-nakashipara, dist-nadia.

If the solve of the problem caused by this small amount of raining takes over night, then how will you deal with weather during rainy season or fault caused during summer season?

These are the results of lack of
1) maintenance or
2) quality of materials or
3) sufficient manpower support for respective substation...

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No-Shooting Area,Salua Near Hong Kong Bar& Restaurants, 721145

This is to inform you that, i am a consumer of this company since long time, my id is[protected], due to construction of concrete road at no-shooting area, salua, kharagpur, plot no. 42 (P) jl no262, the width of the road is 13 foot, but unfortunately within that length a poll placement is done previously (10foot). So my not only me the all family within this plot (At least15), that pls take necessary steps to solve this problem as soon as possible. Thank you.

+2 photos

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

View replies

M

Madhuleena Singh

Mar 20, 2019

Like it's about more than 3hours and the time is 2:05am.. we can't even sleep and there's is no electricity in our locality.. Barrackpore, Anandapuri area... What is this??? Wht this department is so eresponsible?

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 31

firing in tree due to 1100 volt wire

Post your Comment

low voltage in our locality

Post your Comment

regarding meter bill

Post your Comment

frequent power cutting for long times

Post your Comment

lamppost placed in my land without any information

Post your Comment

not able to login user account

Post your Comment

urgent replacement of faulty cable and fuse boxes

Post your Comment

overbilling

Post your Comment

house shocking/current

Post your Comment

payment debited from account but status showing pending

Post your Comment

apart from the discussion the petition against the installation of electric poll our place

Post your Comment

disruption of power supply at home (consumer id no:162065383), name: tara ranjan mukhopadhyay

Post your Comment

meter not checked high bill

Post your Comment

wbsedcl theft of electricity from pole

Post your Comment

duplicate payment against january electricity bill

Post your Comment

outside from home but advance bill is very high

Post your Comment

power cut always

Post your Comment

please remove transformer from my own land

Post your Comment

no power overnight, due to a small amount of rain fall

Post your Comment

electric pole placement

Post your Comment

Related businesses