Whaaky.com / Way2Online Retail Complaints & Reviews

I had purchased 4 pants through Whaaky.com online with the Order No: S[protected], on 18.06.2016. Immediately on the same day i had lodged a mail complaint to [protected]@whaaky.com, regarding the defective product.

As per their rules and discussion, i had sent the product back with my pocket money for courier on same day and till now i have not any response.

When communicating through telephone or mail after many times also, i am not receiving any response from Whaaky.com


Till now i have not received the replacement or amount. Kindly do the needful.

Regards,
Murali. D

I have seen on online advertisement from Whaaky.com offering 3 assorted half sleeve shirts for men at Rs 399 plus shipping charges of Rs 150 total amounting to Rs 549. Photograph of the shirts were also given. I liked the colour and material of the shirts and placed an order. I received the consignment in time but was shocked when I opened it. The colour was entirely different and the quality of the material very cheap. The same thing is available at the weekly markets in Delhi for Rs 50 apiece. Immediately I tried to contact Whaaky.com on phone on the given number, i.e.[protected] but no one answers that number. I have been trying for the last 3 days but without any result. I also sent emails to their customer support but haven't even received an acknowledgement from them.

Images of what I ordered and what I received are attached.

I think Whaaky. com is fraud and they are making fools of people. Someone may please take action against them.

Plzz fasstt i want cancel my order
A mistake for mising my address

I ordered lg headset and mi power bank of 10000mah from whaaky. but the mi power bank was not working, so as per company rules i forwarded the pics of defective product and processed the product for replacement as per mail recived by them. now even after 20 days approx i have not recived the replacement of defective product. even after several mails and follow up i only recive reply that they have recived the defective product and they will dispatch the replacement in 4 business days.

It is completely doing the false business...the company is dipatching the failure products when the customers returning back they are not responding for the refund...they dont even reply for the e-mail which we sent...

27.07.16
From

Rajkumar gupta [protected]

Ent several emails called your all phone numbers no body responding.. It is very much surprising

Pl. Refer below my email


Request to take return of 2 balzers (Order no... S[protected]
From: rajkumar gupta forwarded on mon, 25 jul 2016 13:22:20 add to address book
To: you & 1 other | see details
25.07.16

Ir

Re order no... S[protected]
Received by me and the product was founded unsized fata hua and rifu kiya hua in so many places.

Please refer my email dtd 23.07.16 which is unanswered till this time.

I am dialing your number[protected] since 9 am so many times but without any result no body is picking and not answering.


This amnts to wrong msg to the buyer who are purchasing online on trust of your company.


You are requested to send the person to get back return of the 2 blazers without any further delay and deposting my amount in my bank to maintain relation with the customers and for betterment of your company.


Please act earliest possible and contact me on [protected]

Thanks


R k gupta

...
23.07.16

From rajkumar gupta [protected]


Ref... Order no... S[protected]

This is surprised to receive the parcel of the above order

I found two worth less unsized balzzers which you have sent for my amount.


Blazzers are tattered (Fata hua) in several places and in several places it is rifu done and found so hopeless to see in all respect.

I am sending it back all the2 twopcs to you.

Pleasearrangeto send yr person to collect the parcel
Or send me the detail of yr courier so that i can contact him

I have no words to say about the product which is not wearable and acceptable to any one if you see the condition of the same.

Please check at your end and
Then see the conditions of the blazzers.

Sending snap to you. For your reference


Please send the amnt at the earliest.

Thnks.

Yours


R. K. Gupta

I booked order no. S[protected] and ecom no. 76639064.

I am received the parcel on dated[protected] but when i opened the parcel, items are different, i shocked.
So, i request to you please change my parcel which i was ordered.

Regard
M. [protected]
Gagandeep singh
M/s sai printing centre, rani ka bagh, near shiva ji park, amritsar

. i have ordered (id s[protected] from whaaky.com two power bank 25000mah, both have problem one's led torch is continuously on & not charging other products, and second's led torch never turn on. the quality of the product is very inferior & duplicate. i submitted my complaint to [protected]@whaaky.com six time, but they didn't pay any heed to my concern, now they have stopped receiving my mail

Hi,
This is anish nair.

Recently i've ordered a product on whaaky.com. Believe me, this was the first time order on this site and the experience i had was horrible. I had many orders previously on shopclues and amazon but never i had this sort of experience.

This is regarding the order : s[protected] which was for powerbank mi 20800 mah. My experieces :

1) they have replaced the product without any intimation which is not at all acceptable.
2) the product seems to be broken already, every part comes off before i even touched it.
3) i somehow managed to wind all parts and kept it charging for one whole day (24 hours), even then it's not charging my phone, i have tried 3 other phones as well. But in vain.

Their number doesn't work, emailed them, no response since 2 days, it made my experience even more worst.
If you people really do a fair and genuine business, refund me for the bitter experience i had or re deliver my original product.

Awaiting a reply soon.

Regards,
Anish
[protected].

There is an add telling that 3 sony headphones/earphones for 399 rs. I ordered it and paid online. I received the items after 5 days. As told i received 3 items. None of the ear phones are sony brand and none of them are even working. Totally duplicate and damaged. These people are cheaters. These people sell duplicate items at normal cost. Even today i find items in the website at throw away price. Even if you spend 1 rs on any item it totally waste. Its just garbage. Its a garbage reselling website.

