West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

The current flowing from the meter to my house
14d duplex,
Lake land country club,
Post office: munshidanga, nibra, howrah 711403,
West bengal,
India
Is 260 volt as shown in the meter.
The consumer id number is:[protected]
My grievance number is 19977637 dated 09/01/2019.
Till now my problem has not been solved.
My gadgets like washing machine, iron, ac, tv, gysers, electrical fittings like bulbs, fans, exhaust fans, etc. Are at high risk of damage.
The staff from station manager says that stop complaining and visit officers at satragachi.
I requested him to solve my high voltage problem of 260 volts to 220 volts.
He said that i am a small worker, i can't solve your problems. Speak to the officer.

Please help me to solve my problem.

The electrical person has one bulb, one holder and a meter of wire.
How will he check how the current is of 260 volts. They do not have a meter as the worlpool technician had in the morning.
Your electricians have checked different meters, dp boxes, transformers. But there is no result.
Please look into the matter and do the needful.

Thanks and regards,
Anand mohan shaw
[protected]
Manju shaw
[protected]
[protected]@yahoo.co.in

Consumer id[protected]
I paid the same bill twice via amazon pay. Please kindly refund the money or transfer it to the next bill.
First payment details-order id:[protected]
Operator reference number: ab123456
Bbps reference number: bd01a6502227
Second payment details-order id:[protected]
Operator reference number: ab123456
Bbps reference number: bd01a6502614

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Otherwest bengal state electricity distribution company [wbsedcl] electric connection not yet available
West bengal state electricity distribution company [wbsedcl] — electric connection not yet available

1 review
Dwitipriya nandi on dec 22, 2018
Submit a complaint
Dear sir/madam,
My name is dwitipriya nandi. I stay in sonarpur, mukherjeebagan area. We applied for electric connection on 7/03/2018. Consumer id is[protected]... We paid an amount of rs 6816/- for the electric connection. Today is 22nd december 2018 and we have still not received any electric connection.. Poles are not available. We have already dockets in the website but no action has been taken.. We are in a huge problem as we are staying in complete darkness in the evening. I cant study properly. Pleeeasee i request you to kindly look into the matter and provide us with the electric connection.
Please contact at [protected] or [protected].
Please look into the matter asap.. This is not a joke.. We are in serious trouble.
Thanking you,
Dwitipriya nandi

Dear sir/madam,
My name is dwitipriya nandi. I stay in sonarpur, mukherjeebagan area. We applied for electric connection on 7/03/2018. Consumer id is[protected]... We paid an amount of rs 6816/- for the electric connection. Today is 22nd december 2018 and we have still not received any electric connection.. Poles are not available. We have already dockets in the website but no action has been taken.. We are in a huge problem as we are staying in complete darkness in the evening. I cant study properly. Pleeeasee i request you to kindly look into the matter and provide us with the electric connection.
Please contact at [protected] or [protected].
Please look into the matter asap.. This is not a joke.. We are in serious trouble.
Thanking you,
Dwitipriya nandi

I have a land beside nh31 which is a good place for doing business. But there is 33kv line on that land so i am not getting any permission to do business there. So i wanted to be shifted that pole and line beside my land. I can pay the amount to shift the electric line also i will give land to shift that line. It will be much more better if electrical line could be shifted.

I want to pay my bill
Consumer i'd[protected]
Today is last date of my bill payment with discount...
After due how can i paid my bill with discount... It's e-pay discount how can i got it??
Billing name - binodini das
Address - bc-67, anurupa pally, kolkata-700101,
My mob - no - [protected]
My email id - somen. [protected]@gmail.com

Your tele calling customer too bad service.. They are cut my phone..

I am really surprised after looking the bill in my consumer id no[protected] by west bengal electricity distribution company. 13/12/2018 they provided bill amount 3250/-. We are out of berhampore from last 7 months. Every month they are sending their average bill is above 3000/-. Now there is a huge gap between acutual consumption and billing consumption. Therefore requested you please take necessery action to match the billing consumption and actual consumption. One another request to you when your staff will come for meter reading please contact with us before come, so we can help him to take actual meter reading.

