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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 33

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B
bijoy gain
from Amarpur, Tripura
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19/09/18 date two time online payment my bills.

Address:743235
Website:Phone pe AAP's

Sir, my Name bkgain, id[protected], my online 1ST-transaction .ID-PHNN[protected], RS-2673.75, 2nd-ID-PHNN [protected], RS-2673.75, ATM CREDIT CARD no-[protected], Online two time PAYMENT YOUR COMPANY Date-19/09/2018,
Sir, This time my mob network problem.so miss two time PAYMENT transaction.
So sir please my problem solved you....
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B
Bivekindu
from Mahishadal, West Bengal
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non generation of payment receipt

Address:Darjeeling, West Bengal, 734313

This is ram prasad chhetri from mungpoo darjeeling, consumer id[protected]. It is to inform you that i paid rs.1825.23 as an electricity bill for the month of december january & february 2018-19 through net banking on 06/12/2018 at 11:59 am and reference no is igaexhdil5.

In this regard, i still haven't get receipt of a paid amount either in email id or through any other medium.

Please look into the matter...
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W
Waseem Nawaz
from Mahishadal, West Bengal
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meter fraud

Address:713104
Website:Consumercomplaints

Meter no t[protected]Consumer no.[protected] & bb060884 (Consumer no[protected] are installed at the same building at green park, saraitikar, burdwan. There are 4 families residing on rent and who are using an average of 100 units per months (Totaling about[protected] units per quarter. However the main meter reading is much less and does not match with the bills. Combined bill amount also shows less than rs. 1300 per quarter which is very...
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P
pappuranjeeta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but bill is showing due, status : payment pending

Address:Kolkata, West Bengal, 700157
Website:www.wbsedcl.in

Consumer id:[protected]
Today 4th december 2018 i paid my electricity bill through your website www.wbsedcl.in for bill month december 2018, january 2019 and february 2019, rs. 2416.07 is debited form my axis bank credit card but payment receipt not generated. My bill for the month of dec’18 – feb-19 is showing pending. Concerned person at wbsedcl is requested to kindly arrange to send me receipt of the bill.
Axis bank credit...
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S
Sinidih
from Dimapur, Assam
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correction of bill as per meter reading

Address:713102

Respecter Sir,
With due respect it is to inform you that I requested higher authorities several times personally & also through telephone, email ("rgro.burdwan",
WBSEDCL,
HPC WBSEDCL,
cmd,
Kausik Basak ) for correction of electric bill .
Meter reading was 124 units but my house was under lock & key on that day & also there was no power from August’17.

On Tue, Mar 13, 2018, 10:08...
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N
NishiBhor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provided service connection

Address:700101

Transformer installed but nhello sir,
The nishi bhor apartment situated in af 92/93, rabindrapally, kestopur, kolkata 700101. New transformer was installed on july 2018, but did not provide service connection to the apartment.
We are all providing rs 9.50 per unit charge from last 2.5 years.
Lift do not work due to no connection.
Who lived in top floor facing maximum problem as well as senior citizen who live...
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N
NishiBhor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transformer installed but no service connection

Address:Kolkata, West Bengal, 700101
Website:www.wbsedcl.in

Hello sir,
The nishi bhor apartment situated in af 92/93, rabindrapally, kestopur, kolkata 700101. New transformer was installed on july 2018, but did not provide service connection to the apartment.
We are all providing rs 9.50 per unit charge from last 2.5 years.
Lift do not work due to no connection.
Who lived in top floor facing maximum problem as well as senior citizen who live here. Quotation money was deposited...
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N
Nishi Bhor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transformer installed but service connection not given

Address:Kolkata, West Bengal, 700101
Website:www.wbsedcl.in

The nishi bhor apartment, af 92/93, rabindrapally, kestopur, n 24 parganas.
Transformer was installed for the apartment on july 2018 but yet given service connection. We providing bill form last 2 years for construction meter. Approximately unit charges rs. 9.5.
All the quotation money was submitted on time.
When we will get connection? Lift does not work due to no connection.
Who lived in top floor always facing...
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A
Abhiqwerty
from Guwahati, Assam
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new connection pending for station manager

Address:Paschim Medinipur, West Bengal, 721212
Website:[email protected]

Respected sir
I am debasish mandal from santitentul.. Agar... Chandrakona toun. Paschim medinipur.
I had one connection earlier in my fathers name.
I filled online application (Application no-[protected]. Ref, id[protected] for another connection due to various reason..

