Dear sir,
I am call to you, your service customer is not attending my cl, the product is very bad and china make products, pls attend my cl, not attending my cl, to complaint the consumer court
We have received an above order id,
The product is not working properly, the product is not samsung, this is a china mobile, why you have dispatched wrong product, the bproduct is return to you, my refund amount is get back within two weeks, kindly send the your address, i will sent the parcel on today...
Pls inform your address immedietly...
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear thangamani,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.