Whaaky.com / Way2Online Retail Complaints & Reviews

My order is s[protected] due to wrong address please cancel my oder

I have ordered phones in the item name india ka offer @1449 (order # s[protected] on 26th september 2016 in whaaky.com online shoping cart. however, we received phones on 07th october 2016 in a non working condition and also the phone panels are pasted in gum and looks very dirty. this is not at all worth to the money we paid. and the are not respondig for the mail that im sending, notvanswering the phone calls...

This is further to my complaint for non receipt of refund.

so far i have not received refund from whaaky.com. They have confirmed the receipt of material and also confirmed that within 4 working days they will disburse the refund.

However, so far i have not received money from them. In spite of several oral and written complaints they is no feedback from them.

Pl look into the matter and arrange to refund my money.

Thanking you in anticipation.

Dear sir/madam

This is to inform you that on 24/09/2016, i purchased a nokia mobile 222. I made this purchase at whaaky.com.

Unfortunately, your product has not performed well because it was duplicate product. Therefore, i would appreciate if you take appropriate action to resolve the problem. I am also enclosing copies of my records order no. S[protected], that may be required by you.

I shall look forward to your reply regarding resolution to my problem and i will wait for your reply.

Sincerely,

S[protected] this is my order number, the product quality is very very low.
Now am ready to file a cyber crime case against this online cheating websites. If they didn't refund my money definetly this is the last sales month for this online cheating website

I have booked online on 02.04.2016 an order of 3 assorted shirts @ 399/- size XL and done payment of Rs. 399/- from by debit card and amount is debited from my account on 02.04.2016.

I have call several times on your Whaaky Customer Care Number :[protected] but there is no response.

I have received My order no S[protected] of 3 assorted shirts on 20.05.2016 but after opening the packed it was notice that all 03 shirts were old and used. I have placed my order for 3 assorted shirts new shirts. it is a fraud. I request you to replace the order or refund my money.

REPLY FROM WHAAKY

whaaky Jun 4 to me

BIG Deals, SMALL Prices
Dear Pramod Pandurang Kumbhar,

Order No: S[protected]
Product: Buy 3 Assorted Shirts-KM Services

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016


Note :
1) The defective product should be dispatched within 4 business days for replacement of the same.

2) Kindly do not forget to mention the order number

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky
_________________________________________________________________________
whaaky Jul 14 to me
BIG Deals, SMALL Prices
Dear Pramod Pandurang Kumbhar,

Order No: S[protected]
Product: Buy 3 Assorted Shirts-KM Services

This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky
[protected][protected][protected][protected][protected][protected]
Whaaky: Replacement - Reshipped Inbox x

whaaky Aug 4 to me
BIG Deals, SMALL Prices
Dear Pramod Pandurang Kumbhar,

Welcome to Whaaky!!

This is to inform you that we have replaced your product as per your complaint. The Replacement for the Order Number: S[protected] has been dispatched on[protected] through DELHIVERY courier & the consignment number is: S[protected].You can also track your order using the above consignment number in the DELHIVERY website after 24 hours of receipt of the email.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & Regards
Your friends from Whaaky
__________________________________________________________________________

Pramod Kumbhar Aug 25 to whaaky

Dear Sir,

I refer to my mail dated 12.08.2016 till date I have not received my order, know already 04 month had passed till date I have not received the same. You vide your mail dated 04.08.2016 had informed me that you had replaced my order through DELHIVERY courier & the consignment number is: S[protected].

This is fraud.

Please refund my money back within 7 days or I will launch a complaint against you at Indian consumer complaints.
[protected][protected][protected][protected][protected][protected]
Whaaky: Order Confirmation

whaaky Unsubscribe May 7 to me

BIG Deals, SMALL Prices
Dear Pramod Pandurang Kumbhar
Your Order ID : S[protected]
Payment Mode : DEBITCARD
Order Placed on :[protected]:39:01
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
1 Buy 3 Assorted Shirts @ 399

3 Assorted Shirts in Half Sleeves

S[protected] 1 Ships in 7-10 business days Rs. 399.0

Shipping Address :
Pramod Pandurang Kumbhar
7/14, GANESH NAGAR, MHASOBA MAIDAN, OPP SAMPADA HOSPITAL, KALYAN WEST.,
THANE, MAHARASHTRA-421301 Total Amount Rs. 399.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Payable Amount Rs. 399.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location.For any queries, kindly mail to [protected]@whaaky.com
[protected][protected][protected][protected][protected][protected]
Pramod Kumbhar Sep 12 to whaaky

Dear Sir,

What is update, till date i have not received my product nor money.
[protected][protected][protected][protected][protected][protected]
I request you to please look in matter. I want my money to be refund.

