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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 32

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A
Avijit1122
from Pune, Maharashtra
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ownership transfer in wbsedcl

Address:Kolkata, West Bengal, 700135

Hi, i have purchased a resale flat in new town area. So i called to wbsedcl office for ownership transfer of the electricity from previous owner to my name. Now they are asking for the security deposit receipt when they provided the electricity on first time which is 5 years back.

Now persons in electricity office is asking for security deposit. Please let me know is it correct?

Should i have to pay security...
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S
supratik189
from Tufanganj, West Bengal
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"payment update not showing in your portal"

Dear sir/madam,
My consumer ID is[protected], I paid my electricity bill through payZapp and it was successful but in your portal it shows that no transaction is done. I am including 2 attachment with this complaint, please look into this attachment, then my problem will very clear to you.
Please look into my matter I will be very thankful.
Transaction Reference no:- HD[protected]...
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Sir,
I am sirajdullah consumer id[protected], bill pay rs 8956/- on 8/02/2019, but bill not payment
Wbsedclw has confirmed the receipt of payment with the service provider reference id: phnn1902080031556941564925.
My phonepay bank say (Dear siraj dulla,

We are here to help you! Here is what we think could assist you further:

Is my bill payment still due?
No, it is not! Your bill...
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A
anindya.c
from Kolkata, West Bengal
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online payment portal down

Address:Kolkata, West Bengal, 700059

I'm sorry but the online payment system of wbsedcl is functioning in a weird way for last couple of months. My payment due date is 14th of the month. Since sunday, feb 10th, i'm trying to pay online and not being able to, because the site is down (Please see attached screenshot) for more than 72 hours. Last month too, i've faced this problem. I paid within due date using quick pay mode. It failed for some reason best known to wbsedcl. After...
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J
Joynaru
from Kolkata, West Bengal
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i have paid my electricity bill but payment receipt not generating

Dear sir/madam,
My consumer i'd is[protected], i paid my electricity bill through phone pe and it was successful but in your site it shows that no transaction is done. I am including 2 attachment with this complaint, please look into this attachment, then my problem will very clear to you.
Please look into my matter i will be very regard to you....
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S
shyamalkanti
from Madanpur, West Bengal
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load enhancement of domestic connection

Address:741245

Dear sir,
I am shyamal kanti ghosh, from alaipur, madanpur, p. S. Chakdah, dist. Nadia, west bengal. My wbsedcl consumer id:[protected], applied for load enhancment vide application no. [protected] and as per wbsedcl quotation i have paid the security deposit amount rs. 9065.00 reciept no.[protected] dated:- 20.08.2018 and service connection charges rs. 9600.00 reciept no.[protected] dated: 20.08.2018. Wbsedcl madanpur customer...
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Address:700051
Website:www.wbsedcl.in

Consumer id:- [[protected]] installation n0.[8470068], meter n0.-l4308759 to, the station manager, birati, k/g/e supply wbsedcl, north 24 parganas, west bengal. Sir, i am quite surprised and quite shocked to receive the electricity bill amounting rs. 2, 725 against electricity consumption for the last three months at my residence, to receive such a heavy electricity bill. Needless to say there has been some anomaly or breach of duty. I am quite...
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B
from Kolkata, West Bengal
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consumer login problem

Address:Kolkata, West Bengal, +91

Hi
I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I need to pay my bills immediately for this consumer. Hence please solve the login problem as early as possible.
THANK YOU
br...
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S
SK RAMIZ
from Contai, West Bengal
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payment is not successful but balance debited from my account

Address:721642

Maine qr code ko scan karke mera bill 213 pay kya aur mera account se cut liya but mereko received copy nahi mil raha hai maine 3 din tak wait karke dekha but abivi bill ka pay successful nahi hua. Aisa kue hua a mere samaj me nahi aa raha hai maine qr code scan karke koi galti ki kya? Jo mera abivi bill nahi pay hua. Sir i have a great problem please help me...
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A
AMIT.SAHA
from Raipur, Chhattisgarh
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illegal electrical post & unsafe electrical wire

Address:741121

Problem details – some of my neighbours had installed an illegal electrical pole in my land area on 12th september 2018 without any prior intimation, instead o[censored]sing their own space, just nearby. The electrical naked wire goes only about one feet distance from my house & at the rear side wire goes almost above my land space which is very very unsafe.
As per land surveyor report - that pole comes in my land area, as extra 2 feet...
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G
GANGADHAR BAIN
from Kolkata, West Bengal
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new connection pending from 1 year

Address:Hooghly, West Bengal, 712304

Dear sir
My name is gangadhar bain,
Address :chikrand jalapara, chikrand, chanditala, hooghly, wb 712304
Sir i have applied for new connection in december 2017 and i paid quotation amount on 29.12.2017. My application number is [protected]. And i have submitted all required documents. But till today i did get my connection or response from them.
So i request you to take action on it.

