| Address: Faridabad, Haryana, 121001 |
| Website: www.whaaky.com |
I order a 2 branded jeans for rs. 599/- paid. but this product is totally defected. i purchase it dated[protected]. order id S[protected]. i receive it[protected]. but this product is very defective and poor and not fitable according to given in adverisement. its too worst jeans. i returned it dated[protected] on address Whaaky
The Returns Section,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016. and want my refund. i paid rs. 150/- for returend this product. and after manny day i tried hundered times calls calls but there is no reply from whaaky. and i mailed again and again again and after that they send me message regarding recieveing the product and replace another one. and after that they send me again defective and very poor and bad product dated on approx. after one month. i mailed and mailed regarding refund of my money but they told me again return the product.
this is not my duty again and again return the product.
why they not first timing good quality product.
please help me regarding refund of my money my time my harashment.
they lost my many thing regarding getting the product.
my name and address ;- RAJESH KUMAR (DATA ENTRY OPERATOR), DIC BUILDING, FIRST FLOOR, BACK SIDE OF SBI BANK NEELAM CHOWK, FARIDABAD,
FARIDABAD, HARYANA-121001
mobile no. [protected], [protected]
Nov 2, 2016
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear Rajesh kumar,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team