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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 49

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A
aayush312
from Mumbai, Maharashtra
Oct 17, 2016
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Address: Mumbai City, Maharashtra, 400011
Website: www.whaaky.com

My order ID: S[protected]
Today its 11th day, from the date I have ordered my item.
Now when i am calling to Customer Care, they are sayin the order will not be dispatched nor will the amount be refunded.
+1 photos
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    R
    Ravipradhan
    from Pune, Maharashtra
    Oct 17, 2016
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    Address: Pune, Maharashtra
    Website: Whaaky.com

    This is order number S[protected] please cancel.
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      U
      uppunagendrakumar
      from Vijayawada, Andhra Pradesh
      Oct 16, 2016
      Resolved
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      Resolved

      Address: 516003

      Hai I am nagendra kumar I purchased power bank 5 days back there is no information about the product. There is no tracking about the product I feel unhappy by purchasing the product at whaaky so take the action and track my product and say the estimated date to deliver the product. I feel unhappy by purchasing the product at whaaky there is no response from u when I purchased five days back
      Nov 24, 2016
      Complaint marked as Resolved 
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2016
      Whaaky.com / Way2Online Retail Customer Care's response
      Dear Uppunagendrakumar,
      We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)
      Thanks Regards Whacky Team
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        K
        kumarr8787
        from Udaipur, Rajasthan
        Oct 15, 2016
        Resolved
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        Resolved

        Address: Udaipur, Rajasthan, 313001
        Website: whaaky.com

        I have sent the product to seller by courier after receiving product they didn't initiate my refund. I also attached images of confirmation mail send by whaaky.com in this mail clearly mention by seller "We will be processing your online refund and the amount will be credited and reflected in your account in 5 business days", but till date they didn't refunded my money.
        +2 photos
        Nov 26, 2016
        Complaint marked as Resolved 
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2016
        Whaaky.com / Way2Online Retail Customer Care's response
        Dear Ravi,
        Order no: - S[protected]

        Sorry for the delay. We have initiated the refund process and it will be reflected in your account at the earliest.

        We will acknowledge you once the refund is done.

        We sincerely apologize and regret for the inconvenience caused.

        Thanks Regards Whacky Team
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          S
          sreejithsstvm
          from Thiruvananthapuram, Kerala
          Oct 15, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh
          Website: whaaky.com

          Cheated with Mi+ power bank with 26800 mah battery and the same in very poor quality below 500n mah . Beware all customers from whaakky .com
          +1 photos
          Nov 5, 2017
          Complaint marked as Resolved 
          ok
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            భాస్క ర్
            from Alampur, Telangana
            Oct 15, 2016
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            Address: Anantapur, Andhra Pradesh, 515775

            I Am Cancel My Order My Order No S[protected]
            +1 photos
            Oct 15, 2016
            Updated by భాస్క ర్
            Iam Cancel Order
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              H
              Hemanth Alluri
              from Hyderabad, Telangana
              Oct 14, 2016
              Resolved
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              Resolved

              Address: 534201
              Website: Whaaky.com

              Dear sir/madam, my order no. S[protected] consists of 2 Samsung Guru GT E1200 mobiles. Package includes 2 mobiles without batteries and their chargers are duplicate. So please return my money.
              Dec 2, 2016
              Complaint marked as Resolved 
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
              Verified Support
              Oct 20, 2016
              Whaaky.com / Way2Online Retail Customer Care's response
              Dear Hemanth Alluri,
              Order no: - S[protected]
              As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
              Address: -
              Whaaky.com No 1-8-319/2,
              Patigadda Road, Begumpet,
              Hyderabad – 500016
              We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
              Thanks Regards Whaaky Team
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                N
                nishant kr
                Oct 16, 2016
                Resolved
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                Address: Mumbai City, Maharashtra

                Sir please return my money of the order S[protected]. Because the product is low quality. the product received by me on 14 Oct 2016.in the box, only handset and two local charger are there. there are no battery and no earphone in the box. And no bill of the handsets. so I am not agree these products. so I want to return these. please refund my payment.

                thank you
                Nov 23, 2016
                Complaint marked as Resolved 
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2016
                Whaaky.com / Way2Online Retail Customer Care's response
                Dear Nishant,
                Order no: - S[protected]

                As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                Address: -
                Whaaky.com No 1-8-319/2,
                Patigadda Road, Begumpet,
                Hyderabad – 500016

                We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                Thanks Regards Whaaky Team
                I am ordering other products but we receive another product.am not satisfied .My order s[protected]. So please help me to return the products and replace
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                  M
                  Mubo
                  from Krishnagiri, Tamil Nadu
                  Oct 14, 2016
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                  Address: Chennai, Tamil Nadu, 1100

                  I am buying two Samsung mobiles and chargers are also not working please return my refund
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                    V
                    VIKASH MANDIWAL
                    from Noida, Uttar Pradesh
                    Oct 13, 2016
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                    Address: Jaipur, Rajasthan
                    Website: WHAAKY.COM

                    Dear Sir, my order no is S[protected] . Sir ur product quality is very low . So plz return my money .date12/10/2016
                    +4 photos
                    Oct 13, 2016
                    Updated by VIKASH MANDIWAL
                    i am not happy to know that your item is not good working
                    Dear sir,
                    Whaaky

                    My order 10400mAh & 20800mAh MI+ Powebank is order no. S[protected]. This product is duplicate
                    And please my money is refund fast.
                    Your website is very frod Company..

