Wockhardt Hospitals Complaints & Reviews

No Assistance for tpa

Keeping the phone on hold for more than 20 min...

Dear sir,

My name is Himanshu dureja my patient is admitted in ICU. Her name is Rajni dureja bed no 4.

I have requested housekeeping for a pillow for me as I am waiting for outside the ICU. He directly said we can't arrange pillow for relative. I told him I have recently got operated for my back surgery And than he said you should request to ICU doctor to grant you pillow. She called supervisor (mr ram parval)br...

Specially hospital TPA department is not support continue call to hospital and TPA number nobody call and still not raised to paper works star health insurance papers are required given below ...
Dear Customer, Following query has been raised:We have not yet received the required documents/details from you. 1.Kindly clarify the exact diagnosis and cause for abdomen pain. 2.Further case papers with vital chart. 3.Detailed line of management....

My wife was admitted in Wockhardt Mira road for Covid treatment on 16th April 21 The treatment was good and we are thankful to hospital staff for the same.
However we have still not received the partial refund of Rs.10000 even after follow up for 5 months.
MD India is claiming to clear all due to hospital long back.

My details are -
Patient - Ashwini Sawant
Date of admission - 16th April 2021br...

My name is Nitin Sambhaji Sarsubhedar

Wockhardt Hospital has conducted vaccination drive at Asian Paints on 4th Sep'21. I have registered 4 members on my mobile number [protected], my brother in law Mr. Siddhesh Gujrathi is one of them and he is an employee of Asian Paints (Sleek). He got vaccinated in the same drive on 4th of Sep'21 (Beneficiary ID 7380), but due to mistake of medicals officers, my name was also updated as...

Food provided by hospital was not as per the diet and current health of the patient. We spoke to the dietician and asked for simple and well cooked food. We don't need any alterations just well cooked chapati, 2 boiled eggs, rice and dal. Dietician confirmed the same. However again when food was sent, it was not as prescribed by the dietician. When we tried to raise it to the person who answers the call in the kitchen Deepak Verma was rude...

Patient name- K.D. Felix
IPID- IPC1.0036824
UHID-WHNM.[protected]
Primary consultant- Dr. Imran Shaikh

We were given package for Gall bladder removal of Rs 90000, which we agreed to as it was suiting our pocket. But today suddenly they gave us an interim bill of Rs 371000, which is more than 400% of the package. On inquiring, we were told that the Dr. performed 2 extra surgeries, because of which the bill...

Respected

Today I'm visited your hospital for vaccination 6:0pm. In receptionist person told me pls come tomorrow today close. But his discussion not professional. And also not getting proper response from staff.

I am hopeless & come back home

Totally unsatisfied with team...

We suspected a rubber band in our baby's left nostril. In spite of getting an ENT they couldn't detect it. No doubt the ENT staff were not professionals as they couldn't manage to tackle a baby while they were performing the scan. So the results were a bit hazy after 3 attempts. The senior doctor and the doctors in the emergency ward couldn't find any evidence. Just suggested that if pain occurs then we need to go for endoscopy. But they...

Bill Of three Patient admitted to your Hospital. All the money is paid & discharge taken on billing date.

Patent was admitted on Medi assist India PVT LTD -TPA. Which is cashless facility us from our Mediclaim company at your hospital..

Request to refund the amount deposited in cash the time of admission.

Sr No

Name

CLAIM ID

Hospital Bill Amount
br...

Dear sir,

With regard to above subject in respect of my deposit amount refund, my insurance company make payment in favour of yourself as on July 13th 2021 through NEFT and settled my claim but while I am approaching for my refund money your hospital saying it is not received to you I again approached to my insurance company for the same but still revert from hospital it is not received even they didn’t escalate the issue...

Dear sir,

With regard to above referred subject My insurance company make payment of hospital dues later on i fulfilled all necessary compliance’s at your hospital for deposit money refund, I herewith attached the payment advice letter to your hospital detailed with NEFT UTR no. as well mail confirmation regarding the payment itself. Now this behaviour from your hospital persons like not answering to my cal it is a mental...

I make a call in tpa department of mira road wockhard hospital, just ask her a question that my insurance company settled all the payments which insurance company need to pay. I just ask them why my deposited payment is not being credited then she told it will take 45 to 60 days it's there protocol and she was talking very aggressively with me, is she needs to talk very harsh with the patients family, I don't what she feeds me so I got to...

I was denied to give printed certificate today after being vaccination. I am not able to get it printed online but your staff does seem to care about it, specially the helpline number [protected], the person even did not bother to help me nor ready to disclose his name.If you want the call recording can be checked by you access your service standards. Your arrangements were very good but not looking to the support, it's disappointing. I look...

As per Government guidelines, price charged by private hospitals for Covid vaccines had been fixed at ₹ 780 a dose for covisheild & Covaxin ₹ 1, 410 a dose. This includes taxes as well as a 150-rupee service charge for the hospitals.

(Notification dtd 8th june 2021:- https://www.ndtv.com/india-news/covishield-at-780-covaxin-at-1-410-sputnik-v-at-...⇄br...

Dear Team,

Though I was very much thankful for all doctors and Nurses, have disappointed with the way of billing department works.
They are working like Government employees and sending relatives from one desk to another for simple queries.
I am waiting for Bill clearance including TPA approvals from last 5 hours. Our patient is discharged this morning and got delayed due to this behaviour.
Extremely disappointed...

This mail is to officially file a complaint against Wockhardht Hospital, Mumbai Central, Mumbai.

Patient Name - Kishori Rohit Sanghvi
Bed Numbers - ICU 1011, 1012, 1018.
Admission Date - 19th May, 2021
Doctor - Dr. Jeenam Shah

Issues Faced/Problems at Hand.

1. Patient KISHORI SANGHVI got assigned a bed number ICU 1011 and suddenly 3 days later he bed changes to ICU 1012,...

Patient KISHORI SANGHVI
ICU bed 1012/1011/1017.
Three bed numbers written as Patient beds changed without permission or consult of any relative.

Pharmacy stopped patient medicines due to partial payment.

Commodities /Goods extremely overpriced inspite of giving a better quality.

Medicines unused but double charged.

Baseless Expenditure on comsu labels...

My husband had sn angioplasty fone on October 5 through dr saurabh goel. Rs. 5000 depodit was taken. Insurance was directly settledby the company and my husband was do weak he was made to wait from 12 noon till 9 pm till the money was recd.
Since then im following up the matter wd rashmi but to no avail. Phone services are pathetic nos are just not reachable. God forbid anyine goes to thst hospital to be harassed in every possible...

I was covid patient admitted to hospital for 8days.
No injection, only low level oxygen, weakness and breathelessness.
They charged 1.38 lac of Bill.
The non medical charges are too high and unacceptable.

3600/- PPE kit per day, indeed they wear this whole day and attend all patients but charges individual ly taken.

1250/- Hygiene for infection, but no Hygiene maintained, toilets not cleaned...