Whaaky.com / Way2Online Retail Complaints & Reviews

I have ordered 3 cotton county - order No- S80423841, denim jeans size 30, but when
I received the product I could not find the product what I saw in the web site are not the same. The size, design and quality is not good. I want to return the product. Your company is actually cheating the customer’s.

Hi I ordered a set of jeans (Pack of 3 Ladies Jeans - Cotton County Brand) through whaaky.com at Rs. 599 with free shipping charges but at the time of delivery .The set of Jeans was not up to the mark and worst quality jeans made of very local material and the brand was not given at the time of delivery they promised before.I called the customer support number but no one can receive and they mail on my ID please send us the snapshot of the parcel, I’ll send but didn’t get any acknowledgment yet .

Dear Sir


As I Have taken Product order no S80413922 which i have received on 15th has i am not able to reach you customer care number to inform


Reason for Retuning is Shape and size not correct and what shown in display is mismatch

So I request you that please do the needful according


Thanks & Regards


Ram chander Patil
mbl [protected]

hello sir, i am Maulik Shah from Satellite, Ahmedabad. I was purchased
in 5mens Casual Shirt delivered 28/05/2014. The problem is
size mismatching and product not properly. my ordered size delivered "L" size
but not comfort to me. so it is uncomfortable for me. so please replace
this order. earlier i call your customer care number but no response from your side.so that i
send email for you last one week. so please refund at the earliest possible. order no
S80364519 Courier Name : FEDEX Courier Consignment No :[protected]
Date of shipping :[protected]:53:57.0 Contact number : [protected]...

Dear Admin,

Please forward this complaint to the concerned department/person.
I placed an order for 5 bed sheets from whaaky.com online. Here is the link of the product:
http://www.whaaky.com/Product?did=NjIz

I placed the order online with COD option on 27-May-2014.
- First of all the order received was delayed a lot and I received it on 11-June-2014.
- You can see the images in the link above, the bed sheets look really great, but the ones I received was very much PATHETIC in quality, all the 5. From my experience, I would say that none of them would survive even single wash!!
- I sent an email to customer support on 11-June itself saying that the quality is very very poor and I want to return this order and want a refund
- The replied saying that they need a snapshot of the product, to which I again replied and sent them the screenshots on 12-June
- I again got a reply from them on 13-June saying that "Dear Sir/Mam, We would be definitely happy to assist you. Images are for representation purpose only. Actual product may vary in design / color. There is no option of choosing color/design. As per the description the same has been delivered to you."
- I sent an email yet again on 13-June itself insisting that the QUALITY is very cheap and I don't want this product anymore and need a cancellation refund.
- Now again, they sent an email today 16-June saying that "Dear Sir/Mam, We would be definitely happy to assist you. We would like to inform you that we follow and inventory led model where products come to us in bulk. We can’t guarantee that you would receive the same product as that of the image. There might be slight deviations in the product design and colour. But we ensure that the quality of the product is maintained."

THIS IS NOT a SLIGHT DEVIATION IN THE PRODUCT. ANY ONE CAN IMMEDIATELY LOOK AT THE ORIGINAL PICTURES AND MAKE OUT THE HUGE DIFFERENCE IN THE QUALITY OF WHAT IS BEING SHOWN AND WHAT IS ACTUALLY SENT.

I have attached the pictures of what bed sheets I actually received.

Please take this forward and get this resolved as soon as possible!!

I have placed an order of S[protected] Koutons Formal Shirts) vide order no S80370196 on 11.03.14, but it was not delivered on time, i have requested to cancel the order many times but order not canceled by them & also dispatched the wrong product on 12.05.2014 which too late & delivered product is useless also even they are not responding on our regular reminder mails & phone calls. Please don't come in there influence of combo packs provide by whaaky. They cheat customers. Issue #1: whaaky took more than a month dispatch the order # S[protected] Koutons Formal Shirts)Issue # 2: since Shirts were unfit to wear, I requested them for replacement which never happened even after several follow ups via email. Issue # 3: Their call center Number can never be reached which I think is a bogus number to fool the customers. Now I have paid for the product which cannot be used and whaaky do not take responsibility of helping / managing its customers anytime.

