Westside — billing issue

Westside — billing issue

K K.P. Nagendra

I got a msg on my membership enrolled mobile number. Which mentioned a special discount on my birthday week upto 31march, 2019. Yesterday when i went for shopping, i got normal discount avail for all other members also. Then what's the meaning of this type of msgs. Just fake publicity to bring customers to their stores. I shopped more than 30k. Msg i got, is here Hi khelendra, celebrate your birthday with a 20% b'day discount from westside bit. Ly/2g9rrft! Use code: bd[protected] before 31st mar! T&c: bit. Ly/2fjw7nh. Was this information helpful? No (0) Yes (0)
Mar 24, 2019 Updated by K.P. Nagendra I shopped about 28K..
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T

Team Westside

from Delhi, Delhi

Dear K.P. Nagendra,

We are sorry for the experience you've had. Please share the following details with us so that we can share the same with the concerned team:

Email ID
Contact Number
Store Location
Membership Card Number

Regards,
Team Westside

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K.P. Nagendra's [Complaint's author] reply, Mar 25, 2019

Email id: dr.k.n.pal@gmail.com
Contact no. : 9993192891
Store location : Samdariya Mall, Jabalpur
Membership card No. : W0W0470700035183

T

Team Westside

from Delhi, Delhi

Dear K.P. Nagendra,

Thanks for sharing the details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Team Westside

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K.P. Nagendra's [Complaint's author] reply, Apr 2, 2019

What's happening in my matter

T

Team Westside

from Delhi, Delhi

Dear K.P. Nagendra,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Westside

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T

Team Westside

from Delhi, Delhi

Dear K.P. Nagendra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Team Westside

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