Whaaky.com / Way2Online Retail Complaints & Reviews

Dear sir/madam, i book sony Power bank on 02/09/2015, in the sms ur saying with in 4 working days u will receive ur product. but till date i did not receive the product and also i did not receive any mail regarding when i will receive the product also. plz conform me when i will receive the product waiting for ur mail

Dear sir / madam,

I have purchased 4 formal pants combo from whaaky.com online store, i received product yesterday (07 / 09 / 2015) but they are not fit to my size because i ordered 36 size pants but i received 32 and 34 size pants.

My order description as below :

Dear bhavik vaghela
Your order id : s80904926
Payment mode : cod
Order placed on :[protected]:56:45
You have done all the hard work!! Now sit back and relax. We will send you an e - mail and sms once your order is dispatched to your address.
Order details :
S. No item name order no qty estimated dispatch date price
1 buy 4 c - dot cotton trousers @ 999
S80904926 1 ships in 7 - 10 business days rs. 999. 0

Shipping address :
Bhavik vaghela
Ul16, shreemad bhavan complex, opp. Kanta stri vikas gruh, dhebar road, rajkot,
Rajkot, gujarat - 360002 total amount rs. 999. 0
Sd cash redeemed rs. 0. 0
Shipping charges rs. 0. 0
Cash handling charges rs. 100
Payable amount rs. 1099. 0

Now i want to return this product and want my money back, but they are not receiving helpline number. Also i sent mail to their mail id ([protected]@whaaky.com) but still i didn't receive any revert.

Please do something to stop this type of frauds. I just want to return their product and want my money back.

Please revert as soon as possible.

Thanks & regards,
Bhavik vaghela
[protected]

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I had placed an order with online shopping portal whaaky.com on 03 Sep 2015 and paid Rs 499 through my credit card. The order (S[protected] was confirmed on 03 Sep 2015 and the delivery time was informed 7-10 business days. But i has been wrongly typing district name but after that i have been given a mail at Whaaky.com for correction my address. But no any response from Whaaky .com against my mail & I not rcvd my order till now. The customer helpline – [protected] is engaged all the time. My voice mails have also not been responded to and since today i.e. 07th Sep15 there is no response on this number. My email reminders have also not yielded any satisfactory reply.

Hi.. this is rakesh we had problem with mobiles order no: S80897111, why u guys need otp, cvv, account number for such cases, you need to return money r else we are going to take an action on you and raise a complaint to human rights commission of india. regards rakesh [protected] [protected]

Sir/ madam, I Prakash, placed a order on whaaky.com for a sony 10000 mah portable charger on 17 aug 2015 and the same was delivered on 21 Aug 15. On subsequent use, I observed that my phone was not charging properly and power bank drained fast. Therefore, I approached sony service center who clearly denied that it is not a sony product. Therefore u raised a complaint with whaaky support but they failed to provide me a solution. In view of the above, i request that a suitable solution may be provided at the earliest and the company may be penalised accordingly for misleading customers.

My name is rakesh I have purchased mobile 1+1 offer in whaaky.com onlineshopping I received rocktel mobiles its not working mobile cost is 1099rs . Respond me in 24h0urs if not I wll go for complaint on ur online shopping.customer order no S80897111 Regards, Rakesh. [protected] [protected]

I purchase sony power bank 20000mah but company deliver mi. i send mail to support team ( [protected]@whaaky.com)& call so many time no reply from company. MI power not working(deliver by whaaky company). address as per webside :- Address : Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. [protected]

I bought sony power bank from whakky.com on 1.9.2015. It is not functioning order S80901140 has been successfully shipped. Please find below the tracking details. Courier Name : DOTZOT Courier Consignment No : I[protected] Date of shipping :[protected]:55:08.0 my Contact number : [protected] Your order should reach you latest by[protected] . You may track your shipment through DOTZOT or directly in the Whaaky website through the link given above. If you have questions about the delivery, Please call Whaaky on[protected] or contact Customer Support. Thank You, Team Whaaky Follow us Unsubscribe

