Whaaky.com / Way2Online Retail Complaints & Reviews

Team,
I booked a product after seeing your website with order no-S[protected] dtd 22 aug 16 after paying through credit care but when i receive the product the quality is very cheap & sizes are unfit.I sent a mail to [protected]@whaaky.com dtd 3 sep 16 & they told to return the product to your Hyderabad address, I returned the product docket-Z03353300 but till time not get any refund.

Ref:s[protected]

Further to the below comment, i would like to inform you that today i received the replacement cell phone and battery. Yes only these two items. It doesn’t have the charger or user manual which are essential accessories. While sending the faulty cell phone, i had also sent back the substandard charger (Not nokia at all) back to you.

What kind of service are you doing? I am your customer, not some wayside vagabond without any other work to do rather than keeping chasing you for defective and substandard shipments.

When you are ding a business transaction, stick to your promise, complete it and entrust it with competent people to handle or you may very soon find the fate of big business tycoons who didnt follow the ethics of business and customer care.

This is only my second business with whaaky and i am afraid if i may continue so in future

Regretfully

Paul abraham
*

I purchased a nokia c5-03 mobile last month. The order number s[protected]. I received the order promptly through aramex couriers. But when i opened it, the product and its accessories were not at all up-to the standards. I complained about it. After verifying my complaint, whaaky asked me send the product back for replacement. I sent it on 20/08/19 by dtdc courier and informed whaaky about it. Whaaky acknowledged receipt of faulty item by 24/08/16. Since then i have sent at least 04 or 05 mails asking details on replacement / dispatch, for which whaaky has not responded at all. This is not he service i expected from whaaky. I am waiting for a resolution or else would move to next level

Sir,

I had ordered two bluetooth head phone vide order no. S[protected]. Today[protected] the item delivered to me and payment made. Unfortunately the one of the bluetooth head phone (White one) is not working other one (Black) is ok. So it is request to replace the damage one at the earliest. The damaged head set is not open for working. How can return the damage one?

Pk madhusoodanan

Dear customer care,

I damage & duplicate samsung mobile againest my order.

Attachement is display broken mobile broken charger & one switch off mobile with charger. The vendor name is hanuman sasthan

I request you please reverse my payment & send a person to take back this product.

Thanks

Big deals, small prices
Sunil verma

Order no: s[protected]
Product: samsung guru e1207 mobile
Vendor name-hanuman sasthan

Hi,

Last month i have ordered powerbank but i have received different and duplicate. I asked for replacement. Its been told to me return the product by my own cost so that i will get the replaced item. I did the same and they have also receivex the powerbank which i have courier back to them. Now its more than 15 days i haven't received any update.

Thanks..

Dear sir,

Kindly for information, today we have received the courier by armex. After received we open the box & find the phone are diffective pics & duplicate charger & duplicate battry.

2. The phone packing without boxes & phone covered only thermocol packing.
The aramax airway no-[protected].

3. So please that my request. Please return the my money as soon as possiable.

Thanks & regards,
Sunil verma
Mobile no-[protected]

REFUND- Order No: S[protected] Product: LG Tone Wireless Headset & MI 10, 400 mAh

Never answers the call only replies via mails.
Useless products, when asked for return they told me to send by myself which I eventually did to get rid of the fake products but now their mail says replacement will be given which I really dont want.

Whaaky
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016

Please help me out, these guys are just terrible.

Dear Sir,
I have booked an order of 2 MI 10400 Mah Power banks from Whaaky.com on[protected] and paid Rs 449 in advance using SBI netbanking, order number S[protected] with Reference No S[protected].

Whaaky confirmed the order and mention that order will be serviced soon, but till date I have not received my product and even not the payment into my account. I have mailed Whaaky a number of times but not any response from them, also called at their number [protected] but no one responds to call.
Please register my compliant and take strict action against whaaky.com.

Regards
Nitish

Order no. S[protected] se mene 2 mobil set ka order 22 Aug 2016 ko kiya tha.
esake liye Rupaye 999 ka paymet online icici bank ke net banking se kiya tha.
detail

Hello!
Your transaction with way2online retail pvt ltd using Citrus was successful!
Merchant Order Number: S[protected]
Citrus Reference Number: [protected]
Order Amount: 999.00 INR
Transaction Date & Time: Aug 22, 2016 09:09:15 PM
For product & delivery related queries please contact way2online retail pvt ltd.

company ke support no.[protected] se kisi prakar ka jawab nahi aata hai.

enki email id [protected]@whaaky.com se bhi koi jawab nahi aa raha hai

my detail
manohar bhati
mo. [protected]

[protected]@yahoo.com

I have place a order S[protected]product: 5 Branded Tees) but the product was bad after raising the complaint they told do self shipment, I sent the product, they also received the product and told they would process the refund, but still I have not received the refund and self shipment charges. I am sending number of reminders but no reply.Below is the mail received from for refund process which is yet credit. Pl. sort out the issue as it is more than 4 month old

Whaakysupport
Sep 7 (12 days ago)

to me
Dear customer,
This is to inform you that we have received the product shipped by you. We can definitely go ahead to initiate a refund.
We will be processing your online refund and the amount will be credited and reflected in your account in 5 business days.

