West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

I paid my wbsedcl bill through the paytm gateway on 11.10.2018. But the deducted money was not credited to the electricity department. Now it is showing that the transaction was failed. But i did not get my money refund.
Below is the transaction details were given by me.

Transaction id - paytm otc no - [protected].
Invoice number[protected].
Amount - 1653.11
Debited bank - corporation bank.br...

Dear sir,
It is being observed since couple of days we are facing abnormal non schedule power cut through out the Day even night also. We are unable to understand the reason behind that. Customer care had given the no to contact[protected], but sorry to say that no body is lifting the phone even though ring is going on.
Please resolve the issue permanently so that we can get the quality power without any trouble.
Please...

I reside in gholakachari road, satyanarayanpalli, barasat. Every single day there is an average of 4 hrs o[censored]nscheduled powercut. Specially during 8am to 5pm this repeatative issue continues in spite of several complains to the customer care. People like me who work from home are being effected the most due to this problem.

Consumer id :[protected]

Do not mark this complaint as resolved unless you supply flawless...

Actually I had done two transactions with transaction ID [protected]IGADWGIJP8 & [protected]IGADWGNSC8 to pay WBSEDCL bill through Vidyut Sahajogi App For Rs 945.80 through payment mode SBI Netbanking. As the first transaction was unsuccessful I had done the 2nd transaction which was successful. As a result Rs 945.80 was deducted twice from my SBI account. i have contacted with SBI customer care and they said both the transactions was successful....

There is no body in the madhyamgram supply office to respond to phone calls of a common man. Only if some minister calls things move for any power cut issue. Even if the toll free number is called post entering all the required numbers the call drops immediately. Who to ask help from please suggest.

My consumer id is[protected] please suggest a solution...

Sir, in my house vill juyerya, po jhentla ps - keshpur west midnapur pin721150 have no power during 3 days. My consumer id is[protected] i allready lodged a complaint in vidyuit sahayugi app. My docket number is 18960191, 18960281 both dated 04 oct 2018 at 0800hr is not solved till date now.in summar session i suffering 3 days the mobile van also ingnore my complaint. Please solv this problem for better service quality....

I live at madhyamgram north 24 paragana, pincode 700129. The amount of power cut can make you cry over here, specially if you work from home.

Without any reasons there are frequent power cuts for a duration of 2 hours in an interval of every 1 hour.

Whenever the office is called they say that they are running some kind of maintenance, that is if they ever pick up the call. I wonder how many years will it take...

Wbsedcl portal bill payment
Customer id[protected]
Transaction no[protected]
Invoice no[protected]
Date 01/10/2018
Transaction is pending at your bill desk hdfc bank
Bill amount has already debited from my bank account through bhim aap and showed successful payment.
Please solve this problem as early as possible.
Email [protected]@gmail.com...

K K Bhattacharjee Road
Po vill Harinavi kol 700148
Rajpur kalitala po Rajpur PS sonarpur
Dear Sir/Madam
[Reference Metre No:[protected]]
I write concerning the above account.
The meter is currently showing a reading of [703 originally as per metre reading]. I do not accept that the meter is recording accurately.
The bill in question 1048 for703 is significantly higher than it should be.br...

Hello,
I have purchased a flat & applied for domestic electricity connection (Quotation amount of rupee 6485 paid to wbsedcl) after that i fulfilled all the government formalities including registration, taxation, etc...
But wbsedcl not giving me electricity connection because they have some issues with sitaram daruka who sold me that flat. As per my concern i dont have any issue with wbsedcl and i am not guilty regarding that...

Submitted complaint of low voltage online on 21.9.18 vide docket no. 18693712 & consumer id[protected] but no message of disposal received till date. Apprehending that next complaint cannot be made due to non-disposal of earlier complaint. This relates to chakdaha, nadia, branch. Local electricity office does not receive complaints on phone though a bill mentions that provision overleaf....

My consumer id is[protected]. I made payment of last bill months of jul18-sep18 through vidyut sahayogi by united bank credit card. Payments were done three (03) times in system. Only one payment is credited to my bill account on 10 jul 18. But first two payments dated 09 jul 18 and 10 jul 18 were not credited to my bill account. Transaction id are [protected] and [protected] respectively.

Further i want to inform you that payment...

Dear Sir,
I am an anonymous person to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against Hasibul Rahaman and his neighbours, (residing at Koyra Road, Vill+P.o - Illambazar, Distt-Birbhum, Westbengal-731214 Opp - Masjid lane ) for theft of electricity from main connections on a regular basis. Its been years now....

Consumar id[protected], haldia city near kshudiram square, hpl link road

Got commercial connection recently for our new pvt. Hospital. From the beginning the voltage fluctuates/persists at a higher level. This has caused damage/loss of medical equipments.

Have informed local office.
It's an urgent request: please look into the matter and do the need full....

Dear Sir,
For your kind information, I Anjali Biswas, (Con ID.[protected], I am paid due bill for the month of Aug'18 & Sep'18 through www.wbsedcl.in on 04-09-18, Amount of two month bill was Rs, 1814.06/- and its debited from my Union bank of India a/c. which no. is [protected], but till date Rs.1814.06/- is show as an outstanding amount in my bill.
So, what can i do? please solve this matter as soon as possible....

Hi team,

Wbpdcl has installed a electricity pole, in my land, last week without my permission, illegally.

I have registered a official with wbpdcl & the complaint received copy is attached hereby.
My consumer id[protected]

There has been no action for the last few days, only empty promises and doing nothing. So kindly expedite immediate action & requesting you to look into this matter...

Abnormal bill has been demanded as meter does not show reading. This has been done as per consumption of same time in the previous year. But the difference is that one ac was running at that time. Now neither ac nor any other high consuming equipment is running. You can inspect. It is more legal of demanding according to previous 3 months. Moreover application has been done for changing the meter of consumer id[protected] by narayan ch. Dey...

Consumer id:[protected], installation no.-3467577, meter no.-p1919955, to, thestation manager, dhuliyan ccc, supplywbsedcl, dhuliyan, west bengal.
Sub:- letter of complaint to the wbsedclfor excess billing.
Sir, i am quite surprisedand quite shocked to receive the electricitybill amounting rs.23573 against electricity consumption for the last three months at my residence, to receive such a heavy electricity bill. Needless...

Our area is suffering frequent powercut problems and when it comes in repairing any faults in our line the service is also most worst and backdated they do not also pay any importance to their customers complaints in living in todays advanced world it looks that we are living in a backdated one. More than ten times a day power cut.. Simetimes it is about 50 or more. What is happening? We need a permanent salution of this problem....

Respected Sir,
I beg to state that my house is at Barasat, N 24 pags, 11A Kabi sukanta Road near Ram Thakur mandir, Chotobazar. The branches of tree of my next house is lying on eletric wire connected to my house from light post. Any time it can damage the electric wire.

So, it is requested to take action from your end to cut the branches of tree.

With regards.
Apurba Kr Datta
Con Id...