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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023

Complaints 4398

Resolved

1744

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2654

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Whaaky.com / Way2Online Retail reviews & complaints page 46

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Address: 134003

I buy clothes from whaaky.com
But clothe's quality is very bad another problams is-
1, quality is very bad
2, colour is diffrents
3, fade colurs
4, all shirts are not good
O plzz me apni money waapis lena chahta hu kyuki jo pic me dikhaya gya tha wo ye shirts nhi h and inka kpda bhi accha nhi h, or mujhe inka colour bhi fade lg rha h, or sbse bdi baad, ye shirts seeley hue bhi nhi h, or ye clothes k hisaab se inka rate bhi km hona chahiye,
O plzz mujhe meri money waapis kr de i want my money

My mob. Is [protected], and my address -
Vill. Bhareri kalan
Tah. Naraingarh
Distt. Ambala
Haryana
Pincode-134203
O plzzz, i want my money.

Dec 8, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. We request you to drop an email at [protected]@whaaky.com or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 516172

Website: whaaky.com

I have one product in whaaky.com, the product not to respond un till 15days so i want to cancel my order my order bearing No S[protected], and i have paid money to that product through net banking sbi kindly return back by product amount

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Address: Mumbai City, Maharashtra, 400056

Website: whaakya.com

Samsung guru 1200+Nokia 1110! Is not well and this both mobiles are not switch on condition and charger is dummy . I want to return this both product as soon as and please refund my money.

+1 photos

Dec 8, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 560037

Website: whaaky.com

I have returned the product on 15-aug-2016 and the product was received by whaaky on 23-aug-2016.

i received email on 27-aug-2016 stating that money will be transferred with in 7-10 business days, it is more than 2 months still now i didnt receive refund

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Address: Hyderabad, Andhra Pradesh, 5000016

My order number is S[protected]. I returned my parcel with my Bank info on three months ago. But not refunded my amount. When do I asking my amount, the whaaky saying same answer.

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Address: 700105

Website: www.whakky.com

I have taken two samsung GURU mobile but one of mobile is not open.then i call back to whakky company .he tell that i have to send both mobile to hyderabad.I have taken mobile in Kolkata then how i get money refund and how i return product.PLease call back on [protected]

Dec 10, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 500016

Website: www.whaaky.com

I ordered a mobile handset device from whaaky.com. Upon receiving the item it turned out to be defective. So i requested for return and refund with the images necessary and they accepted it. After i couriered them the item, i waited for the refund into my bank account. They haven't still refunded it and also no proper response about the item is given to me also. This fraud should be shut down for good and taken action against it.

What to do next?

Dec 7, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 30, 2016

Updated by Nibin Baby They acknowledged that the item has been received back and will proceed soon. But not yet refunded my money back to my account.

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not reship soon, we will refund your amount.
Thanks Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - [protected]
Refunded on: 1st February 2017
Thanks, Regards Whaaky Team

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Address: 742103

Website: whaaky.com

A Good One Touch Mobile Has been supplied to me on 19.07.2016. vide order no S80160220. But after 1 month software problem has been found. Call History is not showing after 27.08.2016. Also the Whatsapp is not functioning properly. How will be the problem solved as it is with warranty period? May I get the replacement of the said mobile otherwise it is quite impossible to use.

Bijoy Adhikary

+1 photos

Dec 7, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Bijoy,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Bijoy,
Order no: - S[protected]

We are here to assist you better. As per our records, your product was delivered to you on December 2016 through Dotzot Courier.

Thanks, Regards Whaaky Team

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B

Bįĝřâ SĦéhzåđâ Kãrtîk

Oct 31, 2016

Sir please cancel my order
my order no. is S[protected]
please cancel because mistake order

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Address: Hyderabad, Andhra Pradesh, 500016

Website: [email protected]

R chinna rao,

Order no: s[protected]
Product: 2 samsung bluetooth

I paid 599 rupees through andhrabank debit card. They did not send me any product.
Why wont you ban ths type of companies.
I send mail to many times to the company always they are sending same massage as follows.
This is to inform you that the product you ordered has returned to origin. We received a report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you. This is to confirm that we will resend the product back to you. You will receive a fresh consignment number and the courier name once the product is dispatched.
Regards
Teamwhaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

Dec 5, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
Order no: - S[protected]

This is to inform you that the product you ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but were unable to deliver the same to you. As per our further conversation, you have expressed your disinterest for this product. Therefore, we have gone ahead to refund the amount back to you. You will receive the amount in your account in 5-7 business days.