Regards
Team Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

I have placed oreder of nokia phone Order ID : S[protected] on 8th sep'16 and paid the cash. When i track the order still its shows preparing to ship.I wrote a mail to customer care but the mail got bounced, when i contact through the phone call was not picked.This is fraudelent company.Till now i dont know when they are going to deliver the product are they will not.Kindly resolve this problem and help me to get the product or my cash return back

Sir,
please cancel my order ..
My order no. Is S[protected]
please send a reply to my mail id [protected]@gmail.com

Smartwatch purchased from whaaky.com with order no S[protected] dt[protected]:57:26 ( DM 08 smartwatch water resistant with leather belt).
Received the said consignment today.
It is really disgusting to receive wrong watch than shown. Also the watch is dead and not starting.
Basically the received smartwatch is DZ 09 and ordered was DM 08 water resistant with leather belt.
Need immediately replacement for the same, mail is sent as a complaint.The given customer care number is never picked up.

Order Details:
Item-10400 mAh & 20800 mAh MI+ Powerbank
Order no- S[protected]
Courier Name : DOTZOT
Courier Consignment No : AWN[protected]
Date of Purchase : Sep 07, 2016 09:32:21 AM
Transaction Date & Time: Sep 07, 2016 09:32:21 AM
transaction with way2online retail pvt ltd using Citrus
Citrus Reference Number: [protected]
Date of shipping :[protected]:35:19.
Shipping Address :
Arindom Moitra
Rashmi Cement Ltd. Inda, Kundu Lane Near Allahabad Bank,
WEST MIDNAPORE, WEST BENGAL-721305
Vendor Name : Hanuman Sansthan
Total Amount Rs. 499.0
Payable Amount Rs. 499.0
Dotzot Complaint number - 114780

I've Placed an order of Power Bank on[protected] and made card payment, but till now I didn't get any update of the product in Whaaky.com & Dotzot courier, I don't know, whether I will received the product or not. I had call / mail several time to customer service, but getting no response at all. Is this site fake ?. Now I don't know what to do, So don't have any option, rather than to lodge a complain at Grahak Seva. Hope you will look into the matter seriously. If I don't get my order product, at least I should get my money refund.

Sir,
I Have to ordered a nokia 5233 touch mobile. I will received your product yesterday(16.09.2016 evening) but the product was DAMAGED. I will try to complaint to your customer care service but no response, and one time say our side is please call Monday to Friday working hours. So please collect your product and refund my amount.

I purchased online from whaaky by net banking, paid prior by order no s[protected]. They delivered different from my order.. they did not give reply on mail of complain or did not pickup customer care phone.

I also send images of defective products but even they did not give any response.
This is really cheater company.

Kindly do the needful .

Piyush soni, 9a, Rudrabag Society, Vejalpur, Ahmedabad 51,
[protected]

We purches produc order no 1, s[protected], & 2, s[protected]

Pay ment r conform we track the order than its not servicebale pincode

But i am cheq pin code it is cod servicable, online servicabale

Than what i do. Pl. Help me other wishe give back my mony

Regarding manesh patel

Thanks

Dear sir
I bought a set of samsung and Nokia phone from this site on COD basis .
For 1150 inr.
Both were delivered in damaged conditions and both are cheap counterfeit and do not work.
Company is not responding on mails and nobody picks up the phone number provided at their website.
I believe this is s fake company and duping people .
Kindly, spread awareness about this company so that others are cheated.

Shachindra Tiwari

Sir,
I will receve my order product today but he is not working. 2 Bluetooth headset charging show but NO power on when i push the button. i will charging this bluetooth headset in 11-12 hours. but no result in this. so i request for you please solwe my this problem. and plese replace it.

My oreder placed on dt 04.09.16 but till time i not receied any prodect from whalky my order no S[protected] and we track oredr lad 10 days but no any response and no any pic my call custmer care no now please