West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir,
I am an anonymous person unwilling to disclose my identity for some security reason. I inform you that there have more than five (5) yarn call with hooking, which has running last two years at my locality & create hazardous noise.
Machine has running whole day, basically early morning (5a. M. To 9 a. M.) & evening (5p. M. To 7.30 p. M) on regular basis.
Dispite being told, local electric office does not take any legal action.in this situation local electric office has given open wire electric line dispite cover wire so that electric theft done easily.
Either if you arrange cover wire or visit one times within one month, then some people (Specially for old person & child) will escape from sound pollution.

Address of hooking place.
Poles nearest mangal club
Halder para
Village: gouripur
P. O. Debipur
P. S. Memari
District: burdwan

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: 712512

I am from west bengal, vill-tengripara, post :- guptipara. P. S-bolagarh, dist-hooghly, pin code – 712512, electricity office – somrabazar, my family is survive from 2017 in guptipara. App. One years ago i am shri uday ranjan chakraborty was applying for a new connection of electricity but yet in my home electricity is not available. I am aplication is submitted for new connection in 08 december 2017 but till date we are waiting for meter for new connection. Electricity pole is not available, wiring is completed but i don’t know why electricity office of somrabazar officials say’s pole is not available. Five months we are waiting ours pole is not available. I don’t now why? I think this is the negligence of somrabazar officials.
Please take action because we need electricity connection for our basic needs.

Money receipt no:- 90618
Receipt no[[protected]]
Customer id no [[protected]]
Application date-08/12/2017

Uday ranjan chakraborty ([protected])
Vill:-tengripara
P. O:- guptipara
Dist:- hooghly
Pin-712512

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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U

Uday Ranjan

from Bhubaneshwar, Odisha

Nov 22, 2018

My complain is still pending.

I am from west bengal, vill-tengripara, post :- guptipara. P. S-bolagarh, dist-hooghly, pin code – 712512, electricity office – somrabazar, my family is survive from 2017 in guptipara. App. One years ago i am shri uday ranjan chakraborty was applying for a new connection of electricity but yet in my home electricity is not available. I am aplication is submitted for new connection in 08 december 2017 but till date we are waiting for meter for new connection. Electricity pole is not available, wiring is completed but i don’t know why electricity office of somrabazar officials say’s pole is not available. Five months we are waiting ours pole is not available. I don’t now why? I think this is the negligence of somrabazar officials.
Please take action because we need electricity connection for our basic needs.

Money receipt no:- 90618
Receipt no[[protected]]
Customer id no [[protected]]
Application date-08/12/2017

Uday ranjan chakraborty ([protected])
Vill:-tengripara
P. O:- guptipara
Dist:- hooghly
Pin-712512

wbsedcl new connection - Comment #3278419 - Image #0

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Address: 700130

I paid a sum of rs to pay electricity bill of wbsedcl. Money deducted from my account but not credited to wbsedcl as it was a failure transaction. The deducted amount is not refunded to my bank account. A screen shot is attached to this mail indicating the details of transfer. I made a complain earlier to resolve the issue but no solution of the problem is made.

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Nov 10, 2018

Updated by 123tanmay123 amount paid Rs 4322.78 on 6/11/2018

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Address: 713364

Dear sir
I am sanjib kundu (Inst. No. - 6129260, con. Id[protected], meter no. - l1938796) to bring to you kind notice the fact i am facing a lot of problems for unvaluable promise at your end. Even i was submitting written application 25.09.2017 in my local wbsedcl
Situated at po. - rupnarayanpur bazar office dist. - burdwan regarding change damage meter but every month your executive promised me now metere will be change in next month but they are can't able to do and still now no action have taken about this matter, yet i am still paying average bill. Why i am paying average bill month after month???
Under the circumtances, i request you to please look into this matter very urgently and take necessary actions on your part is highly solicited, so that we the normal consumer will be relived from unnecessary harassment.
And i hope as soon as possible resolve my issue.

With best regard's
Sanjib kundu

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A

apu2

from Kolkata, West Bengal

Nov 6, 2018

Dear Team
We need the information and link wherein payment facility for Post Paid on line bills for domestic users are payable as we are staying outside and being senior citizens.
Consumer IDs are:[protected],[protected]

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S

saikatp

from Chennai, Tamil Nadu

Nov 13, 2018

I paid my bill through online on 07/11/2018 but bill status is failed on WBSEDCL website. I got a receipt for this payment.
CONSUMER ID[protected]
INVOICE NO[protected]
TRANSC NO-BBPSBD01A1192675
BBPS REF ID-BD01A1192675
OPERATOR REF NO-AB123456

very poor service - Comment #3268006 - Image #0

very poor service - Comment #3268006 - Image #1

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Address: 700150

Here wants to convey that our home has been purchase by my late. Father (Ashok kr. Roy ch.) 16 yrs before from sarat chandra.

Still its bills are in the name of previous owner sarat chandra.
I request you to please convert its name to my mother.

