Wonderchef Home Appliances Complaints & Reviews

This is regarding my purchase "wonderchef 400 watt nutri-blend" from amazon on 2nd july 2018,

Invoice number: del[protected]
Invoice details: hr-del[protected]

After using 2 months i started facing problems like:
1. Noise in the motor
2. Leakage from the jar
3. Grinding not properly

I raised a complaint on 8th of october 2018 about this on wonderchef customer care...

I got this product from my office as a diwali gift on november 5th, 2018.
I have first used this product on dec 4th, immediately after its usages, i realized the following problems in the product:

1. A small jar was leaking
2. The head where the blade is fitted of the grinder overheats within 1 to 2 mins
3. After 5 minutes of rotation, some problem in motor occurred.

I really surprised...

Ordered a turbo chopper and grater on 22.11.18. Received it on 25.11.18 but in defective condition. Complained and received the mail that my complaint has been registered. But still not received the exchange for the defective piece. My complaint number is wc/bt/241118/127. When enquired about my status i was told that my exchange has been approved and will be receiving a mail. But still not received a mail nor any action has been taken. Kindly...

I have lodged a complaint on 28th nov 2018 complaint no. Is
Wc/sf/291118/16. The representative came to our house and said he will bring the part to be changed in 3-4 days, but no body turns up in 15 days. The problem is right from the beginning. Kindly replace the mixer or set it right. I am unable to do any work and i don't have any other mixer with me.

K. K. Chopra
[protected] (Mobile)...

I have registered a complaint about induction not working on 7th june 2018. Glass is also cracked.in that date product is under warranty.

But now it started month of december 2018. There is no positive response from there end. They are making me fool and not resolving my problem. They always send me mail that we are trying to contact you but unable to contact you. When i try to contact there customer care, then they do not...

I ordered for wonderchef tawa, wok and frying pan with glass lid and the order no was wdcn[protected].

But they shipped some faulty products. The dosa tawa is not round. Glass lid is broken
Glass does not fit the kadhai since kadhai is also not perfectly round.
Handle is very bad and loose.

I raised a complaint with them on nov 16. And the complaint no is :wc/bt/161118/215

Attached...

I have ordered the product in 2017 from amazon (Order[protected] and now struggling with leaking jars. This product is designed and marketed to work with liquids. This is very disappointing and cheating with customer. Expecting a better quality’s product.
We should get replacement as product is faulty. The leaking jar can lead to short circuit, fire, etc mishaps. This type of bad quality product should not be allowed to...

Hi,
I brought wondercheff hand blender from amazon, due to some issue it's not working. We raised complaint and gave in customer care 2 months back.
With in 2 months you are unable to provide service for small product. This is really ridiculous and i don't know what your customer service executives are doing.
Even we tried to reach your executives in phone and no response.
I want my product asap else tell me to...

I have purchased wonderchef nutri-blend mixer grinder on 24 jan 2018. Order number:[protected]. After 11 months we found that the one of the jar is having leakage issue.
I have open the ticket with you on friday 23rd november 2018, ticket no:- wc/sf/231118/46.
As per the timeline, engineer should attend the complain within 3 days after registering the complain, but nobody visited or even called us till monday. On monday...

Hi,

I purchased a Nutri Blend ( Details below)
Order Number:[protected] Invoice Number : DEL[protected]
Order Date: 15.10.2018 Invoice Details : HR-DEL[protected]
Invoice Date : 15.10.2018

Wonderchef Nutri-Blend 400-Watt Compact Blender Grinder
(Black) | B00W56GLOQ ( B00W56GLOQ )
HSN:8509
₹1, 733.05 1 ₹1, 733.05 18% IGST ₹311.95 ₹2, 045.00

The...

Hi,

I purchased a nutri blend (Details below)
Model 400-watt compact blender grinder (Black)
Serial no b00w56gloq
Onsite order id
[protected]

Date of purchase - oct'15th

The device stopped working one of a suddenly only after 15 days of its usage. I have been running from pole to pillar since then to get in touch with their customer department. But every time i...

The body of the chopper is damaged. There’s a clear big crack through it. It was such when it was delivered. The glass is cracked. It is unusable! As water and juice leak through the crack. Three complaints have already been made with no response! The product is still within warranty period. It appears as though the product was dropped. If such is the response of the team then this is the worst project! Please respond soon enough....

Dear sir plz note i jad purchased wonderchef granite cookware in which i got dosa tava. Plz note d tava has worn out before warranty period d coating has vanished n food cooked on it sticks to d tava n gets spoiled n tasteless. Kindly replace it as facing trouble everyday inspitre of d companys promise of non stick taba os not fulfilled. This is very disappointing. Kindly revert with positive reply
Thanks
Leena anklesaria...

Ordered wonderchef prato 1.8 litre electric rice cooker on 14/10/2018 and received damaged product on 20/10/2018. I tried to call customer service but they are not receiving my call since saturday 20/10/2017 which is also the delivery date of the product. Wonderchef is not receiving my calls and not replying to my mails. The base of rice cooker is completely damaged and wire can also be seen. Since receiving my order i tried placing complaint...

I purchased one wonderchef nutri blend mix.in month of oct. Last year from a store home stop in fun mall lucknow. It did not work properly since i purchased it. Every time its rubber gasket get broken when mix is started. I have made complaints 3 times in a year, everytime a person came and get gasket changed. But of no use again. I request you for proper check and do needful otherwise new machines still useless for me. Machine details are...

I have 4 piece set of kadia n frying pan all as coating is gone fully very disappointed me about wonderchef so pleasecooparate n replace the kadia n frying pan as only very useable kadia n frying coating is gone other 2 pieces r ok with coating as it’s shows 2 year warranty so please help it out wonderchef is such big brand nif the products r in the warranty period then it should be replaced quickly can’t igore the complaint as it is...

I have complaint about the malfunctioning of my nutri blend since 2 months now but no information regarding the same has been provided yet. This company has probably the worst customer care service which i have experienced till date. I have done number of e-mails and phone calls inquiring about my product and every time they claim to deliver within 6-7 days. I have been waiting since 2 months now but still didn’t get anything. They don’t...

I have purchased nutri blend mixer from surat and there was a problem in the mixer within warranty period. I came to know that shri mangalam (Franchise partner wonderchef) provides services for jaipur city. The person handelling the franchise mr rajeev is super rude and is operating the franchise from his house only. He has no courtesy and charged even in the warranty period. When questioned he got arrogant and has no responsibility towards...

Dear team,
Nitro blender we have was already repaired last year, but still the same issue keeps persisting. The problem is washer in both the jars are getting cut very quickly and jars starts leaking while grinding with too much of noise.
There is no other choice to buy the part separate and the complaint department is also not responding well.
How to resolve this issue?

Regards,
Ranjeet gounder...

There is another request from kanpur. One of the customer (Dr atul mathur) has received chimney & needs installation at his premises in kanpur at azad nagar area near kanpur zoo. And also one demo of otg 28lit.in kanpur

Kindly ask your service franchise to arrange both demo of otg & installation at kanpur by cordinating with our kanpur manager amandeep

Appreciate your support,...