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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023

Complaints 4398

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1744

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2654

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Whaaky.com / Way2Online Retail reviews & complaints page 47

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Address: Kolkata, West Bengal, 700107

Website: www.consumercomplaints.in/whaakycom

To
The
Manager

I am prem and i had placed an order of nokia c503&8 face towels piece. the order id is s[protected] and i want to return the product as it is not suitable as per my demand. i ordered this product on 25 october in cash on delivery. my address is 1322, rajdanga main road fd-15, kolkata-700107. so i request to you to please return my order and provide me my rs.1749 respectively. as i am not happy with your product quality. hope my voice will not be unheard... payment mode cod. product
Quality is very bad.

Yours faithfully
Debases das

+2 photos

Nov 30, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 500016

Website: www.whaaky.com

I ordered Branded perfumes through Net banking my order no is S[protected] on September 29th 2016.

I complained many times to "[protected]@whaaky.com"
Every time they are sending the same irritative message " Due to over whelming response of the product " we are unable to deliver the product on time... i never think a customer will waits 1 month to receive a product online.

Since one month almost no dispatch details till now.. no response through customer care call, no one lift the phone for single time, i tried them 100 times no response.

Can you take action on them whether they have intention to deliver the product or not??? If not please do refund my amount back into my account immediately.

Dec 5, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
Order no:- S[protected]
We apologize for the inconveniences caused to you. If product will not dispatch soon, we will refund your amount. Kindly bear with us.
Thanks Regards Whacky Team

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Address: Kamrup Metropolitan, Assam, 781003

Website: whaaky.com

Hello, my name is Abhiranjan News and I m order Reebok combo pack.but that was not in inside. I want to replace that order because I am not satisfied.hoelw can i get cash back.

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Address: Hyderabad, Andhra Pradesh

Website: whaaky.com

Sir please cancel my order
order no is S[protected]
mo no:[protected]
because ur delivery time is to late
compare to other

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Address: Yamuna Nagar, Haryana, 135001

Website: Whaaky.com

This is in reference to the above subject that I made payment for the order no. S[protected] on Whaaky.com and was promised to receive it till[protected] but I have not received my order yet. I have already made the payment using my debit card. It has been a very long time since I made the order and the order has not received yet therefore I am making this complaint. I want strict actions to be taken against it.

Nov 30, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We apologize for the inconvenience caused to you. Your product has been already dispatched by Aramex Courier we are in contact with logistic team regarding swift delivery of your product. You can track your order in below link

Courier Name: Aramex
Consignment Number: [protected]

https://www.aramex.com/default.aspx

Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh

Website: Whaaky.com / Way2Online Retail

S[protected] my order number I paid 600 rupees and I got 8 days delivery time but still there is no response this is very worst please delivery my track pants soon contact my number [protected].I paid in online payment 600 rupees I got this msg also Dear Customer, Your Order S[protected] has been confirmed.
Your order will be shipped in 7-10 working days. I orderd at October 14th still there is no response y Whaaky products and issues always like this please help me to resolve my problem and send my product soon

Nov 28, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.
Thanks Regards Whacky Team

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Address: 382415

Website: www.whaaky.com/Home

I have ordered 5 Jeans pants from website http://www.whaaky.com/Home for Rs. 1250/- of cash payment.

Instead of 5 Jeans pants I have received 3 shirts and 3 pants of different size. Now I want to get replace of the product or I want my money back.
Kindly do the needful. My contact no. is [protected].

+1 photos

Dec 9, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by Raghuvirsinh M. Jadeja Hi,
Raghuvirsinh jadeja

i reqiuered 5 jins siz 30 order no.S[protected]

and delevered 3 shirt, 3 jins siz 32 is not right so

plz pay rifund my amount on my SBI a/c. no.[protected]
Raghuvirsinh M. jadeja

plz Diposit fast my amount

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Raghuvirsinh,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: 500016

Website: www.whaaky.com

Purchased 20800mAh Powerbank & Bluetooth at Dhamaka Sale @599. Received item on 23/10/2016. Checked the supplied item. Powerbank is working fine but Bluetooth is not working. Neither charging nor connecting with mobile

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Address: Gorakhpur, Uttar Pradesh, 2733008

Website: Whaaky. Com

My mobile number [protected]
My account number [protected]

+2 photos

Dec 18, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by Ashwani Pratap Return to your chainese logo Samsung guru mobile phones
And hanging hand sets

Verified Support

Nov 03, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We will definitely go ahead to initiate a refund.
Kindly provide us with the following details so that we can go ahead and credit the amount into your account.

Account holder Name:
Account Number:
Bank Name:
Name (as per Bank):
IFSC Code:

Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer.
Thanks Regards Whaaky Team

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Address: 500016

Website: waaky.com

Your order id : s[protected]
Payment mode : cod
Order placed on :[protected]:53:05
I allredy retune item but i have dont retun my rifund. Dont recevie call centare care my phone...
Your order id : s[protected]
Payment mode : cod
Order placed on :[protected]:53:05
I allredy retune item but i have dont retun my rifund. Your order id : s[protected]

Nov 26, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear jagdish,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once dispatched, you will receive a mail with the consignment number and courier name.
If product will not dispatch soon, we will refund your amount.

Thanks Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Jagdish,
Order no: - S[protected]

We are here to assist you better. As per our records, your product was delivered to you on November 2016 through DOTZOT Courier.
Thanks, Regards Whaaky Team

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Address: Palwal, Haryana, 121102

Website: Whaaky.com

I am Prem and I had placed an order of 2 men suit piece . The order Id is S[protected] and I want to return the product as it is not suitable as per my demand. I ordered this product on 22 October in Cash on delivery. My address is NGF College boys hostel, palwal, Haryana-121102. So I request to you to please return my order and provide me my Rs.849 respectively. As I am not happy with your product quality. Hope my voice will not be unheard.