Dear sir... This is to inform you that i, dilip mondal residing at phulia nadia, and my consumer id is[protected]. I have paid the electricity bill of dec 11 2018 of rs. 964.51 only through "http://www.wbsedcl.in" by using phon pe.. Payment gateway, and the transaction id is c1812140758526915273434 on 14.12.2018 at about 7:58 am, and the money was debited from my account but still the payment remains in pending or in failure state, hence the bill is showing in the above-mentioned site as unpaid till date and it is not showing the payment receipt of the bill for the month of dec2018 of rs. 964.51only.
Please assist me in this regard. I contacted with wbsedcl and phon pe&billdesk but both companies are not responding to my requests.

Sir, my Name bkgain, id[protected], my online 1ST-transaction .ID-PHNN[protected], RS-2673.75, 2nd-ID-PHNN [protected], RS-2673.75, ATM CREDIT CARD no-[protected], Online two time PAYMENT YOUR COMPANY Date-19/09/2018,
Sir, This time my mob network problem.so miss two time PAYMENT transaction.
So sir please my problem solved you.

This is ram prasad chhetri from mungpoo darjeeling, consumer id[protected]. It is to inform you that i paid rs.1825.23 as an electricity bill for the month of december january & february 2018-19 through net banking on 06/12/2018 at 11:59 am and reference no is igaexhdil5.

In this regard, i still haven't get receipt of a paid amount either in email id or through any other medium.

Please look into the matter and fix it at the earliest so that i could use this payment option in future too and for my satisfaction.

Meter no t[protected]Consumer no.[protected] & bb060884 (Consumer no[protected] are installed at the same building at green park, saraitikar, burdwan. There are 4 families residing on rent and who are using an average of 100 units per months (Totaling about[protected] units per quarter. However the main meter reading is much less and does not match with the bills. Combined bill amount also shows less than rs. 1300 per quarter which is very disproportionate. Kindly intervene.

Consumer id:[protected]
Today 4th december 2018 i paid my electricity bill through your website www.wbsedcl.in for bill month december 2018, january 2019 and february 2019, rs. 2416.07 is debited form my axis bank credit card but payment receipt not generated. My bill for the month of dec’18 – feb-19 is showing pending. Concerned person at wbsedcl is requested to kindly arrange to send me receipt of the bill.
Axis bank credit card department is requested to kindly arrange to sent details to wbsedcl about the payment or refund the amount at the earliest.

Respecter Sir,
With due respect it is to inform you that I requested higher authorities several times personally & also through telephone, email ("rgro.burdwan",
WBSEDCL,
HPC WBSEDCL,
cmd,
Kausik Basak ) for correction of electric bill .
Meter reading was 124 units but my house was under lock & key on that day & also there was no power from August’17.

On Tue, Mar 13, 2018, 10:08 PM WBSEDCL wrote:
Dear TAPAS KUMAR JAS,
Thank you for using Online Complaint Registration Service of WBSEDCL.
Your complaint has been registered in our system.
Your docket number is 14149392.
We will soon take necessary action on this.
Please mention this docket number for any future correspondence.

I physically met with the Station Manager, Burdwan Sector-I CCC, Power House, Burdwan .He told me that the problem would be solved since this was the first time case. No power in my house from August, 17 and I lodged one complain for this reason on 04.09.17.On23.05.18 I requested Station Manager to solve the power problem. He sent some persons & found problem outside building & connect power line from outside. On that day they noted meter reading 124 unit in presence of me .
As per Station Manager's instruction I applied an application on 23.05.18 for shifting Electric Meter from inside to outside of the house. As per instruction I deposited Rs.200/- on
24.05.18 .Also I got one letter on 28.05.18 to deposit Rs.1800/-. I deposited Rs.1800/ on 29.05.18 for installation meter at outside of the building.Electrical meter was installed outside of the house around first week of June'18 as per instruction of Station Manager, Burdwan Sector-1 CCC, Power House. Meter reading was 124 units during shifting the meter from inside the house to outside the house.
I got one notice on 23.11.18 to pay Rs.5154/-. Bill amount Rs.5154/-is not justified since Meter reading on that period was zero unit.House was under lock & key on meter reading day. I request you that you will instruct concern person to make a fresh bill as per meter
reading(meter running condition) that I can pay my dues immediately.
I am trying to solve the problem but till date problem is not solved after several request to several persons. It is not possible for me to attend office of the Station Manager, Burdwan Sector-1 CCC, Power House from Dhanbad to Burdwan frequently.
Wish you will take necessary action to solve the problem as early as possible that I can pay my bill.