Station maneger (Birsingh group of electric supply) demand separation certificate for this reason... But i found no where this type...
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G
gouripur
from Ranaghat, West Bengal
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electricity theft by hooking

Dear sir,
I am an anonymous person unwilling to disclose my identity for some security reason. I inform you that there have more than five (5) yarn call with hooking, which has running last two years at my locality & create hazardous noise.
Machine has running whole day, basically early morning (5a. M. To 9 a. M.) & evening (5p. M. To 7.30 p. M) on regular basis.
Dispite being told, local electric office does not take...
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U
Uday Ranjan
from Bhubaneshwar, Odisha
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wbsedcl new connection

Address:712512

I am from west bengal, vill-tengripara, post :- guptipara. P. S-bolagarh, dist-hooghly, pin code – 712512, electricity office – somrabazar, my family is survive from 2017 in guptipara. App. One years ago i am shri uday ranjan chakraborty was applying for a new connection of electricity but yet in my home electricity is not available. I am aplication is submitted for new connection in 08 december 2017 but till date we are waiting for meter...
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123tanmay123
from Kolkata, West Bengal
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refund of a failure transaction from wbsedcl

Address:700130

I paid a sum of rs to pay electricity bill of wbsedcl. Money deducted from my account but not credited to wbsedcl as it was a failure transaction. The deducted amount is not refunded to my bank account. A screen shot is attached to this mail indicating the details of transfer. I made a complain earlier to resolve the issue but no solution of the problem is made....
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M
myyindia
from Chandigarh, Chandigarh
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very poor service

Address:713364

Dear sir
I am sanjib kundu (Inst. No. - 6129260, con. Id[protected], meter no. - l1938796) to bring to you kind notice the fact i am facing a lot of problems for unvaluable promise at your end. Even i was submitting written application 25.09.2017 in my local wbsedcl
Situated at po. - rupnarayanpur bazar office dist. - burdwan regarding change damage meter but every month your executive promised me now metere will be change...
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A
Ankur Roy Chowdhury
from Kolkata, West Bengal
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regarding change of old consumer name

Address:700150

Here wants to convey that our home has been purchase by my late. Father (Ashok kr. Roy ch.) 16 yrs before from sarat chandra.

Still its bills are in the name of previous owner sarat chandra.
I request you to please convert its name to my mother.

Please do share the documentation process regarding this case as soon as possible.

Consumer id[protected] and meter no.-l0641380, installation...
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S
Subhrapaul990
from Mugma, Jharkhand
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replacement of faulty meter

Wbseb meter

Subhra paul send email on oct 30, 2018

Replacement of faulty meter.
Subject: replacement of faulty meter.

References:
Consumer id[protected]

I have the honour to inform you that electric meter installed, in my residence
At ichlabad, ghosh para, sripally, burdwan, is found defective. The proper meter
Reading could not be obtained for a long...
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S
Sajid Shakil
from Ranaghat, West Bengal
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there is no electricity supply in my house

Address:Burdwan, West Bengal, 713325
Website:www.wbsedcl.in

There is no electricity supply in my house. The state department does not care for it. I have applied for new connection and paid the money for the quotation. But no response from the department. My application number [protected]. I have honourable court order for immediate power connection but the department least bother, submitted all documents court order clear all payments....
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G
goutam9126
from Tufanganj, West Bengal
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unable to login wbsedcl.in portal

Address:Burdwan, West Bengal, 713304

Sir, i registered on www.wbsedcl.in portal but now i can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [protected]@wbsedcl.in department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason i can not login the portal....
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goutam9126
from Tufanganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to login www.wbsedcl.in portal

Address:Burdwan, West Bengal, 713304

Sir, i registered on www.wbsedcl.in portal but now i can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [protected]@wbsedcl.in department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason i can not login the portal....
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M
Mda1995@
from Kolkata, West Bengal
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incorrect meter-reading

Address:Murshidabad, West Bengal, 742201

Meter reader has taken reading based on assumption as there was power cut during reading. The meter reader has given bill of 271 unit but it would be 157 unit in total. My meter shows 2000 unit but bill has been prepared of 2114 unit. So it is 114 unit more than the real unit. So i have to pay excess bill.. I can't do that. I went to the wbsedcl office for modifications of the bill but they did nothing. They said nothing profitable happen...
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Address:Burdwan, West Bengal, 713304

In this line, there is regular fault in the high tension. We are experiencing this for time immemorial. We have repeatedly lodged complaint but without any concrete result.
Though asansol and especially this area has developed manifold, yet the problem with power supply remains a big issue.
The frequency of faults becomes excess during summer and rainy season....
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