West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

My consumer no[protected]. I have paid my electric bill through vidyut sahayagi on10-05-2o19 invoice no[protected] transaction i'd qcp[protected]. But e payment confirmation not received to my mail address. I have sent two complains regarding this but no response comes. Please send e payment confirmation tomy g mail address supriya[protected]@gmail.com....

Dear
Sir/mam
This is piku das from birnagar, nadia, west bengal, pin 741127. Basically our power supply office birnagar under baharampur wbscdcl.
Your company can not give us a proper service about power supply or power cut.
Its my request if your company has no ability to give us satisfaction then please leave this project.
Piku das
[protected]...

This has been almost 2 months we have got the power supply for the 24 hrs a day. Each day we are facing power cut more than 5 times a day. This is really irritation. Not sure ig the electricity deparment even cares for this. I can see there are no such issues in near by area like salt lake and new town. So not sure baed on what they have decided this priority.
Please take this matter with priority as we are facing situation like living...

I reside in debalpur, kharagpur (Pin-721301) and i see there are frequent power cuts without any reason.

Today there was a storm and light rains at around 9pm and supply was stopped. It was understandable. But even after the weather got normal, the supply didn't resume. The rains stopped at around 10pm and it's almost 12.15am now.

This problem needs to be taken care of very seriously....

Dear sir
This is for favour of your kind information that during last summer 2018 from today 2019 we are facing troublesome low voltage through out all day for which the electrical appliances are going to be damaged very shortly and extreme hot weather we are suffering a lot for this. This is because o[censored]nauthorized use of ac, hook lines etc.
So we requested to take necessary action immediately and obliged. This is most urgent...

After trying so many times it still shows user authentication failure and password locked.i m facing issues regarding password and very disappointed with the wbsedcl site.again and again it is showing password has been successfully reset but after that when i login it shows user authentication failure and password locked everytime.please resolve this issue as soon as possible....

Today i went to wbsedcl office "halisahar, kanchrapara, west bengal 743134" regarding some query on new a/c connection.

When i asked that i have some query regarding new a/c connection then she told me that you have to collect 5.00 rs token then we will answer all of your question!! Without that she don't even talk to me, with very rude attitude.

Did the same and get back to her but this time she give me one...

In our area rabindra nagar, p. O-hamiltonganj, kalchini block have 1 week after single phase no power problem. I also many time complaint about this problem but not solved this problem permanently. Sir, i requested you please solved this problem permanently because this is customer related issue. If i pay one day later after due date of bill you will fine me but if you not give me better electric service....

I am pradip ghosh (Con no:[protected] is writing to draw your kind attention to the fact that we, the inhabitants of kalna gate, khan pukur, bank para ward no.6 are facing a lot of problems for single phase and also low voltages. Everyday the voltage goes down in the evening and continues till the morning. Mobile van comes and solve the single phase problem but when they go away low voltage problem started. Under the circumstances, we request...

My consumer id is[protected], but my name exist as soraj kumar instead of saroj kumar, i have already submitted a offline complain with complain no. 1193 dated 30.03.2019 along with a supporting document (Aadhar card) but still my name has been corrected, hence you are requested to rectify my name as saroj kumar (Sight verification done by the wbsedcl authority)....

Please rectify the problem at shahid nalini
Bagchi road, berhampore. After lodging complain of power cut the competent authority they said it is the 11000 voltage
Problem and other wing of monitor the 11000 voltage problem. Our locality has been suffering havoc due to power cut.
Now i am requesting you to dissolve the problem. My consumer id is[protected]...

There is fire in tree due to high voltage 1100 wire. The fire is starting to happen in the tree that is above our house. The fire is happening in the tree that is above our house. Our house roof is made of iron (Tin). At anytime the wire can break and fall on our house. This is very deadly. Please please help us. Please fix the problem.
Our address is - village - east halder para, post - gangarampur district - dakshin dinajpur, state-owned...

Respected sir,
I am dilip bera (Meter no: l4301180, consumer id:[protected] is writing to draw your kind attention to the fact that we, the inhabitants of deuli dakshin para (More preferablly bera para) are facing a lot of problems for low voltages. The voltage goes down (Below 150v) in the evening and continues till the night. Here is "single phase" overhead line and more than 60 houses are connected on that phase, as a consumer, i...

Hi,
My name is krishnendu mistry, consumer number :[protected]Meter in the name of mrs. Chhaya mistry) i've try to call customer care from last one month, but i could not reached with any one of this number. Mention below.
19121, 24-pgs south[protected], mathurapur[protected].

Please provide the proper contact details for mathurapur electricity office/branch.

New meter has been install...

Dear concern,

Suffering extreme power cut issue and maximum time it's happened for long time 3-4hours.

Already raised so many complaints through customer helpline number. But noting happened.

Along with this issues from last few months (After upgraded meter) facing huge power cut issue only in our particular phase.

Request to you kindly look into the matter on priority.
br...

With due respect l, anima ghosh resident at vill bibirber, p. O : mallickpara, p. S: serampore, dist: hooghly, pin: 712203.

With in my land area a electric lamp post is placed on 18/04/2019. My land is captured illegally by placing the post and it is done intensionally. I think it is violated civil rights.

I here by request to stop the work immediately and take necessary steps as quick as possible so that the...

Hello sir,

I am tapan samanta, this the 3rd time i am writing this mail, my consumer i'd[protected] and register mobile no is [protected]. Due to some reason i want to extend the load, but when ever i loggedin in the consumer portal in wbsedcl, it shows "no portal roles are assigned for this user".
I have attached the screen shot, please find the attachment.

I request to you kindly do the needfull to resolve...

Respected sir,
I beg to state that our transformer attached cable is in very bad condition at mirpur kayal para. Sometime there have caught fire in rainy time. Anytime may be occur big problem which is danger for our villagers. Therefore i earnestly request you to replace all the fault cable and avoid any untoward incident and also all the fuse boxes will be change for our safety....

I, aakanksha kumari is presently staying in a rented flat of shri piyush gupta. Address of flat is gardenia cooperative housing society, flat no 7a, new town, kolkata. I have been residing here since 15th july 2018. Previously i was billed for consumption of electricity for 542 units for three months, payment of which i made promptly without giving any thoughts regarding electricity consumption. However, i received a shock when 1269 units...

I have complained at 8.04.2019.they did not attend bt they shown closed..theire behaviour unespected...vry bad...they dont talk with me as goodly...wbsedcl customer care vry bad service...they dont talk with me goodly...and local office did not received calll...recently they take a new complaine bt they did not work properly.my customer id:[protected]...