Wonderchef Home Appliances Complaints & Reviews

We ordered a cookware for a friend on September 11, and called many times, but the product was not delivered. After that we cancelled and asked for refund, but that also no is doing. It's been almost 1 and a half months now. Please help speed up process. And if it's possible to escalate in some way, please help.
This has been a really bad experience. I have did not receive the product for more than a month, and even after cancelling,...

We purchased wonderchef otg product on 12 oct 2017 and delivered on 17 oct 2017. We called customer care to send executive to tell how to use it. They told person will come soon. Now its 11 days we are calling daily to their customer care. They are not ready to send anybody. They are not handling our enquiry. Today they told 2-3 more days after we will try.

Ask wonderchef why they not told while purchasing or why they not tell...

We ordered two wonderchef granite sets on 16/10/17 and received only one set instead of two sets on 21/10/17 but we paid rs 5998 for two sets of wonderchef granite set. My invoice no. Is 90053481 and order no. Cod-wdcn[protected]. Sent one more set or give information about it. Please contact us soon to solve the problem or inform us what to do to get the another set....

Registered a complaint on 26 sept 2017 to wonderchef customer care. Replied that a service engineer will come in 4 days and complaint no is wc/sf/ 260917. Till today i. E., 15th oct 2017, no one has called me neither attended to my house to service and i received a message on 13th oct 2017 that your complaint no is successfully resolved. Please take serious action on this asap.

Thank you....

Complain ref no:-wc/sf200617/156

Frequent calls have been made and variety of information was informed to us as below,
1. That the product is approved for replacement.
2. Product is couriered and that its returned due to incorrect address.
3. Sometimes they informed us of no stock available, manager is not on the floor, technician will visit your place, let me check the history and many more excuses.br...

1. I booked three items from wonderchef under order # wdcn[protected] dated 25 sep 2017.
2. It is quite surprising that after booking my order there was no communication from wonderchef till i complaint through email since my account on the website showed "order complete". Next day i got a call from customer care that items are out of stock and my money will be refunded. 16 days have elapsed, there is no news of refund.
3. Such...

This are the emails send to the wonderchef company, so many times, no response from the company
— forwarded message —
From: "shashi chanda"
Date: oct 2, 2017 12:24 pm

To:
Cc:

— forwarded message —
From:
Date: oct 2, 2017 12:24 pm
Subject: fwd: very urgent
To:
Cc:

— forwarded message —
From:
Date: oct...

I purchased nutri-blend from wonderchef in 2016, the blade for grinding is broken after 1 year usage, i need the replacement of the blade for grinding under warranty cover as soon as possible, i request the company to send me the spare parts to use the product continuously. I request to do the needful as soon as possible.

I sent emails to the company, but there was no reply nor response.

I tried the customercare...

I have bought ur stupit sirfier.
It was my bday gift from my bro. I wuld have never biught ur product because of brand reviews and high cost.

It would habe been my last day as vhord was damaged and i had a high intensity of electric shock.
Please return my money as i am fed up with ur product and fustomer service.
If i will not get my money back i will not only write on social media but also to consumers...

We had ordered oil pan vide order no :wdcn[protected] dated 18th sept 17. We received a order on 24th sept 17. However on opening the box only one pan was received as against order of four.
The less qty in packing red was shown to delivery person and was also mailed to [protected]@wondershef.in.
However regret to inform that no positive response is received received from wonder shef team till date.
Pl consider this message as...

Last year in the month of october 2016 we purchased a nutri blend mixer from amazon. But since one month one of the jar is leaking. When we grind something with water the water goes down in the motor so there are chances of motor getting spoilt. The bush also has broken so when we grind it maker a lot of sound. I was not expecting such products from wonder chef. Now it is sincere request to you to replace the defective jar at the earliest....

Sir we thought wonderchef would be an trustful product bt in a time it shows it colours nd caught corrosion and jelly like substance emits out from its lower back side we are not happy with the quality of the product i request u to change the product or take some action against this we will be very thankful to uplz change the product or repair it according to the warranty to 2 years of the product...

In continuation to my complaint on this forum on 13.07.2017, the company has failed to respond to my complaint. The quality of jar head hooks is so poor that the break within first few uses. I had made the complaint of the same on your forum on 13.07.3027 also, but no response from wonderchef team was received. This company should not be allowed to continue its operations in india. And i have lost all the faith in sanjeev kapoor who has been...

Hello sir/madam

Product ordered online on www.wonderchef.in on 28-aug-17

This is regarding invoice no #[protected] / order no # wdc[protected].

I placed this order on 28-aug-17 & today on 12-sep-17 (Gap of 16 days) when i called customer care to know the delivery status, they do not know the status of product, not even the expected delivery date.

I have called them 10~12 times but getting...

Hi ordered one picasso induction set of 3 pieces in july 2017 with order number wdc[protected], received it in specified time however, one of the wok out of 3 was damaged when received and opened the package. For this i raised a complaint # wc-bt[protected] in july itself; i have been told that i will get a replacement in 7 working days initially, and since then every week when i call i get a dialogue for another 5-7 working days which hasn't...

The compact juicer was ordered as seen on the tv channel.
Delivery - awb –[protected]th july 2017. (Please see below the details of your shippment - and the lies told prior to delivery..!)

It was endorsed by mr sanjeev kapoor showing the juice extract non - stop without stopping.
- there is no mention online too - not to operate more than 3 minutes.

The product when opened we found that...

I purchase wounderchef prato 250-watt compact juicer (Black/silver)
By amazon.in order number[protected] on 10/10/2016 after 6 month juicer motor not working so you are requeste to you please sent technical person my juicer in warrantee period.

Address :- kalpana sonavne
2/a, tulsi flat, mukti medan,
Maninagar char rasta, maninagar:380008. Ahmedabad (Gujarat)
Mobile no. :- [protected]/[protected]/[protected]br...

We bought wonderchef burlington set and received damaged product. We called to wonderchef customer care and registered replacement complain on[protected] and was told their courier service will receive the product next 7-8 working days. But neither no one has come nor received any update from them. We again called and informed to the customer care service and told to wait again 5 more days. After 5 days over still no one has come. Again i...

Dear customer care manager,

We had bought a wonderchef jumbo chopper on 1st june 2017 from the store at seawoods grand central mall at seawoods, navi mumbai. Invoice no. Sc-327.

The blade component has broken off from inside and is totally unusable. We are surprised that a premium quality product from such a reputed brand would fall apart in such fashion.

We have contacted the store executives...

Written so many complaints, but you'l are not bothered to respond

Dear sir,

I would like to bring to your notice that a few months ago, i had bought a mixer cum grinder online. And i received the same in few days, so again, i ordered the same as a big jar was included, i placed the order on 14th to gift it to someone, but till 25th i had no response, and the people whom i wanted to give it to have left for abroad,...