S80878522 ORDER NO: 28.07.2015 SENT FAKE PRODUCTS -2 NOS 20, 800 MAH POWER BANK AS PER THIER REQUST, WE RETURND, . BUT, NO REPLACE ITEMS DEAR SIR, WE ordered 2 NOS POWER BANK 20, 800 MAH IN COMBO OFFER RS 1399 IN COD MODE. ORDER NO IS, S80878522, DATE IS 28.07.2015 . WE GOT IT ON[protected]. WE GOT MI BRAND POWER BANK 20, 800 MAH 2 NOS @ 1399 WITH COD. AFTER FULL CHARGING IT WS SUPPORT 1 TIME CHARGING ONLY FOR BASIC MOBILE I THINK IT IS ONLY 1500 MAH POWER BANK. BUT BRAND IS MI !! WE USED AROUND 15 DAYS AFTER FULL CHARGE. BUT, IT'S SUPPORT SAME 1 TIME BASIC MOBILE CHARGING . THEN, WE CALLED WHAAKY.COM CUSTOMER CARE NO[protected].ALWAYS PHONE CALL NOT PICK IN THIS NO WE CALLED AROUND 400 TIMES. ONE DAY ONE PERSON PICKED PHONE CALLS .HE SAID " YOU SEND RETURN, WE WILL REPLACE" & ALSO, I HAVE E MAILED MANY TIMES. BUT NO RESPONSE. FINALLY WE SENT RETURN TO THEM BY COURIER IN OUR OWN MONEY. DTDC COURIER TRACKING NO IS Tracking No.: C61348317. IT'S DELIVERD TO THEM. BUT, NO REPLY BY MAIL NO PHONE CALLS PICK IN CUSTOMER CARE NO. I THINK THEY ARE CHETTING TO CUSTOMERS BY SENDING FAKE PRODUCTS KINDLY TAKE CRIMINAL ACTION ON THEM & ALSO, I FOUND THIER DOMAIN REGISTRATION CONTACT DETAILS IN WHO IS.NET THER IS ONE LANDLINE NO IS MENTIONED 040.40115096. I DON'T KNOW IT IS REAL OF FAKE. I CALLED TO THIS NO, THEY ARE SAYING IT'S NOT WAAKY.COM https://who.godaddy.com/whoisstd.aspx?domain=whaaky.com&prog_id=GoDaddy&k=7TPxdAuzOexen4ioBJ9OBvLn8FNzGUbk9ERqr7pwHgEQK2H%20k0TpwGmYOVytRmFX & MAIL ID GIVEN IN DOMAIN REGISTRATION [protected]@whaaky.com if you have time pls try & find it's reallity Thank you

S80878522 ORDER NO: 28.07.2015 SENT FAKE PRODUCTS -2 NOS 20, 800 MAH POWER BANK AS PER THIER REQUST, WE RETURND, . BUT, NO REPLACE ITEMS DEAR SIR, WE ordered 2 NOS POWER BANK 20, 800 MAH IN COMBO OFFER RS 1399 IN COD MODE. ORDER NO IS, S80878522, DATE IS 28.07.2015 . WE GOT IT ON[protected]. WE GOT MI BRAND POWER BANK 20, 800 MAH 2 NOS @ 1399 WITH COD. AFTER FULL CHARGING IT WS SUPPORT 1 TIME CHARGING ONLY FOR BASIC MOBILE I THINK IT IS ONLY 1500 MAH POWER BANK. BUT BRAND IS MI !! WE USED AROUND 15 DAYS AFTER FULL CHARGE. BUT, IT'S SUPPORT SAME 1 TIME BASIC MOBILE CHARGING . THEN, WE CALLED WHAAKY.COM CUSTOMER CARE NO[protected].ALWAYS PHONE CALL NOT PICK IN THIS NO WE CALLED AROUND 400 TIMES. ONE DAY ONE PERSON PICKED PHONE CALLS .HE SAID " YOU SEND RETURN, WE WILL REPLACE" & ALSO, I HAVE E MAILED MANY TIMES. BUT NO RESPONSE. FINALLY WE SENT RETURN TO THEM BY COURIER IN OUR OWN MONEY. DTDC COURIER TRACKING NO IS Tracking No.: C61348317. IT'S DELIVERD TO THEM. BUT, NO REPLY BY MAIL NO PHONE CALLS PICK IN CUSTOMER CARE NO. I THINK THEY ARE CHETTING TO CUSTOMERS BY SENDING FAKE PRODUCTS KINDLY TAKE CRIMINAL ACTION ON THEM & ALSO, I FOUND THIER DOMAIN REGISTRATION CONTACT DETAILS IN WHO IS.NET THER IS ONE LANDLINE NO IS MENTIONED 040.40115096. I DON'T KNOW IT IS REAL OF FAKE. I CALLED TO THIS NO, THEY ARE SAYING IT'S NOT WAAKY.COM https://who.godaddy.com/whoisstd.aspx?domain=whaaky.com&prog_id=GoDaddy&k=7TPxdAuzOexen4ioBJ9OBvLn8FNzGUbk9ERqr7pwHgEQK2H%20k0TpwGmYOVytRmFX & MAIL ID GIVEN IN DOMAIN REGISTRATION [protected]@whaaky.com if you have time pls try & find it's reallity Thank you