                    Return payment - Comment #2575625 - Image #0
                    Return payment - Comment #2575625 - Image #1
                    This mi power bank not working.
                    Fast money refund plz whaaky
                    i am not happy to know that your item is not good working
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                      T
                      tamilthiru
                      from Ayyampettai, Tamil Nadu
                      Oct 13, 2016
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                      Address: Coimbatore, Tamil Nadu, 641034
                      Website: google.com

                      Dear sir

                      I sent the message again again why your not give the proper details
                      Almost 20 days gone

                      I need to replacement for my product

                      my order no S[protected] Linen shirts 6 nos
                      Clint Number [protected]
                      already sent the image
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                        4
                        46Murali
                        from Bengaluru, Karnataka
                        Oct 13, 2016
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                        Address: 560024
                        Website: Whaaky.com

                        Dear team,

                        Order id s[protected] i have order mobile phone on 4th oct, still i did'nt get any update still and i already paid amount rs.1449 through credit card.

                        Request you please check and do the needful.
                        +1 photos
                        Oct 13, 2016
                        Updated by 46Murali
                        I tried so many times to contact customer care they are not responding.
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                          R
                          Rajesh Samala
                          from Delhi, Delhi
                          Oct 12, 2016
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                          Address: 500016

                          I purchsed 2 samsung bluetooth in whaaky.com on 21st Sep'16, which are received on 12th of Oct'16 and these are in not working condition, Please do the needful asap
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                            A
                            akshay1994
                            Oct 12, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110018
                            Website: Whakky.com

                            The power bank i received is not original.
                            your website shows something different, but product is totally of local quality.I paid 850 rs for that, and received a local product,
                            either replace it or refund my money back.

                            kindly look into this issue asap .

                            I am from Consumer court, so don't try to ignore this specially.

                            Reply to : [protected]@gmail.com
                            Nov 12, 2016
                            Complaint marked as Resolved 
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2016
                            Whaaky.com / Way2Online Retail Customer Care's response
                            Dear Akshay,
                            Order no: - S[protected]

                            As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                            Address: -
                            Whaaky.com No 1-8-319/2,
                            Patigadda Road, Begumpet,
                            Hyderabad – 500016

                            We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                            Thanks Regards Whaaky Team
                            Phone Is Not Original...

                            Product is duplicate - Comment #2574750 - Image #0
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                              S
                              sri indla
                              from Nellore, Andhra Pradesh
                              Oct 12, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Whaaky — return issue

                              1 review

                              I had requested a return on 26 sep for a nokia phone but still no pick up has been done. I had a talk with their customer care more times and everytime same reply that it will be picked up. And now on their site it is showing that 7 days return policy is over so it is not illegible for return. Pathetic service. Do not buy anythng from whaaky. I want my money back. The product is really bad and of no use.
                              Mail id - [protected]@gmail.com contact no [protected]
                              Nov 12, 2016
                              Complaint marked as Resolved 
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2016
                              Whaaky.com / Way2Online Retail Customer Care's response
                              Dear ABBURI SRINIVAS,
                              Order no: - S[protected]

                              As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
                              Address: -

                              Whaaky.com No 1-8-319/2,
                              Patigadda Road, Begumpet,
                              Hyderabad – 500016

                              We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

                              Thanks Regards Whaaky Team
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                                V
                                Vijay Kumar01986
                                from Lucknow, Uttar Pradesh
                                Oct 11, 2016
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                                Address: 226002
                                Website: www.whaaky.com/Home

                                Dear sir
                                I m not satisfied with your product because this is deffective. so you are requested to refund my order.
                                order no-S[protected]
                                Price-799/-
                                shiping-150/-
                                +1 photos
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                                  J
                                  jaroon
                                  from Agra, Uttar Pradesh
                                  Oct 11, 2016
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                                  Address: Agra, Uttar Pradesh, 282001
                                  Website: www.whaaky.com

                                  I have ordered for the Touch Nokia 5233 Mobile @ 1249 but they have sent me a duplicate damaged mobile in non working condition with broken pieces of charger. I tried to reach them on mail but they are not replying for the mails!
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                                    K
                                    kornel
                                    from Chennai, Tamil Nadu
                                    Oct 12, 2016
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                                    Address: Chennai, Tamil Nadu

                                    Sir,
                                    please cancel my order ..
                                    My order no. Is S[protected]
                                    please send a reply to my mail id [protected]@gmail.com
                                    this product i dont like so i cancel this order
                                    i dont like that product so i cancel my order
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                                      M
                                      manish93555
                                      from Bengaluru, Karnataka
                                      Oct 10, 2016
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                                      Address: 560068

                                      My order is not perfact
                                      Oct 10, 2016
                                      Updated by manish93555
                                      please return my order
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                                        P
                                        Pardeep1204
                                        from Chandigarh, Chandigarh
                                        Oct 9, 2016
                                        Resolved
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                                        Resolved

                                        Address: 500016
                                        Website: Whaaky.com

                                        The order was placed on 27-aug-16. Order id : s[protected], received damaged and returned on same day. But till date i have not got any refund. Every day i m chasing for the same. No body picks the call.
                                        Order no : s[protected], dt. 27-aug-16.
                                        Product was dilivered back on 6-sep-16
                                        Refund initiated on 7-sep-16.

                                        But till time nothing is receivd.

                                        Regards,
                                        Pardeep
                                        +1 photos
                                        Nov 12, 2016
                                        Complaint marked as Resolved 
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2016
                                        Whaaky.com / Way2Online Retail Customer Care's response
                                        Dear Pradeep,
                                        Order no: -S[protected]

                                        Sorry for the delay. We have initiated the refund process and it will be reflected in your account at the earliest.
                                        We will acknowledge you once the refund is done.
                                        We sincerely apologize and regret for the inconvenience caused.

                                        Thanks Regards Whacky Team
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