Thanks & regards...
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Address:North 24 Parganas, West Bengal, 700136
Website:www.wbsedcl.in

Dear sir,

I, saikat kumar das, have an existing connection from wbsedcl (Consumer id:[protected] for my flat at dream excellency, rajarhat.

I applied for load increase (Application number: [protected]) and paid all necessary charges as per quotation received from wbsedcl on 13-apr-2018.

On contacting wbsedcl rajarhat office, i was told that the new meter is not available and it will take at least...
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A
Anand Mohan Shaw
from Bhubaneshwar, Odisha
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after checking the meter the voltage is 260 v instead of 220 v.

Address:711403

The current flowing from the meter to my house
14d duplex,
Lake land country club,
Post office: munshidanga, nibra, howrah 711403,
West bengal,
India
Is 260 volt as shown in the meter.
The consumer id number is:[protected]
My grievance number is 19977637 dated 09/01/2019.
Till now my problem has not been solved.
My gadgets like washing machine, iron, ac, tv, gysers,...
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S
Shyam Rauniar
from Siliguri, West Bengal
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twice payment for the same bill

Address:Jalpaiguri, West Bengal, 735101

Consumer id[protected]
I paid the same bill twice via amazon pay. Please kindly refund the money or transfer it to the next bill.
First payment details-order id:[protected]
Operator reference number: ab123456
Bbps reference number: bd01a6502227
Second payment details-order id:[protected]
Operator reference number: ab123456
Bbps reference number: bd01a6502614...
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D
Dwitipriya Nandi
from Bhubaneshwar, Odisha
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electric connection not yet available at home

Address:700150

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D
Dwitipriya Nandi
from Bhubaneshwar, Odisha
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electric connection not yet available

Address:Kolkata, West Bengal, 700150
Website:Wbsedcl

Dear sir/madam,
My name is dwitipriya nandi. I stay in sonarpur, mukherjeebagan area. We applied for electric connection on 7/03/2018. Consumer id is[protected]... We paid an amount of rs 6816/- for the electric connection. Today is 22nd december 2018 and we have still not received any electric connection.. Poles are not available. We have already dockets in the website but no action has been taken.. We are in a huge problem as we...
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Address:732140

I have a land beside nh31 which is a good place for doing business. But there is 33kv line on that land so i am not getting any permission to do business there. So i wanted to be shifted that pole and line beside my land. I can pay the amount to shift the electric line also i will give land to shift that line. It will be much more better if electrical line could be shifted....
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S
Somen_das
from Kolkata, West Bengal
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bill not paying by online

Address:700101

I want to pay my bill
Consumer i'd[protected]
Today is last date of my bill payment with discount...
After due how can i paid my bill with discount... It's e-pay discount how can i got it??
Billing name - binodini das
Address - bc-67, anurupa pally, kolkata-700101,
My mob - no - [protected]
My email id - somen. [protected]@gmail.com

Your tele calling customer too bad service.. They...
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A
arup84roy
from Pandua, West Bengal
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unwanted huge amount bill

Address:742187

I am really surprised after looking the bill in my consumer id no[protected] by west bengal electricity distribution company. 13/12/2018 they provided bill amount 3250/-. We are out of berhampore from last 7 months. Every month they are sending their average bill is above 3000/-. Now there is a huge gap between acutual consumption and billing consumption. Therefore requested you please take necessery action to match the billing consumption...
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S
Sonali Mondal
from Kolkata, West Bengal
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unpaid bill

Address:Nadia, West Bengal, 701402
Website:Billdesk & phonpe

Dear sir... This is to inform you that i, dilip mondal residing at phulia nadia, and my consumer id is[protected]. I have paid the electricity bill of dec 11 2018 of rs. 964.51 only through "http://www.wbsedcl.in" by using phon pe.. Payment gateway, and the transaction id is c1812140758526915273434 on 14.12.2018 at about 7:58 am, and the money was debited from my account but still the payment remains in pending or in failure state, hence the...
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