Please do share the documentation process regarding this case as soon as possible.

Consumer id[protected] and meter no.-l0641380, installation no.- 4160020, (Address - s-1/30- sarat ch sardar

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Wbseb meter

Subhra paul send email on oct 30, 2018

Replacement of faulty meter.
Subject: replacement of faulty meter.

References:
Consumer id[protected]

I have the honour to inform you that electric meter installed, in my residence
At ichlabad, ghosh para, sripally, burdwan, is found defective. The proper meter
Reading could not be obtained for a long period. Your representative, who is taking the meter readings, has also mentioned the same in the meter reading card. Consequently, proper bill could not be prepared, periodically.

I shall be obliged, if you kindly arrange to replace the meter at the earliest, so that i may pay the proper tariff and charges. The copy of the electricity bill last paid,
Is enclosed herewith for your perusal and necessary actions.

An early action, in this regard, will be appreciated.

Thanking you,
With kind regards

(Subhra paul)
Ichlabad, ghosh para, sripally, burdwan,
Dist - purba bardhaman

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Burdwan, West Bengal, 713325

Website: www.wbsedcl.in

There is no electricity supply in my house. The state department does not care for it. I have applied for new connection and paid the money for the quotation. But no response from the department. My application number [protected]. I have honourable court order for immediate power connection but the department least bother, submitted all documents court order clear all payments.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Burdwan, West Bengal, 713304

Sir, i registered on www.wbsedcl.in portal but now i can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [protected]@wbsedcl.in department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason i can not login the portal....

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Address: Burdwan, West Bengal, 713304

Sir, i registered on www.wbsedcl.in portal but now i can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [protected]@wbsedcl.in department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason i can not login the portal. Please resolve the issue asap.

Thanks & regards
Goutam mondal

+1 photos

Oct 27, 2018

Complaint marked as Resolved

Sir, I (Goutam Mondal) (Mobile No is 9126572009) e-mail id is ([email protected]) registered on www.wbsedcl.in portal but now I can not login the portal by giving correct credentials and getting an exception. I have called many times to the wbsedcl helpline (19121) but after receiving they are calling off. I mailed to [email protected] department with providing proper print screen three months before but they are so irresponsible that they have not resolve the issue yet. For this reason I can not login the portal. Please resolve the issue asap.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Oct 27, 2018

Updated by goutam9126 Log in problem few month

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Address: Murshidabad, West Bengal, 742201

Meter reader has taken reading based on assumption as there was power cut during reading. The meter reader has given bill of 271 unit but it would be 157 unit in total. My meter shows 2000 unit but bill has been prepared of 2114 unit. So it is 114 unit more than the real unit. So i have to pay excess bill.. I can't do that. I went to the wbsedcl office for modifications of the bill but they did nothing. They said nothing profitable happen by complaining.. So please solve my problems.. Thank you.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Oct 26, 2018

Updated by Mda1995@ My meter no is 430211 customer 🆔 is[protected].

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Address: Burdwan, West Bengal, 713304

In this line, there is regular fault in the high tension. We are experiencing this for time immemorial. We have repeatedly lodged complaint but without any concrete result.
Though asansol and especially this area has developed manifold, yet the problem with power supply remains a big issue.
The frequency of faults becomes excess during summer and rainy season.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Bardhaman, West Bengal, 713213

Website: www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

I paid my wbsedcl bill through the paytm gateway on 11.10.2018. But the deducted money was not credited to the electricity department. Now it is showing that the transaction was failed. But i did not get my money refund.
Below is the transaction details were given by me.

Transaction id - paytm otc no - [protected].
Invoice number[protected].
Amount - 1653.11
Debited bank - corporation bank.
Mobile number - [protected].

Please help me to my money back to my account.

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Address: Kolkata, West Bengal, 700157

Website: WBSEDCL

Dear sir,
It is being observed since couple of days we are facing abnormal non schedule power cut through out the Day even night also. We are unable to understand the reason behind that. Customer care had given the no to contact[protected], but sorry to say that no body is lifting the phone even though ring is going on.
Please resolve the issue permanently so that we can get the quality power without any trouble.
Please confirm the action you are going to take.
Regards.
Susanna Kumar Ganguly
Deepsikha Apartment, Teghoria Main Road. 700157,
[protected]

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Address: Kolkata, West Bengal, 700124

I reside in gholakachari road, satyanarayanpalli, barasat. Every single day there is an average of 4 hrs o[censored]nscheduled powercut. Specially during 8am to 5pm this repeatative issue continues in spite of several complains to the customer care. People like me who work from home are being effected the most due to this problem.