Thanks Regards Whaaky Team

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Address: 500016

Website: Whaaky.com

My name is Pakala Venkata Pavankumar from karnataka and i had ordered 10 shirts from Whaaky.com through Facebook ads. on 07/08/2016 and paid the amount of Rs 1549. when I got the products those were look like low quality and unfit, not same as shown in online .As I call them so many time and put numbers of mails for the products and they have accept to refund me my amount with in a week as they told to me when they will get the products back and I returned the products on 01/09/2016. After getting products they started there drama's, telling that I will receive my amount with in 7 days, I have given my account details through mail but, till date I didn't receive my amount to my account even after 2 month now it is november coming .I hope I will get my amount back and advice to other customers go through the complaints before purchasing the products, if there is any complaint regarding the company or not and then proceed for purchasing.

+2 photos

Dec 5, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by Pavankumar Venkata My name is Pakala Venkata Pavankumar from karnataka and i had ordered 10 shirts from Whaaky.com through Facebook ads. on 07/08/2016 and paid the amount of Rs 1549. when I got the products those were look like low quality and unfit, not same as shown in online .As I call them so many time and put numbers of mails for the products and they have accept to refund me my amount with in a week as they told to me when they will get the products back and I returned the products on 01/09/2016. After getting products they started there drama's, telling that I will receive my amount with in 7 days, I have given my account details through mail but, till date I didn't receive my amount to my account even after 2 month now it is november coming .I hope I will get my amount back and advice to other customers go through the complaints before purchasing the products, if there is any complaint regarding the company or not and then proceed for purchasing.

Oct 28, 2016

Updated by Pavankumar Venkata OrderId: S[protected]
Phone/Mobile No : [protected].

My name is Pakala Venkata Pavankumar from karnataka and i had ordered 10 shirts from Whaaky.com through Facebook ads. on 07/08/2016 and paid the amount of Rs 1549. when I got the products those were look like low quality and unfit, not same as shown in online .As I call them so many time and put numbers of mails for the products and they have accept to refund me my amount with in a week as they told to me when they will get the products back and I returned the products on 01/09/2016. After getting products they started there drama's, telling that I will receive my amount with in 7 days, I have given my account details through mail but, till date I didn't receive my amount to my account even after 2 month now it is november coming .I hope I will get my amount back and advice to other customers go through the complaints before purchasing the products, if there is any complaint regarding the company or not and then proceed for purchasing.

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
Order no: - S[protected]
We are here to assist you better.
This is to inform you that we have refunded your amount on 3rd November 2016 through (NEFT) Transferred. And it will be reflected in your account at the earliest.
We sincerely apologize and regret for the inconvenience caused.

Thanks Regards Whaaky Team

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S

[email protected]

from Badlapur, Maharashtra

Oct 31, 2016

I ordered 5 jeans n the jeans are defective and i got the wrong jeans and even the size, instead of 36 i got 38 size.plz contact me and return it back i had given my money also.my num [protected].

Whaaky.com / Way2Online Retail Customer Care's response, Nov 4, 2016

Verified Support

Dear Customer,
Order no: - S801945059
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

K

kuldeep uk

from Haridwar, Uttarakhand

Oct 31, 2016

I ordered 2 Samsung guru e-1200 this mobile duplicate mobile dear pl z Chang this product otherwise return my cash in my account .As possibly as u revived this hand sat from me sir these product very low quality pl z return my cash

Whaaky.com / Way2Online Retail Customer Care's response, Nov 4, 2016

Verified Support

Dear kuldeep,
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: 500016

Website: www.whaaky.com

This company send me a damaged product and the they cont respond my phone and they cont take any actions .They simply sad that we will re sending within 3 days its going to delivery and 1 month is over but they do not send me any product
i have all proofs to complaint the company please help me to close such type of company and we can awareness create in peoples by one indian person. Return the product with my money effort.