I deeply regret for having a thought of buying a product @ whaaky.com

Kindly read the following before buying any product

1) first of all whaaky has delivered a faulty product
2) then all of my efforts to reach whaaky through phone ended in vain.
3) then a mail was written to [protected]@whaaky.com
4) in reply to the mail, i was asked to take the photo of the faulty product and send
5) i have send the images of the faulty product.
6) after that i was asked to self ship the faulty product which i did (paid 120 rs from my own pocket, after already paying the delivery charges)
7) then i received a mail stating "self - shipment received" and reshipment will be done and i will receive the consignment id in four days "
8) i waited for 10 days and i have not received any mail
9) i have again send a mail, then i got a reply" reshipment will be done soon", but yet still i didnt get any mail

My order in whaaky.com has only cost me mental agony, loss of money & nothing else

Order no: s[protected]
Product: 2 power bank 20800 ma

Dear sir/madam

I have ordered the power bank & dettol automatic no touch hand wash system through online on dt.22-june-2016.
I have received the power bank, but yet to received the dettol no touch hand wash system.
My order no is. S[protected]
I have called on customer care number[protected] sevral time, but no one can pick up the phone.
Request you to release my order asap otherwise refund my money.

Regards
Bhalchandra sarang
Mumbai
Cell no.[protected]

Hello,

Yesterday at 20.45 hrs i placed the order for 9 leggins for that i payed Rs.699/- and it has been debitted to my card after that iam getting message from whaaky that my transaction failed can you please check the status . for taht same i had twice send a mail and tried calling calling customer care no response more than 10 times called . Iam worried about my money. Please check and clarify the same.


Suresh Raja

E-Mail - [protected]@yahoo.com

Phone No[protected]

I had ordered sony headphone as shown in the offer zone vide order no. S[protected].

But the headphone delivered is lg make and that to faulty.
I am trying to call the customer care number but no body is picking the phone at customer care number, auto transfer of call is happening to operator and even not receiving the email reply. It is ridiculous when the world is accepting the online shopping method.

I have purchased shirts on whaaky.com with order no: s[protected]
Date: 19/07/2016 online and received on 25/07/2016, but i received old shirts, hence i want return these shirts, for this purpose i call them many time, but they wont receive my call. So here i complaints online to do needfull help. There address on website is
Way2online retail private limited
No 1-8-319/2, patigadda road,
Begumpet, hyderabad - 500016,
Ph no:[protected],[protected]

Both numbers are not working

Myself naveen kumar from bangalore… i have order jeans through whaaky.com vide order number s[protected] dated[protected]:51:48…
After ten days i have sent the email on wed 06-jul-16 2:23 pm stating that i have not received my order… on fri 08-jul-16 3:32 pm i have received an email from whaaky customer support stating that they are in process of procurement & informed will be delivery asap….
But today 25th july 2016… i have not received my ordered items & not updates from their customer support…….
I never seen such a ridiculous service & delivery support from these guys…….

Dear Sir,
i have placed an ORDER OF TWO NOKIA MOBILES order no S[protected] and also made the payment by debit card.for Rs 999/-. as per the shipping policy they are to ship the order within 10-15 working days, but it is already more than 18 DAYS, I have mailed them so many times regarding my order but they are replying me that due to overwhelming response of the item they are despatching the item on day to day basis, if i cant get the order in time and paying the amount also.i also asked them to refund my amount, first they told me to send my bank account details and immediately they told me that my order cannot be cancelled as it is ready to be shipped. till now i could not get my order.
I request you please do a needful to me.
Thanks & Regards
MANIKANTA CHILAKA
[protected]
Tanuku

They sent me the product after 10 days from the date of order.

However out of 5 jeans only 3 were correct size and the other 2 were size mismatch.

I called and spoke to your customer care and sent an email stating the same and then within 2 days i have sent the size mismatch products to
The returns section
Whaaky
No 1-8-319/2, patigadda road,
Begumpet, hyderabad - 500016.

Then i did several follow up's with their team but i have not received the replacement shipment till now.

Initially they ended up saying that they have not received the replacement product which was sent by me. So then i have sent them the tracker sheet which was sent by the courier company stating that the product has been delivered already to the returns section.

Whaaky customer response very poor, i have sent the defective power bank to whaaky through courier (Rs 100 charged for defect part sent to hyderabad), even after receipt and confirm the defect, i didn't get the replacement. I have asked for refund and they confirmed for refund on 14th july, till date i didn't get the refund with my courier charges. Also no response for my mails sent to them.

Hello,

As you told i have sent you the defective materials i have received. And you have mailed me on 1st july that you have received the material and will dispatch the replacement within 4 business days and today is 25th july, but till date you have not dispatched the same. Your mail was like the below on 1st july 2016.

Dear pravat kumar sar,

Order no: s[protected]
Product: buy 3 assorted shirts-km services

This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Thanks & regards
Your friends from whaaky


I have ordered the shirts, you have dispatched, i got the stuff, then i have complained about the quality of the material, you told to return you the same by courier by my own expense, i have sent you, you got and yet to dispatch the shirts till date. The complete process took near about 40 days but till now i have not satisfied.. Such a bad experience from whaaky.