I have purchased a sports shorts and cargos from whaaky.com on[protected]:24:15 and my order no. S80872948 and i paid the amount online . But after one week they sent me the mail in which it was written that the product is non serviceable at my pincode, but when i was ordering the items i checked the pincode and it was shown that the serviceable. I lodged complaint to whaaky for refund. First their customer care is always no reply i called them so many times . even they don't have toll free no. but it was told me by the customer care executive that i will going to get my refund within a week bot after a week i checked refund was not initiated. Then i again called them after 2-3 weeks nearly on 14-aug- 2015 and they told me that my refund is done on 9th of august but when i checked there was nothing then i again called after a week they said my refund has initiate on 18th of august and within two days i will get my money back. but still there was nothing. On[protected] i received a mail regarding dispatch of my order of cargos but when i received them they were not according to that what i ordered for even size was not appropriate. And again i called them to lodge a complaint for returning the product but they are not responding to my call even i called them 35-40 times back to back due to this i lose my more than 200 rupess but still they didnt received my call. This company is cheating. really it's so bad...

Order id:s[protected] product :sumsung metro 312 mobile recd on :[protected] amount: 1349/- this product is not working. charing is not spend. charger is damage & earphone not working. this items is totally fault. pls replace the item or refund the amount:rs.1349/--...

I have purchased a timmer, Mp3 Player from whaaky.com in 04.03.2015 vide order no S80783749 on testing found not working, Brocked and codemn item. I lodged complaint to whaaky for refund. First their customer care is always no reply. Now on mail they want to send their item on customer cost which is very high second they are not refunding full amount. This company is cheating. and one time i talk with them Then they accepted to refund in 7 working days. and now very weekend is gone and he not responed me. on mail and calling. really it's so bad.

Vendor Name: Whakky.com Product: MI 20800 Mah Powerbank Issue: 2 times replacement done, still not got the proper product Order num : S[protected]May month 2015) 1. 1st time have received the defective product on 20th May 2. Handed over the defective one to them @ their office durin may month end. 3. July 2015 month again received the damaged product once again. The same has been sent to them thru Professional courier during Agu month. 4. Till now there is no rever from Whakky.com Pls help

I have placed below mentioned order nos. on 20/08/15, which have not been shipped yet also i'm trying to reach at your customer care number but not getting any response even i have sent mail at [protected]@whaaky.com but still not response, so it is really surprising that if we have paid the money then the orders have not been shipped but if some one is placing order on COD they are getting their products because company has to collect he money, in spite of above i have received my one order of Power bank which is defected but there is no one to listen for that as well Order No. 1. S80891977 2. S80891994 3. S80892061 so i think either they should close the website or work in proper way and deliver the product actual products on time. Expecting a revert from the company on the above matter. Chirag Tandon [protected]

I have purchased a power bank from whaaky.com 9n 2 Sep 2015 vide order no S80904534 on testing found not working and codemn item. I lodged complaint to whaaky for replacemwnt/refund. First their customer care is always no reply. Now on mail they want to send their item on customer cost which is very high second they are not refunding full amount. This company is cheating.