With regards
Tapas Kumar Jas
CI:[protected]WBSEDCL)
Unit Detail:RSA2-10B-3K-AV
Renaissance Township
Goda, Nawabhat More on NH2
Burdwan(Purba)-713102
Mob no;[protected], [protected], [protected].
Date:08.12.18

Transformer installed but nhello sir,
The nishi bhor apartment situated in af 92/93, rabindrapally, kestopur, kolkata 700101. New transformer was installed on july 2018, but did not provide service connection to the apartment.
We are all providing rs 9.50 per unit charge from last 2.5 years.
Lift do not work due to no connection.
Who lived in top floor facing maximum problem as well as senior citizen who live here. Quotation money was deposited at time.
Sir, when we will get the connection. Please do necessary steps to provide connection as soon as possible.

Transformer installed but no service connectiono service connection

Hello sir,
The nishi bhor apartment situated in af 92/93, rabindrapally, kestopur, kolkata 700101. New transformer was installed on july 2018, but did not provide service connection to the apartment.
We are all providing rs 9.50 per unit charge from last 2.5 years.
Lift do not work due to no connection.
Who lived in top floor facing maximum problem as well as senior citizen who live here. Quotation money was deposited...

The nishi bhor apartment, af 92/93, rabindrapally, kestopur, n 24 parganas.
Transformer was installed for the apartment on july 2018 but yet given service connection. We providing bill form last 2 years for construction meter. Approximately unit charges rs. 9.5.
All the quotation money was submitted on time.
When we will get connection? Lift does not work due to no connection.
Who lived in top floor always facing problem specially senior citizen.

Respected sir
I am debasish mandal from santitentul.. Agar... Chandrakona toun. Paschim medinipur.
I had one connection earlier in my fathers name.
I filled online application (Application no-[protected]. Ref, id[protected] for another connection due to various reason..

Station maneger (Birsingh group of electric supply) demand separation certificate for this reason... But i found no where this type of term and condition from wbsedcl.in.

Sir, i shall be highly obliged if you kindly observe my proposal by giving me a new connection as soon as possible.

Dear sir,
I am an anonymous person unwilling to disclose my identity for some security reason. I inform you that there have more than five (5) yarn call with hooking, which has running last two years at my locality & create hazardous noise.
Machine has running whole day, basically early morning (5a. M. To 9 a. M.) & evening (5p. M. To 7.30 p. M) on regular basis.
Dispite being told, local electric office does not take any legal action.in this situation local electric office has given open wire electric line dispite cover wire so that electric theft done easily.
Either if you arrange cover wire or visit one times within one month, then some people (Specially for old person & child) will escape from sound pollution.

Address of hooking place.
Poles nearest mangal club
Halder para
Village: gouripur
P. O. Debipur
P. S. Memari
District: burdwan

I am from west bengal, vill-tengripara, post :- guptipara. P. S-bolagarh, dist-hooghly, pin code – 712512, electricity office – somrabazar, my family is survive from 2017 in guptipara. App. One years ago i am shri uday ranjan chakraborty was applying for a new connection of electricity but yet in my home electricity is not available. I am aplication is submitted for new connection in 08 december 2017 but till date we are waiting for meter for new connection. Electricity pole is not available, wiring is completed but i don’t know why electricity office of somrabazar officials say’s pole is not available. Five months we are waiting ours pole is not available. I don’t now why? I think this is the negligence of somrabazar officials.
Please take action because we need electricity connection for our basic needs.

Money receipt no:- 90618
Receipt no[[protected]]
Customer id no [[protected]]
Application date-08/12/2017

Uday ranjan chakraborty ([protected])
Vill:-tengripara
P. O:- guptipara
Dist:- hooghly
Pin-712512

I paid a sum of rs to pay electricity bill of wbsedcl. Money deducted from my account but not credited to wbsedcl as it was a failure transaction. The deducted amount is not refunded to my bank account. A screen shot is attached to this mail indicating the details of transfer. I made a complain earlier to resolve the issue but no solution of the problem is made.