Consumer id :[protected]

Do not mark this complaint as resolved unless you supply flawless electricity atleast for a week. It's an open challenge to wbsedcl.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Jalpaiguri, West Bengal, 735210

Actually I had done two transactions with transaction ID [protected]IGADWGIJP8 & [protected]IGADWGNSC8 to pay WBSEDCL bill through Vidyut Sahajogi App For Rs 945.80 through payment mode SBI Netbanking. As the first transaction was unsuccessful I had done the 2nd transaction which was successful. As a result Rs 945.80 was deducted twice from my SBI account. i have contacted with SBI customer care and they said both the transactions was successful. So I request you to refund Rs 945.80 against unsuccessful transaction id [protected]IGADWGIJP8. Don't reject my complain.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Palchen Dorjee Chaktha

from Siliguri, West Bengal

Oct 10, 2018

I have been frequently receiving sms asking me to make payment of Electricity bill ID:[protected], To avoid disconnection on my mobile no.[protected]
Kindly note that I live in Gangtok and I don't have or I have not taken any power connection from wbedcl.

So kindly ensure that the sms is not sent to my mobile no. [protected].

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Address: Kolkata, West Bengal, 700129

There is no body in the madhyamgram supply office to respond to phone calls of a common man. Only if some minister calls things move for any power cut issue. Even if the toll free number is called post entering all the required numbers the call drops immediately. Who to ask help from please suggest.

My consumer id is[protected] please suggest a solution

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Debprasad Naskar

from Barddhaman, West Bengal

Oct 10, 2018

WBSEDCL electricity new Quotation free 447 Payment but not payment receipt

power cuts & response - Comment #3234250 - Image #0

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S

Subhash Sadhu

from Kolkata, West Bengal

Oct 11, 2018

We have paid our electric bill in time regularly but we did not satisfied the supply of electric in our locality at Ganganagar, Madhyamgram

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Address: Paschim Medinipur, West Bengal, 721150

Website: Wbsedcl

Sir, in my house vill juyerya, po jhentla ps - keshpur west midnapur pin721150 have no power during 3 days. My consumer id is[protected] i allready lodged a complaint in vidyuit sahayugi app. My docket number is 18960191, 18960281 both dated 04 oct 2018 at 0800hr is not solved till date now.in summar session i suffering 3 days the mobile van also ingnore my complaint. Please solv this problem for better service quality.

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Address: Kolkata, West Bengal, 700129

I live at madhyamgram north 24 paragana, pincode 700129. The amount of power cut can make you cry over here, specially if you work from home.

Without any reasons there are frequent power cuts for a duration of 2 hours in an interval of every 1 hour.

Whenever the office is called they say that they are running some kind of maintenance, that is if they ever pick up the call. I wonder how many years will it take to finally finish this maintenance and fix this problem. People here have started to accept this issue as if this is what is normal.

It is so sad to see that even in the year 2018 such problems exists and the officials responsible for fixing this problem are actully irresponsible.
They are not interested in fixing problems all they want is their salary at the end of the month and a hundred excuses to not do what they are supposed to do.

I am sure that these complaints are going unnoticed as well!! Totally disappointed and fustrated with their service.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700124

Wbsedcl portal bill payment
Customer id[protected]
Transaction no[protected]
Invoice no[protected]
Date 01/10/2018
Transaction is pending at your bill desk hdfc bank
Bill amount has already debited from my bank account through bhim aap and showed successful payment.
Please solve this problem as early as possible.
Email [protected]@gmail.com

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Address: Kolkata, West Bengal, 700148

Website: Wbsedcl

K K Bhattacharjee Road
Po vill Harinavi kol 700148
Rajpur kalitala po Rajpur PS sonarpur
Dear Sir/Madam
[Reference Metre No:[protected]]
I write concerning the above account.
The meter is currently showing a reading of [703 originally as per metre reading]. I do not accept that the meter is recording accurately.
The bill in question 1048 for703 is significantly higher than it should be.
I inspected the meter with all my electrical appliances turned off after use and noted that it continued to register 703 units of electric consumption.
It is clear that either the meter is faulty or that there is some other problem.
Either way, the bill is not a true reflection of electricity used.
I now wish to request you to carry out a test on the meter at my home.
I look forward to hearing from you with a suitable date or I need a clear Break of My electricity Unit Consumption, for the test to be carried out.
Yours faithfully
Amal Kumar Chakraborty
[protected]

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

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K

Khatik1986

from Noida, Uttar Pradesh

Oct 2, 2018

Successfully pay my account But Beneficiary account is not show successfully Bill payment..
Customer ID[protected]
Bill payment Date- 28/09/2018

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 34

electricity theft by hooking

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wbsedcl new connection

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refund of a failure transaction from wbsedcl

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very poor service

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regarding change of old consumer name

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replacement of faulty meter

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there is no electricity supply in my house

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unable to login wbsedcl.in portal

unable to login www.wbsedcl.in portal

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incorrect meter-reading

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regular fault in the high tension line from lic to fatehpur in asansol 713304

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wbsedcl bill transaction failed amount not refunded.

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non schedule power cut on regular basis

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everyday unscheduled power cut

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refund not done against unsuccessful transaction.

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power cuts & response

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non power supply

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too many power cuts.

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bill amount debited and successful but your billdesk transaction pending

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wrong metre reading

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