West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

With due respect i, arup das resident at sarbajna para, p. O-birnagar, dist.- nadia, pin - 741127, my consumer id no[protected].
In front of my house one electric lamp post is leaning to our house and also some trees touching main wire, i complain the same to your zonal office - berhampore over telephone more then 3 times, my last complain no - 5377616 dt - 15/09/2016 and also i deposited the written complain for that to our local office...

I am unable to make on-line-payment of Energy Bill dated 06.01.17 for the Bill period JAN'17 to MAR'17. Each time I open the sitePay Bill, it displays a message 'you do not have any unpaid outstanding'. I have been continually trying for the last 3 days; but every time same message is displayed. Please dictate me the chronological steps together proper site by which I can make the payment. Time at hand is too short and hence immediate reply...

Sir i complate my new user formality in online application. but when i login to my account then i see
(You have already applied for New Connection with Reference No. P[protected].Please download your Acknowledgement Letter). then i chose to payment mood and i see
(Application Number Not Created yet..Please apply for New Connection.)
i don't understand what i do. sir plase halp me out ...

my name is DHIRENDRA...

New application .Wrongly select Sonarpur CCC instead of Garia CCC and quotation amount paid online need transfer the amount to Garia CCC.Application no-[protected], money receipt no-HHMP[protected], consumer id[protected].Submitted request letter to transfer amount but no action taken by them

Ranjit Mahapatra
253 Mahamayapur School Road
Kol-84
Ph-[protected]...

The Station Manager/Engineer,
WBSEDCL, C.C.C. POILAN.
Sir,
CONSUMER ID[protected]
With due respect I would like to inform you that I am above said consumer residing at Genexx valley, Tower-28, Flat-11A, Joka, Kolkata-700104, received the current quarter bill (Dec'16 to Feb'17) which is totally unjustified and irregular because as per this current bill your concerned person taking the present meter reading dated...

Please guide me how to pay the bill through online. My consumer id is[protected]. Is there any other link to pay. Please send me another link to pay. Please send any other link. Please send another link to pay as the last submitting date is 05 january 2017. Please send it as soon as possible so that i can pay within due date. Please do it. So i will very y...

Consumer id is[protected] in the name of gopal shaw. i am being charged excessively more than i have consumed, due to wrong reading. As of now the actual reading is 2062 unit but the billing is as per 2805 unit. I lodged a complaint but the complain remaind unresponded and my connection has been dis continued without any proper clasification and notice. for ur information, the connection is pertaining to my business place and due to wbsedcl's...

Dear sir,

I have received a abnormally high invoice for last 3 months.

My consumer id is :[protected]
Business partner no: 5606014
Installation no : 5184357
Tariff class : a (Dm-u)

Present reading as per last invoice (Date of bill generation 03/12/2016) it is 5030.00, whereas i have attached photo for my meter reading taken on 17th december 2016. The amount claimed in the invoice...

Refund of extra amount for multiple times bill payment. Please refer the attachment. I made a payment on 7th Nov 2016. The transaction got rejected however the amount was deducted "twice" from my bank account.

Hence please help me to refund the extra amount that was paid. WBSEDCL office only asked me to raise this complain with you.

Consumer id[protected]
Name: Bholanath Chakraborty
Contact- [protected]/...

Refund of extra amount for multiple times bill payment. Please refer the attachment. I made a payment on 7th Nov 2016. The transaction got rejected however the amount was deducted "twice" from my bank account.

Hence please help me to refund of the extra amount that was paid. Electricity office only asked me to raise this complain with you.

Consumer id[protected]
Name: Bholanath Chakraborty
Contact-...

My consumer ID[protected], installation no -2977296 this is the first time i had pay my bill through online., on23/12/16 I have received bank confirmation message of payment, but i had not receive WBSEDCL PAYMENT RECEIPT or anything. my email id is [protected]@gmail.com.should i wait to pay my bill at the cash counter because my due date is 26/12/16, please leat me know ASAP.if the payment is not received by wbsedcl, how can i get a refund...

Dear Sir/Medam,
My name is Prasenjit Halder, my residence is- Vill-Uttar Kasiabad, PO-Mundapara Kasiabad, PS-Dholahat, More than 3 months, till not i am not get new Connection to my residence . Now i am working Indian Army. My ID no is[protected], My application number is-[protected]. app date-12/08/2016 I am already paid amount.
But till date i am not get new connection to my residence.Please add new connection as early es...

Hi there,
I am a resident of Rajarhat Area, Kolkata 700136. I was not able to pay the bill through online mode. As a result, I called a number [protected] at 8.52 am (dot) Thursday, 22nd Dec, 2016, and a lady staff picked up the phone. Before, letting her know about my consumer no. of WBSEDCL[protected], she started shouting like as if she is very irritated and not willing to serve the call from the customers in order to solve the...

My neighbour subal halder illigaly get electricity connection with the help of diamond harbour S.E.D.C.L over my personal property. I submited objection letter before & that day i informed but they did not take any step against this problem. And this connection is not normal connection, its like a hooking...how it is possible...plz solve this problem as soon as possible.....

I have applied for new connection under Burdwan -III CCC-3518108 on 08.11.16 I have also paid Rs. 15, 466.00 quotation amount on the same day. But unfortunately I have not get the new connection till date. Where as WBSEDCL has assured that within 15 working days new connection will be provided. From the date of applications 40 days has already been passed. Now can I asked after submitted of all documents and paid the amount why I have not...

I sri tapan mandal, (consumer id[protected] inst. no[protected] informed that meter reading have been taken from this area but till date no one come to my premises as a result meter reading as well as spot billing is pending. i hope problem will be solved as en early date.
Tapan mandal
Consumer id:[protected]
Installation no: 10651324
Date : 10.12.2016...

Hello,

I have got a High electricity bill of three months(rs 2397) as compared to the previous three months(rs 925).
We do not have any extra appliances other than light n fan.
We had given written complaint in Newtown electricity board office. But they didn't even bothered to resolve our issue. It's been more than 1 month and we are getting no response from their side despite of many calls from our side. br...

Could not able to pay bill for the month of november. I tried to pay my electricity bill for the month of november on 4th november, last date of my november bill is 6th november but i could not able to pay my bill online. When i logon on the system it proceed to few steps but when payment option cum it cannot proceed further. My consumer id[protected], inst no 02889416, name sushil kanjilal, adress ab 153, sait lake, kol-700064....

Sbhaspally Siliguri customer center not picking any phone call as I am trying since one hours.
The problem is we are in with out electricity since last 9 hours.don't know why? Customer care not picking up any phone, I am sure they are enjoying Saturday night and we are in dark night.
Please do something for common man are suffering by that person.thank you...

WBSEDCL — WBSEDCL "installation number/type" for online payment account

WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care[protected] which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at ([protected]).br...