I have received defective power bank (mi) product. my order no. is s[protected] both the power bank does not hold the battery power as mentioned. it unable to charge my phone which has half of the mah in spite full charged.

Kindly look into the matter asap.

सर मैंने आपकी साइट से
दिनाक 03/10/2016 को समय ०8: 55 AM को Get 1282 Or 1207 Mobile From Samsung जिसका आर्डर नंबर -S[protected] है I

बुक किया था अव में यह जानना चाहता हु की जो मोबाइल आपकी साइट से बुक किया है वो हमको कब तक प्राप्त हो जायगा

क्योकि हमको यह आर्डर जल्द से जल्द भेज दो क्योकि बहुत अर्जेंट हे
मई आशा करता हु की हमारी हर प्रकार से मदद की जायगी

धन्यबाद

उपदेश यादव

MOB- [protected]

Hi this vijay from hyderabad.i purchased 4pants from whaaky.com on 14th august 2016 price is Rs 1199, after receiving the product i saw it doesn't match with which i ordered.so immediately i called to customer care and informed about it and asked for refund they said ok and told me to return the product.after these i returned it they said they will refund the money in 6 working days and every time when i mail to them they are repeating the same.But till now i didn't get my money back.kindly, please do the needfull.

Refund meplz

I send them email i. e
"dear sir/mam, i wish to return my mi+ power bank named"2 power bank 20800mah"package.
Order no s[protected]
Name: vasudev
Address: library, himachal pradesh university
Distt: shimla, state: himachal pradesh
Mobile no: [protected]
Payment mode: prepaid

I buy a lot of products from your website but this time i'm not specified with quality of this product (power bank).
I shall be very thankful to you for this."
But they respond with
"dear customer,

We are here to assist you better. can you kindly provide us with the image of the damaged / defective product so that our quality check team can ascertain the defect. kindly provide the image along with the packaging cover of whaaky.

Regards

Team whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs."
And i responded them with
"dear sir/mam
Actually i want you to know there's some internal problem with the product as it is not charging any device. however i'm attaching a photograph of the product and package along with this mail. so please take it into consideration and provide me refund for this defected product.
Thank you."
But after that they didn't resolve my query
And also the product didn't work correctly, it charge only 30% battery in 2500mah battery.
Whaaky didn't responed me after 17sep

My samsung mobile phone not working.

Your prodet is not satisfaid for me. i want return your prodet you won't to retuen my mony.

I have purchased 2 Samsung Bluetooth @ 599 on 30.08.2016 from whaaky.com but after receiving the product i found one Bluetooth defected and i returned the same on 08.09.2016 within specified time period but still there is no response from the seller about the product.

I have already made two complaints against the same but there is no response regarding the same.

Kindly notify me when will i receive the product or refund amount.

This is a very poor quality this product
and this is fault product and this memory card is not show in the my Samsung j7 6 and not working.
i want to refund
customer care not responding
no toll free number
customer care nothing talk
customer care calling not attend
i purchase first time
i am not happy this product after purchase
return policy which day

I had booked my order no. S[protected], dated 3rd September, 2016. Till date 5th October, 2016 i have not received my order. I am so harassed and disturbed because of whaaky service. I contacted them number of times by phone and emails. But in vain. I asked for refund dated 4th October, 2016 which they have not still transferred. They told me that they have dispatched my order dated 27th september, 2016 by BMP courier. When i contacted BMP, they said they have not received my order. Now i am hopeless. They are just promising me everyday that i will get my order today evening. But i didn't get it.

I ordered suit but get suit piece so return this product and refund my payment

I want to return my 3G NOKIA C5 03 . Because i am not satisfied with this product. I think this product is duplicate and the product is recently not working battery and charger is not working . I want to return my amount - 1599/-

my order no. Is - S[protected]
Reference no.- S[protected]
my contact no.[protected]
Payment mode : debit card

Ur product so bad ...plzzz refund...my money

Dear sir i placed one order for the same items, which are placed wrongly.so please cancel my one order .
my order no is S[protected]
please cancel this order and give me revert reply on my mail id [protected]@gmail.com, tbsbk.[protected]@gmail.com
my contact details.
[protected]