Nov 26, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Prem,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team

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N

Nikilesh Zade

Oct 24, 2016

Charger not connected n no switch on my nokia Mobile I m not happy for ur products pls suggest me my mob nokia 5233 is not working our kya likhu jab sahi nahi tha yo kyou beja money to milgaya aapko to aab aapko kya nukshan hamara huva he aao ka thodi kaise hum firse order kar shakte he firse socheo aap

Whaaky.com / Way2Online Retail Customer Care's response, Oct 26, 2016

Verified Support

Dear Niklesh,
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number 04066228282
Thanks Regards Whaaky Team

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Address: 500055

Website: www.whaaky.com

Hi Team

I have placed my order S[protected] in Septemeber.It is almost 1 month but still i have not received my order S[protected].
I tried to reach the team but no answer and never pick call.
No proper followup from nor reachable number to reach out the customer support.I tried to drop email to [protected]@whaaky.com but never responds to the email

Please help me in this regards to receive my order.
They have cheated me please let me know if you required any additional information

Regards
Prathap
[protected]

Nov 26, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Pratap,
Order no: - S[protected]

We apologize for the inconvenience caused to you. Your product has been already dispatched by dotzot Courier we are in contact with logistic team regarding swift delivery of your product. You can track your order in below link

Courier Name: dotzot
Consignment Number:[protected]

http://dotzot.in/index.php

Thanks Regards Whaaky Team

Jun 20, 2018

Updated by pratap At last after several follow up I have received the product but the quality is not good as expected.

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Ajay P Saw

from Delhi, Delhi

Oct 24, 2016

Your Order ID : S[protected]
Payment Mode : NETBANKING
Order Placed on :[protected]:18:23

Today delivery my product,

But bluetooth not working.

So kindly please my product / shipment urgent return earlier or tomorrow.

Whaaky.com / Way2Online Retail Customer Care's response, Oct 26, 2016

Verified Support

Dear Ajay,
Order no: - S801921990

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282

Thanks Regards Whaaky Team

Whaaky.com / Way2Online Retail Customer Care's response, Apr 24, 2017

Verified Support

Dear Ajay,
Order no: - S801921990

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - 152425183791852
Refunded on: 27th February 2017

Thanks, Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 500016

Website: www.whaaky.com/Home

I ordered Sony Powerbank 20000 MaH and paid online. When i received the product, i found it was duplicate and when i returned the goods, instead of refunding my money back, they delivered used Micromax powerbank which I further retained. Now i am asking for refund since 10 months but i haven't received it yet. Not getting any response from company now.

Dec 9, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,

We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number [protected]

Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh

Sir..before 5 month I was purchase one mobile from Whaaky.com by online, but after receiving I got fault in mobile set, than I contact to Whaaky.com, they said me that if you not satisfy so u can returns we will send u other peace, after some days I returned my mobile to him and they received set and said me, we can't send u other peace, we will returns money, so I gave to him my bank account no. But sir now 2 month has gone but the company has not returns my amount...

Nov 25, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: Gorakhpur, Uttar Pradesh, 273008

Website: whaaky.com

I have purchase NOKIYA mobile but received me a Defected mobile
order no S[protected] please refund at this account.
mob- [protected]
ACCOUNT NO. [protected]

JITENDRA PRAJAPATI

+4 photos

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Address: East Godavari, Andhra Pradesh, 502032

Website: www.whaaky.com

Phone not working. Order-s[protected] given charger not working and duplicate so take return the order

+2 photos

Oct 22, 2016

Updated by Mamatha Kothapeta ORDER-S[protected] phone and chargernot working please take ur return the mobile sent the person

Oct 22, 2016

Updated by Mamatha Kothapeta I am calling to [protected] number not reponding

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Address: Thane, Maharashtra, 421401

Website: www.whaaky.com

Dear Sir,
I am purchase Dt 22/09/2016 for Whaaky.com. My Order No. #S[protected]With online Payment) But till date no hand in my order.
Please give me my money in my A/C [protected] (State Bank of India) & Other A/C No. [protected] (Central Bank of India) any Queries call me [protected]/[protected]

Sachin Gorale.
Tal Post Murbad, Dist Thane 421401 (Maharashtra)

+1 photos

Nov 26, 2016

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Sachin,
Order no: - S[protected]

We are here to assist you better.

This is to inform you that we have refunded your amount on 20th October 2016 Transaction Ref id: [protected]
Kindly check your account or Bank .

Thanks Regards Whaaky Team

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Address: Raipur, Chhattisgarh

Website: whakky.com

My order number is S[protected], 2 Samsung Guru GT E-1200 mobile this mobile is duplicate.i returned this mobile to by Aramex courier to whakky.com 1-8-319/2 Patigadda Begampeth Hydrabad Courier no. [protected]/04.10.16.they confirmed recived courier but till date they not refund my money .so complaint my case & do the need.

May 25, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We are here to assist you better.

We have refunded your amount on 11th January 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.
Thanks, Regards Whaaky Team

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Address: Kota, Rajasthan, 324007

Website: www.whaaky.com

Am not satisfy, please refund my money i request you,
i just recieve defective product not a original product.

+1 photos

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Address: New Delhi, Delhi, 110044

Website: Whaaky.in

I ordered 2 Casual Coutons Trouser worth 499 plus 100 COD charges and I dont want to take this item.

so please cancell my order no: S[protected]
emaid id: [protected]@gmail.com

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