+2 photos

Dec 7, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by lokeshkumardonthala if i change my number they lift my call unless they cont lift my call.i have audio records.to upload

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. Your Replacement product has been already dispatched by dotzot Courier service we are in contact with logistic team regarding swift delivery of your product. You can also track your order in below link
Courier Name: dotzot
Consignment Number:[protected]
http://dotzot.in/index.php
Thanks Regards Whaaky Team

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Address: New Delhi, Delhi, 110035

Website: www.whaaky.com

Respected Sir / Mam,
i have order 4 shirt that were four different colour and medium size and i received 4 denim light blue shirt XL Size.

Order date : 23 Oct 2016,
Order No : S[protected]

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Address: Ambala, Haryana, 133001

Website: www.whaaky.com

Dear sir infom to your good self we are place a order two blazers l size and this product in not mach with my order so please return my momy thanks

+1 photos

Oct 27, 2016

Updated by pintu dubey Please refund my mony

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Address: 382415

Website: Whaaky.com / Way2online Retail

I have ordered 5 Jeans pants from website http://www.whaaky.com/Home for Rs. 1250/- of cash payment.

Instead of 5 Jeans pants I have received 3 shirts and 3 pants of different size which is not suitable for me. Now I want to get replace of the product (Cotton not required) or I want my money back.

Kindly do the needful. My contact no. is [protected].

+1 photos

Dec 11, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 5000059

Website: whakky.com

Hi sir whakky prouduct is soooooooo waste i am not satisfised i want my money mony back plzzzzzzz sir

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Address: Bangalore, Karnataka, 560105

Website: whaaky.com

This is in reference to the above subject that i made payment for the order no. S[protected], s[protected] on whaaky.com and was promised to receive it till[protected] but i have not received my order yet. I have already made the payment using my debit card. It has been a very long time since i made the order and the order has not received yet therefore i am making this complaint. I want strict actions to be taken against it...

Dec 11, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. Your product has been already dispatched by Indian post service we are in contact with logistic team regarding swift delivery of your product. You can also track your order in below link
Courier Name: GOPIGEON
Consignment Number:[protected]
http://gopigeon.in/

For, 2nd Order S[protected]
we raised a complaint for replacement, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: Thiruvananthapuram, Kerala, 695002

First order prepaid not received ordered on 26 october
Econd order got. Defective. Reported same day. Send photoes and items returned back to the address provided by support team. But the address was fake and returned back.
Mailed 5 times. Support team is giving the same pre recorder reply. Could not solve the problem.
Kindly settle the above problem

Nov 28, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Sir,
Order no: - S[protected]
This is to inform you that the product that you shipped to us has been received by us. We can definitely go ahead to initiate a refund.
2nd Order :- S[protected]
Ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you.

We will be processing your refund online and your amount will be credited and reflected in your account as soon as possible.

Thanks Regards Whaaky Team

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Address: 799001

I m abdul salik, i brought a seat of mobile namely nokia1110+samsung gt e1200. But unfortunately it's not a functioning in properly.
Kindly sir u get me refund / exchange the product as soon as possible.
Please conduct as under..
Vill ramnagar, goulchakkar bazar, agartala tripura
Phone no. [protected]
Gmai:[protected]@gmail.com

Dec 22, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 26, 2016

Updated by MD ABDUL SALIK Sir plea get me Refund /exchange the product. ..as above address as soon as possible.

Verified Support

Nov 07, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better. As per our records, your product was delivered to you on December 2016 through dotzot Courier.
Thanks, Regards Whaaky Team

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Address: Ludhiana, Punjab

I'm ajaypal my order no_s[protected] and s[protected], product is very poor and duplicate quality .my order also change plz return my mony .
I'm not satisfied ur product return my money .

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Address: 768202

Website: whaaky.com

Dear Sir,
I booked a product(5 casual shirt) on your company but your product is not deliver me.

Oct 26, 2016

Updated by Komeshwar I booked a product (5casual shirt) on your company but your product is not deliver me.

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