Order no [protected] order given large size night pants but you people sent me very small size that is useful for only kids. It is very inconvenient to me i tried to speak you people by dialing [protected] and land phone[protected] so many times but no reply both nos . I feel very bad on your part kindly speak with me cont no [protected] immediately regarding pants size. And replace them immediately. I gvn u order on 20-5-14 but you people sent those items on 13-6-14. You people tole me sending within a week time or 10 days but taken nearly one month. Kindly replace them immediately.
M krishnaiah cont no [protected]

Hi I have ordered pack of 3 cotton county jeans size 30 order no.s80419220.There is a size written on pack 30 but two pants is size 28 and one pant is 30. Both 28 size pants which is not use for me pant color and fabric is third class what is rubbish.dont you see the actual size while packing. So please return this pack and send me actual 30 size jeans with defferent colors please do the needful for the same and reply me the procedure of replacement. I tried customer numbers [protected] & [protected] but they not receiving call. Thanks...

i have placed order no:s80215279 woodland shoes and sunglasses for rs999 date 27/02/2014 .its almost five months am getting no response from whaaky.com when called they say DUE TO HUGE RESPONSE we are unable to send product and there as they are displaying same product again and after four months they are calling and telling we will be sending u wrangler shoes and sunglasses and surprise gift till today no product is been delivered very bad

Hi I have ordered pack of 3 cotton county jeans size 30 order no.s80410723.There is a size written on pack 30 bur two pants is size 28 and one pant is kids paint which is not use for me pant color and fabric is third class what is rubbish.dont you see the actual size while packing. So please return this pack and send me actual 30 size jeans with defferent colors please do the needful for the same and reply me the procedure of replacement. Thanks

I orderd for reebok sports shoes in whaaky.com with order number S80314614 they mentioned that order will dispatch with in 7 businesss days.But they dispached the order after one month.That also they didn't gave the sports shoes they gave sniker shoes but they gave 2 left leg shoes .What can i do with two left leh shoes.I lost 1000 rupees Please dont order from this whaaky company.I want replacement or repay of Money.

I had ordered Mobiles from Whaaky.com but insted of that they had send me Koutins jeans which were also non guniune, I request you all to dont buy anything from this site they are king of cheaters... As well as there customers support also dont respond us.We should take some serious action against this company, so that future buyers also save from this fraud company. I ordered #S80386629

Order No.S80388230 Dispatched on 28.05.2014 has not yet been delivered at the address mentioned thereon. Unfortunately the Mob.No.[protected] mentioned at the time of booking got struck as it has been moved to outside the country. Hence.there might be some difficulty in delivery. Sorry for the inconveniances caused and request you to resend the order by giving intimation to Mob.No.[protected] at your earliest convenience.

I placed following order by making payment.


S80395463


999.0


debit card


[protected]:22:07


CONFIRMED.
Till today no delivery is made.What is this?
Secondly due to mistake due to net problem same order came to be given by me bearing No. S80396832.It was COD.Despite MANY MAILS IT IS NOT CANCELLED.At least I am not informed of the same.
May I expect solution to both the issues at your end by taking customer oriented approach.?
Thx a lot.
U B Hejib

I had made the order of 3 shirts on 18th may 2014, they commit delivery in next 7 to 10 working days.
Till today 13th June 14, i didn't get any delivery nor i got any convincing answer in reply, i mailed 8-10 times, called customer care 5 times, left a voice mail 3 times but never got my order cancelled or got my delivery.

Hi All, Greetings for the day I have purchased four denims jeans from whaaky on 3rd May 2014 but not received till date. My Order Number is S80352719 payment confirmed on 6th May 2014 Request you to check and deliver the same. Tried contacting the customer care on [protected] but none of the answering calls. Appreciated if the same is Fixed on priority. Thanks&regards Ch Arun kumar [protected].

On my order S80363034 with WHAAKY.COM, I ordered a set of 3 LARGE track pants, to fit my waist of 36-38 inches. However, I received a set 3 track pants of ONLY 24-inch waist. I have been CHEATED by WHAAKY.COM of Rs 625/- I request you to kindly have thm a set of 3 track pants of CORRECT size of 36-38 inch waist, OR give me a FULL REFUND of Rs 625/- to my card. They can take their product back at their OWN cost, as the ERROR committed was on WHAAKY.COM side.

I have placed order for two items 1. 6 nos T shirts . The item was send to me but the same was returned to the company for replacement for bigger size. Yet to receive the replacement 2. 8 Nos. Vests This item has not been sent to me even after 14 days of confirmation of order. every time i receive a mail stating that i will be receiving the same at the earliest

Dear sir

we are reguest to you long time to our this product not recived please confirm the status

a wait for your reply most uargant satus update my cell no [protected] & my email id ashish.[protected]@yahoo.com confrom uargant most importatent i will be your product to online shopping to 4 month not any confirmation your side my ac is debit your payment for shopiing online shoes that order no S[protected] is upadet most uargant help on this matter

a wait for your reply

Hi.
I have ordered 3 jeans of size 30 against order no #S80415927.There is 30 size written on the packet but all pants are of 28 size which are not o[censored]se for me. Don't you see the actual product while packing. Please return this packet and give me the 30 size jeans.

So kindly sent appropriate size of me (I.E.30 cm) and please do the needful for the same and reply me procedure of replacement.Thanks.

Tanoj kumar mohanty.